4/10 Poor
April M., Oklahoma
Jun 7, 2025
Disliked: Cleanliness
Our family has stayed in multiple VRBOs in various countries over the years. We have never asked for any reimbursements. We have only received perfect reviews as well. Home was clean when we arrived. By evening we spotted 1 cockroach in the kitchen, the next day, another and then another. We contacted the host and she was quick to bring a remedy over & an exterminator 2 days following. No more bugs were found. Washer had to be unplugged for a reset in order to start it, I’m unsure why that kept happening. Both master suites had mattresses that truly needed replacing. Master suite bath had a total of 3 bath towels, 2 hand, 2 washcloths(2 dark ones for makeup). NO extras. Other baths likewise. Having to rewash your bath towel everyday was odd, 7 adults(7 bath towels). Plenty of beach towels. 2 bunks in the bedroom are built tight to the ceiling with both guests hitting their heads throughout the night. Upon discussion about the cockroach issue our family decided we would ask for a possible fee reimbursement as we limited our cooking felling the need to wash each dish before use. Owner responded with “the exterminator tipped me off that he had also seen absolutely no sign whatsoever of roach activity and that he thought y'all would be asking for money”. The last night the new arriving tenants next door kept the music so loud you could hear it into the night. We chose not to say anything as bringing up the cockroaches was uncomfortable enough.
April M.
Stayed 7 nights in May 2025