2/10 Terrible
Angelina
Traveled with family
Jan 18, 2026
Disliked: Cleanliness, amenities, property conditions & facilities
Where do I begin….??? Upon entering the lobby we were met with “Out of Order” signs for pretty much everything. From the continental breakfast, to the lobby restrooms, parking and other common areas. We were informed that there are renovations which caused the shutdown of these basic amenities. The hotel’s website didn’t indicate that they were going through any renovations.
When I asked about the breakfast options I was met with a “No, we don’t have it available “ No apologies for the inconvenience, lack of transparency on their website. The front desk staff was not pleasant or inviting at all, borderline rude.
After entering my hotel room I was met with an unmade bed, tv on, and personal items in the room, basically it was occupied by another guest.
When I returned to the front desk and informed them of this, I was greeted with questions. Umm… excuse me but can I get a room that’s unoccupied and clean??
They assigned us a new room, but again the amenities were not there. The in-room spa bathtub didn’t have running water, there was hair and fur all over the sofa. Only one lightbulb working in all the of the light fixtures.
Angelina
Stayed 1 night in Jan 2026
