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Hotel Cristallo

3.0 star property
Slopeside fun with full-service spa and restaurant

Choose dates to view prices

Photo gallery for Hotel Cristallo

Mountain view
TV
Sauna, hot tub, Turkish bath, manicures and pedicures
Lounge
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Spa

Explore the area

View in a map
Sen Pelegrin 22, Passo di San Pellegrino, Moena, TN, 38035
  • Place, Three Valleys Ski Area
    ‪1 min walk‬
  • Place, Dolomites
    ‪1 min walk‬
  • Place, Lake San Pellegrino
    ‪2 min walk‬

Room options

View all photos for Deluxe Penthouse

Deluxe Penthouse | Down comforters, in-room safe, desk, blackout drapes

Deluxe Penthouse

  • 301 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Penthouse (Mountain)

Penthouse (Mountain) | Children's theme room

Penthouse (Mountain)

  • 215 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Penthouse (Mountain)

Down comforters, in-room safe, desk, blackout drapes

Penthouse (Mountain)

  • 258 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Quadruple Room, Balcony

Down comforters, in-room safe, desk, blackout drapes

Superior Quadruple Room, Balcony

  • 312 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Attico Deluxe

Down comforters, in-room safe, desk, blackout drapes

Attico Deluxe

  • 269 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Kristall Suite

Kristall Suite | Down comforters, in-room safe, desk, blackout drapes

Kristall Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Moena

Hotel Cristallo places you next to Dolomites and Three Valleys Ski Area. This 45-room, 3-star hotel has ski-in/ski-out access, a full-service spa, and free breakfast.

What's nearby

  • Three Valleys Ski Area - 1 min walk - 0.0 miles
  • Dolomites - 1 min walk - 0.0 miles
  • Lake San Pellegrino - 2 min walk - 0.1 miles
  • Costabella Ski Lift - 8 min walk - 0.5 miles
  • Col Margherita Cable Car - 14 min walk - 0.8 miles

Getting around

  • Renon Campodazzo-Atzwang Station - 60 min drive

Restaurants

  • ‪La Stua - ‬11 min drive
  • ‪Pasticceria La perla - ‬13 min drive
  • ‪El Panarel - ‬36 min drive
  • ‪L'Aivaz - ‬12 min drive
  • ‪Caffetteria la Croda - ‬10 min drive

About this property

Hotel Cristallo

Slopeside fun with full-service spa and restaurant
Guests of Hotel Cristallo have access to ski-in/ski-out access, a full-service spa, and a gym. There's free parking, as well as a shuttle from the airport to the hotel (available on request). Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and concierge services. Other amenities at this ski hotel include a sauna, free WiFi in public areas, and an arcade/game room.
TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Laptop-compatible safes, phones, and desks are also available.
Recreational amenities at the hotel include ski-in/ski-out access, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ego Centro. Services include massages and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. Children under 14 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport pick-up shuttle (surcharge) on request
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Cross-country skiing
  • Downhill skiing
  • Full-service spa
  • Health club
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Cribs/infant beds are available for EUR 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: EUR 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-midnight
  • Check-out: 10 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers free parking.
Property Registration Number IT022118A19XRGIY4S

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristallo Moena
Hotel Cristallo Moena
Hotel Cristallo Hotel
Hotel Cristallo Moena
Hotel Cristallo Hotel Moena

Frequently asked questions

Are free cancellation options available at Hotel Cristallo?

Hotel Cristallo offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see close to Hotel Cristallo?

This hotel is located in Moena, just steps from Dolomites and Three Valleys Ski Area, and within a short walk of Lake San Pellegrino. You'll also find Costabella Ski Lift and Col Margherita Cable Car less than a mile away.

Is parking available on site at Hotel Cristallo?

Yes, self parking is offered for free at the hotel.

Is there a spa at Hotel Cristallo?

Ego Centro is the hotel's spa and services include mani/pedis and massages.

Does Hotel Cristallo have a casino?

No, Hotel Cristallo doesn't have a casino.

Will I find an indoor pool at Hotel Cristallo?

No, there is no indoor pool at this hotel.

Is Hotel Cristallo a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Does Hotel Cristallo have a hot tub?

Yes, this hotel has a spa tub.

Does Hotel Cristallo have a restaurant with a breakfast menu?

Yes, Hotel Cristallo serves free continental breakfast each morning from its restaurant.

Will Hotel Cristallo allow pets to stay for free?

No, pets aren't allowed at Hotel Cristallo.

Are there connecting rooms at Hotel Cristallo?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies at Hotel Cristallo?

Yes, some guestrooms at Hotel Cristallo offer a balcony and may feature mountain views.

Hotel Cristallo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 5 out of 12 reviews
Rating 8 - Good. 6 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Heather

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Ruth

Stayed 1 night in Jul 2025

8/10 Good

Milos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good.

All was good.only wellnes is italy type.p
Stayed 7 nights in Jan 2019

10/10 Excellent

Michele

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abbiamo prenotato la nostra Camera la mattina per la sera, era il giorno 27 di dicembre, ci hanno subito contattato per telefono chiedendoci cortesemente se preferivamo un letto da bambini oppure un letto tradizionale da una piazza per la figlia di 2 anni… la cosa non era scontata e già da questo si capiscono molte cose. Arrivati dopo 5 ore di viaggio in questa bellissima struttura ci siamo subito resi conto di aver fatto la scelta giusta, situata vicino alle piste da sci, lontana dalla confusione, curato nei minimi dettagli, bellissima camera con ampi spazi e terrazzo su vista Passo San Pellegrino. Provare per credere, si mangia benissimo. Io e mia moglie volevamo tornare a sciare dopo un lungo periodo di fermo , nessun problema, senza nemmeno uscire dalla struttura abbiamo noleggiato attrezzatura da sci, acquistato abbigliamento tecnico, infilato gli sci e raggiunto gli impianti di risalita senza aver dovuto fare un passo a piedi. Veramente Top!! Complimenti a tutto lo staff dell’hotel Cristallo Saluti Gorini & Nardi

10/10 Excellent

Davide

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2021

8/10 Good

MASSIMO

Liked: Cleanliness, property conditions & facilities, room comfort

Estate 2017

Esperienza positiva, albergo buono, colazione buona, personale discretamente socievole, buona la spa, eccellente la posizione.
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
haben uns sehr wohl gefühlt tolle küche und nettes personal
Stayed 2 nights in Jul 2017

8/10 Good

Manuela

Liked: Cleanliness, staff & service, room comfort

8/10 Good

DOMENICO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Eva, Stockholm, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personal touch

We had a great stay at Cristallo in Passo San Pellegrino. We arrived in the middle of a thunderstorm and were extremely well treated by all in the staff for the next few days. Highly recommeded!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hôtel une nuit très reposante

Très bon hôtel à 2000m. Accueil très agréable et sympathique. Nous avons diner sur place très bien. Petit déjeuner bien. Espace détente jacuzzi, hammam, sauna très appréciable.

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