Hotel Green Plaza Joetsu

3.5 star property
Family-friendly slopeside fun with downhill skiing

Choose dates to view prices

Photo gallery for Hotel Green Plaza Joetsu

Outdoor pool
Skiing
1 bedroom, in-room safe, free WiFi, bed sheets
Children's activities
Family Room With Tatami Area | 1 bedroom, in-room safe, free WiFi, bed sheets

Reviews

6.4 out of 10

Popular amenities

  • Spa
  • Pool
  • 24/7 front desk
  • Breakfast available
  • Bar
  • Laundry

Explore the area

Map
112-1 Kabanosawa, Minamiuonuma, Niigata-ken, 649-6431
  • Joetsu International Ski Area
    ‪1 min walk‬
  • Joetsu Kokusai Playland
    ‪3 min walk‬
  • Ishiuchi Maruyama Ski Resort
    ‪8 min drive‬

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Room options

Standard Twin Room

  • 151 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Family Room With Tatami Area

  • 194 sq ft
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

About the neighborhood

Minamiuonuma

Hotel Green Plaza Joetsu places you adjacent to Joetsu International Ski Area. This 634-room, 3.5-star resort has ski-in/ski-out access, a full-service spa, and a water park.

What's nearby

  • Joetsu International Ski Area - 1 min walk - 0.0 miles
  • Joetsu Kokusai Playland - 3 min walk - 0.2 miles
  • Maiko Snow Resort - 7 min drive - 4.4 miles
  • Ishiuchi Maruyama Ski Resort - 8 min drive - 4.4 miles
  • Iwappara Ski Resort - 19 min drive - 11.3 miles

Getting around

  • Gala Yuzawa Station - 19 min drive
  • Niigata Airport (KIJ) - 114 min drive

Restaurants

  • ‪おしるこ茶屋 - ‬1 min walk
  • ‪レストラン アルプス - ‬4 min walk
  • ‪うおぬま倉友農園 おにぎり屋 - ‬7 min drive
  • ‪どさん子塩沢店 - ‬5 min drive
  • ‪越後塩沢そば処田畑屋 - ‬5 min drive

About this property

Hotel Green Plaza Joetsu

Family-friendly slopeside fun with downhill skiing
Hotel Green Plaza Joetsu features ski-in/ski-out access, a full-service spa, and a water park. There's free parking and a free area shuttle. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and access to locker space. Other amenities at this ski resort include karaoke, an outdoor pool, and a children's pool.
Guests can expect to find LCD TVs and stay connected with free WiFi. Bathrooms offer free toiletries, bidets, slippers, and toilets with an electronic bidet. Refrigerators and safes are also standard. Limited housekeeping is available.
Hot springs, 6 outdoor tennis courts, and a water park (surcharge) with waterslides are featured at the resort. An outdoor pool and a children's pool are on site. Other recreational amenities include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include Thai massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free train station pick-up and drop-off shuttle
  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 8:30 AM for a fee: JPY 2,400 for adults and JPY 1,800 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cucina
  • Echigo
  • La Saison
  • Monte Rosa
  • Touri

Things to do

  • 6 outdoor tennis courts
  • Arcade/game room
  • Children's pool
  • Downhill skiing
  • Full-service spa
  • Hot springs
  • Karaoke
  • Outdoor pool
  • Playground
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Changing table
  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Stroller
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Facials
  • Hot/mineral springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath
  • Spa open daily
  • Thai massages
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 120.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2400 for adults and JPY 1800 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Green Plaza Joetsu Minamiuonuma-shi
Green Plaza Joetsu Minamiuonuma-shi
Hotel Green Plaza Joetsu Minamiuonuma
Green Plaza Joetsu Minamiuonuma
Green Plaza Joetsu
Hotel Green Plaza Joetsu Japan/Niigata Prefecture - Minamiuonuma
Green Plaza Joetsu Minamiuonu
Green Plaza Joetsu Resort
Hotel Green Plaza Joetsu Resort
Hotel Green Plaza Joetsu Minamiuonuma
Hotel Green Plaza Joetsu Resort Minamiuonuma

Frequently asked questions

Are free cancellation options available at Hotel Green Plaza Joetsu?

Hotel Green Plaza Joetsu provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

What's there to do around Hotel Green Plaza Joetsu?

This resort is located in Minamiuonuma, just steps from Joetsu International Ski Area and Joetsu Kokusai Playland, and within a short walk of Muikamachi Onsen. You'll also find Maiko Snow Resort and Ishiuchi Maruyama Ski Resort within a short drive.

Is parking available on site at Hotel Green Plaza Joetsu?

Yes, self parking is offered for free at the resort.

Is there a spa at Hotel Green Plaza Joetsu?

There is a full-service spa available for guests to enjoy and services include Thai massages, aromatherapy, and hot springs.

Does Hotel Green Plaza Joetsu feature a casino at the property?

No, Hotel Green Plaza Joetsu doesn't have a casino.

Will I find an indoor pool at Hotel Green Plaza Joetsu?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hotel Green Plaza Joetsu?

There are plenty of amenities for couples at this resort, including an outdoor pool, a bar, and 7 restaurants.

Does Hotel Green Plaza Joetsu have a hot tub?

No, but guests can enjoy on-site hot springs at this resort.

Does Hotel Green Plaza Joetsu have a restaurant with a breakfast menu?

Yes, Hotel Green Plaza Joetsu has 7 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hotel Green Plaza Joetsu allow pets to stay free of charge?

No, pets aren't allowed at Hotel Green Plaza Joetsu.

Does Hotel Green Plaza Joetsu have connecting rooms?

No, this resort doesn't feature connecting guestrooms.

Can I book a room with a balcony at Hotel Green Plaza Joetsu?

No, there aren't any guestrooms with balconies at Hotel Green Plaza Joetsu.

Hotel Green Plaza Joetsu Reviews

Reviews

6.4
Rating 10 - Excellent. 7 out of 44 reviews
Rating 8 - Good. 10 out of 44 reviews
Rating 6 - Okay. 15 out of 44 reviews
Rating 4 - Poor. 8 out of 44 reviews
Rating 2 - Terrible. 4 out of 44 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

7.6/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Onica

Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful location. Relaxing spot
Stayed 1 night in May 2019

10/10 Excellent

Mom+6yrs

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I lover the place, very, very beautiful. But staff don't speak english much. But the place it fantastic, it is so beautiful cover in snow breakfast and dinner are all inclusive, I didn't know until I find the place to eat . You need to mark advance booking, that all. If receptionist can information me that... I give 100% recommend but from my struggles it now 98% lol cuz the place is amazing. PS it very big. Food is very authentic not tourist style
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an incredible winter wonderland. Enjoyed our stay very much.
Stayed 1 night in Jan 2019

4/10 Poor

JDSAVS, Vancouver, BC

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

From outside the hotel looks grand and impressive, but once you enter it becomes the opposite. The room was musty and had the most uncomfortable bed I have slept on. The shower barely worked and there were cobwebs along the base of the bed and on the ceiling. Don't get me started on the restaurants. Terrible food. Inedible to be honest. I love all styles of Japanese food and have no food issues whatsoever, this food was straight up prison food at best. I would highly recommend avoiding this hotel if you can, especially at the price they charged. I will end on the one good note - the staff were kind, courteous and attentive the entire time.
Stayed 3 nights in Jul 2017

10/10 Excellent

toti, tokyo

Liked: Staff & service

The location is a100% perfect

Splendid nature n you can rich the Japanese sea only by 90 mn driving.

4/10 Poor

Peter

Disliked: Staff & service, property conditions & facilities

I wanted to enjoy this family focussed stay but...

What I had hoped for in a first time snow stay with 2 young kids turned out to be rather disappointing. I had worked at Big White in BC Canada for a season and saw what a customer service oriented, family friendly resort experience was. This however was a disappointment the moment we left the check-in desk as that's where the only English was... There was nobody willing to speak English and there was no English signage, one outdated English menu, no English rental forms and time and time again we got overlooked only to have 'locals' looked after due to the lack of confidence from staff to attempt to communicate with us. I respect that we were in Japan and that it was their territory but we felt excluded, lost and confused. Eg: lined up for 20 min at the only lunch option only to be told there's a desk with a form (all Japanese!) that we had to put our names on... The actual snow was slushy and half the resort closed and only a couple of chairs spinning. Ended up leaving after just one night. Fortunately my 1 & 3 yr old kids didn't grasp any of this and did have a great time playing in the snow. We captured a few happy snaps but it certainly was nowhere near the experience of a REAL family focussed resort like Big White which is what I had hoped to share in Japan with the kids... If you're willing to learn Japanese for your trip, sure, give it a go but if not, stay away. It's outdated and not customer friendly. I will NOT recommend this to anyone who doesn't speak Japanese.

8/10 Good

Verified traveler

Liked: Staff & service

Hassle free

Super convenient with easy equipment and locker rental within the hotel compound. Staff speak very limited English though.

10/10 Excellent

Clement

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely amazing for ski season

I really enjoyed it and so did the boys, on Sen was there massage service was top notch lots of choices with food! Friendly people and authentic! Not touristy at all!

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Very dated, smells damp and mouldy. Food wasn't great. Very convenient for skiing, as you're right on the hill.

6/10 Okay

Verified traveler

So so for skiing

Not so good The ski rental and lift pass rental are not in one place you need to queue again and it's very far apart from each other

6/10 Okay

MITSUMI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Yuko

Traveled with family
Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

ABE

Stayed 1 night in Aug 2022

6/10 Okay

EMIKO

Traveled with family
Stayed 1 night in May 2022

8/10 Good

Mutsuko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
我喜歡住宿附近就是雪場,可惜今年到12月尾還沒下雪,有點可惜,看過圖片和他人經驗,下雪會很美. 另外就是內部裝修很有歐陸風格,很有特色
Stayed 1 night in Dec 2019

6/10 Okay

たんたん

Traveled with family
Liked: Staff & service
スタッフの方たちは、皆さん対応が良かったですが、 部屋に羽アリが出て殺虫剤を貰いました。
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
連泊でしたが、タオルと浴衣の交換がされてなく残念でした。
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

4/10 Poor

HASHIMOTO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

期待以上のひどさ

期待は底辺からのスタートでした。 駐車場の案内はいいかげん 部屋は埃だらけ(特にベットの下、布団を和室に敷くと丸見え) 大浴場のエアコンは何年ものだろうと驚くほどの埃 できればどこかに買収してもらった方がいいホテルになるのでは?とさえ思いました
Stayed 1 night in Apr 2019

6/10 Okay

HIROKI

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

おおむね良好!

GWに宿泊しました。 細かいことは気にしないでEnjoyしましょう!!
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
税およびサービス料: 7,122 円 高すぎませんか? これは、ホテルに支払う料金ではないですよね? 今回の一番の不満足点です。
Stayed 2 nights in Feb 2019