The Ritz-Carlton Key Biscayne, Miami

Luxury resort on the beach, with 2 outdoor pools

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Where to?

Dates

June 2025

July 2025

On the beach, beach cabanas, sun loungers, beach umbrellas

1 bedroom, premium bedding, down comforters, pillowtop beds

Studio, 2 Double Beds, Non Smoking, Ocean View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Hot Tub
Bar
Pet friendly
Housekeeping

Explore the area

455 Grand Bay Dr, Key Biscayne, FL, 33149

Key Biscayne Beaches
‪2 min drive‬
Port of Miami
‪18 min drive‬
Ocean Drive
‪24 min drive‬
Miami, FL (MIA-Miami Intl.)
‪25 min drive‬

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Room options

Room, 2 Queen Beds, Resort View

420 sq ft
Sleeps 4
2 Queen Beds

Executive Suite, 1 Bedroom, Oceanfront

800 sq ft
Beach view
Sleeps 4
1 King Bed

Room, 1 King Bed, Non Smoking, Bay View (Balcony)

420 sq ft
Bay view
Sleeps 3
1 King Bed

Room, 1 King Bed, Partial Ocean View

420 sq ft
Partial ocean view
Sleeps 3
1 King Bed

Room, 1 King Bed, Balcony, Resort View

420 sq ft
Sleeps 3
1 King Bed

Classic Room, 1 King Bed (Mobility Accessible, Tub)

420 sq ft
Sleeps 2
1 King Bed

Room, 1 King Bed, Balcony, Oceanfront (Mobility Accessible, Roll-In Shower)

420 sq ft
Ocean view
Sleeps 3
1 King Bed

Club Suite, 1 King Bed with Sofa bed, Oceanfront

Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View

924 sq ft
Ocean view
Sleeps 4
1 King Bed

Flat-screen TV, video-game console, Netflix, iPod dock

The Ritz-Carlton Suite, 2 Bedroom, Oceanfront, Club Access

1752 sq ft
Ocean view
Sleeps 7
1 King Bed and 2 Double Beds

Studio, 1 King Bed, Ocean View

420 sq ft
Ocean view
Sleeps 3
1 King Bed

Suite, 1 Bedroom, Oceanfront

924 sq ft
Ocean view
Sleeps 4
1 King Bed

Room, 1 King Bed, Balcony, Resort View (Mobility Accessible, Tub)

420 sq ft
Sleeps 3
1 King Bed

Room, 1 King Bed, Balcony, Bay View (Mobility Accessible, Roll-In Shower)

420 sq ft
Beach view
Sleeps 3
1 King Bed

Room, 1 King Bed, Balcony, Oceanfront

420 sq ft
Beach view
Sleeps 3
1 King Bed

Executive Suite, 1 Bedroom, Balcony, Partial Ocean View (Mobility Accessible, Tub)

800 sq ft
Partial ocean view
Sleeps 4
1 King Bed

Room, 1 King Bed, Balcony, Bay View (Mobility Accessible, Tub)

420 sq ft
Resort view
Sleeps 3
1 King Bed

Executive Suite, 1 Bedroom, Balcony, Partial Ocean View

800 sq ft
Sleeps 4
1 King Bed

Studio, Non Smoking, Resort View

420 sq ft
Resort view
Sleeps 4
1 King Bed OR 2 Double Beds

Studio, 2 Double Beds, Non Smoking, Ocean View

420 sq ft
Sea view
Sleeps 4
2 Double Beds

Room, 2 Queen Beds, Smoking, Partial Ocean View

420 sq ft
Partial sea view
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Bay View

420 sq ft
Bay view
Sleeps 4
2 Queen Beds

Club Room, 2 Queen Beds, Oceanfront

420 sq ft
Sleeps 4
2 Queen Beds

Club Room, 1 King Bed, Oceanfront

420 sq ft
Sleeps 3
1 King Bed

Classic Room, 2 Queen Beds, Smoking (View)

420 sq ft
Sleeps 4
2 Queen Beds

Suite, 1 Bedroom, Resort View

800 sq ft
Sleeps 4
1 King Bed

Presidential Suite, 2 Bedroom, Oceanfront, Club access

2640 sq ft
Ocean view
Sleeps 7
1 King Bed and 2 Queen Beds

Classic Room, 1 King Bed, Non Smoking

420 sq ft
Sleeps 2
1 King Bed

Key Biscayne Suite, 2 Bedroom, Oceanfront, Club access

1752 sq ft
Ocean view
Sleeps 7
1 King Bed and 2 Double Beds

Room, 2 Queen Beds, Oceanfront

420 sq ft
Sleeps 4
2 Queen Beds

About the neighborhood

Key Biscayne

The Ritz-Carlton Key Biscayne, Miami places you 9.6 mi (15.5 km) from Bayside Marketplace and 9.8 mi (15.7 km) from Kaseya Center. This 402-room, 5-star resort welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 4 restaurants.

View more Resorts in Miami

What's nearby

Bill Baggs Cape Florida State Park - 12 min walk - 0.7 miles
Key Biscayne Beaches - 2 min drive - 0.5 miles
Port of Miami - 18 min drive - 11.1 miles
Collins Avenue Shopping Area - 24 min drive - 15.4 miles
Ocean Drive - 24 min drive - 15.3 miles

Getting around

Eighth Street Metromover Station - 14 min drive
Hialeah Market Station - 23 min drive
Miami Intl. Airport (MIA) - 34 min drive

Restaurants

‪The Ritz-Carlton Club, Lounge - ‬1 min walk
‪Milanezza - ‬12 min walk
‪Starbucks - ‬14 min walk
‪La boulangerie - ‬12 min walk
‪Openseas Cafe - ‬5 min drive

About this property

The Ritz-Carlton Key Biscayne, Miami

Luxury resort on the beach, with 2 outdoor pools

Guests of The Ritz-Carlton Key Biscayne, Miami have access to a full-service spa, 2 outdoor pools, and a children's pool. Valet parking is available for USD 50 per night, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach resort include a gym, a sauna, and outdoor tennis courts.

Flat-screen TVs come with cable channels and Netflix, and guests can stay connected with WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer jetted tubs, hair dryers, and designer toiletries. Furnished balconies, iPod docks, and minibars are also standard. Housekeeping is available on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa has 21 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. Children under 17 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Similar properties

Outdoor pool, cabanas (surcharge), pool umbrellas

Pool
Hot Tub
Spa
Pet friendly

$515 nightly

Jun 30 - Jul 1

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: WiFi (USD 10.95 per day)
Available in some public areas: Free WiFi

Parking and transportation

Limo/town car service
Valet parking on site (USD 50 per night; includes in/out privileges)
Wheelchair-accessible van parking available

Food and drink

Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: USD 35 for adults and USD 19 for children
4 restaurants
A bar/lounge
A poolside bar
Snack bar/deli

Restaurants on site

Cantina Beach
Dune Burgers On The Beach
Lightkeepers

Things to do

11 outdoor tennis courts
18-hole adjacent golf course
2 outdoor pools
Arcade/game room
Bicycle rentals
Children's club
Children's pool
Designer stores
Fitness classes
Full-service spa
Golf caddies
Golf carts
Gym
Hiking/biking trails
Hot tub
Playground
Sauna
Shopping
Steam room
Yoga classes

Family friendly

2 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's club (surcharge)
Children's pool
In-room crib
Laundry facilities
Playground
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Turndown service

Business services

30,000 square feet of conference space
Business center
Computer station
Meeting rooms

Outdoors

Beach cabanas (surcharge)
Beach loungers
Beach towels
Beach umbrellas
Garden
On the bay
On the beach
Terrace

Full-service spa

21 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot tub
Manicures/pedicures
Massage
Sauna
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in public areas
Assistive listening devices
Assistive listening devices in meeting rooms
Braille/raised signage
Elevator (65 inch wide door)
Grab bar near toilet (33 inches high)
Lever door handles
Low-height electrical outlets in bathroom
Magnifying mirror
Pool hoist on site
Portable hoist available
Smooth flooring in public areas
Stair-free path to entrance
Thin carpet in room
Valet for wheelchair-equipped vehicles
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk (34 inches high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

1 building
14 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Down comforter
Free crib
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Jetted bathtub
Private bathroom
Separate bathtub and shower
Towels provided

Entertainment

Flat-screen TV with cable channels
iPod dock
MP3 dock
Netflix
Pay movies
Video game console

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Air conditioning
Ceiling fan
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:30 AM

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 250.00 per accommodation, per stay, plus a one-time cleaning fee of USD 250.00
Dogs only
2 total (25 lbs is the maximum weight per pet)
Pets may not be left unsupervised
Food and water bowls are available
Certain rooms only
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

Rollaway/extra beds are available for USD 50.0 per stay
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: USD 150.00 per night
Resort fee: USD 54.24 per accommodation, per night

The resort fee includes:

Beach access
Beach loungers
Phone calls
Pool access
Spa access
Hot tub access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for continental breakfast: approximately USD 35 for adults and USD 19 for children
Fee for in-room wireless internet: USD 10.95 per day (rates may vary)
Valet parking fee: USD 50 per night (in/out privileges)
Pet fee: USD 250.00 per accommodation, per stay plus USD 250.00 one-time cleaning fee
Service animals are exempt from fees
Rollaway bed fee: USD 50.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 4 PM—-5:30 AM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

Reservations need to be made in advance for golf tee times. Contact the resort at the phone number listed on your booking confirmation.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
Noise-free rooms can't be guaranteed.

Property is also known as

Key Biscayne Miami Ritz-Carlton

Key Biscayne Ritz-Carlton

Miami Key Biscayne Ritz-Carlton

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Ritz-Carlton Key Biscayne

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Frequently asked questions

Are free cancellation options available at The Ritz-Carlton Key Biscayne, Miami?

The Ritz-Carlton Key Biscayne, Miami provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to see around The Ritz-Carlton Key Biscayne, Miami?

This resort is located in Key Biscayne, just steps from Key Biscayne Beaches. You'll also find Biscayne National Park and Crandon Park within a short drive.

Is parking available on site at The Ritz-Carlton Key Biscayne, Miami?

Yes, valet parking is offered for USD 50 per night with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Is there a spa available at The Ritz-Carlton Key Biscayne, Miami?

The Ritz-Carlton Spa is the resort's spa and services include body wraps, couples treatments, massages, and mani/pedis.

Does The Ritz-Carlton Key Biscayne, Miami include a casino on the premises?

No, The Ritz-Carlton Key Biscayne, Miami doesn't have a casino.

Is there an indoor pool at The Ritz-Carlton Key Biscayne, Miami?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

What will couples enjoy most about a stay at The Ritz-Carlton Key Biscayne, Miami?

This beachfront resort offers plenty of amenities for couples including 2 outdoor pools, a poolside bar, and 4 restaurants.

Does The Ritz-Carlton Key Biscayne, Miami have a hot tub?

Yes, guests can enjoy a spa tub at this resort.

Does The Ritz-Carlton Key Biscayne, Miami feature a restaurant that includes a breakfast menu?

Yes, The Ritz-Carlton Key Biscayne, Miami has 4 restaurants, and serves continental breakfast each morning for a surcharge.

Does The Ritz-Carlton Key Biscayne, Miami allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Ritz-Carlton Key Biscayne, Miami for a fee of USD 250.00 per accommodation, per stay. The property also provides food and water bowls.

Does The Ritz-Carlton Key Biscayne, Miami have connecting rooms?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

What is the closest airport to The Ritz-Carlton Key Biscayne, Miami?

The closest major airport to The Ritz-Carlton Key Biscayne, Miami is Miami, FL (MPB-Public Seaplane Base), which is 11.8 mi away (25 minutes by car). Another top airport is Miami Intl. Airport (MIA), which is located 15.3 mi away (34-minute drive).

Can I book a room with a balcony at The Ritz-Carlton Key Biscayne, Miami?

Yes, every guestroom at The Ritz-Carlton Key Biscayne, Miami comes with a furnished balcony with some featuring ocean or garden views.

The Ritz-Carlton Key Biscayne, Miami Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Good

brian d, Groton

Traveled with family

Apr 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s a great beach and pool scene, the hotel will undergo an upgrade in May 2025, it’s dated but not too bad. The service was great, nice people. It an expensive week with food and drink, but a great week that has a relaxing vibe! The staff and service were A

Stayed 4 nights in Apr 2025

10/10 Excellent

Richard

Mar 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Mar 2025

10/10 Excellent

Patricia

Traveled with family

Mar 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

beautiful area with many activities during the day. Ideal to have own transportation to explore mainland for shopping and restaurants in Miama vicinity

Stayed 3 nights in Mar 2025

10/10 Excellent

Elizabeth

Mar 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

this is the second time we’ve stayed at this property. The staff is wonderful and ready to accommodate anything that you need. The walk to the beach is so short, and I love the fact that there is an adult only and children’s pool. There’s an amazing coffee bar for custom drinks. The location is a quick ride to the Brickell area where there’s a many amazing restaurants and shopping. I will continue to stay at this property. My only complaint is the food overall is not as good as the coconut Grove, Ritz Carlton, which is where we also stay frequently because we have a child that attends the university of Miami aside from the room service and pool and beach menu being not quite as good as coconut Grove and South Beach properties. I would say it’s a perfect resort and I’m being super critical because I would give the food a seven or eight it is not terrible. I just enjoy the options the menus at the other properties better Isabel’s at the Coconut Grove Ritz Carlton is hands-down our favorite. it is also definitely very difficult to get service on the beach. I did have to chase down the server who was lovely and there was only one person working the entire beach and again I’m being super critical because at $1000 plus a night you’re just looking for superior service. Overall, I would still give this property at 10 you cannot beat the location. The staff the access to a beautiful picture perfect beach and two amazing pools. We will definitely stay after the renovation is complete.

Stayed 3 nights in Mar 2025

10/10 Excellent

Sergio, Huixquilucan

Traveled with partner

Mar 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Incredible expiration liked everything

Stayed 2 nights in Mar 2025

10/10 Excellent

Wendy

Traveled with family

Mar 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I am in love with this property and everyone that works there is wonderful. The only comment I have is they need new towels by the pool. They were frayed on the edges and many fresh towels had stains on them. My only flaw on the property.

Stayed 3 nights in Mar 2025

10/10 Excellent

Javier

Mar 8, 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Doreen, Syosset

Mar 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The property is just beautiful. The staff is very professional, friendly and helpful. The lunch at the Mexican restaurant was phenomenal. The best quesadillas I’ve ever had!

Stayed 1 night in Mar 2025

10/10 Excellent

Tony

Mar 1, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Feb 2025

10/10 Excellent

timothy

Feb 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

10/10 Excellent

john

Feb 16, 2025

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Feb 15, 2025

Disliked: Cleanliness

Disappointed

For the Ritz, I expect better.

Stayed 1 night in Feb 2025

10/10 Excellent

Megan

Traveled with partner

Feb 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful property and such a relaxing stay! Will definitely be back again!

Stayed 2 nights in Feb 2025

10/10 Excellent

Yejun

Feb 4, 2025

Stayed 4 nights in Jan 2025

10/10 Excellent

Lynley

Traveled with group

Feb 2, 2025

Liked: Amenities, property conditions & facilities

Great stay! Nice amenities and great food.

Stayed 3 nights in Jan 2025

4/10 Poor

Jennifer

Traveled with group

Feb 2, 2025

Liked: Room comfort

Disliked: Staff & service, property conditions & facilities

Ok, but not worth the money

Property is run down, the staff was friendly but not helpful and I never got my ice that I asked for…

Stayed 1 night in Jan 2025

2/10 Terrible

Andre, Ft Lauderdale

Traveled with partner

Jan 16, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Extremely dissapointing for a 5 start hotel ! Old and awfull mattresses ! Like sleeping in a bed with 2 enormous holes ! Mattresses must be 20 years old Awful Internet is slow and awful Netflix wont work No coffee maker in the room ! It's like a 3 star hotel.......very dissapointing Breakfast is dissapoiting as well with a 3 star room , furniture that is outdated and food that is common Dinner overrated and not good we stayed only 1 night and moved Outdated Expensive Not worth it

Stayed 1 night in Jan 2025

10/10 Excellent

Dania

Jan 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jan 2025

8/10 Good

Todd

Traveled with family

Dec 26, 2024

Liked: Cleanliness, staff & service

The folks at the restaurants, cafes, front desk, beach etc were all very nice and professional. The room itself and the property need some work (renovation will happen in 2025).

Stayed 4 nights in Dec 2024

10/10 Excellent

Eric

Dec 21, 2024

Stayed 2 nights in Nov 2024

10/10 Excellent

John

Traveled with family

Dec 16, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's a Ritz, So It's Amazing

This place is incredible. Service outstanding, place is beautiful and on the beach. It has all the amenities you would expect from a top hotel. But clearly a case of you get what you pay for. And you will be paying a lot of money for everything - $50 parking, $48 Resort Fee, expensive meals. So if you got the big bucks - go treat yourself!

Stayed 1 night in Dec 2024

4/10 Poor

Carol

Dec 15, 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Stayed 1 night in Dec 2024

10/10 Excellent

Alon

Dec 6, 2024

Stayed 4 nights in Nov 2024

4/10 Poor

Erika

Traveled with family

Dec 3, 2024

Disliked: Staff & service, property conditions & facilities

Not a Ritz experience. Our 5th floor always smelling food for the 6 nights we stay there, noisy balcony from the hotel air circulation. Service very poor. The worst of all was the fishing boat recommendation ...Therapy IV.... how can Ritz be envolver in a such fake fishing experience?! had booked myself a fishing boat before and it was a real experience .... because I trusted the hotel I decided to follow the concierge suggestion.... what a shame! I love Key Biscayne the beach is beautiful and I wish this hotel be renovated to bring us a real Ritz Carlton experience.