Grand Mercure Nasu Highlands Resort & Spa

4.0 star property
Family-friendly hotel with a sauna and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Grand Mercure Nasu Highlands Resort & Spa

Hot springs
Exterior
Deluxe Suite, Multiple Beds | Iron/ironing board, free WiFi
Daily buffet breakfast (JPY 3960 per person)
Sports facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • All inclusive
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
4449-2 Takakuhei, Nasu, Tochigi-ken, 325-0302
  • Nasu Rindo Lake
    ‪9 min walk‬
  • Nasu Safari Park
    ‪8 min drive‬
  • Nasu Highland Park
    ‪16 min drive‬
  • Fukushima (FKS)
    ‪45 min drive‬

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Room options

Classic Room, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds

Classic Room, 2 Twin Beds, Mountain View

  • Sleeps 6
  • 2 Twin Beds

Deluxe Suite, Multiple Beds

  • Sleeps 8
  • 4 Twin Beds

Classic Room, 2 Twin Beds

7.4 out of 10
Good
(8 reviews)
  • 388 sq ft
  • Sleeps 8
  • 2 Twin Beds

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(5 reviews)
  • 388 sq ft
  • Sleeps 8
  • 2 Twin Beds

Classic Japanese Style Room

7.4 out of 10
Good
(14 reviews)
  • 388 sq ft
  • Sleeps 10
  • 4 Twin Futons

Classic Family Style Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 10
  • 4 Twin Beds

About the neighborhood

Nasu

Nasu Rindo Lake is within 2 miles (3 km) of Grand Mercure Nasu Highlands Resort & Spa while other popular attractions such as Nasu Safari Park are within 3 miles (5 km). This 189-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Nasu Rindo Lake - 9 min walk - 0.5 miles
  • Nasu Safari Park - 8 min drive - 3.0 miles
  • Fujishiro Seiji Museum - 10 min drive - 4.5 miles
  • Nasu Highland Park - 16 min drive - 7.8 miles
  • Nasu Animal Kingdom - 19 min drive - 10.8 miles

Getting around

  • Kuroiso Station - 17 min drive
  • Fukushima Airport (FKS) - 54 min drive

Restaurants

  • ‪ゴーゴーカレー - ‬20 min walk
  • ‪NASUバイキング エルバージュ - ‬6 min drive
  • ‪レストラン蒸気機関車 - ‬5 min drive
  • ‪NASU GT CAFE - ‬4 min drive
  • ‪和匠ダイニング 菜す乃 - ‬6 min drive

About this property

Grand Mercure Nasu Highlands Resort & Spa

Family-friendly hotel with a sauna and a seasonal outdoor pool
Grand Mercure Nasu Highlands Resort & Spa offers a children's pool, a sauna, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Other amenities at this hot springs hotel include conference space, a seasonal outdoor pool, and an arcade/game room.
Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Housekeeping is available on request.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor public bath (no minerals), an outdoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,960 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Le SENSORIEL

Things to do

  • Arcade/game room
  • Children's pool
  • Hot springs
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 6 meeting rooms
  • Conference space

Outdoors

  • Garden

Spa

  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Mini-fridge

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3960 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-11:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July to August.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rindoko Royal Hotel Nasu
Rindoko Royal Hotel
Rindoko Royal Nasu
Rindoko Royal
Rindoko Royal Hotel Japan/Nasu-Gun
Royal NASU
Royal Hotel Nasu Japan/Nasu-Gun
Royal Hotel NASU
Mercure Nasu Highlands & Nasu
Grand Mercure Nasu Highlands Resort & Spa Nasu
Grand Mercure Nasu Highlands Resort & Spa Hotel
Grand Mercure Nasu Highlands Resort & Spa Hotel Nasu

Frequently asked questions

Is free cancellation available at Grand Mercure Nasu Highlands Resort & Spa?

Grand Mercure Nasu Highlands Resort & Spa provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do within easy reach of Grand Mercure Nasu Highlands Resort & Spa?

This hotel is located in Nasu, a short 19-minute walk from Nasu Trick Art Museum and also 10 minutes on foot from Nasu Rindo Lake View. You'll also find Nasu Rindo Lake and SL Land Museum within a short drive.

Will I be able to park at Grand Mercure Nasu Highlands Resort & Spa?

Yes, self parking is offered for free at the hotel.

Does Grand Mercure Nasu Highlands Resort & Spa have a casino?

No, Grand Mercure Nasu Highlands Resort & Spa doesn't have a casino.

Will I find an indoor pool at Grand Mercure Nasu Highlands Resort & Spa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from July until August.

Is Grand Mercure Nasu Highlands Resort & Spa good for couples?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and hot springs.

Does Grand Mercure Nasu Highlands Resort & Spa have a hot tub?

No, but this hotel does have on-site hot springs.

Does Grand Mercure Nasu Highlands Resort & Spa have a restaurant that serves breakfast?

Yes, Grand Mercure Nasu Highlands Resort & Spa serves buffet breakfast for a surcharge each morning at Le SENSORIEL.

Will Grand Mercure Nasu Highlands Resort & Spa allow pets to stay for free?

No, pets aren't allowed at Grand Mercure Nasu Highlands Resort & Spa though service animals are welcome.

Does Grand Mercure Nasu Highlands Resort & Spa have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Grand Mercure Nasu Highlands Resort & Spa?

The closest major airport to Grand Mercure Nasu Highlands Resort & Spa is Fukushima Airport (FKS), which is about 25.1 mi away.

Are there rooms with balconies at Grand Mercure Nasu Highlands Resort & Spa?

No, there aren't any guestrooms with balconies at Grand Mercure Nasu Highlands Resort & Spa.

Grand Mercure Nasu Highlands Resort & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 140 out of 338 reviews
Rating 8 - Good. 136 out of 338 reviews
Rating 6 - Okay. 43 out of 338 reviews
Rating 4 - Poor. 13 out of 338 reviews
Rating 2 - Terrible. 6 out of 338 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

SAYURI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Serene child friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Ya Qi Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious rooms, friendly and helpful service, clean and relaxing onsen. Best bonus is free flow drinks (soft drinks, coffee and lots of alcohol) and snacks in the afternoons and nights!
Stayed 2 nights in Aug 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family-friendly!

This is probably the most family-friendly hotel I’ve ever stayed at. Many young couples with babies; tons of kids up to about 7 years old. They have lots of toys, books (in Japanese), and even special suites for those ages.
Stayed 1 night in Aug 2020

4/10 Poor

Keiko

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Hidetoshi

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
コスパは非常に良い。 2回目以降のホテルのシステムを理解してからの方がより満足できるかも。
Stayed 1 night in Mar 2025

8/10 Good

masao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Akihito

Stayed 1 night in Mar 2025

2/10 Terrible

Matsuri

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
入口とに公園みたいな広場があり喜んでました。入ってすぐにもこどもが遊べるスペースがありました。 ウェルカムドリンクのコーナーが充実していてドライスナックやラスクがおいしかった。ただナイトタイムは子連れだらけでゆっくりなんてできません。ワンドリンクくらい部屋にもって行けた方が静かに過ごせる空間になるんじゃないかと思いました。隠れてドリンクもっていく人がたくさん見受けられました。 時間になっても取りに行く客が多くスタッフはかわいそうでした。 大浴場はゆったりしてました。 ドライヤーはリファでなくパナソニックのドライヤーでした。 バイキングはチェックイン時間で予約になっていて16:00でチェックインしたら19:30の最終でがっかりした。時間になり楽しみに行っても皿は空で盛っていく物がなくて困った。補充が遅く時間内に食べれない。時間きれで食べきれず残したのが心残り。トングはベタベタ、しゃぶしゃぶお湯が汚いし交換一切しないので高そうな肉がかわいそうでした。、刺身においては品切れ。そそくさと札を隠しありえない。スタッフに伝えたら謝罪があり、翌日の朝食はちゃんとしてました。片付けはテキパキとしててよかったです。もっと早くしてほしかったです。 フロントやバイキング会場のトイレは替えのトイレットペーパーの芯と袋が散乱、ゴミ箱溢れて汚い。個室にゴミ箱ダストボックスあれば見た目きれいになったのにな。 春休みの時期で平日でもたくさん人がいるのも分かりますが、スタッフ不足が否めません。 いざ寝ようと思ったら常夜灯がきれてがっかり。廊下つけて寝ました。二度と行かないと思いました。 星がたくさんついていたので期待が高かった分がっかりが多かった。星もつけたくない。ただ高い金を払わされました。 マナーの悪い客もたくさんいたのは事実です。もう少し促すポップがあっても良いのでは。 さばけないだけの客を入れたのがミスなのだと思った。
Stayed 1 night in Mar 2025

8/10 Good

MAI

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
子どもが遊ぶスペースがあり、子どもたちが楽しく遊んでいました。
Stayed 1 night in Mar 2025

8/10 Good

masayuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Haruka

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
小さい子供連れのファミリーが泊まりやすいホテルだと思います。
Stayed 1 night in Mar 2025

10/10 Excellent

shouhei

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ウェルカムドリンクに感動しました
Stayed 2 nights in Mar 2025

8/10 Good

KOJI

Stayed 1 night in Mar 2025

8/10 Good

HARUNA

Traveled with family and small children
Liked: Cleanliness
普通の部屋に泊まったので、普通でした(*´-`) 子供用の動物の部屋などは、フロアからワクワクさせるような作りになっていてとても良さそうでしたよ。ラウンジや食事所も綺麗で子供とも快適に過ごせましたが、あまり子供が食べられるものがない印象でした(*_*)お風呂も広くて綺麗だったけど、ちょっと種類が少ない。 全体的に普通でした^^
Stayed 1 night in Mar 2025

8/10 Good

atsumi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗な施設で良かった。小さい子連れでも不便はなく、周りも家族連れが多かったので過度な気遣いも必要なく安心して過ごせました。
Stayed 2 nights in Feb 2025

8/10 Good

Yuka

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Hayato

Stayed 1 night in Feb 2025

6/10 Okay

KAZUYA

Stayed 1 night in Feb 2025

10/10 Excellent

iida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

makoto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

SAIKO

Stayed 2 nights in Feb 2025

10/10 Excellent

Suzana

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Mai

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025