The Ritz-Carlton, Mexico City

5.0 star property
Luxury hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Mexico City

Enjoy a panoramic city view from the large window in this stylish room with a comfortable seating area and a spacious bed.
Enjoy unobstructed city views from this sleek, contemporary room with a seating area and modern amenities.
Relax in a stylish space with a panoramic city view, featuring a sofa, coffee table, and armchairs.
1 bedroom, premium bedding, minibar, in-room safe
Experience the sleek, modern lobby with a central reception area, abstract ceiling sculpture, and polished floors.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Parking available
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
Avenida Paseo de la Reforma 509,, Cuauhtemoc, Mexico City, CDMX, 6500
  • Paseo de la Reforma
    ‪2 min walk‬
  • Angel of Independence Monument
    ‪12 min walk‬
  • Auditorio Nacional
    ‪3 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪12 min drive‬

Room options

Junior Suite, 1 King Bed, Non Smoking, Park View (Corner)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, City View (Corner)

  • 516 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking, City View (City View)

10.0 out of 10
Exceptional
(6 reviews)
  • 473 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Queen Beds

Club Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Royal Suite, 1 King Bed, Non Smoking, Park View

  • City view
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 1 King Bed, Non Smoking, Park View

  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking, Park View (Terrace)

10.0 out of 10
Exceptional
(3 reviews)
  • 441 sq ft
  • Park view
  • Sleeps 3
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking, City View (City View)

9.6 out of 10
Exceptional
(12 reviews)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking, City View (City View)

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds, Non Smoking, Park View (Corner, Terrace)

  • 474 sq ft
  • Park view
  • Sleeps 3
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking, City View (Corner)

  • 592 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking, Park View (Terrace)

  • 409 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking (Park View)

  • 441 sq ft
  • Park view
  • Sleeps 3
  • 2 Queen Beds

Junior Suite, 1 King Bed, Non Smoking, Park View (Terrace)

  • 710 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Park View (Park View)

  • 431 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mexico City

Located in Reforma, The Ritz-Carlton, Mexico City is adjacent to Paseo de la Reforma and within a 15-minute walk of popular sights like Angel of Independence Monument. This 153-room, 5-star hotel has a restaurant along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.1 miles
  • Angel of Independence Monument - 12 min walk - 0.7 miles
  • Auditorio Nacional - 3 min drive - 1.7 miles
  • World Trade Center Mexico City - 4 min drive - 2.6 miles
  • Palacio de Bellas Artes - 5 min drive - 2.4 miles

Getting around

  • Chapultepec Station - 7 min walk
  • Mexico City Buenavista Station - 12 min drive
  • Benito Juarez International Airport (MEX) - 24 min drive

Restaurants

  • ‪Ling Ling Mexico City - ‬1 min walk
  • ‪Tierra Garat - ‬3 min walk
  • ‪Cocina Abierta Torre Reforma - ‬2 min walk
  • ‪Samos - ‬1 min walk
  • ‪Starbucks - ‬1 min walk

About this property

The Ritz-Carlton, Mexico City

Luxury hotel with a full-service spa and a fitness center
The Ritz-Carlton, Mexico City features a full-service spa, an indoor pool, and a gym. Valet parking is available for MXN 200 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and litter boxes. Other amenities at this luxury hotel include free WiFi in public areas, a terrace, and laundry facilities.
Guests can expect free WiFi and LCD TVs. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include sofa beds, minibars, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.
The onsite spa has massage/treatment rooms. Services include massages. The spa is open daily.

Languages

English, French, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 200 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:30 AM on weekdays and 7:00 AM to 12:30 PM on weekends; MXN 600 for adults and MXN 600 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Carlotta Reforma
  • Samos Sabores Míos

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Art supplies
  • Baby toys
  • Children's games
  • Children's toys
  • Free rollaway/extra bed
  • High chair
  • In-room crib
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 58 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Day bed
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 3502 per accommodation, per stay
  • Dogs and cats only
  • Food and water bowls and litter boxes are available
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 600.00 for adults and MXN 600.00 for children
  • Valet parking fee: MXN 200 per night
  • Pet fee: MXN 3502 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Ritz Carlton, Mexico City
The Ritz-Carlton, Mexico City Hotel
The Ritz-Carlton, Mexico City Mexico City
The Ritz-Carlton, Mexico City Hotel Mexico City

Frequently asked questions

Is free cancellation available at The Ritz-Carlton, Mexico City?

The Ritz-Carlton, Mexico City provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Ritz-Carlton, Mexico City?

As of Aug 8, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Mexico City on Aug 10, 2025 start from $669.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of The Ritz-Carlton, Mexico City?

This hotel is situated in Reforma within a 10-minute walk of Paseo de la Reforma and Chapultepec Park. You'll also find Angel of Independence Monument and Chapultepec Castle less than a mile away.

Is parking available on site at The Ritz-Carlton, Mexico City?

Yes, valet parking is offered for MXN 200 per night. Accessible parking is also available for guests.

Is there a spa available at The Ritz-Carlton, Mexico City?

There is a full-service spa available for guests to enjoy and services include massages.

Does The Ritz-Carlton, Mexico City feature a casino at the property?

No, The Ritz-Carlton, Mexico City doesn't have a casino.

Is there an indoor pool at The Ritz-Carlton, Mexico City?

Yes, this hotel has an indoor pool.

Is The Ritz-Carlton, Mexico City a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at The Ritz-Carlton, Mexico City?

No, there isn't a spa tub at this hotel.

Does The Ritz-Carlton, Mexico City feature a restaurant that includes a breakfast menu?

Yes, The Ritz-Carlton, Mexico City serves a cooked-to-order breakfast for a surcharge each morning at Samos Sabores Míos.

Does The Ritz-Carlton, Mexico City allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at The Ritz-Carlton, Mexico City for a fee of MXN 3502 per accommodation, per stay. The property also provides food and water bowls and litter boxes.

Does The Ritz-Carlton, Mexico City have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to The Ritz-Carlton, Mexico City?

The closest major airport to The Ritz-Carlton, Mexico City is Benito Juarez International Airport (MEX), which is 9.4 mi away (24 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 26.6 mi away (54-minute drive).

Can I book a room with a balcony at The Ritz-Carlton, Mexico City?

Yes, some guestrooms at this hotel offer a terrace where guests can enjoy park or city views.

The Ritz-Carlton, Mexico City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 171 out of 205 reviews
Rating 8 - Good. 12 out of 205 reviews
Rating 6 - Okay. 12 out of 205 reviews
Rating 4 - Poor. 1 out of 205 reviews
Rating 2 - Terrible. 9 out of 205 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pedro Wilfedo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience to be at Ritz-Carlton-Mexico, Good restaurant with a nice view of the city, great bar with good service. Excellent bed. We were impressed with the services all around. Definitely, we will go back. Thank you to the personal at the hotel.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are excellent. Excellent location with plenty of options within walking distance.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gislena Aixa

Stayed 3 nights in May 2025

10/10 Excellent

Chi Ngai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent city view
Stayed 4 nights in Apr 2025

10/10 Excellent

Rebeca

Stayed 1 night in Apr 2025

10/10 Excellent

CARLOS E

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and very convenient location

I went to Mexico for a 4 days business trip. Room is spacious with great view to the Chapultepec park. Service from the staff is very good. Food at their own restaurant is good but service is slow, especially at breakfast time so if you're in a rush you better come down earlier than planned.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic facilities and service!
Stayed 5 nights in Apr 2025

10/10 Excellent

Patrice

Stayed 4 nights in Apr 2025

8/10 Good

Fernando

Traveled with group
Liked: Property conditions & facilities
Stayed 8 nights in Apr 2025

10/10 Excellent

Eli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs more dinning options.
Stayed 7 nights in Apr 2025

10/10 Excellent

Minita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay! Rooms were excellent, beds extremely comfortable and staff were impeccable! Highly recommend and will definitely return!
Stayed 3 nights in Apr 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Katherine

Stayed 4 nights in Mar 2025

10/10 Excellent

Sanjeev, Ames

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the Chepultepec Park from the room and the bar.
Stayed 4 nights in Feb 2025

10/10 Excellent

Devang Mahesh

Liked: Cleanliness, property conditions & facilities
Excellent experience, great view!
Stayed 4 nights in Dec 2024

10/10 Excellent

Erik, Malibu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome
Stayed 5 nights in Mar 2025

10/10 Excellent

Nariman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean and friendly.
Stayed 6 nights in Feb 2025

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jaime

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff spoiled me the entire week. Fantastic experience.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel, super friendly staff, amenities were amazing
Stayed 7 nights in Dec 2024

10/10 Excellent

Farhad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this Hotel is great. However, the New Year's Eve party was NOT what we expected. the restaurant was cold so people started asking about blankets. Too much food with an uncooked stake which we returned. the atmosphere was not for celebration, just another dining day. We spent $700 for 2ppl and came out very disappointed.
Stayed 2 nights in Dec 2024

6/10 Okay

Oscar

Traveled with family
Liked: Cleanliness, room comfort

For a Ritz I was expecting better

Building is great, service is in generql good. Everybody is attentive. The furninshing were a bit off. Not to what I think the level of a Ritz Hotel should be.
Stayed 5 nights in Dec 2024

6/10 Okay

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities
Property is nice in a very well and protected area
Stayed 3 nights in Dec 2024

10/10 Excellent

Jeffrey

Stayed 5 nights in Oct 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience
Stayed 2 nights in Nov 2024