See all properties

Mondrian Mexico City Condesa

Choose dates to view prices

Photo gallery for Mondrian Mexico City Condesa

Penthouse, 1 King Bed (Roma) | Premium bedding, down comforters, minibar, in-room safe
Property video
Front of property
Suite, 1 King Bed, Balcony (Condesa) | Premium bedding, down comforters, minibar, in-room safe
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Aguascalientes 156, Hipódromo Condesa, Mexico City, CDMX, 06100
  • Place, Avenida Insurgentes
    ‪1 min walk‬
  • Place, Mexico Park
    ‪5 min walk‬
  • Place, Paseo de la Reforma
    ‪5 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, down comforters, minibar, in-room safe

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(23 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(38 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(19 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Skyline)

Superior Room, 1 King Bed (Skyline) | Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed (Skyline)

8.0 out of 10
Very good
(4 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Condesa)

Suite, 1 King Bed, Balcony (Condesa) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed, Balcony (Condesa)

  • 840 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 1 King Bed (Condesa)

Penthouse, 1 King Bed (Condesa) | Premium bedding, down comforters, minibar, in-room safe

Penthouse, 1 King Bed (Condesa)

  • 1873 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (Corner)

Suite, 1 King Bed, Corner (Corner) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed, Corner (Corner)

  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace (Mondrian)

Suite, 1 King Bed, Terrace (Mondrian) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed, Terrace (Mondrian)

  • 2562 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 1 King Bed (Roma)

Premium bedding, down comforters, minibar, in-room safe

Penthouse, 1 King Bed (Roma)

  • 1873 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace (Skyline)

Suite, 1 King Bed, Terrace (Skyline) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed, Terrace (Skyline)

10.0 out of 10
Exceptional
(4 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible

Superior Room, 1 King Bed, Accessible | Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Skyline)

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 2 Double Beds (Skyline)

9.6 out of 10
Exceptional
(8 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed, Terrace

Superior Suite, 1 King Bed, Terrace | Premium bedding, down comforters, minibar, in-room safe

Superior Suite, 1 King Bed, Terrace

7.4 out of 10
Good
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace

Suite, 1 King Bed, Terrace | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed, Terrace

9.4 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

You may also like

Ad

Andaz Condesa Mexico City, By Hyatt

La Condesa
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
9.0 out of 10, Wonderful, 367 reviews
$224 nightly
The price is $267
Jun 14 - Jun 15
Total with taxes and fees
Andaz Condesa Mexico City, By Hyatt

About the neighborhood

Mexico City

Located in La Condesa, Mondrian Mexico City Condesa is within 2 miles (3 km) of popular attractions such as World Trade Center Mexico City and Paseo de la Reforma. This 5-star hotel has 183 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Avenida Insurgentes - 1 min walk - 0.1 miles
  • Blackberry Auditorium - 5 min walk - 0.3 miles
  • Mexico Park - 5 min walk - 0.3 miles
  • Paseo de la Reforma - 5 min drive - 1.4 miles
  • World Trade Center Mexico City - 5 min drive - 1.5 miles

Getting around

  • Chilpancingo Station - 5 min walk
  • Mexico City Buenavista Station - 8 min drive
  • Benito Juarez International Airport (MEX) - 26 min drive

Restaurants

  • ‪Cabuya Rooftop - ‬2 min walk
  • ‪Taco Naco - ‬1 min walk
  • ‪Castizo - ‬1 min walk
  • ‪Grafocafé - ‬2 min walk
  • ‪Patio Condesa - ‬1 min walk

About this property

Mondrian Mexico City Condesa

Mondrian Mexico City Condesa features a nightclub, a 24-hour gym, and in-room fitness. Valet parking is MXN 300 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for MXN 2650 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect 55-inch LED TVs with satellite channels and Netflix, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, espresso makers, and free local calls are also standard. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and in-room fitness.
Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments.

Similar properties

Suite, Terrace | Premium bedding, down comforters, pillowtop beds, in-room safe
AR 218 Hotel by ULIV
La Condesa
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 1,151 reviews
$156 nightly
The price is $186
May 26 - May 27
Total with taxes and fees
AR 218 Hotel by ULIV

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Secured, covered valet parking on site (MXN 300 per day)
  • Limited onsite valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 550 for adults and MXN 350 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Terraza Condesa
  • The FlowerShop

Things to do

  • 24-hour gym
  • Arcade/game room
  • Art gallery
  • Billiards/pool table
  • Books
  • Evening entertainment
  • Nightclub
  • Shopping
  • Stereo

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's books
  • Children's games
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center
  • Coworking space

Outdoors

  • Outdoor furniture
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Magnifying mirror
  • Phone accessibility kit
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1962
  • Communal living room
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated guestrooms - December 2022
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 1500 per accommodation, per stay
  • Dogs and cats only
  • 1 total (110 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 550 for adults and MXN 350 for children
  • Airport shuttle fee: MXN 2650 per vehicle (roundtrip, maximum occupancy 3)
  • Covered valet parking fee: MXN 300 per day
  • Pet fee: MXN 1500 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mondrian Mexico City Condesa

Mondrian Mexico City Condesa Hotel

Mondrian Mexico City Condesa Mexico City

Mondrian Mexico City Condesa Hotel Mexico City

Frequently asked questions

Are free cancellation options available at Mondrian Mexico City Condesa ?

Mondrian Mexico City Condesa offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Mondrian Mexico City Condesa ?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at Mondrian Mexico City Condesa on May 26, 2026 start from $341, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Mondrian Mexico City Condesa ?

This hotel is situated in La Condesa, just steps from Blackberry Auditorium, and within a 10-minute walk of Mexico Park and Avenida Insurgentes. You'll also find Angel of Independence Monument and Paseo de la Reforma within a short drive.

Is parking available on site at Mondrian Mexico City Condesa ?

Yes, secured valet parking is offered for MXN 300 per day. Though parking is limited parking, wheelchair-accessible van parking is also available.

Is a spa located at Mondrian Mexico City Condesa ?

Spa services at the hotel include body wraps, couples treatments, massages, and mani/pedis.

Are there luxury amenities available at Mondrian Mexico City Condesa ?

Yes, guests can indulge in luxuries such as an al fresco restaurant, champagne service, and massages at this hotel.

Does Mondrian Mexico City Condesa have a casino at the property?

No, Mondrian Mexico City Condesa doesn't have a casino.

Is there an indoor pool at Mondrian Mexico City Condesa ?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Mondrian Mexico City Condesa ?

There are many amenities for couples at this hotel, including champagne service as well as a garden-view restaurant and proposal/romance packages.

Does Mondrian Mexico City Condesa have a hot tub?

No, this hotel doesn't have a spa tub.

Does Mondrian Mexico City Condesa feature a restaurant that includes a breakfast menu?

Yes, Mondrian Mexico City Condesa serves buffet breakfast for a surcharge each morning at La Terraza Condesa.

Does Mondrian Mexico City Condesa allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Mondrian Mexico City Condesa for a fee of MXN 1500 per accommodation, per stay. The property also provides food and water bowls.

Does Mondrian Mexico City Condesa have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

What is the closest airport to Mondrian Mexico City Condesa ?

The closest major airport to Mondrian Mexico City Condesa is Benito Juarez International Airport (MEX), which is 7.6 mi away (26 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 28.4 mi away (58-minute drive).

Are there rooms with balconies that I can book at Mondrian Mexico City Condesa ?

Yes, some guestrooms at Mondrian Mexico City Condesa offer a furnished balcony.

Does Mondrian Mexico City Condesa offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Mondrian Mexico City Condesa .

Mondrian Mexico City Condesa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 655 out of 894 reviews
Rating 8 - Good. 142 out of 894 reviews
Rating 6 - Okay. 56 out of 894 reviews
Rating 4 - Poor. 23 out of 894 reviews
Rating 2 - Terrible. 18 out of 894 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Asad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2026

10/10 Excellent

Justin

Stayed 3 nights in Mar 2026

2/10 Terrible

Sapandeep

Stayed 1 night in Feb 2026

8/10 Good

Alan

Stayed 3 nights in Jan 2026

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities
Attentive staff, clean and very cool rooms. Great part of town
Stayed 5 nights in Feb 2026

8/10 Good

Jean

Traveled with family
Liked: Cleanliness, staff & service
Staff were friendly and helpful, and the hotel is beautiful
Stayed 4 nights in Feb 2026

10/10 Excellent

Matt

Nice room, staff was amazing, area was awesome. Would recommend
Stayed 7 nights in Jan 2026

10/10 Excellent

Simranjit

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
beautiful hotel and staff went above and beyond always!
Stayed 5 nights in Oct 2025

10/10 Excellent

Thomas, Cleveland Heights

Stayed 7 nights in Feb 2026

8/10 Good

Mary

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, especially the concierge team; wonderful breakfast.
Stayed 7 nights in Jan 2026

10/10 Excellent

Morgan

Stayed 1 night in Jan 2026

10/10 Excellent

Gregory

Stayed 1 night in Jan 2026

10/10 Excellent

Josephine

Stayed 5 nights in Jan 2026

10/10 Excellent

Cristian

Stayed 5 nights in Jan 2026

10/10 Excellent

sina

Liked: Cleanliness, amenities, property conditions & facilities
Great placez
Stayed 3 nights in Jan 2026

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2026

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities
Loved this hotel, and everything about it! The room was beautiful and super clean, and I appreciated all of the amenities offered. Everyone was very friendly and incredibly helpful from check in to check out, the team made me feel welcome and taken care of. I found my King room spacious, modern and incredibly clean-- and I'm super picky with cleanliness. The location cannot be beat-- it's perfect and exactly where you want to be with El Parque just steps away, fabulous restaurants, cocktail bars and coffee shops right outside your door. I will absolutely be back!
Stayed 5 nights in Jan 2026

10/10 Excellent

Roger

Stayed 4 nights in Jan 2026

10/10 Excellent

Thea Olivia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Clean and modern, comfortable rooms. Staff were friendly. Location was fantastic for tourists. Loved the neighbourhood.
Stayed 3 nights in Jan 2026

10/10 Excellent

jane leanne

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities
Lovely hotel, good value, perfect location
Stayed 3 nights in Dec 2025

10/10 Excellent

Timothy, New York

Stayed 2 nights in Jan 2026

10/10 Excellent

Elsa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Cleanliness, staff and location.
Stayed 8 nights in Dec 2025

2/10 Terrible

Cynthia

Traveled with family
Disliked: Cleanliness, amenities
This was our second stay at this hotel, and the first time was amazing, but unfortunately the service was very bad this time. We experienced issues with cleanliness of the room--there was trash on the floor and an empty can in the fridge we found upon arrival and noticeably poor cleaning service throughout our duration. Things were not working in our room--a steamer was malfunctioning and sprayed water everywhere (this ended up getting replaced/resolved), a fridge that did not work (this also ended up getting replaced/resolved), and worst of all was a foul sewage odor coming from the toilet and shower. The odor could even be smelled in the room at night. We had to discuss this issue with the front desk, including managers, three separate times and it was never fixed. Their solution was adding a fragrance each time, but it was clearly a bigger issue and they should've moved us to another room (we had also suggested this to no avail). The smell was so strong, it made me want to gag and was such a terrible experience when you're trying to use the toilet and shower. Another issue was that we had to ask for the body wash to be refilled three times (it hadn't been filled upon our arrival) and they never refilled it...we eventually gave up asking. The hotel tried to make it up to us by leaving a dessert in our room, giving us a late check-out, and ordering us car service to the airport--we appreciated this, but the experience was so bad we will not be returning.
Stayed 5 nights in Dec 2025

10/10 Excellent

Mohina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025