Verified
2/10 Terrible
loubabou
May 28, 2012
Disliked: Cleanliness, room comfort
New Grand Hotel
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Photo gallery for New Grand Hotel
Reviews
2.02.0 out of 10
Popular amenities
- Free WiFi
- Breakfast available
Explore the area
Place De La Gare 20, Mouscron, 7700
- Grand Place De MouscronPlace, Grand Place De Mouscron18 min walk
- Chateau des Comtes de MouscronPlace, Chateau des Comtes de Mouscron18 min walk
- Le Canonnier StadiumPlace, Le Canonnier Stadium2 min drive
- Lille (LIL-Lesquin)Airport, Lille (LIL-Lesquin)31 min drive
Room options
View all photos for Room
Room
- Sleeps 2
- 1 Double Bed
- Free WiFi
About the neighborhood
Mouscron
New Grand Hotel places you within a leisurely stroll of Musee de Folklore Mouscron and Chateau des Comtes de Mouscron. This 28-room hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and express check-in.
What's nearby
- Musee de Folklore Mouscron - 13 min walk - 0.7 miles
- Grand Place De Mouscron - 18 min walk - 1.0 mile
- Chateau des Comtes de Mouscron - 18 min walk - 1.0 mile
- Le Canonnier Stadium - 2 min drive - 1.0 mile
- Lille Grand Palais - 32 min drive - 17.6 miles
Getting around
- Mouscron Station - 2 min walk
- C.H. Dron Station - 7 min drive
- Lille (LIL-Lesquin) - 35 min drive
Restaurants
- McDonald's - 13 min walk
- Grand-Central Resto - 2 min walk
- La Cloche - 13 min walk
- Le Toast'Heure - 1 min walk
- Fraise Et Myrtille - 4 min walk
About this property
New Grand Hotel
Guests staying at New Grand Hotel enjoy free WiFi in public areas and express check-in. The front desk has multilingual staff that can help with tours or tickets, and offer advice about sights and eateries nearby.
TVs come with digital channels, and free WiFi keeps guests connected. Other amenities include minibars, free newspapers, and portable fans.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
- Street parking available
Food and drink
- Breakfast available for a fee
Conveniences
- Limited-hour front desk
Guest services
- Concierge services
- Multilingual staff
- Tour and ticket assistance
Accessibility
- Elevator
More
- 2 floors
- Smoking not allowed
Room amenities
Bathroom
- Hair dryer
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
Entertainment
- TV with digital channels
Food and drink
- Minibar
More
- Desk
- Free daily newspapers
- Heating
- Iron/ironing board on request
- Portable fan
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 AM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 11:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
- This property doesn't allow pets
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
- A tax is imposed by the city: EUR 1.72 per person, per night. This tax does not apply to children under 18 years of age.
These are all of the charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Check-in: 3:00 PM
- Check-out: 11 AM
- Minimum check-in age: 18
The front desk is available during limited hours, and checking in is easy with express services.
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- No parking is available onsite.
- Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
- This property accepts credit cards and cash.
- Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
Property is also known as
Minotel New Grand
Minotel New Grand Hotel
Minotel New Grand Hotel Mouscron
Minotel New Grand Mouscron
New Grand Hotel Hotel
New Grand Hotel Mouscron
New Grand Hotel Hotel Mouscron
Frequently asked questions
Is a free cancellation option available at New Grand Hotel?
New Grand Hotel offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.
What's there to see around New Grand Hotel?
This hotel is located in Mouscron, a short 18-minute walk from Grand Place De Mouscron and also 14 minutes on foot from Chateau des Comtes de Mouscron. You'll also find Le Canonnier Stadium and Musee de Folklore Mouscron less than a mile away.
Will I be able to park at New Grand Hotel?
No, this hotel doesn't offer parking.
Does New Grand Hotel have a casino at the property?
No, New Grand Hotel doesn't have a casino.
Will I find an indoor pool at New Grand Hotel?
No, there is no indoor pool at this hotel.
Is New Grand Hotel good for couples?
Amenities at this hotel that appeal to couples include a minibar and concierge services.
Are there hot tubs at New Grand Hotel?
No, this hotel doesn't have a spa tub.
Does New Grand Hotel have a restaurant with a breakfast menu?
New Grand Hotel offers breakfast for a surcharge though there is no restaurant.
Will New Grand Hotel allow pets to stay for free?
No, pets aren't allowed at New Grand Hotel.
Are there connecting rooms at New Grand Hotel?
No, there aren't connecting guestrooms at this hotel.
How close is the airport from New Grand Hotel?
The closest major airport to New Grand Hotel is Lille (LIL-Lesquin), which is 20.8 mi away (35 minutes by car).
Can I book a room with a balcony at New Grand Hotel?
No, you won't find guestrooms with balconies at New Grand Hotel.
New Grand Hotel Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 3 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 3 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 3 out of 3 reviews
2 - Terrible
3
3.4/10
Cleanliness
3.4/10
Staff & service
3.0/10
Property conditions & facilities
Reviews
Verified
2/10 Terrible
Verified traveler
Sep 8, 2011
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel de passage
hotel trés moyen personnel trés desagreable surtout la responsable
Verified traveler
Verified
2/10 Terrible
Edna
Jul 7, 2011
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in Mouscron, Belgium
This hotel is totally misrepresented on the Internet...and the stairwell, hallways as well as rooms smelled of urine. There is no Wi-Fi. Staff were not helpful. We had booked for 2 nights but could not stay the second because of the smell...they would not give us the money back. They asked for cash for the one night and we should reverse the Credit Card...but then did not give us a receipt. The credit card company needs the cash receipt. Now, they have the money for three rooms for three nights...and we stayed only one. I am sure the head office of this chain has not been to this hotel!