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Nara Royal Hotel

4.0 star property
Hotel with 4 restaurants, near Nara Park

Choose dates to view prices

Photo gallery for Nara Royal Hotel

Step into the elegant lobby, featuring a high ceiling, comfortable seating, and a stunning chandelier.
Traditional living room with a central partition, ornate chairs, and patterned carpet, surrounded by artwork and decorative panel.
Relax in a spacious room with a large bed, a smaller bed, and a comfortable desk area.
Enjoy a serene dining experience with a view of the lush garden and an ambiance.
Relax by the pool with lounge chairs and a potted plant nearby.

Popular amenities

  • Spa
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
254-1 Hokkejicho, Nara, Nara-ken, 630-8001
  • Nara Park
    ‪3 min drive‬
  • Nara National Museum
    ‪5 min drive‬
  • Todaiji Temple
    ‪5 min drive‬
  • Osaka (ITM-Itami)
    ‪49 min drive‬

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Room options

View all photos for Twin Room, Non Smoking (Type A)(No cleaning Service)

1 bedroom, in-room safe, desk, iron/ironing board

Twin Room, Non Smoking (Type A)(No cleaning Service)

7.0 out of 10
Good
(2 reviews)
  • 204 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Superior Twin Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Twin Room, Non Smoking (Type B)(No cleaning Service)

1 bedroom, in-room safe, desk, iron/ironing board

Twin Room, Non Smoking (Type B)(No cleaning Service)

10.0 out of 10
Exceptional
(1 review)
  • 236 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Triple Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Triple Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Standard Twin Room, No Smoking (17-19 square meters)(No cleaning Service)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Twin Room, No Smoking (17-19 square meters)(No cleaning Service)

  • 183 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Forth Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Superior Forth Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 409 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Deluxe Forth Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Forth Room, Non Smoking

  • 624 sq ft
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Renewal Superior Forth Room, Non Smoking (No cleaning Service)

1 bedroom, in-room safe, desk, iron/ironing board

Renewal Superior Forth Room, Non Smoking (No cleaning Service)

  • 409 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Renewal Deluxe Forth Room, Non Smoking (No cleaning Service)

1 bedroom, in-room safe, desk, iron/ironing board

Renewal Deluxe Forth Room, Non Smoking (No cleaning Service)

  • 624 sq ft
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking ( 17-19 square meters )

1 bedroom, in-room safe, desk, iron/ironing board

Standard Twin Room, Non Smoking ( 17-19 square meters )

9.0 out of 10
Wonderful
(9 reviews)
  • 183 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking (25 square meters)

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Twin Room, Non Smoking (25 square meters)

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Twin Room, Smoking (17-19 square meters)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Twin Room, Smoking (17-19 square meters)

7.2 out of 10
Good
(7 reviews)
  • 183 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Double Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Superior Double Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, Non Smoking (25 square meters)(No cleaning Service)

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Twin Room, Non Smoking (25 square meters)(No cleaning Service)

  • 248 sq ft
  • Sleeps 2
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room, Non Smoking (No cleaning Service)

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Twin Room, Non Smoking (No cleaning Service)

  • 322 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Renewal Superior Twin Room, Non Smoking (No cleaning Service)

1 bedroom, in-room safe, desk, iron/ironing board

Renewal Superior Twin Room, Non Smoking (No cleaning Service)

  • 248 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Family Room, Non Smoking (No cleaning Service)

1 bedroom, in-room safe, desk, iron/ironing board

Family Room, Non Smoking (No cleaning Service)

  • 462 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Bed

View all photos for Comfort Double Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Comfort Double Room, Non Smoking

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Renewal Deluxe Triple Room, Non Smoking (No cleaning Service)

1 bedroom, in-room safe, desk, iron/ironing board

Renewal Deluxe Triple Room, Non Smoking (No cleaning Service)

  • 323 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Superior Double Room, Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Superior Double Room, Smoking

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (Type A)

1 bedroom, in-room safe, desk, iron/ironing board

Twin Room, Non Smoking (Type A)

8.6 out of 10
Excellent
(8 reviews)
  • 204 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Twin Room, Non Smoking (Type B)

1 bedroom, in-room safe, desk, iron/ironing board

Twin Room, Non Smoking (Type B)

9.4 out of 10
Exceptional
(12 reviews)
  • 236 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Twin Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 322 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Family Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Family Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 462 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Bed

View all photos for Superior Double Room, Smoking (No cleaning Service)

1 bedroom, in-room safe, desk, iron/ironing board

Superior Double Room, Smoking (No cleaning Service)

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Renewal Comfort Double Room, Non Smoking (No cleaning Service)

1 bedroom, in-room safe, desk, iron/ironing board

Renewal Comfort Double Room, Non Smoking (No cleaning Service)

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Smoking (17-19 square meters)(No cleaning Service)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Twin Room, Smoking (17-19 square meters)(No cleaning Service)

  • 183 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking (No cleaning Service)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Double Room, Non Smoking (No cleaning Service)

8.0 out of 10
Very good
(1 review)
  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking (No cleaning Service)

1 bedroom, in-room safe, desk, iron/ironing board

Superior Double Room, Non Smoking (No cleaning Service)

8.0 out of 10
Very good
(1 review)
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Non Smoking Rooms

1 bedroom, in-room safe, desk, iron/ironing board

Twin Non Smoking Rooms

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Non Smoking Rooms

1 bedroom, in-room safe, desk, iron/ironing board

Superior Twin Non Smoking Rooms

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Smoking Allowed Rooms

1 bedroom, in-room safe, desk, iron/ironing board

Superior Double Smoking Allowed Rooms

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room Non Smoking Rooms

1 bedroom, in-room safe, desk, iron/ironing board

Family Room Non Smoking Rooms

  • Sleeps 5
  • 1 Double Bed, 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Deluxe Twin A Non Smoking Rooms

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Twin A Non Smoking Rooms

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Double Beds

View all photos for Standard Double Non Smoking Rooms

1 bedroom, in-room safe, desk, iron/ironing board

Standard Double Non Smoking Rooms

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin B Non Smoking Rooms

1 bedroom, in-room safe, desk, iron/ironing board

Twin B Non Smoking Rooms

  • Sleeps 3
  • 2 Twin Beds

View all photos for Run Of House

1 bedroom, in-room safe, desk, iron/ironing board

Run Of House

  • Sleeps 6
  • 4 Twin Beds

View all photos for Deluxe Twin B Non Smoking Rooms

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Twin B Non Smoking Rooms

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Double Beds

Superior Double Non Smoking Rooms

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Non Smoking Rooms

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Triple Non Smoking Rooms

  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin A Non Smoking Rooms

1 bedroom, in-room safe, desk, iron/ironing board

Twin A Non Smoking Rooms

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Fourth Non Smoking Rooms

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Fourth Non Smoking Rooms

  • Sleeps 6
  • 2 Twin Sofa Beds and 4 Twin Beds

View all photos for Comfort Double Non Smoking Rooms

1 bedroom, in-room safe, desk, iron/ironing board

Comfort Double Non Smoking Rooms

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Forth Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Superior Forth Room, Non Smoking

  • Sleeps 4
  • 4 Twin Beds

View all photos for Twin Smoking Allowed Rooms

1 bedroom, in-room safe, desk, iron/ironing board

Twin Smoking Allowed Rooms

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Nara

Nara Park is within 2 miles (3 km) of Nara Royal Hotel while other popular attractions such as Kofuku-ji Temple are within 3 miles (5 km). This 131-room, 4-star hotel has 4 restaurants, a full-service spa, and free in-room WiFi.

What's nearby

  • Nara Park - 3 min drive - 1.6 miles
  • Kofuku-ji Temple - 4 min drive - 2.0 miles
  • Nara National Museum - 5 min drive - 2.4 miles
  • Todaiji Temple - 5 min drive - 2.4 miles
  • Kasuga Shrine - 9 min drive - 3.0 miles

Getting around

  • Shin-Omiya Station - 10 min walk
  • Tanakura Station - 12 min drive
  • Itami Airport (ITM) - 29 min drive

Restaurants

  • ‪バーガーキング - ‬9 min walk
  • ‪農と発酵Zen - ‬4 min walk
  • ‪レストラン万葉 - ‬1 min walk
  • ‪梅光軒 - ‬5 min walk
  • ‪すぎ乃新大宮店 - ‬5 min walk

About this property

Nara Royal Hotel

Hotel with 4 restaurants, near Nara Park
Guests of Nara Royal Hotel enjoy features like a full-service spa, free WiFi in public areas, and conference space. Self parking is available for JPY 500 per stay. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Other amenities at this hot springs hotel include wedding services, a banquet hall, and a TV in a common area.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Bathrooms offer hydromassage showers, free toiletries, and slippers. Other amenities include refrigerators, safes, and desks.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is equipped with hot springs/mineral springs, a sauna, and a hot tub. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 1:00 PM to 11:00 PM. There are 2 indoor/outdoor hot springs open between 1:00 PM and 10:00 PM. The temperature in the hot springs is set to 108°F.

Languages

Chinese (Mandarin), English, Japanese

Similar properties

Welcome to our lobby, featuring a unique geometric ceiling design, comfortable seating areas, and a small water feature.

Novotel Nara

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.4 out of 10, Exceptional, 154 reviews
$84 nightly
The price is $92
Sep 1 - Sep 2
All taxes and fees included in total
Novotel Nara

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (JPY 500 per stay; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,500 for adults and JPY 1,100 for children
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • レストラン 万葉
  • レストラン・ラウンジ 扇滝
  • 中国料理 沙山華
  • 日本料理 竹の家

Things to do

  • 2 indoor/outdoor hot springs
  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference space

Full-service spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • Body treatments
  • Hot springs open from 1:00 PM - 10:00 PM
  • Hot springs water temperature - 108 ºF
  • Hot tub
  • Massage
  • Public bath open from 1:00 PM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Breakfast is not included in the breakfast rate plans for children ages 4-11, and can be requested onsite for a surcharge. Children ages 4-11 can receive breakfast for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2500 for adults and JPY 1100 for children
  • Self parking fee: JPY 500 per stay (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Hot springs access available from 1:00 PM to 10:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Nara Royal
Nara Royal Hotel
Royal Hotel Nara
Nara Royal Hotel Nara
Nara Royal Hotel Hotel
Nara Royal Hotel Hotel Nara

Frequently asked questions

Is free cancellation available at Nara Royal Hotel?

Nara Royal Hotel provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

What's there to do within easy reach of Nara Royal Hotel?

This hotel is located in Nara, a short 19-minute walk from Heijo Palace and also 9 minutes on foot from Hokke-ji Temple. You'll also find Suzakumon Square and Suzakumon Gate less than a mile away.

Will I be able to park at Nara Royal Hotel?

Yes, parking is offered for JPY 500 per stay with in/out privileges. Though parking is limited, electric car charging is also available.

Is there a spa available at Nara Royal Hotel?

There is a full-service spa available for guests to enjoy and services include hot springs, body treatments, and massages.

Does Nara Royal Hotel include a casino on the premises?

No, Nara Royal Hotel doesn't have a casino.

Will I find an indoor pool at Nara Royal Hotel?

No, there is no indoor pool at this hotel.

Is Nara Royal Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a garden-view restaurant, a full-service spa, and 2 indoor/outdoor hot springs.

Does Nara Royal Hotel have a hot tub?

Yes, this hotel has a spa tub.

Does Nara Royal Hotel have a restaurant that serves breakfast?

Yes, Nara Royal Hotel has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Nara Royal Hotel allow pets to stay free of charge?

No, pets aren't allowed at Nara Royal Hotel though service animals are welcome.

Does Nara Royal Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Nara Royal Hotel?

The closest major airport to Nara Royal Hotel is Itami Airport (ITM), which is 27.8 mi away (29 minutes by car).

Can I book a room with a balcony at Nara Royal Hotel?

No, there aren't any guestrooms with balconies at Nara Royal Hotel.

Does Nara Royal Hotel host weddings?

Take advantage of the wedding venue at Nara Royal Hotel if you plan to say "I do" during your trip.

Nara Royal Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 343 out of 895 reviews
Rating 8 - Good. 384 out of 895 reviews
Rating 6 - Okay. 136 out of 895 reviews
Rating 4 - Poor. 23 out of 895 reviews
Rating 2 - Terrible. 9 out of 895 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paolo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great and quiet. Staff is very kind. Wish that there will be a shuttle to the nearest rail station.
Stayed 2 nights in Apr 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed the one night as we stopped off on our way to Kyoto. Very enjoyable stay thanks Nara hotel
Stayed 1 night in Apr 2025

6/10 Okay

Jaclyn

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel has a beautiful waterfall inside and has some unique aspects for a hotel. The hotel is dated but meets the need for a stay. It is out of the way and not as easy to get to using public transportation as we had thought. The staff was kind and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, we loved what the Royal Nara hotel had provided and it was super gorgeous on the inside and quiet nights
Stayed 1 night in Apr 2025

8/10 Good

Ngai Daniel

Stayed 1 night in Apr 2025

10/10 Excellent

Zhaojin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spring bath is the most famous thing.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kathleen

Stayed 2 nights in Apr 2025

8/10 Good

Candy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and nice , room is spacious,
Stayed 2 nights in Apr 2025

10/10 Excellent

Stacie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place!
Stayed 2 nights in Mar 2025

6/10 Okay

Tony, east elmhurst

Stayed 3 nights in Apr 2025

10/10 Excellent

Kumaree, Taigum

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot Spring
Stayed 1 night in Apr 2025

10/10 Excellent

jimmy

Stayed 1 night in Mar 2025

10/10 Excellent

Abeysinghe

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Stayed 2 nights in Feb 2025

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality value

Excellent staff Restaurants were not open , perhaps the season Excellent onsen
Stayed 6 nights in Jan 2025

10/10 Excellent

Sandra

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and comfortable rooms with efficient and unobtrusive elevators. Well above average attractive restaurant for all three major meals. Responsive concierge services 24/7. Only a couple of the overly numerous front desk staff speak reliable English. As in all Japanese hotels I have used, very poor TV offerings in English, almost pointless. I have stayed at this hotel for two to three week stays in three of the past eight years as I have family in Tokyo. Would have been more except for stringent Japanese COVID restrictions. Entirely honest in billing. Fair costs but well above average for travelers with budget worries who should probably stay elsewhere.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jingnan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sherman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice and comfortable to stay
Stayed 1 night in Jan 2025

10/10 Excellent

katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
自驾游，有site parking，附近有shopping mall方便，房间舒适，温泉也不错，孩子喜欢
Stayed 2 nights in Dec 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel if you don't book through Expedia. The lovely features are a very nice front staff, a lovely spa on the B floor, a reasonable breakfast buffet and a short walk to a convenient Kintetsu station. I would say, though, that if you are booking through Expedia or hotels.com or any other such discount service, they will put you in a very inconvenient, unrenovated room and provide no services. My room was the furthest room on the top floor, very cold with heating that worked only intermittently, and no cleaning services. I was OK with all of this, but I think hotels should not participate in Expedia's surge pricing service if they don't give you the same service. Just my thoughts. However, the staff were great and it is a nice place. Fun to go to the bath every night and hang out.
Stayed 5 nights in Dec 2024

10/10 Excellent

Kerry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful, breakfast offers lots of variety at reasonable price. Beautiful room, large and spacious for the 3 sharing the room. Separate toilet/bathroom a bonus. Housekeeping a bit hit and miss with lots of cleaning/fresh linen in hallways. Thoroughly enjoyed our stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Zalma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, clean, and the restaurant is amazing!
Stayed 3 nights in Dec 2024

8/10 Good

Rechelle

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Friendly staff, good location and parking, rooms are a little tired and could use refreshing.
Stayed 1 night in Nov 2024

10/10 Excellent

Kennya

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super great, i forgot something at the property and they were able to mail it to me with in two days.
Stayed 4 nights in Nov 2024