The check-in/check-out process was the quickest I've ever had, and it was so nice not having to keep up with a room key! The room is immaculate. Very clean, open, even better than the pictures depict. The view from the balcony is amazing. We had no issues with anything in the room. When we did have a personal concern arise, the owners were very quick to listen and respond. They could have been selfish and ignored our requests, however they were very understanding and compassionate when it mattered most. I have never met the owners in person, but good character and integrity were heard in the voices over the phone and the words through text. We will be staying in this room again and sharing it with everyone who is interested. 10/10 recommend this room, and any other property these people own!