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The Ritz-Carlton, Mexico City

5.0 star property

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Photo gallery for The Ritz-Carlton, Mexico City

Bar (on property)
Exterior
Breakfast, lunch and dinner served
Indoor pool
Club Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Avenida Paseo de la Reforma 509,, Cuauhtemoc, Mexico City, CDMX, 6500
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Chapultepec Park
    ‪5 min walk‬
  • Place, Angel of Independence Monument
    ‪12 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Park View (Terrace)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Park View (Terrace)

  • Park view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Park View (Terrace)

Junior Suite, 1 King Bed, Park View (Terrace) | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Park View (Terrace)

  • Park view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (City View)

Deluxe Room, 1 King Bed, City View (City View) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View (City View)

9.6 out of 10
Exceptional
(13 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View (City View)

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, City View (City View)

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Park View (Terrace)

Deluxe Room, 2 Queen Beds, Park View (Terrace) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Park View (Terrace)

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, City View (City View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, City View (City View)

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View (Corner)

Deluxe Room, 1 King Bed, City View (Corner) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View (Corner)

  • City view
  • 516 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Park View (Park View)

Deluxe Room, 1 King Bed, Park View (Park View) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Park View (Park View)

  • Park view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Park View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds (Park View)

  • Park view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds, Park View (Corner, Terrace)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Queen Beds, Park View (Corner, Terrace)

  • Park view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, City View (Corner)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, City View (Corner)

  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Park View (Corner)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Park View (Corner)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Park View

Luxury Suite, 1 King Bed, Park View | Living room | LCD TV, toys

Luxury Suite, 1 King Bed, Park View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed, Park View

Royal Suite, 1 King Bed, Park View | Living room | LCD TV, toys

Royal Suite, 1 King Bed, Park View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | Living room | LCD TV, toys

Club Suite, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mexico City

Located in Reforma, The Ritz-Carlton, Mexico City is within a 5-minute walk of Paseo de la Reforma and within 15 minutes of other popular attractions like Angel of Independence Monument. This 153-room, 5-star hotel has a restaurant along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.1 miles
  • Torre Mayor - 2 min walk - 0.1 miles
  • Chapultepec Park - 5 min walk - 0.3 miles
  • Chapultepec Castle - 10 min walk - 0.6 miles
  • Angel of Independence Monument - 12 min walk - 0.7 miles

Getting around

  • Mexico City Buenavista Station - 5 min drive
  • Chapultepec Station - 6 min walk
  • Benito Juarez International Airport (MEX) - 21 min drive

Restaurants

  • ‪Ling Ling - ‬1 min walk
  • ‪Tierra Garat - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Il Becco - ‬3 min walk
  • ‪Samos - ‬1 min walk

About this property

The Ritz-Carlton, Mexico City

The Ritz-Carlton, Mexico City features a full-service spa, an indoor pool, and a gym. Valet parking is available for MXN 200 per night. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and litter boxes. Other amenities at this luxury hotel include free WiFi in public areas, a terrace, and laundry facilities.
Guests can expect free WiFi and LCD TVs. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include sofa beds, minibars, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Spa has 3 treatment rooms. Services include massages. The spa is open daily.

Similar properties

Exterior
Sofitel Mexico City Reforma
Reforma
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
9.6 out of 10, Exceptional, 972 reviews
$440 nightly
The price is $526
May 8 - May 9
Total with taxes and fees
Sofitel Mexico City Reforma

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 200 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:30 AM on weekdays and 7:00 AM to 12:30 PM on weekends; MXN 600 for adults and MXN 600 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Carlotta Reforma
  • Samos Sabores Míos

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Art supplies
  • Baby toys
  • Children's games
  • Children's toys
  • Free rollaway/extra bed
  • High chair
  • In-room crib
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 58 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Day bed
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 3502 per accommodation, per stay
  • Dogs and cats only
  • Food and water bowls and litter boxes are available
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 600.00 for adults and MXN 600.00 for children
  • Valet parking fee: MXN 200 per night
  • Pet fee: MXN 3502 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Ritz Carlton, Mexico City
The Ritz-Carlton, Mexico City Hotel
The Ritz-Carlton, Mexico City Mexico City
The Ritz-Carlton, Mexico City Hotel Mexico City

Frequently asked questions

Is free cancellation available at The Ritz-Carlton, Mexico City?

The Ritz-Carlton, Mexico City provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Ritz-Carlton, Mexico City?

As of Apr 19, 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Mexico City on May 1, 2026 start from $1,086, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of The Ritz-Carlton, Mexico City?

This hotel is situated in Reforma within a short 3-minute walk of Paseo de la Reforma and also 12 minutes on foot from Angel of Independence Monument. You'll also find Chapultepec Park and Avenida Presidente Masaryk less than a mile away.

Is there a spa available at The Ritz-Carlton, Mexico City?

Spa is the hotel's full-service spa and services include massages.

Does The Ritz-Carlton, Mexico City feature a casino at the property?

No, The Ritz-Carlton, Mexico City doesn't have a casino.

Is there an indoor pool at The Ritz-Carlton, Mexico City?

Yes, this hotel has an indoor pool.

Does The Ritz-Carlton, Mexico City feature a restaurant that includes a breakfast menu?

Yes, The Ritz-Carlton, Mexico City serves a cooked-to-order breakfast for a surcharge each morning at Samos Sabores Míos.

Does The Ritz-Carlton, Mexico City allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at The Ritz-Carlton, Mexico City for a fee of MXN 3502 per accommodation, per stay. The property also provides food and water bowls and litter boxes.

Where is the closest airport to The Ritz-Carlton, Mexico City?

The closest major airport to The Ritz-Carlton, Mexico City is Benito Juarez International Airport (MEX), which is 9.4 mi away (21 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 26.6 mi away (53-minute drive).

The Ritz-Carlton, Mexico City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 207 out of 248 reviews
Rating 8 - Good. 17 out of 248 reviews
Rating 6 - Okay. 13 out of 248 reviews
Rating 4 - Poor. 2 out of 248 reviews
Rating 2 - Terrible. 9 out of 248 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities
The hotel was magnificent and extremely clean. Awesome location in central CDMX. The Club Lounge was good, but with a lower number of guests using it, I think some of the food may have been scaled back. That being said, the Club Lounge food was very good, with the various soups being some of the best that we have ever had! Barbara and Sofia in the Club Lounge are a real asset to the hotel and company. They provided service much above of what we were expecting.Housekeeping for our room was also excllent! Gym is very well equipped for a hotel gym, and very clean. Downfall for the week-long trip was the elevator situation. One of the two elevators going to the motor lobby, club lounge, and the 38th floor (Reforma bar and to transfer to the elevators to the rooms) was down the whole time, with the sole elevator also having repairs done.It made for a few lengthy waits (5+ mins).
Stayed 7 nights in Jan 2026

10/10 Excellent

Simon

Stayed 2 nights in Jan 2026

10/10 Excellent

Alfonso

Stayed 3 nights in Dec 2025

10/10 Excellent

Jesus

Stayed 4 nights in Dec 2025

10/10 Excellent

Atalo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and the view it is fenomenal
Stayed 1 night in Dec 2025

4/10 Poor

Luis

Business traveler
Liked: Cleanliness
Disliked: Amenities
This Ritz Hotel have not the level for one ritz around the world. Very poor the rooms ( closets… Spaces … etc ).
Very poor closet impractical totality
The poor decoration and furnishings…
Nice view that’s all
Stayed 2 nights in Dec 2025

10/10 Excellent

CARLOS, New York

Stayed 5 nights in Nov 2025

10/10 Excellent

rodrigo

Liked: Cleanliness, staff & service, amenities
excelent
Stayed 1 night in Sep 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Amenities
Wonderful stay!
Stayed 4 nights in Oct 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
The Best Ritz Carlton I have ever stayed in!
Stayed 1 night in Sep 2025

10/10 Excellent

Paola

Stayed 3 nights in Sep 2025

10/10 Excellent

Greggory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gh
Stayed 4 nights in Aug 2025

10/10 Excellent

Trevor

Stayed 3 nights in Sep 2025

10/10 Excellent

Tareq

Stayed 3 nights in Sep 2025

10/10 Excellent

Nina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is amazing. Great location, stunning views, club lounge is amazing. Friendly, very attentive staff, wonderful housekeeping. Spa, pool and gym are large. Hotel is just the best choice to stay in Mexico City.
Stayed 4 nights in Sep 2025

10/10 Excellent

Oxana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply excellent and what’s expected. One of the best hotels in Mexico City with the best unobstructed view. From the moment I arrived, this property exceeded every expectation. The panoramic views of the city are absolutely breathtaking and truly unmatched - you feel like you’re on top of the world. The sauna and the steamroom were a perfect retreat after exploring the bustling city, offering a serene space to unwind and recharge. The coffee service was exceptional - rich, perfectly brewed, and served with the attention to detail you’d expect from The Ritz. The tequila tasting was an absolute highlight of my stay. The selection was curated beautifully, and the experience was both educational and thoroughly enjoyable. It’s clear they take pride in showcasing Mexico’s finest spirits. Every amenity was thoughtfully designed and impeccably maintained. The staff’s attention to detail was remarkable, and their genuine hospitality made the entire experience feel effortless and luxurious. I got a private room for my work meeting and it was perfectly private. This is hospitality at its finest - sophisticated yet warm, grand yet personal. If you’re looking for an unforgettable stay in Mexico City with world-class service, stunning views, and exceptional amenities, look no further. This hotel sets the gold standard for luxury hospitality in the city. I can’t wait to return.
Stayed 1 night in Sep 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This how the Ritz should be everywhere. Excellent service and iconic spaces. Head and shoulders above other hotels.
Stayed 5 nights in Aug 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 3 nights in Aug 2025

10/10 Excellent

Jacinda, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Pedro Wilfedo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience to be at Ritz-Carlton-Mexico, Good restaurant with a nice view of the city, great bar with good service. Excellent bed. We were impressed with the services all around. Definitely, we will go back. Thank you to the personal at the hotel.
Stayed 5 nights in Jul 2025

8/10 Good

Omar

Stayed 3 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are excellent. Excellent location with plenty of options within walking distance.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably one of our favorite hotels ever. Just incredible.
Stayed 4 nights in Jul 2025

10/10 Excellent

Deividas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

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