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Hotel Costaustralis

Property class: 3.5

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Photo gallery for Hotel Costaustralis

A waterfront hotel with a prominent tower and multiple lit windows reflecting on the water.
Property video
A spacious living area with a leather sofa, a wooden coffee table, and a fireplace.
A table set with a wine glass, bottle, and wicker baskets with crackers, overlooking a scenic lake with mountains in the background.
A rustic interior with a large wooden table, fur-covered stools, and a chandelier with antlers.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Pedro Montt 262, Natales, Magallanes, 6160000
  • Place, Costanera
    ‪3 min walk‬
  • Place, Puerto Natales Casino
    ‪8 min walk‬
  • Place, Plaza de Armas
    ‪9 min walk‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪12 min drive‬

Room options

View all photos for Standard Twin Room

A hotel room with two beds, a desk with a television, and a view of the outdoors through a window.

Standard Twin Room

9.0 out of 10
Wonderful
(22 reviews)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Sea View

A hotel room with two beds, a desk with a television, and a view of the outdoors through a window.

Superior Twin Room, Sea View

9.2 out of 10
Wonderful
(31 reviews)
  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room, Sea View

A hotel room with two beds, a sofa, a desk, and a large window with curtains.

Superior Triple Room, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds

View all photos for Superior Double Room, Sea View

A bedroom with a bed, bedside tables, a nightstand, a window, and a patterned rug.

Superior Double Room, Sea View

9.0 out of 10
Wonderful
(14 reviews)
  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

A hotel room with two beds, a desk with a chair, a TV, and a window with curtains.

Standard Single Room

  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite

A hotel room with a large bed, a desk with a television, a chair, and a window with curtains.

Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

A spacious bedroom with two beds, a large window, and a view of the city.

Quadruple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 2 Large Twin Beds

View all photos for Standard Double Room

A hotel room with a bed, bedside table, lamp, TV, and a view of the outside through a window.

Standard Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Room

Twin Room

  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room with Sea View

Room

Double Room with Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room with Sea View

Room

Triple Room with Sea View

  • Sea view
  • 365 sq ft
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Puerto Natales

Hotel Costaustralis places you next to Última Esperanza Fjord and Costanera. This 110-room, 3.5-star hotel has free breakfast, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Costanera - 3 min walk - 0.2 miles
  • History Museum - 4 min walk - 0.3 miles
  • Puerto Natales Casino - 8 min walk - 0.4 miles
  • Plaza de Armas - 9 min walk - 0.5 miles
  • Cueva del Milodon - 12 min walk - 0.7 miles

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 19 min drive

Restaurants

  • ‪Restaurant Última Esperanza - ‬6 min walk
  • ‪La Disquería Natales - ‬5 min walk
  • ‪La Tapera - ‬5 min walk
  • ‪Baguales Brewery & Restaurant - ‬7 min walk
  • ‪Café Artimaña - ‬6 min walk

About this property

Hotel Costaustralis

At Hotel Costaustralis, guests have access to free WiFi in public areas, a 24-hour business center, and free use of bicycles. Airport transportation is made easy with an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a computer station, express check-in, and express check-out.
LED TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and down comforters, and bathrooms offer rainfall showers and hair dryers. Safes and wardrobes or closets are also standard.
Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1994
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Heated floor
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Costaustralis
Costaustralis Hotel
Costaustralis Puerto Natales
Hotel Costaustralis
Hotel Costaustralis Puerto Natales
Costa Australis Puerto Natales
Hotel Costaustralis Puerto Natales, Aisen Region, Chile
Hotel Costaustralis Natales
Costaustralis Natales
Hotel Costaustralis Puerto Natales
Hotel Costaustralis Hotel
Hotel Costaustralis Natales
Hotel Costaustralis Hotel Natales

Frequently asked questions

What's there to do around Hotel Costaustralis?

Located steps from Costanera, this hotel is in Natales, and within a 10-minute walk of Puerto Natales Casino and Plaza de Armas. You'll also find Cueva del Milodon and History Museum less than a mile away.

How much does it cost to stay at Hotel Costaustralis?

As of Sep 29, 2026, prices found for a 1-night stay for 2 adults at Hotel Costaustralis on Oct 2, 2026 start from $140, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Costaustralis feature a casino at the property?

No, Hotel Costaustralis doesn't have a casino.

Will I find an indoor pool at Hotel Costaustralis?

No, there is no indoor pool at this hotel.

Does Hotel Costaustralis have a restaurant that serves breakfast?

Yes, Hotel Costaustralis serves free buffet breakfast each morning from its restaurant.

Will Hotel Costaustralis allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Costaustralis.

Where is the closest airport to Hotel Costaustralis?

The closest major airport to Hotel Costaustralis is Puerto Natales (PNT-Teniente J. Gallardo), which is 5.6 mi away (19 minutes by car).

Hotel Costaustralis Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 328 out of 561 reviews
Rating 8 - Good. 152 out of 561 reviews
Rating 6 - Okay. 40 out of 561 reviews
Rating 4 - Poor. 17 out of 561 reviews
Rating 2 - Terrible. 24 out of 561 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Great views and closeness to restaurants.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Parking was ok, location excellent, hotel clean and professional
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property on our way to Antarctica. Everything was absolutely amazing! The food was great and staff was very nice .
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, beautiful view, great staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Very happy about this hotel. From staff to location to rooms everything was top.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with totally wonderful staff. Really well located near all the restaurants. Only drawback is that breakfast needs a few more options. By Day 5 (you’ll need that many days to properly see the Park and the area), you really need some variation. Perhaps it’s more varied in summer (this was an off-season stay.)
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We had a wonderful view of the fjord and the mountains. The staff were great. Rooms were clean. Beds were comfortable.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great customer service
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Great location beautiful view
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome place to stay
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We had a large suite with direct lake views, although as hotel is on the only main, coast road, it can be quite noisy during the day. Room very nice and can see the other rooms quite a bit smaller. Food good
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in town!
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
A perfect stay at a perfect hotel! Great location, staff, facilities. The breakfast was more than wonderful. We are happy to have stayed there.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location with great scenery. Helpful and nice staff.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of the water from every room.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very convenient!
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff were exceptional and very helpful. The hotel has a beautiful view of the mountains and water. There is a wonderful path to walk along the waterfront right across the street. Breakfast had lots of variety and many great restaurants are close by.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel - wonderful staff - amazing view
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Beautiful view from the rooms and breakfast area.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and hotel
Stayed 2 nights in Apr 2023