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Highlander Hotel & Apartments

3.5 star property
Hotel with a full-service spa, near Mount Hagen Market

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Photo gallery for Highlander Hotel & Apartments

Set amidst lush greenery, this rustic market stall offers a glimpse into local culture.
Formal dining area with a long, rectangular table and comfortable chairs.
Enjoy cooking in this well-equipped kitchen with a double sink, microwave, and small oven.
Escape to a serene outdoor oasis with a thatched-roof structure surrounded by lush greenery and a well-maintained lawn.
Relax by the pool surrounded by lush greenery and a scenic view.

Popular amenities

  • Spa
  • Pool
  • Bar
  • All inclusive
  • Breakfast available
  • Free airport shuttle

Explore the area

Map
Hagen Drive, Wahgi Parade, Mount Hagen
  • Mount Hagen Market
    ‪17 min walk‬
  • Mount Hagen General Hospital
    ‪19 min walk‬
  • Mount Hagen Market
    ‪24 min drive‬
  • Mount Hagen (HGU)
    ‪16 min drive‬

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Room options

View all photos for Executive Room

Executive Room | 1 bedroom, in-room safe, desk, blackout drapes

Executive Room

  • 807 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Room

Premier Room | 1 bedroom, in-room safe, desk, blackout drapes

Premier Room

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Basic Room, 2 Bedrooms

Basic Room, 2 Bedrooms | 1 bedroom, in-room safe, desk, blackout drapes

Basic Room, 2 Bedrooms

  • Mountain view
  • Sleeps 6
  • 2 Double Beds

About the neighborhood

Mount Hagen

Highlander Hotel & Apartments places you within a mile (2 km) of popular attractions like Mount Hagen Market and Mount Hagen General Hospital. This 80-room, 3.5-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi.

What's nearby

  • Mount Hagen Market - 17 min walk - 0.9 miles
  • Mount Hagen General Hospital - 19 min walk - 1.0 mile
  • Mount Hagen Market - 24 min drive - 10.9 miles
  • Kuk Swamp - 34 min drive - 13.9 miles

Getting around

  • Mount Hagen (HGU) - 22 min drive

Restaurants

  • ‪Kofi Kave - ‬14 min drive
  • ‪Hotel Poroman - ‬10 min walk
  • ‪Hotel Poroman, Mt. Hagen, Papua New Guinea - ‬10 min walk
  • ‪Hagen Club - ‬12 min drive

About this property

Highlander Hotel & Apartments

Hotel with a full-service spa, near Mount Hagen Market
Guests of Highlander Hotel & Apartments enjoy a full-service spa, an outdoor pool, and a gym. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this spa hotel include a steam room, free WiFi in public areas, and meeting rooms.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers, free toiletries, and slippers. Refrigerators, coffee makers, and safes are other standard amenities.
Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

Children under 4 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Kings and Queens Beauty Salon has 1 treatment room. The spa is open daily.

Languages

English

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8.0 out of 10, Very Good, 1 review
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free self parking on site

Food and drink

  • Full breakfast available for a fee: PGK 65 for adults and PGK 65 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Palmuri Restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Ceiling hoist
  • Doorbell and phone notification
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Raised toilet seat
  • Sign language-capable staff
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must transfer to the property via Shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for PGK 130.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately PGK 65 for adults and PGK 65 for children
  • Rollaway bed fee: PGK 130.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 2:00 PM—-anytime
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.

Property is also known as

HIGHLANDER HOTEL APARTMENT Mount Hagen
HIGHLANDER HOTEL APARTMENT
HIGHLANDER APARTMENT Mount Hagen
Highlander Hotel Apartments Mount Hagen
Highlander Hotel Apartments
Highlander Mount Hagen
Highlander & Apartments
Highlander Hotel & Apartments Hotel
Highlander Hotel & Apartments Mount Hagen
Highlander Hotel & Apartments Hotel Mount Hagen

Frequently asked questions

Is free cancellation available at Highlander Hotel & Apartments?

Highlander Hotel & Apartments provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What's there to see within easy reach of Highlander Hotel & Apartments?

This hotel is located in Mount Hagen within a short 17-minute walk of Mount Hagen Market.

Will I be able to park at Highlander Hotel & Apartments?

Yes, self parking is offered for free at the hotel.

Is a spa located at Highlander Hotel & Apartments?

Kings and Queens Beauty Salon is the name of the hotel's full-service spa available for guests to enjoy.

Does Highlander Hotel & Apartments have a casino?

No, Highlander Hotel & Apartments doesn't have a casino.

Will I find an indoor pool at Highlander Hotel & Apartments?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

Is Highlander Hotel & Apartments a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and 2 bars.

Does Highlander Hotel & Apartments have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Highlander Hotel & Apartments have a restaurant that serves breakfast?

Yes, Highlander Hotel & Apartments serves a full breakfast for a surcharge at Palmuri Restaurant.

Will Highlander Hotel & Apartments allow pets to stay for free?

No, pets and service animals aren't allowed at Highlander Hotel & Apartments.

Does Highlander Hotel & Apartments have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Highlander Hotel & Apartments?

The closest major airport to Highlander Hotel & Apartments is Mount Hagen (HGU), which is 10.7 mi away (22 minutes by car).

Are there rooms with balconies at Highlander Hotel & Apartments?

No, there aren't any guestrooms with balconies at Highlander Hotel & Apartments.

Highlander Hotel & Apartments Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 25 reviews
Rating 8 - Good. 9 out of 25 reviews
Rating 6 - Okay. 4 out of 25 reviews
Rating 4 - Poor. 4 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

7.2/10

Cleanliness

7.0/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

AARON

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Sadly we wanted to stay in the Unit so we could use the cooking facility however there was no utensils in the kitchen. No spare bedding and needs a complete renovation in the whole 2 Bedroom unit we stayed in otherwise happy with dining experiences.
Stayed 3 nights in Mar 2025

6/10 Okay

Stefania

Stayed 1 night in Mar 2025

4/10 Poor

John

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Its a beautiful hotel. The security and cleaners were very friendly. But the staff were very poor. Customer left waiting for long periods waiting to be served. That's what I experienced. There's opportunity for improvement.
Stayed 1 night in Feb 2025

10/10 Excellent

Ridvan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Stayed 2 nights in Feb 2025

10/10 Excellent

Jayson

Stayed 1 night in Jan 2025

10/10 Excellent

Iliana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Highlander is a very secured hotel we felt very safe. The food they offered was very tasty. Everyone at the hotel was very helpful in taking care of our needs whether it be towels or extra dishes. Overall would recommend to anyone traveling to the area for the first time. As we did.
Stayed 4 nights in Jul 2023

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good price via expedia.
Stayed 2 nights in Jun 2023

8/10 Good

Michael

Stayed 1 night in Jul 2023

8/10 Good

Michael

Stayed 2 nights in Jun 2023

10/10 Excellent

Priestly

Liked: Cleanliness, staff & service, amenities
It quiet and safe.
Stayed 1 night in Apr 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
The stay was ok. I requested the front desk to open the safe deposit in my room for my use but they never did. I was obliged to keep my bank cards, passport, etc. on me when going out☹
Stayed 4 nights in Jul 2021

10/10 Excellent

onella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Central location , safe and secure. Friendly staff. And good food. Easy to get around to the shops.
Stayed 3 nights in Dec 2020

8/10 Good

Verified traveler

Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in recently refurbished room. Very comfortable. Staff very friendly and eager to please. Water and electricity supply interruptions during our stay but we can’t blame the hotel for that. Would definitely stay there again on our next visit.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Friendly staff. Will stay there again on our next visit
Stayed 1 night in Jan 2019

8/10 Good

Sam, Port Moresby

Liked: Staff & service, property conditions & facilities, room comfort

Best accommodation in Mt Hagen

Pleasant hotel, nice staff, expensive dinning for its quality
Stayed 3 nights in Sep 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hagen

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort

6/10 Okay

Ian , Brisbane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Good hotel - extensive construction in progress

The Highlander is a secure hotel in Hagen with pool, restaurant, bar and outdoor patio. It is currently under significant reconstruction (not advertised) with large areas closed off and construction noise during the day. The restaurant is open as is the bar. The staff at the hotel were excellent however sadly for me the hotel failed to arrange pick-up from the airport when I arrived (we waited around 45 minutes after calling them up from the airport) although I have to say they were excellent in arranging an early non-routine departure when I left. When I arrived at the hotel they then didn't have the room I had pre-booked and proceeded to offer me an alternate room with a mattress on the floor for my fellow travellers to sleep on. So I then had to argue the case and eventually was given a room upgrade following my protest. All I can say is - hard work! Fellow travellers do consider alternative accommodation in Hagen while the construction is underway as it is clearly affecting the hotel's service.
Stayed 1 night in Mar 2018

6/10 Okay

Mex, Brisbane

Disliked: Staff & service

Not much choice!

Very average service, checkout staff in particular.

8/10 Good

Alessandro

Liked: Cleanliness, property conditions & facilities, room comfort
Le stanze sono spaziose, pulite e confortevoli. Ha un ristorante interno, con qualità del cibo discreta, il che torna molto comodo. Gli spazi esterni, a parte una veranda attaccata al ristorante, non sono un gran che. La piscina di adesso è quadrata, non come quella mostrata nelle foto. In genere, gli spazi esterni e comuni sono meno gradevoli di quello che fanno vedere le foto sul sito, mentre sulle camere non c’è niente da lamentarsi. Il prezzo mi è sembrato un po’ caro per quello che l’hotel offre, ma è anche vero che non ci sono molte alternative paragonabili, ed è piuttosto vicino al. Entro dell@ città.
Stayed 1 night in Dec 2018

4/10 Poor

Juergen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mt. Hagen ist nur zum Festival sehenswert!

Das Hotel ist von einer hohen Mauer umgeben, auf der noch 10 elektrisch geladene Drähte übereinander gespannt sind. Also wie in einem Gefängnis. Ist aber in Mt. Hagen wohl erforderlich, da die Kriminalität sehr hoch ist. Man fühlt sich im Hotel aber sicher.

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