I own 3 rentals and I am always annoyed when guests give me a 3 stars and they haven't given me a chance to correct their complaints. This management company didn't seem to care. The apartment is clean, check in is easy and the apartment is in a good location. However, the apartment is cold and the water in the master shower does not get warm. But the most alarming thing was that midway through out trip we came home to a door wide open. Computer and valuables had been left out. Although nothing was stolen, we felt unsafe because we were two single woman traveling. Could have lived with all this but here was the biggest setback. There is no place to leave your luggage, so if your flight is in the afternoon or evening, DO NOT BOOK this apartment. The only solution they offered was to book another night for an additional 5 hours of luggage storage. When I suggested a discounted rate. They took the cleaning fee off. (which they were not going to use anyways) Hope this helps for future travelings.