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UMA Hotel and Residences

3.5 star property
Hotel in Naga with a 24-hour business center and spa services

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Photo gallery for UMA Hotel and Residences

Restaurant
Lobby sitting area
Gym
Coffee shop
Poolside bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

View in a map
Magsaysay Ave, Naga, Camarines Sur, 4400
  • Basilica of Our Lady of Penafrancia
    ‪11 min walk‬
  • Naga Metropolitan Cathedral
    ‪13 min walk‬
  • SM City Naga
    ‪20 min walk‬
  • Naga (WNP)
    ‪16 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, in-room safe, individually furnished, desk

Deluxe Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, individually furnished, desk

Junior Suite

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, in-room safe, individually furnished, desk

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Double Room

1 bedroom, in-room safe, individually furnished, desk

Deluxe Double Room

  • Sleeps 2

View all photos for Junior Suite

1 bedroom, in-room safe, individually furnished, desk

Junior Suite

  • Sleeps 2

View all photos for Deluxe King Room With Sofa Bed

1 bedroom, in-room safe, individually furnished, desk

Deluxe King Room With Sofa Bed

  • Sleeps 2

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, individually furnished, desk

Deluxe Twin Room

  • Sleeps 2

About the neighborhood

Naga

UMA Hotel and Residences places you within a 10-minute stroll of Basilica of Our Lady of Penafrancia and Basilica of the Nuestra Senora de Penafrancia. This 191-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Basilica of Our Lady of Penafrancia - 11 min walk - 0.6 miles
  • Basilica of the Nuestra Senora de Penafrancia - 11 min walk - 0.6 miles
  • Naga Metropolitan Cathedral - 13 min walk - 0.7 miles
  • Bicol Medical Center - 18 min walk - 1.0 mile
  • SM City Naga - 20 min walk - 1.1 miles

Getting around

  • Burabod Flag Station Station - 37 min drive
  • Naga (WNP) - 26 min drive

Restaurants

  • ‪Jollibee - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪DCA Signatures - ‬3 min walk
  • ‪Soledad - ‬3 min walk
  • ‪Avenue Square - ‬2 min walk

About this property

UMA Hotel and Residences

Hotel in Naga with a 24-hour business center and spa services
Guests of UMA Hotel and Residences enjoy access to free WiFi in public areas, meeting rooms, and a conference center. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with concierge services and dry cleaning/laundry. Additional amenities include a 24-hour business center and a banquet hall.
42-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, safes, and desks are also available.
Guests can pamper themselves by indulging in the onsite spa services.

Languages

English, Filipino

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8.6 out of 10, Excellent, 212 reviews
$57 nightly
The price is $64
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Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 688 for adults and PHP 344 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Booya
  • Descanso
  • Panata

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Children's pool
  • Fitness facility
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: PHP 3000 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PHP 688 for adults and PHP 344 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Free in-room WiFi has a 4-device limit.

Property is also known as

UMA Residences
UMA Hotel and Residences Naga
UMA Hotel and Residences Hotel
UMA Hotel and Residences Hotel Naga

Frequently asked questions

What can I see around UMA Hotel and Residences?

This hotel in Naga is within a 10-minute walk of Basilica of Our Lady of Penafrancia and Basilica of the Nuestra Senora de Penafrancia. You'll also find Naga Metropolitan Cathedral and SM City Naga within a short drive.

Is parking available on site at UMA Hotel and Residences?

Yes, secured self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Does UMA Hotel and Residences feature a casino at the property?

No, UMA Hotel and Residences doesn't have a casino.

Will I find an indoor pool at UMA Hotel and Residences?

No, there is no indoor pool at this hotel.

What do couples enjoy most about UMA Hotel and Residences?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Are there hot tubs at UMA Hotel and Residences?

No, there isn't a spa tub at this hotel.

Does UMA Hotel and Residences have a restaurant with a breakfast menu?

Yes, UMA Hotel and Residences serves buffet breakfast for a surcharge each morning at Descanso.

Will UMA Hotel and Residences allow pets to stay free of charge?

No, pets aren't allowed at UMA Hotel and Residences.

Are there connecting rooms at UMA Hotel and Residences?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from UMA Hotel and Residences?

The closest major airport to UMA Hotel and Residences is Naga (WNP), which is 7.3 mi away (26 minutes by car).

Are there rooms with balconies that I can book at UMA Hotel and Residences?

No, at UMA Hotel and Residences, there aren't any guestrooms that list a balcony.

UMA Hotel and Residences Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 43 out of 66 reviews
Rating 8 - Good. 15 out of 66 reviews
Rating 6 - Okay. 5 out of 66 reviews
Rating 4 - Poor. 2 out of 66 reviews
Rating 2 - Terrible. 1 out of 66 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ma. Shiela, GARDENA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Rose Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are comparable to US hotels clean friendly staff. They accommodated us when the AC on our side of the floor broke. The insulation is not that great you can hear the cars and whatever is going on in the streets below from our 6th floor room .
Stayed 15 nights in Apr 2025

8/10 Good

Lorena

Stayed 1 night in May 2025

10/10 Excellent

Tomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep up the good customer service
Stayed 2 nights in Apr 2025

10/10 Excellent

Lorena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facilities, staff are polite breakfast buffets are delicious, will definitely come back.
Stayed 1 night in Apr 2025

8/10 Good

Rosalinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located in the central district where everything is walkable. Staff are always friendly and courteous. Bed was comfortable, amenities are available when needed. Overall experience was great, will definitely stay again when in town. Highly recommended.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
what a surprise! we had an awesome experience, a world class hotel in the region, i highly recommend it! a must see for tourists! the rooms are so clean (love the bed, the comforters and the bathroom!
Stayed 2 nights in Apr 2025

10/10 Excellent

Josefina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good customer service
Stayed 1 night in Apr 2025

10/10 Excellent

Tom

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay with friendly service and the accessibility of the hotel to major conveniences. One negative remarks is that I cannot avail of the swimming pool on hot summer weather due to inoperable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bryan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel 4 or 5 times and it is great. Service is amazing - check in is a breeze (they actually had everything ready for my arrival). They usually have something special in the room to welcome you - this time was two beautiful breads different flavors that were delicious. We did choose this hotel based on the covered parking - I have a pick up truck and had items in the back however I arrived at a busy time (Friday night at dinner time) so there was no covered parking available. It ended up being fine as it didn't rain. The customer service is outstanding so I probably could have mentioned the parking issue and I am sure they could have contacted me when a space became available.
Stayed 1 night in Mar 2025

10/10 Excellent

OSCAR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD VALUE FOR MONEY
Stayed 3 nights in Feb 2025

8/10 Good

amor aida

Stayed 2 nights in Feb 2025

6/10 Okay

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities
The place is great and has great staff. Problem is the internet never works. I've stayed here 3x and there is always a problem with the internet. Hard to do any work or even watch Netflix.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and very clean
Stayed 10 nights in Jan 2025

10/10 Excellent

jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and courteous. Very Clean and convenient to restaurant and grocery stores.
Stayed 1 night in Feb 2025

8/10 Good

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall a very nice and clean hotel. If we return to Naga we will stay again. The only problems we saw or smelled is odor in the elevator and also odors in the restroom indicates possible plumbing problems
Stayed 11 nights in Jan 2025

10/10 Excellent

Agnes

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Concierge/front desk are efficient, friendly and nice. Parking staff are a great help in finding a good spot. I highly recommend UMA instead of the hotel across the street.
Stayed 1 night in Jan 2025

8/10 Good

Ma Corazon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient & close to everything.
Stayed 11 nights in Jan 2025

10/10 Excellent

Myla, Burnaby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Virginia

Stayed 2 nights in Dec 2024

6/10 Okay

Virginia

Traveled with family
Liked: Cleanliness

1st UMA stay

Aside from the delay during check-in, it was good. But buffet was a bad experience - very few selection and low quantity. Also, the smell in the lobby and hallways (including elevators) was very bad - must be the kind of air freshener they use. They need to change it as the smell was really bad - like a dirty washroom.
Stayed 1 night in Dec 2024

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unbeatable central location

Room size is perfectly adequate. Bed is comfortable. Laundry was crisp and clean. Staff were polite. Room amenities are ideal for an extended stay. Central location is unbeatable. Everything you might need is within walking distance. Breakfast served was of decent quality, although I was l underwhelmed with the selection. Absence of an egg station and/or bacon. Nice pool area for families, but not enough for laps/workout. Gym was adequately equipped.
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen Junell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Dec 2024

10/10 Excellent

Joselito

Stayed 1 night in Jul 2024

4/10 Poor

Moshe

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
You need to call the lobby for hot water EVERY time you want to shower. The AC turn itself off when you are sleeping, I needed to wave my hands at the AC in the middle of the night. The breakfast buffet is ok but definitely overcharged. Internet was down for 3 days out of 4
Stayed 5 nights in Jul 2024