Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive

Adults-only beachfront property with 2 outdoor pools

VIP Access

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Where to?

Dates

June 2025

July 2025

9 restaurants, breakfast, lunch, dinner served; international cuisine

Preferred Club Presidential Suite | Beach/ocean view

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
All inclusive

Explore the area

Lot 59A Freeport, Montego Bay, Saint James

Freeport Peninsula
‪1 min walk‬
Montego Bay Cruise Ship Terminal
‪20 min walk‬
Sunset Beach Resort Au Natural Beach
‪3 min drive‬
Montego Bay (MBJ-Sir Donald Sangster Intl.)
‪12 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

1 bedroom, free minibar, in-room safe, individually decorated

Junior Suite Ocean View Double

Wonderful

560 sq ft
Ocean view
Sleeps 3
2 Double Beds

Preferred Club Junior Suite Ocean View Swim-Out King

581 sq ft
Ocean view
Sleeps 2
1 King Bed

Preferred Club Junior Suite Ocean View Swim-Out Double

581 sq ft
Ocean view
Sleeps 3
2 Double Beds

Junior Suite Ocean View King

Very good

560 sq ft
Ocean view
Sleeps 2
1 King Bed

Preferred Club Master Suite Ocean Front

1163 sq ft
Beach view
Sleeps 2
1 King Bed

Junior Suite Ocean Front Double

Very good

560 sq ft
Beach view
Sleeps 3
2 Double Beds

Preferred Club Junior Suite Ocean View King

Exceptional

581 sq ft
Ocean view
Sleeps 2
1 King Bed

Junior Suite Ocean Front King

Good

560 sq ft
Beach view
Sleeps 2
1 King Bed

Junior Suite Garden View Double

Wonderful

560 sq ft
Sleeps 3
2 Double Beds

Junior Suite Garden View King

Good

560 sq ft
Sleeps 2
1 King Bed

Preferred Club Presidential Suite

1916 sq ft
Beach view
Sleeps 2
1 King Bed

Preferred Club Master Suite Ocean Front Swim-Out

1163 sq ft
Ocean view
Sleeps 2
1 King Bed

Preferred Club Junior Suite Ocean View Double

Very good

581 sq ft
Ocean view
Sleeps 3
2 Double Beds

Bathroom | Separate tub and shower, jetted tub, designer toiletries, hair dryer

Suite Junior with Ocean View

Ocean view
Sleeps 3
1 Twin Bed and 1 Double Bed

Suite Junior with Garden View

Sleeps 2
1 Double Bed

Suite Junior with Ocean View

Ocean view
Sleeps 2
1 Double Bed

Suite Junior with Garden View

Sleeps 3
1 Twin Bed and 1 Double Bed

Double Suite Junior with Ocean View

Ocean view
Sleeps 3
1 Double Bed and 1 Twin Bed

Double Suite Junior with Ocean View

Ocean view
Sleeps 3
1 Twin Bed and 1 Queen Bed

Double Suite Junior with Ocean View

Ocean view
Sleeps 2
1 Queen Bed

Suite Junior with Ocean View

Ocean view
Sleeps 2
1 Double Bed

Double Suite Junior with Ocean View

Ocean view
Sleeps 2
1 Queen Bed

Suite Junior with Ocean View

Ocean view
Sleeps 3
1 Double Bed and 1 Twin Bed

About the neighborhood

Montego Bay

Sunset Beach Resort Au Natural Beach is a short stroll from Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive, and other popular attractions like Montego Bay Cruise Ship Terminal are within a mile (2 km). This 350-room, 5-star property has 2 outdoor pools along with a private beach and a full-service spa.

What's nearby

Freeport Peninsula - 1 min walk - 0.0 miles
Montego Bay Cruise Ship Terminal - 20 min walk - 1.1 miles
Sunset Beach Resort Au Natural Beach - 3 min drive - 0.8 miles
Montego Bay Marine Park - 8 min drive - 3.2 miles
Doctor's Cave Beach - 9 min drive - 4.2 miles

Getting around

Sir Donald Sangster Intl. Airport (MBJ) - 23 min drive

Restaurants

‪World Cafe - ‬1 min walk
‪Jerky's Bar and Grill - ‬4 min drive
‪Coco Cafe - ‬1 min walk
‪Montego Bay Yacht Club - ‬12 min walk
‪KFC - ‬5 min drive

About this property

Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive

Adults-only beachfront property with 2 outdoor pools

Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive features a private beach, a full-service spa, and 2 outdoor pools. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this adults-only property include a casino, a nightclub, and a gym.

LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer jetted tubs, hair dryers, and designer toiletries. Free minibar items, balconies, and MP3 docks are also standard.

A private beach, an outdoor tennis court, and complimentary bicycles are featured at the property. 2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Secrets Spa by Pevonia has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Dutch, English, German, Spanish

Similar properties

On private beach
Pool
Hot Tub
Breakfast included

$544 nightly

Jul 6 - Jul 7

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Wheelchair-accessible parking available

Food and drink

2 poolside bars
9 restaurants
A bar/lounge
A coffee shop/cafe
A swim-up bar
Snack bar/deli

Restaurants on site

Blue Mountain
El Patio
Himitsu
Seaside Grill
World Cafe

Things to do

2 outdoor pools
33 slot machines
Arcade/game room
Bicycle storage
Billiards/pool table
Boat tours
Casino (1,410 square feet of space)
Fitness classes
Free bicycle rentals
Full-service spa
Gaming table
Gym
Hot tub
Kayaking
Nightclub
Outdoor tennis court
Parasailing
Personal motorized watercraft
Pilates classes
Sailing
Sauna
Scuba diving
Shopping
Snorkeling
Steam room
Surfing/bodyboarding
Volleyball
Windsurfing
Yoga classes

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

8,058 square feet of conference space
Business center
Meeting rooms

Outdoors

Barbecue grill
Beach loungers
Beach towels
Garden
On a private beach
On the waterfront
Pool loungers
Terrace
Vegetable garden

Full-service spa

10 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Sports massages
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel

1 building
5 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Built in 2010
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Eco-friendly cleaning products used
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Jetted bathtub
Private bathroom
Separate bathtub and shower
Slippers
Towels provided

Entertainment

LCD TV with premium cable channels
MP3 dock

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Individual decor
Individual furnishings
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Recycling
Separate sitting area
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

The charges below are included in your overall room price:

New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
Registered guests are the only ones allowed in guestrooms.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Montego Bay St. James

Montego Bay St. James Secrets

Secrets James Luxury

Secrets James Luxury All Inclusive

Secrets Montego Bay St. James

Secrets St. James Montego Bay Luxury

Secrets St. James Montego Bay Luxury All Inclusive

Secrets St. James Luxury All Inclusive

Secrets St. James Luxury All Inclusive All-inclusive property

Secrets St James Inclusive

Secrets St. James Montego Bay Luxury All Inclusive Hotel

Secrets St. James Luxury All Inclusive Hotel

Secrets St. James Montego Bay Luxury All Inclusive

Secrets St. James Luxury All Inclusive

Secrets St. James Luxury All Inclusive All-inclusive property

Hotel Secrets St. James Montego Bay - Luxury – All Inclusive

Secrets St. James Montego Bay Luxury All Inclusive

Secrets St James All Inclusive

Secrets St. James Luxury All Inclusive

Secrets St. James Montego Bay Luxury – All Inclusive

Secrets St James All Inclusive

Frequently asked questions

Can I book all-inclusive options at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?

Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive is an all-inclusive resort and rates come with buffet and à la carte meals plus all onsite activities.

How much does it cost to stay at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?

As of Jun 26, 2025, prices found for a 1-night stay for 2 adults at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive on Jul 20, 2025 start from $530.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?

Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive offers free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

What can I see within easy reach of Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?

This property is located in Montego Bay, a short 10-minute walk from Sunset Beach Resort Au Natural Beach and also 19 minutes on foot from Montego Bay Cruise Ship Terminal. You'll also find Jamaica Beaches and Doctor's Cave Beach within a short drive.

Will I be able to park at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?

Yes, there is accessible parking, electric car charging, and bicycle parking available.

Is a spa located at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?

Secrets Spa by Pevonia is the property's spa and services include Swedish massages, sports massages, aromatherapy, and couples treatments.

Does Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive have a casino on the premises?

Yes, Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive has a casino that's 1410 square feet and includes 33 slot machines, a gaming table, and a VIP room.

Will I find an indoor pool at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

What will couples enjoy most about a stay at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?

This adults-only all-inclusive property offers plenty of amenities for couples including a private beach, 2 outdoor pools, and 2 poolside bars.

Are there hot tubs at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?

Yes, this all-inclusive property has a spa tub.

Does Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive have a restaurant with a breakfast menu?

Yes, Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive has 9 restaurants, and serves breakfast for a surcharge.

Will Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive.

Are there connecting rooms at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

How close is the airport from Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?

The closest major airport to Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive is Sir Donald Sangster Intl. Airport (MBJ), which is 4.9 mi away (23 minutes by car).

Are there rooms with balconies at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?

Yes, every guestroom at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive comes with a balcony with some featuring ocean or garden views.

Does Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive.

Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive Reviews

8.2

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Good

Cassandra

Traveled with family

May 26, 2025

Liked: Cleanliness, property conditions & facilities

The resort was clean but all restaurants close to early and hard to find decent food after 10p. The bartender Mama at St James was amazing

Stayed 3 nights in May 2025

8/10 Good

Christopher Stanley

Traveled with partner

Mar 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly staff and the Preferred Club was well worth the expense for the quiet and relaxing vacation we desired.

Stayed 6 nights in Mar 2025

6/10 Okay

Brianna Aliyah

Mar 24, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 4 nights in Mar 2025

10/10 Excellent

Delena

Traveled with family

Mar 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I booked an ocean view room for my sister and I to celebrate her birthday. We thoroughly enjoyed our time. Lots of activities each day at the resort to participate in or just laying on the beach was incredible. Facilities all around seemed and felt clean and up to date. Food was tasty. All staff were very friendly and helpful. We ran into one incident during our stay, that was immediately rectified and I was pleased about how it was handled. After running a bath at the end of the night to relax, the bathtub began to leak all over the room floor. I called the front desk to let them know of the situation. The woman at the front desk sent a bellhop to move our belongings to another ocean view room on the same floor, along with a pair of the maintenance team to fix the tub. My sister sister and I had a fantastic time & thinking about returning this year!

Stayed 4 nights in Aug 2024

10/10 Excellent

Ruth

Mar 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful resort! Everyone and everything was top tier. All of the food was amazing and the staff was extremely professional, friendly, and accommodating. I will definitely stay here again.

Stayed 3 nights in Mar 2025

6/10 Okay

Tamika LaShawn

Traveled with family

Mar 18, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

I enjoyed that the property is quiet and relaxing. The beach is one of the most beautiful and calm beaches that I've ever been to! The food was sooo good! They had lobster tails on the buffet that were absolutely amazing! THIS IS NOT A PARTY RESORT, IT IS GEARED MORE TO RELAXATION! There wasn't much live entertainment at the pools or not a great night life scene, you will have to go to a club off of the resort for night life. The 24hr room service is poor, the wait was almost 2 hours and one night they didn't do room service at all. The swim out pool were not cleaned daily, we had to ask 3 times for the pool to be cleaned. Also the rooms need a bit of an upgrade and/or a deep cleaning especially in the corners of the bathroom where dirt has gather and has not been cleaned properly. My room stayed a bit damp, the bedsheets and couch and eventually my clothes all had a damp feeling to them. You will have to get to the beach early for a seat on both the preferred and non preferred side.

Stayed 3 nights in Mar 2025

10/10 Excellent

jonathan

Traveled with group, Traveled with partner

Mar 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice a quiet friendly staff

Stayed 4 nights in Mar 2025

10/10 Excellent

Jackie

Mar 15, 2025

Stayed 4 nights in Mar 2025

4/10 Poor

Daniel

Traveled with partner

Mar 9, 2025

My wife and I have traveled to other resorts with more attention to details that this resort. To start; we arrived pass 3 pm to the resort and we had to wait 45 min to 1 hour for our room to be ready. In the meanwhile, the reception was noisy and chaotic. Everyone is trying to sell you upgrades on the room you reserved and I felt if you don't upgrade the keep you waiting. Food was very low quality; fruit, salad and in general any food looked from 1 or 2 days behind. The only good restaurant of the many for dinner was the italian but good luck to be able to dine there. The asian restaurant that we tried the fist night was so bad that we did'nt eat. Really how difficult is to make fryed rice ??. Breakfast, as long as you ask for a eggs cooked in front of you you will be safe from food poison. The worse part was that when we checked in; the front desk staff never requested my credit card, but i figured they problably have my credit card that I used to hold my reservation. 2 days later our key rooms stopped working; so I called the front desk and i was informed that they deactivated my keys because they need my credit card. The staff was very very rude and made me feel like a deliquent. I have never felt that under-appreciate than in this resort. I will definitily will never come back to this resort.

Stayed 3 nights in Mar 2025

10/10 Excellent

Aaron

Traveled with partner

Mar 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved everything

Stayed 3 nights in Mar 2025

8/10 Good

Bradley

Traveled with partner

Mar 4, 2025

Liked: Cleanliness, staff & service, amenities

Beautiful spot but needs a little love and food could be improved. Overall atmosphere was very nice.

Stayed 3 nights in Feb 2025

6/10 Okay

Avery

Mar 4, 2025

Stayed 4 nights in Feb 2025

10/10 Excellent

Peter

Traveled with partner

Mar 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Truly a gem of a property in Jamaica. Location and amenities. Pools and beaches spectacular. Ocean view room incredible and spacious. Cleaning staff friendly and accommodating. Some incredibly welcoming and accommodating staff. Some staff could use additional support and or training in customer service and friendliness. Restaurant wait times were excessive. However many options to choose from. Premium brand liquor supply was very limited. Nightly entertainment enjoyable. Putting aside some negatives, this trip overall was excellent.

Stayed 5 nights in Feb 2025

8/10 Good

Thomas

Mar 1, 2025

Liked: Cleanliness, room comfort

improve this

breakfast buffet need staff to direct dinners to various stations for different items, waffles here, omlets here, ect.

Stayed 5 nights in Feb 2025

2/10 Terrible

Jerome

Traveled with partner

Feb 26, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Came into the room and it was not clean with sand on the ground. Stains on the chairs and coach. Furniture has noticeable wear and tear. House keeping did not fulfill a request on the 1st day, After 2 calls. Concierge had to go to house keeping to fulfill the request. Also the food was horrible. If you like raisins in your potato salad you will like the food. Jamaica Resturant was good and the Italian was good. But breakfast sucks everytime. Customer service needs a lot of work. 0 out of 10 do not recommend. However Kimisha and the concierge team was great. The sales team Claire and Akeem was great otherwise not the best in terms of interactions with staff.

Stayed 6 nights in Feb 2025

10/10 Excellent

Melvin

Feb 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

10/10 Excellent

Melvin

Feb 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2025

10/10 Excellent

Kelly Grant

Feb 10, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Service in the bar areas were slow! Sometimes they were kinda grumpy! You stood there a bit before they would ask what you wanted! I know there are sometimes and certain people might not be the kindest to them, but the average person sees this as rude!!!

Stayed 5 nights in Feb 2025

8/10 Good

Pamela

Traveled with partner

Feb 8, 2025

Liked: Cleanliness, amenities

The property was spotless all employees very nice food was very good the room was very nice my butler was not alway available the phone i was givin to call him didnt work for me...im handicap and in a chair everything eas easy to get around on the resort and they allowed my husband and i to enter in waiting in lines...if u are handicap this is the place to go

Stayed 4 nights in Jan 2025

10/10 Excellent

Sherry

Traveled with partner

Feb 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved it ! Was my third time vacationing on property and definitely won't be my last!

Stayed 3 nights in Jan 2025

4/10 Poor

NATALIA

Traveled with family

Jan 24, 2025

Liked: Cleanliness

There is a serious problem with dinning logistics, having to wait 30 tables or more than 3 hours to sit down (also de electronic devices dont work), all beach chairs were taken at 6am without ever seeing also many guest woken up at that time, no show on the hitt class that was on the itinerary, end of the year party was a total mess

Stayed 8 nights in Dec 2024

6/10 Okay

Paulette B

Traveled with family

Jan 17, 2025

Liked: Amenities

Need to teach front disk staff how to deal and treat cheap tickets customers to be equal to their own customers

Stayed 7 nights in Jan 2025

10/10 Excellent

Jennifer

Traveled with group

Jan 13, 2025

Liked: Cleanliness, staff & service, room comfort

Excellent vacation spot

Excellent vacation spot! Thoroughly enjoyed the property, bed, and services! Buildings needed some upkeep, maintenance and upgrading.

Stayed 9 nights in Jan 2025

4/10 Poor

Crystal

Jan 13, 2025

Stayed 3 nights in Dec 2024

10/10 Excellent

Carissa

Traveled with partner

Jan 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Me and my fiancée decided to take a vacation for the New Year. Secrets was one of the best hotels I’ve visited thus far. Staff were extremely friendly, hotel was clean, and food was amazing. Definitely will be returning in the near future for a family trip.

Stayed 3 nights in Jan 2025