Grand Mercure Lake Biwa Resort & Spa

Property class: 4

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Photo gallery for Grand Mercure Lake Biwa Resort & Spa

Deluxe Suite, Multiple Beds, Lake View
A hotel room with two beds, a large window with a view, tatami mats, and a traditional Japanese screen.
A restaurant with outdoor seating, a palm tree, and a view of the sea.
A seaside view with a table and chairs, a clear sky, and distant mountains.
A large hotel with a modern design, situated by a calm body of water reflecting the building and trees.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
38 Oshima-cho, Nagahama, Shiga-ken, 526-0066
  • Place, Keiunkan Garden
    ‪6 min walk‬
  • Place, Yanmar Museum
    ‪11 min walk‬
  • Place, Kurokabe Square
    ‪15 min walk‬

Room options

Standard Room, 2 Twin Beds, Mountain View

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Classic Room, Japanese style, 4 futon beds, Lake side

7.6 out of 10
Good
(25 reviews)
  • Sleeps 7
  • 4 Twin Futons
  • Free WiFi

Standard Room, Multiple Beds, Lakeside

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed
  • Free WiFi

Classic Room, 1 Twin Bed, Mountain View

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Classic Twin, Lake View

7.8 out of 10
Good
(30 reviews)
  • Sleeps 6
  • 2 Twin Beds and 2 Double Sofa Beds
  • Free WiFi

Classic Room, 2 Twin Beds, Mountain View

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side

  • Sleeps 8
  • 2 Twin Beds
  • Free WiFi

Classic Room, 2 Twin Beds, Lake View (Japanese Western Style)

  • Sleeps 9
  • 2 Twin Beds
  • Free WiFi

Standard Suite, 2 Twin Beds, Lake View

  • Sleeps 6
  • 2 Twin Beds
  • Free WiFi

Standard Room, 1 Twin Bed, Mountain View

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Standard Room, 2 Twin Beds, Lake View (Japanese Western Style)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 7
  • 2 Twin Beds
  • Free WiFi

Deluxe Suite, Multiple Beds, Lake View

  • Sleeps 6
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

Classic Suite, 2 Twin Beds

  • Sleeps 8
  • 2 Twin Beds
  • Free WiFi

Standard Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Classic Accessible Twin Room, Lake View

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Classic Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Classic Room, 3 Twin Beds

  • Sleeps 4
  • 3 Twin Beds
  • Free WiFi

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Standard Room, Family, Modern Japanese Style, 2 Single Beds and 3 Futon Beds

  • Sleeps 10
  • 2 Twin Beds and 3 Twin Futons
  • Free WiFi

Classic Room, 1 Bunk Bed

  • Sleeps 3
  • 1 Twin Bunk Bed
  • Free WiFi

About the neighborhood

Nagahama

Grand Mercure Lake Biwa Resort & Spa places you next to Ho Park and within a 5-minute walk of Lake Biwa. This 362-room, 4-star hotel has a restaurant and a coffee shop/cafe, along with free in-room WiFi.

What's nearby

  • Ho Park - 1 min walk - 0.1 miles
  • Nagahama Castle Historical Museum - 5 min walk - 0.3 miles
  • Keiunkan Garden - 6 min walk - 0.3 miles
  • Yanmar Museum - 11 min walk - 0.6 miles
  • Kurokabe Square - 15 min walk - 0.8 miles

Getting around

  • Nagahama Station - 9 min walk
  • Kansai Intl. Airport (KIX) - 157 min drive

Restaurants

  • ‪伊吹山珈琲店 - ‬10 min walk
  • ‪二葉屋 - ‬14 min walk
  • ‪長浜浪漫ビール - ‬12 min walk
  • ‪中華酒場 蟻の巣 - ‬12 min walk
  • ‪手打ち蕎麦 みたに - ‬14 min walk

About this property

Grand Mercure Lake Biwa Resort & Spa

At Grand Mercure Lake Biwa Resort & Spa, guests have access to karaoke, free WiFi in public areas, and a seasonal outdoor pool. If you drive, self parking is JPY 500 per night, and there's also a free train station shuttle. Front-desk staff can assist with luggage storage and securing valuables. Additional amenities include laundry facilities and a banquet hall.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, coffee makers, and safes are also standard.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Services include body scrubs and body treatments. Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 9:00 AM to 5:30 PM
  • Train station shuttle at scheduled times
  • Self parking on site (JPY 500 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 3,630 to 3,800 for adults and JPY 1,815 to 2,000 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sazanami
  • レイクビュー

Things to do

  • Karaoke
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • Body scrubs
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator

More

  • 13 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 5:30 AM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3630 to 3800 for adults, and JPY 1815 to 2000 for children
  • Self parking fee: JPY 500 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-11:00 PM
  • Check-out: 11:00 AM
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July 19 to August 31.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Nagahama Royal Hotel
Nagahama Royal
Nagahama Royal Onsen Hotel
Hotel Resorts NAGAHAMA
Resorts NAGAHAMA
Hotel Resorts NAGAHAMA
Mercure Biwa & Spa Nagahama
Grand Mercure Lake Biwa Resort Spa
Grand Mercure Lake Biwa Resort & Spa Hotel
Grand Mercure Lake Biwa Resort & Spa Nagahama
Grand Mercure Lake Biwa Resort & Spa Hotel Nagahama

Frequently asked questions

Are free cancellation options available at Grand Mercure Lake Biwa Resort & Spa?

Grand Mercure Lake Biwa Resort & Spa provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Grand Mercure Lake Biwa Resort & Spa?

As of Aug 31, 2026, prices found for a 1-night stay for 2 adults at Grand Mercure Lake Biwa Resort & Spa on Sep 30, 2026 start from $58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Grand Mercure Lake Biwa Resort & Spa?

This hotel is located in Nagahama, just steps from Lake Biwa and Ho Park, and within a short walk of Biwako Quasi-National Park. You'll also find Keiunkan Garden and Yanmar Museum less than a mile away.

Is there parking available at Grand Mercure Lake Biwa Resort & Spa?

Yes, parking is offered for JPY 500 per night.

Is there a spa at Grand Mercure Lake Biwa Resort & Spa?

Spa services at the hotel include body scrubs.

Does Grand Mercure Lake Biwa Resort & Spa include a casino on the premises?

No, Grand Mercure Lake Biwa Resort & Spa doesn't have a casino.

Is there an indoor pool at Grand Mercure Lake Biwa Resort & Spa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from July 19 until August 31.

What do couples enjoy most about Grand Mercure Lake Biwa Resort & Spa?

Couples will appreciate amenities at this hotel, including a deep soaking bathtub and premium bedding in each guestroom, and some feature lake view.

Does Grand Mercure Lake Biwa Resort & Spa have a hot tub?

No, this hotel doesn't have a spa tub.

Does Grand Mercure Lake Biwa Resort & Spa have a restaurant with a breakfast menu?

Yes, Grand Mercure Lake Biwa Resort & Spa serves buffet breakfast for a surcharge each morning at レイクビュー.

Will Grand Mercure Lake Biwa Resort & Spa allow pets to stay for free?

No, pets aren't allowed at Grand Mercure Lake Biwa Resort & Spa though service animals are welcome.

Does Grand Mercure Lake Biwa Resort & Spa have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Grand Mercure Lake Biwa Resort & Spa?

No, there aren't any guestrooms with balconies at Grand Mercure Lake Biwa Resort & Spa.

Grand Mercure Lake Biwa Resort & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 284 out of 821 reviews
Rating 8 - Good. 333 out of 821 reviews
Rating 6 - Okay. 134 out of 821 reviews
Rating 4 - Poor. 49 out of 821 reviews
Rating 2 - Terrible. 21 out of 821 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Fun rooms, great waters & delicious food
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Isabel

Disliked: Amenities
Horrible over crowded and noisy
Stayed 2 nights in May 2026
Verified review

8/10 Good

Takaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exemplary staff and facilities but the age of the building does show in some areas. The common areas and facilities were constantly overcrowded but given the 3-day weekend it would be expected. Overall a very satisfactory stay.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Amazing views from the room and restaurant.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

reiko

Liked: Cleanliness, staff & service, amenities
Location
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities
Big room with separate toilet and bath area.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The open drink evenings is a must.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcome drinks and nightcap were great. Breakfast buffet had so many options.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, property conditions & facilities
Safe. Clean.
Stayed 3 nights in Oct 2025
Verified review

4/10 Poor

Joy

Liked: Staff & service, amenities
Hotel is old and not worth the money in my opinion. If you’ve been to the US and stayed at Motel 6, this is how I would describe the room I stayed in. The spring mattress was very old. I’ve been coming to Japan for so long and this is the first time I’ve had to sleep on a spring mattress that was very old and uncomfortable. A futon mattress would have been better. The hotel is nice only in the lobby. Carpet in the hallways was badly stained, elevators were slow. I stayed for one night to use the onsen after a long hiking trip, but lots of young children were screaming and used the public bath as if it was a swimming pool. It was not a relaxing experience at all.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Money for value stay

It was clean and quiet. Close to shopping areas nearby. Buffet dinner and breakfast was available. Onsen was clean and nice.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Ho Kai

Liked: Cleanliness, staff & service, amenities
Lounge bar service out of my expectation.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

KUEN FONG

Liked: Cleanliness, staff & service
OH
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

???

Liked: Cleanliness, amenities, property conditions & facilities
Everything like it.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Wiseman

Liked: Cleanliness
Aged property, guest needed to bring room towel to onset but provide only 1 carry bag, towels in room is not enough
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Jakapant

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
My room was super old with insects. Fortunately, the staff move me to another room that is newer. Overall facilities abd food are great.
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

MASAYUKI

Disliked: Cleanliness, staff & service
Bad Staff
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it is really an excellent hotel. Many of the rooms should be updated, but still they are adequate and spacious. The breakfast area can be busy, but there is a large adjacent room with plenty of space. The hotel staff were great. The onsen has a spacious indoor bath and plenty of washing areas. The outdoor bath is very pleasant, just be careful walking on the stone surfaces. The staff takes good care of the onsen and sauna. The location is good. You can walk to Nagahama JR station and the old town area is just beyond. The lake and the large beautiful next door park and castle is good for walking. There are not many restaurants open at night in central Nagahama, but you can probably find something.
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

John

Liked: Staff & service
The Mercure at Lake Biwa in Nagahama is a lovely hotel with stunning views. It has the proximity to the Nagahama Castle, train station and historical town as attractions. If you arrive early you can store your luggage easily at the entrance. It is secure storage. You unlock a locker, enter a 4 digit code and switch it to lock. This is very convenient. Check in is a bit heinous. The line is usually long until after 5 pm. But seamless even for a non-Japanese patron. You can wait out the line in the free reception. There are alcoholic and non-alcoholic drinks and bar snacks. The room is nice but dated. I would not sleep on the foldout couch. Maybe just for children 6-10 years old. The beds are okay but not the most comfortable. They provide basic amenities such as a toothbrush and dispenser shampoo, conditioner, and body soap. However, they do not provide washcloths or body scrubbers. The public bathing area was okay but needed maintenance. Free WiFi with providing your email address is a nice benefit. Now the really bad news… dinner. The hotel has a dinner buffet at ¥9300 per adult! That is a ridiculous price. But they have you hostage. We walked the area around the cultural area park where the hotel is located. We found only one yakatori bar open and it had a 1.5 hour waitlist. You would need to go to the other side of the train station to get dinner. We decided to buy carry out cold food from the grocery on the other side of the train station. 7-11 is a 15 min walk
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Chiaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大変、楽しく過ごせました。 ありがとうございました。
Stayed 1 night in May 2026
Verified review

6/10 Okay

yoshiaki

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
かなり老舗のホテルらしく、設備や調度品などは結構古い感じが否めなかった。駅からも約10分ほどかかるが、その代わり琵琶湖の畔というロケーションは季節がいいときは最高だと思う。スタッフの対応は悪くないが、連泊で部屋の掃除時間に自室にいると結構うるさく感じた。
Stayed 2 nights in May 2026
Verified review

8/10 Good

MICHIKO

Liked: Cleanliness, staff & service, amenities
琵琶湖に面していて景色がよく、しかも長浜の駅に徒歩圏内であり、ホテルのシャトルバスが使い勝手が良いです。施設は少々古い感じでしたが、大浴場もありロビーラウンジは毎日フリードリンクとおつまみをいただき4人で宿泊したので、旅の計画を練るのにちょうど良い場所を提供していただけました。スタッフの方は皆さん感じが良かったです。もしまた長浜を旅行する際には利用したいホテルです。
Stayed 3 nights in May 2026
Verified review

8/10 Good

TAKASHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
総合的には良いですね。 施設自体は古いので、周辺の新しいホテルを見ると少し残念な気持ちにはなります。 また、駐車場有料はマイナスポイントです。(これまで利用させていただいたメルキュールは全て駐車場無料だったので)
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ka Yan Carlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
空間大 有接駁巴士
Stayed 1 night in May 2026