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Piazza Hotel Nara

3.5 star property
Hotel with a restaurant, near Nara Park
VIP Access

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Photo gallery for Piazza Hotel Nara

View from room
Lobby
Front of property - evening/night
Flat-screen TV
Room amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Sanjo-hommachi 11-20, Nara, Nara, 630-8122
  • Place, Nara Park
    ‪14 min walk‬
  • Place, Kofuku-ji Temple
    ‪18 min walk‬
  • Place, Nara Prefectural Cultural Hall
    ‪20 min walk‬
  • Airport, Osaka (ITM-Itami)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Moderate Double, Queen-size Bed

In-room safe, blackout drapes, soundproofing, iron/ironing board

Moderate Double, Queen-size Bed

9.0 out of 10
Wonderful
(15 reviews)
  • 199 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double, King-size Bed, With bathtub

In-room safe, blackout drapes, soundproofing, iron/ironing board

Superior Double, King-size Bed, With bathtub

9.6 out of 10
Exceptional
(7 reviews)
  • 224 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Twin-beds x2

In-room safe, blackout drapes, soundproofing, iron/ironing board

Basic Twin-beds x2

8.6 out of 10
Excellent
(11 reviews)
  • 216 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Suite Room, Queen-size beds×2, With bathtub

In-room safe, blackout drapes, soundproofing, iron/ironing board

Classic Suite Room, Queen-size beds×2, With bathtub

  • 706 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Moderate Twin, City View, Twin-beds×2

In-room safe, blackout drapes, soundproofing, iron/ironing board

Moderate Twin, City View, Twin-beds×2

9.8 out of 10
Exceptional
(6 reviews)
  • 252 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin, City view, Three-quarter Bed×2, With bathtub

In-room safe, blackout drapes, soundproofing, iron/ironing board

Superior Twin, City view, Three-quarter Bed×2, With bathtub

  • 344 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin, Twin-beds x2, With bathtub

In-room safe, blackout drapes, soundproofing, iron/ironing board

Superior Twin, Twin-beds x2, With bathtub

  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Corner Twin W

In-room safe, blackout drapes, soundproofing, iron/ironing board

Superior Corner Twin W

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Corner Twin E

In-room safe, blackout drapes, soundproofing, iron/ironing board

Superior Corner Twin E

10.0 out of 10
Exceptional
(2 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Corner Twin S

In-room safe, blackout drapes, soundproofing, iron/ironing board

Superior Corner Twin S

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Japanese Superior Twin

In-room safe, blackout drapes, soundproofing, iron/ironing board

Japanese Superior Twin

9.4 out of 10
Exceptional
(6 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Japanese Moderate Twin

In-room safe, blackout drapes, soundproofing, iron/ironing board

Japanese Moderate Twin

9.6 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Universal Twin Room without Window

In-room safe, blackout drapes, soundproofing, iron/ironing board

Universal Twin Room without Window

  • Sleeps 2

View all photos for Deluxe Twin Room

In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Twin Room

  • Sleeps 2

View all photos for Superior Luxury Twin Room With View

In-room safe, blackout drapes, soundproofing, iron/ironing board

Superior Luxury Twin Room With View

  • Sleeps 2

View all photos for Eco Friendly, No Cleaning Plan, Basic Twin-beds x2

In-room safe, blackout drapes, soundproofing, iron/ironing board

Eco Friendly, No Cleaning Plan, Basic Twin-beds x2

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Eco Friendly, No Cleaning Plan, Japanese Moderate Twin

In-room safe, blackout drapes, soundproofing, iron/ironing board

Eco Friendly, No Cleaning Plan, Japanese Moderate Twin

  • Sleeps 4
  • 2 Twin Beds

View all photos for Eco Friendly, No Cleaning Plan, Japanese Superior Twin

In-room safe, blackout drapes, soundproofing, iron/ironing board

Eco Friendly, No Cleaning Plan, Japanese Superior Twin

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Eco Friendly, No Cleaning Plan, Luxury Superior Twin, City view, Three-quarter Bed×2, With bathtub

In-room safe, blackout drapes, soundproofing, iron/ironing board

Eco Friendly, No Cleaning Plan, Luxury Superior Twin, City view, Three-quarter Bed×2, With bathtub

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Double Bed and 1 Queen Bed

View all photos for Eco Friendly, No Cleaning Plan, Moderate Double, Queen-size Bed

In-room safe, blackout drapes, soundproofing, iron/ironing board

Eco Friendly, No Cleaning Plan, Moderate Double, Queen-size Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Eco Friendly, No Cleaning Plan, Moderate Twin, City View, Twin-beds×2

In-room safe, blackout drapes, soundproofing, iron/ironing board

Eco Friendly, No Cleaning Plan, Moderate Twin, City View, Twin-beds×2

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Eco Friendly, No Cleaning Plan, Superior Corner Twin E

In-room safe, blackout drapes, soundproofing, iron/ironing board

Eco Friendly, No Cleaning Plan, Superior Corner Twin E

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Eco Friendly, No Cleaning Plan, Superior Corner Twin S

In-room safe, blackout drapes, soundproofing, iron/ironing board

Eco Friendly, No Cleaning Plan, Superior Corner Twin S

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Eco Friendly, No Cleaning Plan, Superior Corner Twin W

In-room safe, blackout drapes, soundproofing, iron/ironing board

Eco Friendly, No Cleaning Plan, Superior Corner Twin W

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Eco Friendly, No Cleaning Plan, Superior Double, King-size Bed, With bathtub

In-room safe, blackout drapes, soundproofing, iron/ironing board

Eco Friendly, No Cleaning Plan, Superior Double, King-size Bed, With bathtub

  • Sleeps 3
  • 1 Queen Bed

View all photos for Eco Friendly, No Cleaning Plan, Superior Twin, City view, Three-quarter Bed×2, With bathtub

In-room safe, blackout drapes, soundproofing, iron/ironing board

Eco Friendly, No Cleaning Plan, Superior Twin, City view, Three-quarter Bed×2, With bathtub

  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Eco Friendly, No Cleaning Plan, Superior Twin, Twin-beds x2, With bathtub

In-room safe, blackout drapes, soundproofing, iron/ironing board

Eco Friendly, No Cleaning Plan, Superior Twin, Twin-beds x2, With bathtub

  • Sleeps 4
  • 2 Twin Beds

Luxury Superior Twin, City view, Three-quarter Bed×2, With bathtub

  • Sleeps 2
  • 1 Double Bed and 1 Queen Bed

View all photos for Japanese Double Room

In-room safe, blackout drapes, soundproofing, iron/ironing board

Japanese Double Room

  • Sleeps 2

View all photos for Japanese Style Superior Twin Room No View

In-room safe, blackout drapes, soundproofing, iron/ironing board

Japanese Style Superior Twin Room No View

  • Sleeps 2

View all photos for Suite

In-room safe, blackout drapes, soundproofing, iron/ironing board

Suite

  • Sleeps 2

View all photos for Superior Corner Twin East Room

In-room safe, blackout drapes, soundproofing, iron/ironing board

Superior Corner Twin East Room

  • Sleeps 2

View all photos for Superior Corner Twin South Room

In-room safe, blackout drapes, soundproofing, iron/ironing board

Superior Corner Twin South Room

  • Sleeps 2

View all photos for Superior Corner Twin West Room

In-room safe, blackout drapes, soundproofing, iron/ironing board

Superior Corner Twin West Room

  • Sleeps 2

View all photos for Superior Twin Room With View

In-room safe, blackout drapes, soundproofing, iron/ironing board

Superior Twin Room With View

  • Sleeps 2

View all photos for Superior Twin Room

In-room safe, blackout drapes, soundproofing, iron/ironing board

Superior Twin Room

  • Sleeps 2

View all photos for Moderate Double Room

In-room safe, blackout drapes, soundproofing, iron/ironing board

Moderate Double Room

  • Sleeps 2

View all photos for Japanese Style Moderate Twin Room

In-room safe, blackout drapes, soundproofing, iron/ironing board

Japanese Style Moderate Twin Room

  • Sleeps 2

View all photos for Superior Double Room

In-room safe, blackout drapes, soundproofing, iron/ironing board

Superior Double Room

  • Sleeps 2

View all photos for Moderate Twin Room With View

In-room safe, blackout drapes, soundproofing, iron/ironing board

Moderate Twin Room With View

  • Sleeps 2

View all photos for Twin Room

In-room safe, blackout drapes, soundproofing, iron/ironing board

Twin Room

  • Sleeps 2

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View from property

Shisui, A Luxury Collection Hotel, Nara

Nara
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 19 reviews
$406 nightly
The price is $447
Jan 6 - Jan 7, 2026
All taxes and fees included in total
Shisui, A Luxury Collection Hotel, Nara

About the neighborhood

Nara

Nara Park is a short stroll from Piazza Hotel Nara, and other popular attractions like Kofuku-ji Temple are within a mile (2 km). This 137-room, 3.5-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Nara Park - 14 min walk - 0.8 miles
  • Sarusawa Pond Park - 14 min walk - 0.8 miles
  • Kofuku-ji Temple - 18 min walk - 1.0 mile
  • Nara Prefectural Cultural Hall - 20 min walk - 1.1 miles
  • Nara National Museum - 6 min drive - 1.6 miles

Getting around

  • Nara Station - 1 min walk
  • Kansai Intl. Airport (KIX) - 76 min drive

Restaurants

  • ‪三条坊 - ‬8 min walk
  • ‪モスバーガー - ‬2 min walk
  • ‪奈良のうまいものプラザ - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪セリーナ - ‬3 min walk

About this property

Piazza Hotel Nara

Hotel with a restaurant, near Nara Park
Guests of Piazza Hotel Nara enjoy features like a 24-hour gym, free WiFi in public areas, and laundry facilities. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a banquet hall and a vending machine.
Guests can expect free WiFi and wired Internet, along with flat-screen TVs. Bathrooms offer rainfall showers, hair dryers, and bathrobes. Other amenities include refrigerators, safes, and toothbrushes and toothpaste.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,750 to 2,750 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 11 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2750 to 2750 for adults, and JPY 0 to 2090 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

PIAZZA HOTEL
PIAZZA NARA
PIAZZA HOTEL NARA Nara
PIAZZA HOTEL NARA Hotel
PIAZZA HOTEL NARA Hotel Nara

Frequently asked questions

Is a free cancellation option available at Piazza Hotel Nara?

Piazza Hotel Nara offers free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to do close to Piazza Hotel Nara?

This hotel is located in Nara, a short 15-minute walk from Nara Park and also 17 minutes on foot from Sarusawa Pond Park. You'll also find Kofuku-ji Temple and Naramachi Mechanical Toy Museum less than a mile away.

Is parking available on site at Piazza Hotel Nara?

No, there isn't parking available at the hotel.

Does Piazza Hotel Nara feature a casino?

No, Piazza Hotel Nara doesn't have a casino.

Is there an indoor pool at Piazza Hotel Nara?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Piazza Hotel Nara?

Amenities that appeal to couples at this hotel include a rainfall showerhead, free Internet access, and bathrobes.

Does Piazza Hotel Nara have a hot tub?

No, there isn't a spa tub at this hotel.

Does Piazza Hotel Nara have a restaurant with a breakfast menu?

Yes, Piazza Hotel Nara serves buffet breakfast each morning for a surcharge from its restaurant.

Does Piazza Hotel Nara allow pets to stay free of charge?

No, pets aren't allowed at Piazza Hotel Nara.

Does Piazza Hotel Nara have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Piazza Hotel Nara?

The closest major airport to Piazza Hotel Nara is Itami Airport (ITM), which is 28.5 mi away (70 minutes by car).

Are there rooms with balconies that I can book at Piazza Hotel Nara?

No, at Piazza Hotel Nara, there aren't any guestrooms that list a balcony.

Piazza Hotel Nara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 427 out of 683 reviews
Rating 8 - Good. 204 out of 683 reviews
Rating 6 - Okay. 35 out of 683 reviews
Rating 4 - Poor. 9 out of 683 reviews
Rating 2 - Terrible. 8 out of 683 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zongli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. It was my best experience this time in Japan. Location, facilities, and breakfast are very good!
Stayed 2 nights in Sep 2025

10/10 Excellent

Camelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought I walked in the wrong hotel because it seemed too luxurious for the price I paid. Incredibly clean along with an aesthetic layout. Great shower as well. Staff was nice and were all fluent in English. Also beside train station and is attached to a Lawson which is a plus
Stayed 6 nights in Aug 2025

10/10 Excellent

Venkateswarlu, SAN JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
This is very close to Nara JR station, less than 5 minutes walk. Very conveniently located near all the famous temples in Nara. This is a fantastic hotel, very impressed by how nice it is. The staff was very polite and friendly. Will recommend it to anyone, I am planning to stay here during my next visit.
Stayed 1 night in Jul 2025

10/10 Excellent

Brennan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, especially for the price. Right next to Nara Station. Clean and spacious room.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jasmin

Stayed 4 nights in Jul 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing amazing staff; so nice and welcoming. Room was great and the shower was OUTSTANDING!
Stayed 1 night in Jul 2025

10/10 Excellent

Natsuki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and new.
Stayed 1 night in Jul 2025

10/10 Excellent

Lamisha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and nice. The rooms were clean. Right at the train station. Bery convenient.
Stayed 4 nights in Jul 2025

8/10 Good

TSUYOSHI

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Nara station. Convenient for shopping and transportation. Breakfast has a lot of variety and the restaurant is very clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mashu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's right off the Nara bus and train station so super convenient for that. We have a corner suite and loved everything about that. Spacious room, felt great to feel like coming home after long days out site seeing.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mika, Kailua Kona

Liked: Cleanliness, amenities, property conditions & facilities
Only 2 minutes walk from JR Nara and it is super convenient. We chose Japanese room which we loved.
Stayed 2 nights in Jul 2025

8/10 Good

Da Zhi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure what was the reason, but we couldn’t get the room service even when we put on the sign to request it
Stayed 5 nights in May 2025

10/10 Excellent

john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No upgrades
Stayed 1 night in Jun 2025

8/10 Good

Gig

Liked: Cleanliness, property conditions & facilities
The location was excellent! The bed against the wall was very difficult for the person on the inside to get out of bed without climbing up and down the end of the bed without waking the other person!!
Stayed 3 nights in May 2025

8/10 Good

TIMOTHY, Westport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice enough hotel but the property does not deserve it's VIP access status. My Gold membership was not recognised at check-in and when I mentioned it I was told there where no benefits. I have stayed in several Nara non-VIP hotels over the last few years and all have treated me better. Redeeming feature was it's excellent shower/bathroom unit in the room so it gets 4 stars.
Stayed 4 nights in May 2025

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean Simple Small Room

Basic . Clean . Tiny Room (couldnt fully open the suitcase) Good for the price compared to others on offer. A little far from the deer park on foot
Stayed 1 night in May 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming town

Location next to train station, restaurants & shops. Easy walk to all the major attractions and of course the deers were a delight. User friendly tourist maps available at the many tourist information. Beautiful city with olde world charm.
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. What a shower!!
Stayed 1 night in May 2025

10/10 Excellent

Yee Wan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean and spacious, well equipped; staffs are friendly and helpful. Great location, just a minute to the subway station; convenience store attached to the hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Leona Luya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel
Stayed 3 nights in Apr 2025

8/10 Good

David Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place right next to the station. Room size was good. No complaints. Did not have breakfast.
Stayed 2 nights in Apr 2025

10/10 Excellent

Blacksoull

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and breakfast was the best ive had in a hotel
Stayed 4 nights in Apr 2025

8/10 Good

Ryan, Sherwood Park

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again.
Stayed 7 nights in Mar 2025

6/10 Okay

Stephen

Disliked: Staff & service, amenities
The hotel was OK. The internet would drop out for about 5 sec every 10 to 15 min. Could not do video web meetings due to loss of single and slow speed. Staff blamed my equipment and said other guest are not having this issue. I Didn’t have this issue in other locations. NO VIP access. NO washing machines. Could pay for per each piece of clothing to dry cleaned. ( staring at about 1,000yen) Lights in room are dimmable but blink at low setting. Told front desk and was told no other guest have this issue (seem to be the go to excuse) . Walls and ceiling seem to thin. Can hear other guest a lot. Bathrooms are nice but water temp will go cold for a couple seconds in the middle of shower when taking a late night shower. (About ever 4 minutes are so) No issue with temp when taking one before about 8pm. The room appears to be clean but they don’t clean under the bed. I found trash from previous guests. Not small pieces but ice cream wraps and such. Good for a night or 2 but any more I would pass on it if staying longer like I did. Will not stay again.
Stayed 8 nights in Mar 2025