2/10 Terrible
Shalaka
Traveled with family
Nov 4, 2023
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A total scam
Shalaka
Stayed 1 night in Oct 2023
Kempinski Hotel And Resort
3.0 star property
Choose dates to view prices
Photo gallery for Kempinski Hotel And Resort
Reviews
6.46.4 out of 10
Popular amenities
- Pool
- Breakfast included
- Spa
- Free WiFi
- Air conditioning
- Gym
Explore the area
50, Andheri Sport Complex, Mumbai, Maharashtra, 400053
- Andheri Sports ComplexPlace, Andheri Sports Complex1 min walk
- Star BazaarPlace, Star Bazaar12 min walk
- Laxmi Industrial EstatePlace, Laxmi Industrial Estate20 min walk
- Mumbai (BOM-Chhatrapati Shivaji Intl.)Airport, Mumbai (BOM-Chhatrapati Shivaji Intl.)26 min drive
Room options
View all photos for Business Studio Suite, Pool View
Business Studio Suite, Pool View
- 350 sq ft
- Sleeps 2
- 2 Double Beds
- Free WiFi
View all photos for Premium Double Room, 1 King Bed
Premium Double Room, 1 King Bed
- 330 sq ft
- Sleeps 3
- 1 King Bed
- Free WiFi
View all photos for Deluxe Room, 1 King Bed, Pool View
Deluxe Room, 1 King Bed, Pool View
- Sleeps 3
- 1 King Bed
- Free WiFi
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About the neighborhood
Mumbai
Located in Andheri West, Kempinski Hotel And Resort is adjacent to Andheri Sports Complex and a short stroll from Star Bazaar. This 3-star hotel has 50 rooms and welcomes guests with free breakfast, a full-service spa, and free in-room WiFi. Located centrally in Mumbai, it's connected to the convention center and also close to Juhu Beach and Gilbert Hill.
What's nearby
- Andheri Sports Complex - 1 min walk - 0.0 miles
- Star Bazaar - 12 min walk - 0.7 miles
- Gilbert Hill - 17 min walk - 0.9 miles
- Laxmi Industrial Estate - 20 min walk - 1.1 miles
- Versova Beach - 10 min drive - 1.9 miles
Getting around
- Lower Oshiwara Station - 3 min drive
- Azad Nagar Station - 3 min walk
- Chhatrapati Shivaji International Airport (BOM) - 24 min drive
Restaurants
- Vrindavan Veg Restaurant - 7 min walk
- Guru's The Ultimate Veg - 7 min walk
- Shree Ganeshji Iyengers - 7 min walk
- Garden Court - 3 min walk
- PizzaExpress - 14 min walk
About this property
Kempinski Hotel And Resort
Guests staying at Kempinski Hotel And Resort enjoy access to a full-service spa, a gym, and free WiFi in public areas. Self parking is available for INR 200 per day. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and concierge services. Other amenities at this spa hotel include conference space, a seasonal outdoor pool, and laundry facilities.
Guests can expect free WiFi and 40-inch LED TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Balconies, coffee makers, and ceiling fans are also available. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Uncovered self parking on site (INR 200 per day)
- Wheelchair-accessible parking available
Food and drink
- Free cooked-to-order breakfast available daily 8:30 AM to 10:30 AM
Things to do
- Art gallery
- Designer stores
- Full-service spa
- Gym
- Playground
- Seasonal outdoor pool
- Shopping mall
Family friendly
- Laundry facilities
- Playground
- Seasonal outdoor pool
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Housekeeping (daily)
- Tour and ticket assistance
Business services
- 300 square feet of conference space
Full-service spa
- 2 treatment rooms
- Ayurvedic treatments
- In-room massages
- Sauna
- Spa open daily
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 1 accessible parking space
- No elevator
- Tile flooring in room
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible parking
More
- Banquet hall
- Designated smoking areas
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Rainfall showerhead
- Shampoo
- Shower
- Slippers
- Soap
- Towels provided
Entertainment
- 40-inch LED TV with premium satellite channels
Food and drink
- Coffee/tea maker
- Electric kettle
- Free bottled water
More
- Air conditioning
- Ceiling fan
- Desk
- Desk chair
- Electrical adapters
- Individual decor
- Individual furnishings
- Iron/ironing board on request
- Laptop workspace
- Office
- Phone
- Soundproofed rooms
- Window screens
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from February 5 2026 to February 4 2028 (dates subject to change).
Access methods
Staffed front desk
Pets
- This property doesn't allow pets or service animals
Children and extra beds
- Children stay free when using existing bedding (children may not be eligible for free breakfast)
- Rollaway/extra beds are available for INR 1000.0 per day
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
- Uncovered self parking fee: INR 200 per day
- Rollaway bed fee: INR 1000.0 per day
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Check-in: 2:00 PM
- Check-out: 11:00 AM
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- This property accepts credit cards, debit cards, and cash.
Additional information about polices, regulations, and more:
- The seasonal pool is open from September to February.
- Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
- There are no elevators.
Property is also known as
turtle hotel resort
Kempinski And Resort Mumbai
Kempinski Hotel And Resort Hotel
Kempinski Hotel And Resort Mumbai
Kempinski Hotel And Resort Hotel Mumbai
Frequently asked questions
What's there to see around Kempinski Hotel And Resort?
This hotel is situated in Andheri West, just steps from Andheri Sports Complex. You'll also find Star Bazaar and Gilbert Hill less than a mile away.
Is there parking available at Turtle Hotel and Resort?
Yes, uncovered parking is offered for INR 200 per day. Wheelchair-accessible parking is also available for guests.
Is there a spa at Kempinski Hotel And Resort?
There is a full-service spa available for guests to enjoy and services include Ayurvedic treatments.
Does Kempinski Hotel And Resort have a casino?
No, Kempinski Hotel And Resort doesn't have a casino.
Will I find an indoor pool at Kempinski Hotel And Resort?
No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from September until February.
What amenities will couples enjoy at Turtle Hotel and Resort?
Amenities that appeal to couples at this hotel include in-room massages, a rainfall showerhead, and bathrobes.
Are there hot tubs at Turtle Hotel and Resort?
No, but this hotel does have a steam room.
Does Kempinski Hotel And Resort feature a restaurant that includes a breakfast menu?
Kempinski Hotel And Resort offers free cooked-to-order breakfasts each morning though there is no restaurant.
Will Kempinski Hotel And Resort allow pets to stay for free?
No, pets and service animals aren't allowed at Kempinski Hotel And Resort.
Are there connecting rooms at Turtle Hotel and Resort?
No, this hotel doesn't feature connecting guestrooms.
How close is the airport from Kempinski Hotel And Resort?
The closest major airport to Kempinski Hotel And Resort is Chhatrapati Shivaji International Airport (BOM), which is 4.6 mi away (24 minutes by car). Another top airport is Navi Mumbai Intl. Airport (NMI), which is located 25.4 mi away (85-minute drive).
Are there rooms with balconies at Turtle Hotel and Resort?
Yes, every guestroom at Turtle Hotel and Resort comes with a balcony and some offer pool views.
Kempinski Hotel And Resort Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 5 reviews
10 - Excellent
1
Rating 8 - Good. 2 out of 5 reviews
8 - Good
2
Rating 6 - Okay. 0 out of 5 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 5 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 5 reviews
2 - Terrible
1
6.4/10
Cleanliness
6.4/10
Staff & service
8.0/10
Amenities
5.6/10
Property conditions & facilities
Reviews
4/10 Poor
Amit Singh
Business traveler
May 17, 2023
Disliked: Cleanliness, property conditions & facilities, room comfort
mentionwitu swimming pool but in actual no swimming pool service available and water logging problem in washroom.
Amit Singh
Stayed 2 nights in Apr 2023
10/10 Excellent
desh
Business traveler, Traveled with partner
Apr 17, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, and very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel to anyone visiting this hotel
desh
Stayed 1 night in Apr 2023
8/10 Good
Norbert
Feb 12, 2024
Liked: Cleanliness, staff & service
Alles gut, außer Laut!
Leider sehr laut, ansonsten ok! Personal sehr freundlich. Gute Lage, nahe bei Metro.
Norbert
Stayed 3 nights in Feb 2024
8/10 Good
Norbert
Feb 12, 2024
Liked: Cleanliness, staff & service
Laut, aber sauber und freundlich
Das Botel befindet sich in einen Sportkomplex. Entsprechend laut war es bis spät in die Nacht.
Norbert
Stayed 1 night in Feb 2024