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Ballina Motel

4.0 star property
Family-friendly Napier motel connected to a shopping center, 9-minute walk to Eastern Institute of Technology

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Photo gallery for Ballina Motel

Reception
Premium bedding, down comforters, pillowtop beds, desk
Standard Studio | Private kitchenette | Fridge, microwave, coffee/tea maker, electric kettle
Premium bedding, down comforters, pillowtop beds, desk
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Room service

Explore the area

View in a map
393 Gloucester Street, Napier, 4112
  • Place, Eastern Institute of Technology
    ‪10 min walk‬
  • Place, Pettigrew Green Arena
    ‪11 min walk‬
  • Place, Church Road Winery
    ‪4 min drive‬
  • Airport, Napier (NPE-Hawke's Bay)
    ‪8 min drive‬

Room options

View all photos for Standard Studio

Premium bedding, down comforters, pillowtop beds, desk

Standard Studio

9.4 out of 10
Exceptional
(21 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio

Premium bedding, down comforters, pillowtop beds, desk

Executive Studio

8.4 out of 10
Very good
(13 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 1 Bedroom

  • 366 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Room, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, desk

Executive Room, 1 Bedroom

9.4 out of 10
Exceptional
(6 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, desk

Suite, 2 Bedrooms

  • 581 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 3 Twin Beds

View all photos for Apartment

Apartment | Premium bedding, down comforters, pillowtop beds, desk

Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Family Room | Premium bedding, down comforters, pillowtop beds, desk

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Napier

Located in Taradale, Ballina Motel is a leisurely stroll from popular sights such as Eastern Institute of Technology and Pettigrew Green Arena. This 16-room, 4-star motel welcomes guests with in-room amenities like kitchenettes, sitting areas, and refrigerators. It's connected to a shopping center in central Napier and also close to Church Road Winery and Mission Estate Winery.
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What's nearby

  • Eastern Institute of Technology - 10 min walk - 0.6 miles
  • Pettigrew Green Arena - 11 min walk - 0.6 miles
  • Otatara Pa - 3 min drive - 2.0 miles
  • Church Road Winery - 4 min drive - 1.4 miles
  • Marine Parade - 9 min drive - 6.0 miles

Getting around

  • Napier (NPE-Hawke's Bay) - 12 min drive

Restaurants

  • ‪Taradale Club - ‬4 min drive
  • ‪Sideline Bar - ‬6 min drive
  • ‪Silky Oak Chocolate - ‬4 min drive
  • ‪Pizza Hut - ‬8 min walk
  • ‪Bay Espresso - ‬6 min walk

About this property

Ballina Motel

Family-friendly Napier motel connected to a shopping center, 9-minute walk to Eastern Institute of Technology
Ballina Motel features free WiFi in public areas, a computer station, and express check-in. A stay here includes free parking. Helpful staff can provide dry cleaning/laundry services, concierge services, and luggage storage. Other amenities at this family-friendly motel include express check-out, free newspapers, and laundry facilities.
Guests can expect 32-cm LED TVs with satellite channels and DVD players, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hydromassage showers, hair dryers, and designer toiletries. Other amenities include kitchenettes, washers/dryers, and sitting areas.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Towels provided

Entertainment

  • 32-cm LED TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 50
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 5:00 PM) and Saturday - Sunday (8 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • Rollaway/extra beds are available for NZD 35.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: NZD 50 (subject to availability)
  • Rollaway bed fee: NZD 35.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ballina Motel
Best Western Ballina Motel
Best Western Ballina Motel Napier
Best Western Ballina Napier
Motel Ballina
Ballina Motel Napier
Ballina Napier
Ballina Motel Motel
Ballina Motel Napier
Ballina Motel Motel Napier

Frequently asked questions

What can I see close to Ballina Motel?

This motel is situated in Taradale within a short 11-minute walk of Pettigrew Green Arena. You'll also find Church Road Winery and Mission Estate Winery within a short drive.

Will I be able to park at Ballina Motel?

Yes, secured self parking is offered for free at the motel. Though parking is available on request, accessible parking and RV/bus/truck parking are also available.

Does Ballina Motel include a casino at the property?

No, Ballina Motel doesn't have a casino.

Will I find an indoor pool at Ballina Motel?

No, there is no indoor pool at this motel.

Is Ballina Motel good for couples?

Amenities that appeal to couples at this motel include a pillowtop mattress, a kitchenette, and a hydromassage showerhead.

Does Ballina Motel have a hot tub?

Yes, this motel offers private spa tubs in some guestrooms.

Does Ballina Motel have a restaurant with a breakfast menu?

No, Ballina Motel doesn't have a restaurant that serves breakfast.

Will Ballina Motel allow pets to stay for free?

No, pets aren't allowed at Ballina Motel though service animals are welcome.

Does Ballina Motel have connecting rooms?

No, there aren't connecting guestrooms at this motel.

How far is the airport from Ballina Motel?

The closest major airport to Ballina Motel is Napier (NPE-Hawke's Bay), which is 6.6 mi away (12 minutes by car).

Are there rooms with balconies that I can book at Ballina Motel?

Yes, some guestrooms at this motel offer a furnished balcony where guests can enjoy hill or city views.

Ballina Motel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 214 out of 415 reviews
Rating 8 - Good. 133 out of 415 reviews
Rating 6 - Okay. 40 out of 415 reviews
Rating 4 - Poor. 21 out of 415 reviews
Rating 2 - Terrible. 7 out of 415 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Stacey

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Amenities
Room - two light bulbs had blown and not been replaced. There were anys coming from the bathroom to the kitchen. No complementary offering of coffee unless i wanted decafe. Plenty of tea or hot chocolate. No complementary milk. There was however someones half 2ltr bottle of milk and apple juice in the fridge. Not sure why these were left behind. Bathroom - spa bath did not work. Wasn't a requirement but more of a luxury provided and not in working condition. Some mold growing around the top of the bath that needs some attention. Bedroom - no net curtains in the back bedroom. Had to keep the cutains closed in darkness. Would have been nice to open them but not a major inconvenience Only had one interaction with staff while asking for another rubbish bag. No staff at check in or check out.
Stayed 2 nights in Oct 2025

10/10 Excellent

Casey

Liked: Cleanliness
Yeah it did feilds werent to far and town
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Stayed 1 night in Nov 2025

10/10 Excellent

michael

Stayed 1 night in Oct 2025

6/10 Okay

Richard

Disliked: Property conditions & facilities
There were shops and eating out close by
Stayed 1 night in Oct 2025

10/10 Excellent

Noeline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the space in the apartment. Just need to fix the on button for the spa bath! Nice and quiet area. Walkable to nearby restaurant! Will go back!
Stayed 2 nights in Oct 2025

4/10 Poor

Dave

Disliked: Staff & service, amenities, property conditions & facilities
Firstly, nobody behind counter rung number on note on the counter, no answer second, was supposed to be a daily room service, there wasn't, wet towels were left on the floor, smelt like mold the next day, thirdly had to buy toilet paper because nobody came to top up
Stayed 2 nights in Sep 2025

10/10 Excellent

Annie, Dannevirke

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With some of my Expedia points this motel was great value, nice and quiet roomy rooms. I would stay again
Stayed 1 night in Sep 2025

8/10 Good

Uenuku

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice easy stay, provided late check in for us. Room was big and had lots of ammenities. Clean kitchen, bathroom and lounge. The only down thing we experienced were the Utes that parked in the entrance way, real tight to squeeze past. Friendly reception too :) would stay again!
Stayed 1 night in Aug 2025

6/10 Okay

Maria

Traveled with partner
My son had his regional basketball tournament at the Pettigrew Stadium just down the road which was awesome to be so close. This property was great for the price and we had dinner next door which was lovely pub grub -large meals and cheap cocktails!! Unfortunately there was a very noisey group who woke us all up pretty early in the morning!
Stayed 2 nights in Aug 2025

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
It was very close to the Funeral chapel, which is why I had travelled for
Stayed 2 nights in Aug 2025

8/10 Good

Devon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
Tady, quick check in, quiet.
Stayed 1 night in Aug 2025

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean spacious and comfortable
Stayed 1 night in Aug 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service
Quiet and close to amenities. Clean and tidy.
Stayed 3 nights in Jul 2025

10/10 Excellent

Richard, Upper Hutt

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This motel was very quiet and peaceful – that's a big deal for me. It's within short walking distance of the main shopping area in Taradale, which has many bakeries, cafes, bars and restaurants. The staff of the motel were very friendly and they gave us a free upgrade to a two-roomed unit – that was VERY kind – it blew us away.
Stayed 2 nights in Jun 2025

6/10 Okay

Scott

Stayed 3 nights in Jun 2025

8/10 Good

Marilyn

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
As above. Tired rooms, marked carpets, towels, no personal service, broken hot tap in loo. Was lovely and quiet and plenty of warm blankets
Stayed 1 night in May 2025

10/10 Excellent

belinda ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very convenient to get to other shops and not far from taradale township.
Stayed 1 night in May 2025

10/10 Excellent

belinda ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the privacy and saftey of this motel. I will always use The Ballina motel Napier.
Stayed 1 night in May 2025

10/10 Excellent

Moana

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious rooms. Good bathroom. Comfortable bed. Very quiet motel on a busy road.
Stayed 1 night in May 2025

10/10 Excellent

belinda ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Ballina motel as it is safe.
Stayed 1 night in May 2025

10/10 Excellent

belinda ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the privacy and conforential and great size rooms.
Stayed 1 night in May 2025

4/10 Poor

BRUCE

Disliked: Staff & service, property conditions & facilities
property average but NO FRONT DESK STAFF,NO EMERGENCY PHONE,NEVERED ANSWERED TX. TOLD BY CLEANER owners living on top flat are AFGAHAN and do NOT SPEAK ENGLISH AND AVOID thier customers !!hopeless. IS THIS LEGAL TO OPPERATE THIS WAY !!!NEVER STOP HERE AGAIN. Other clients voicing simal problems. 1 out of 10.
Stayed 4 nights in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all round
Stayed 1 night in May 2025