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Hotel Cristallo

3.0 star property

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Photo gallery for Hotel Cristallo

Sauna, hot tub, Turkish bath, manicures and pedicures
Reception
Exterior detail
Lounge
Mountain view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
Sen Pelegrin 22, Passo di San Pellegrino, Moena, TN, 38035
  • Place, Ski Area San Pellegrino - Falcade
    ‪1 min walk‬
  • Place, Lake San Pellegrino
    ‪5 min walk‬
  • Place, Costabella Ski Lift
    ‪6 min walk‬
  • Airport, Bolzano (BZO)
    ‪80 min drive‬

Room options

View all photos for Deluxe Penthouse

Deluxe Penthouse | Down comforters, in-room safe, desk, blackout drapes

Deluxe Penthouse

  • Mountain view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Penthouse (Mountain)

Penthouse (Mountain) | Children's theme room

Penthouse (Mountain)

  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Penthouse (Mountain)

Down comforters, in-room safe, desk, blackout drapes

Penthouse (Mountain)

  • Mountain view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Superior Quadruple Room, Balcony

Down comforters, in-room safe, desk, blackout drapes

Superior Quadruple Room, Balcony

  • Mountain view
  • 312 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds
  • Free WiFi

View all photos for Attico Deluxe

Down comforters, in-room safe, desk, blackout drapes

Attico Deluxe

  • Mountain view
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Kristall Suite

Kristall Suite | Down comforters, in-room safe, desk, blackout drapes

Kristall Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Moena

Hotel Cristallo places you next to Dolomites and within a 5-minute walk of Costabella Ski Lift. This 45-room, 3-star hotel has ski-in/ski-out access, a full-service spa, and free breakfast.

What's nearby

  • Ski Area San Pellegrino - Falcade - 1 min walk - 0.0 miles
  • Lake San Pellegrino - 5 min walk - 0.3 miles
  • Costabella Ski Lift - 6 min walk - 0.4 miles
  • Gigante 306 - 8 min walk - 0.5 miles
  • Col Margherita Cable Car - 17 min walk - 1.0 mile

Getting around

  • Renon Campodazzo-Atzwang Station - 67 min drive
  • Bolzano Airport (BZO) - 91 min drive

Restaurants

  • ‪Chalet44 alpine lounge - ‬39 min drive
  • ‪Bar da Flora - ‬13 min drive
  • ‪Camping Vidor Family & Wellness Resort - ‬24 min drive
  • ‪Bar Ja Ciamp - ‬37 min drive
  • ‪Rifugio Baita Cuz - ‬41 min drive

About this property

Hotel Cristallo

Guests of Hotel Cristallo have access to ski-in/ski-out access, a full-service spa, and a gym. There's free parking, as well as a shuttle from the airport to the hotel (available on request). Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this ski hotel include a sauna, free WiFi in public areas, and an arcade/game room.
TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Laptop-compatible safes, phones, and desks are also available.
Recreational amenities at the hotel include ski-in/ski-out access, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ego Centro. Services include massages and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. Children under 14 years old are not allowed in the spa without adult supervision.

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Hotel La Serenella
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  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
9.8 out of 10, Exceptional, 30 reviews
$124 nightly
The price is $141
Jun 25 - Jun 26
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport pick-up shuttle (surcharge) on request
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Cross-country skiing
  • Downhill skiing
  • Full-service spa
  • Health club
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Cribs/infant beds are available for EUR 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: EUR 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-midnight
  • Check-out: 10 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers free parking.
Property Registration Number IT022118A19XRGIY4S

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristallo Moena
Hotel Cristallo Moena
Hotel Cristallo Hotel
Hotel Cristallo Moena
Hotel Cristallo Hotel Moena

Frequently asked questions

Are free cancellation options available at Hotel Cristallo?

Hotel Cristallo offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Cristallo?

As of Jun 23, 2026, prices found for a 1-night stay for 2 adults at Hotel Cristallo on Jun 25, 2026 start from $181, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hotel Cristallo?

This hotel is located in Moena, just steps from Dolomites and Costabella Ski Lift, and within a short walk of Ski Area San Pellegrino - Falcade. You'll also find World War I Trenches and Monument and Lake San Pellegrino within a short drive.

Is there parking available at Hotel Cristallo?

Yes, self parking is offered for free at the hotel.

Is there a spa at Hotel Cristallo?

Ego Centro is the hotel's spa and services include massages and mani/pedis.

Does Hotel Cristallo have a casino?

No, Hotel Cristallo doesn't have a casino.

Will I find an indoor pool at Hotel Cristallo?

No, there is no indoor pool at this hotel.

Is Hotel Cristallo a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, ski lessons, and a full-service spa.

Are there hot tubs at Hotel Cristallo?

No, but guests can enjoy a sauna at this hotel.

Does Hotel Cristallo have a restaurant with a breakfast menu?

Yes, Hotel Cristallo serves free continental breakfast each morning from its restaurant.

Will Hotel Cristallo allow pets to stay for free?

No, pets aren't allowed at Hotel Cristallo.

Are there connecting rooms at Hotel Cristallo?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Hotel Cristallo?

The closest major airport to Hotel Cristallo is Bolzano Airport (BZO), which is about 22.6 mi away.

Are there rooms with balconies at Hotel Cristallo?

Yes, some guestrooms at Hotel Cristallo offer a balcony and may feature mountain views.

Hotel Cristallo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 5 out of 13 reviews
Rating 8 - Good. 6 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Prasoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best places we stayed at. The owner of the property was very helpful, he went out of the way to get things organised for us. This place is highly recommended if you're staying in the area.
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

Michela

Disliked: Cleanliness, amenities, property conditions & facilities
La camera con la moquette molto polverosa, bagno senza finestra e senza ventola. Il centro benessere è piccolo, non c'è la piscina ma solo la vasca idromassaggio. Accoglienza freddina Colazione buona. Posizione buona per sciare.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abbiamo prenotato la nostra Camera la mattina per la sera, era il giorno 27 di dicembre, ci hanno subito contattato per telefono chiedendoci cortesemente se preferivamo un letto da bambini oppure un letto tradizionale da una piazza per la figlia di 2 anni… la cosa non era scontata e già da questo si capiscono molte cose. Arrivati dopo 5 ore di viaggio in questa bellissima struttura ci siamo subito resi conto di aver fatto la scelta giusta, situata vicino alle piste da sci, lontana dalla confusione, curato nei minimi dettagli, bellissima camera con ampi spazi e terrazzo su vista Passo San Pellegrino. Provare per credere, si mangia benissimo. Io e mia moglie volevamo tornare a sciare dopo un lungo periodo di fermo , nessun problema, senza nemmeno uscire dalla struttura abbiamo noleggiato attrezzatura da sci, acquistato abbigliamento tecnico, infilato gli sci e raggiunto gli impianti di risalita senza aver dovuto fare un passo a piedi. Veramente Top!! Complimenti a tutto lo staff dell’hotel Cristallo Saluti Gorini & Nardi
Verified

8/10 Good

Milos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good.

All was good.only wellnes is italy type.p
Stayed 7 nights in Jan 2019
Verified

8/10 Good

MASSIMO

Liked: Cleanliness, property conditions & facilities, room comfort

Estate 2017

Esperienza positiva, albergo buono, colazione buona, personale discretamente socievole, buona la spa, eccellente la posizione.
Stayed 3 nights in Aug 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
haben uns sehr wohl gefühlt tolle küche und nettes personal
Stayed 2 nights in Jul 2017
Verified

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personal touch

We had a great stay at Cristallo in Passo San Pellegrino. We arrived in the middle of a thunderstorm and were extremely well treated by all in the staff for the next few days. Highly recommeded!
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hôtel une nuit très reposante

Très bon hôtel à 2000m. Accueil très agréable et sympathique. Nous avons diner sur place très bien. Petit déjeuner bien. Espace détente jacuzzi, hammam, sauna très appréciable.
Verified

6/10 Okay

Heather

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Ruth

Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Davide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2021
Verified

8/10 Good

Manuela

Liked: Cleanliness, staff & service, room comfort
Verified

8/10 Good

DOMENICO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort