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The Royal Snail

Property class: 4.5

Choose dates to view prices

Photo gallery for The Royal Snail

A modern outdoor pool area with seating and a bar.
A modern bar area with a bar counter, stools, and a view of the city through large windows.
A multi-story building with a mix of modern and classic architectural styles, featuring balconies, large windows, and a sign for "The Royal Nail Hotel".
A modern interior with a seating area, a bookshelf, and a large window.
A bar area with wooden flooring, bar stools, and a wall with framed pictures.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Avenue de la Plante 23, Namur, 5000
  • Place, Grand Casino de Namur
    ‪3 min walk‬
  • Place, Castle of Namur
    ‪10 min walk‬
  • Place, Felicien Rops Museum
    ‪16 min walk‬
  • Airport, Charleroi (CRL-Brussels South Charleroi)
    ‪33 min drive‬

Room options

View all photos for Single Room

A neatly made bed with white linens and a red accent pillow, a black and white artwork on the wall, and a dark wooden wardrobe with a light switch.

Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room (Pool side)

A hotel room with a large bed, a TV mounted on the wall, and a view of the outside through a glass door.

Standard Room (Pool side)

9.6 out of 10
Exceptional
(9 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room (River side)

A hotel room with a bed, bedside lamps, a desk with a chair, a small table, and a TV mounted on the wall.

Deluxe Room (River side)

7.8 out of 10
Good
(10 reviews)
  • River view
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room (Pool side)

A hotel room with a bed, two red pillows, a nightstand, a lamp, and a view of a brick building with a window and a staircase.

Deluxe Room (Pool side)

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room (Garden side)

A modern hotel room with a large bed, two bedside tables with lamps, a large abstract wall mural, and a glass shower area.

Superior Room (Garden side)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

A hotel room with a large bed, a bedside lamp, and a view of the bathroom.

Junior Suite

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

A hotel room with a large bed, a bathroom with a bathtub, and a large mirror.

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • River view
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Namur

Located in Citadel District, The Royal Snail is a leisurely stroll from popular sights such as Castle of Namur and Halle al’Chair. This 30-room, 4.5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Grand Casino de Namur - 3 min walk - 0.2 miles
  • Castle of Namur - 10 min walk - 0.6 miles
  • Terra Nova - 10 min walk - 0.6 miles
  • Place d'Armes - 15 min walk - 0.8 miles
  • Felicien Rops Museum - 16 min walk - 0.9 miles

Getting around

  • Jambes Station - 17 min walk
  • Charleroi (CRL-Brussels South Charleroi) - 39 min drive

Restaurants

  • ‪Circus Casino Resort - ‬3 min walk
  • ‪Le Panorama - ‬10 min walk
  • ‪Le Fief de Namur - ‬11 min walk
  • ‪Le Château de Namur - ‬15 min walk
  • ‪P 2 B - ‬3 min walk

About this property

The Royal Snail

Guests of The Royal Snail enjoy a full-service spa, an outdoor pool, and a gym. Valet parking is EUR 15 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for EUR 95 per vehicle one way. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and tours or tickets. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
40-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Private yards, refrigerators, and minibars are other standard amenities.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

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  • Free WiFi
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (EUR 15 per night)

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Agathopede

Things to do

  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 969 square feet of conference space

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 30.0 per night
  • Cribs/infant beds are available for EUR 15.0 per night

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 100.00 per stay
  • A tax is imposed by the city: EUR 1.79 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 25 per person
  • Airport shuttle fee: EUR 95 per vehicle (one way)
  • Valet parking fee: EUR 15 per night
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property class

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Royal Snail
Royal Snail Hotel
Royal Snail Hotel Namur
Royal Snail Namur
Snail Hotel
The Royal Snail Hotel
The Royal Snail Hotel
The Royal Snail Namur
The Royal Snail Hotel Namur

Frequently asked questions

Is a free cancellation option available at The Royal Snail?

The Royal Snail offers free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at The Royal Snail?

As of Oct 11, 2026, prices found for a 1-night stay for 2 adults at The Royal Snail on Oct 12, 2026 start from $145, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to The Royal Snail?

This hotel is situated in Citadel District, just steps from Grand Casino de Namur. You'll also find Castle of Namur and Place d'Armes less than a mile away.

Is there a spa at The Royal Snail?

There is a full-service spa available for guests to enjoy and services include body wraps, hydrotherapy, massages, and mani/pedis.

Does The Royal Snail feature a casino?

No, The Royal Snail doesn't have a casino.

Will I find an indoor pool at The Royal Snail?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Does The Royal Snail feature a restaurant that includes a breakfast menu?

Yes, The Royal Snail serves continental breakfast for a surcharge each morning at Agathopede.

Will The Royal Snail allow pets to stay free of charge?

No, pets aren't allowed at The Royal Snail though service animals are welcome.

How close is the airport from The Royal Snail?

The closest major airport to The Royal Snail is Charleroi (CRL-Brussels South Charleroi), which is 27.7 mi away (39 minutes by car). Another top airport is Liege (LGG), which is around 29.3 mi away.

The Royal Snail Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 241 out of 503 reviews
Rating 8 - Good. 181 out of 503 reviews
Rating 6 - Okay. 57 out of 503 reviews
Rating 4 - Poor. 18 out of 503 reviews
Rating 2 - Terrible. 6 out of 503 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just outside of main areas. Peaceful. Nice rooms and a good rearaurant/bar.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great. only downside is pool is more a splash pool but you are on full display to other guests.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Riverview was good. Tub shower unit good size. The restaurant was only open 4 days a week for 3 hours. Maybe low season? The desk clerk served me drinks in the bar even when the bar was closed, that was above and beyond. Overall we were happy there.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Summer break in Namur

Good rooms, friendly staff, nice breakfast, great location!
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The room was tightly packed with a large bed, desk, wardrobe, etc. which made it a bit cramped. It was a cozy cramped however and the room was very nicely decorated except for the giant picture of the scary looking hippt ladies over the bed. Although the room was nice, in the hallway as I got off the elevator to get to the room, there was a strong smell of sewage.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Room was small, lots of space taken up with an inexplicably large desk. River view was actually view of the road and car park then the river. Expensive for what it was.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for The Flow, at 15 minutes walk away. Comfortable hotel with character and the staff were delightful. Good value for money.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favourite hotels that I stay in
Stayed 1 night in Nov 2022
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
Misleading images on the website. The pool is more like a small aquarium. The room they first showed us did not even have a window in the bedroom area - felt like a cave. They told us they were fully booked - after insisting a bit more they suddenly still had a room available. Not much better. Tiny window in the main room. Access to small balcony with glass door is from the bathroom area ..?! Interior has seen better days - I would guess it has not been updated in 15+ years..
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was super comfortable, although room was a little on the small side it was very well appointed
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locatie perfect, nette hotel.
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice, rooms are large and nicely decorated. Amenities are lovely.
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Great staff!
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Excellent
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice and cosy boutique hôtel close the city center, at the bottom of the famous Citadelle. Rooms are very comfortable (decoration style is bold… you like it or not) and the real cherry on the cake is an excellent and affordable restaurant on site. Staff is super friendly and helpful. It was not my first time there and it won’t be the last.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect

very cozy hotel, rooms are big, very clean and the employees are all nice and kind
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice boutique hotel in Namur (probably unique as far as I know). The restaurant is excellent. Only the breakfast could be improved. But overall, a really pleasant stay.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great fond6

What a find! Lovely, quirky place with enthusiastic staff. Some parking right there and big underground carpark with EV chargers not too far away. Right on the river with good access I to town. But we were too tired to leave the building for dinner, and that was great. Superb good choices and every tasted fantastic. Even if you weren't staying here, a great place for a quiet informal.meal.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is an amazing example of using space wisely, however you can only access the hot tub with a spa session which is misleading considering it’s listed as an amenity on Hotels.com. There was also no staff at the front desk when we arrived so our illegally parked car was stressful while we waited 10 minutes for someone to check us in and let us know what the parking options were with the hotel. Room decor was very hip and the place had a great vibe.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

general

we have stayed in this hotel many times in the past but sadly now needs a good clean and update. expensive breakfast
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fun place to spend a few nights when visiting Namur. The air-conditioning was great in the hot July weather when I visited and my little balcony, which I was not expecting, was a treat. I often travel solo and take Expedia's recommendation of the suitable room for solo travellers. My room had a single bed which had a comfortable mattress but was a bit on the small side for a 6ft2 man!
Stayed 4 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top

Super enkel parking probleem
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

The shower was cold as the boiler broke down. Reception said it was fixed and would work again which wasn't the case.
Stayed 1 night in Mar 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bad experience

Noisy (the hotel provides ear plugs) & smelly bedding. Overall, a bad experience, with features listed on the website and that cost in fact a fortune ! As a frequent traveller, I think that it does not deserve 4 stars.
Stayed 2 nights in Feb 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
The air conditioning- if there was any- was certainly not working. It was very hot and the room never cooled down. The first thing I check when I travel abroad is to be sure the facility has air conditioning. I feel it was false advertising to say this property had air conditioning. The room was musty.
Stayed 3 nights in Aug 2024