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Laila Hotel Mexico City Reforma

Property class: 4
VIP Access

Choose dates to view prices

Photo gallery for Laila Hotel Mexico City Reforma

A reception desk with a 'Welcome' sign, a 'Laila' sign, and a digital clock displaying time in multiple cities.
A buffet with various food items and beverages.
A restaurant with outdoor seating, a chalkboard menu, and a red awning.
A hotel room with two beds, a desk with a chair, a TV displaying 'WELCOME to Laila Hotel', a window with curtains, and wall art.
A modern hotel entrance with a glass facade and a sign reading "Laila Hotel".

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym

Explore the area

View in a map
Rio Lerma 237, Colonia Cuauhtemoc, Mexico City, CDMX, 6500
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Angel of Independence Monument
    ‪7 min walk‬
  • Place, Chapultepec Park
    ‪9 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a desk with a chair, a TV displaying 'WELCOME to Laila Hotel', a window with curtains, and wall art.

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(53 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a TV, and artwork on the wall.

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(77 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, two armchairs, a desk with a computer, and a television.

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mexico City

Located in Reforma, Laila Hotel Mexico City Reforma is within a 5-minute walk of popular attractions such as Paseo de la Reforma and Diana the Huntress Fountain. This 167-room, 4-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.1 miles
  • Diana the Huntress Fountain - 2 min walk - 0.1 miles
  • Angel of Independence Monument - 7 min walk - 0.4 miles
  • Torre Mayor - 7 min walk - 0.4 miles
  • Chapultepec Park - 9 min walk - 0.5 miles

Getting around

  • Sevilla Station - 8 min walk
  • Mexico City Fortuna Station - 9 min drive
  • Benito Juarez International Airport (MEX) - 21 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Tacos La Salsa - ‬1 min walk
  • ‪Peltre Lonchería - ‬2 min walk
  • ‪Doña Blanca - ‬2 min walk
  • ‪Sede Café Río Lerma - ‬1 min walk

About this property

Laila Hotel Mexico City Reforma

At Laila Hotel Mexico City Reforma, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. If you drive, self parking is MXN 150 per night, or you can take advantage of the airport shuttle (available on request) for MXN 1000 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a conference center, a 24-hour business center, and a terrace.
Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in pillow menus. Coffee makers, safes, and phones are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 9:00 PM on request
  • Covered, secured self parking on site (MXN 150 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 290 for adults and MXN 200 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle tours
  • Books

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Conference center (1,087 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 on-site accessible parking spaces
  • Accessible airport shuttle
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (39 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Ballroom
  • Beaux Arts architecture
  • Built in 1974
  • Double-glazed windows
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 1000 per accommodation, per stay, plus a deposit of MXN 1000 per stay
  • Dogs only
  • 2 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 3 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 290 for adults and MXN 200 for children
  • Airport shuttle fee: MXN 1000 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: MXN 150 per night
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • Laila Hotel Mexico City Reforma caters to LGBTQ+ guests.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Business Mexico
Casa Inn Business Hotel
LaiLa Hotel CDMX Mexico City
Casa Business
LaiLa CDMX Mexico City
LaiLa CDMX
LaiLa Hotel CDMX Hotel
LaiLa Hotel CDMX Mexico City
LaiLa Hotel CDMX Hotel Mexico City

Frequently asked questions

What is there to do close to Laila Hotel Mexico City Reforma?

This hotel is situated in Reforma, just steps from Paseo de la Reforma, and within a 10-minute walk of Angel of Independence Monument and Chapultepec Park. You'll also find Avenida Presidente Masaryk and Reforma 222 less than a mile away.

How much does it cost to stay at Laila Hotel Mexico City Reforma?

As of Oct 22, 2026, prices found for a 1-night stay for 2 adults at Laila Hotel Mexico City Reforma on Nov 13, 2026 start from $125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Laila Hotel Mexico City Reforma?

Yes, covered parking is offered for MXN 150 per night. Though parking is limited parking, wheelchair-accessible parking is also available.

Does Laila Hotel Mexico City Reforma have a casino?

No, Laila Hotel Mexico City Reforma doesn't have a casino.

Is there an indoor pool at Laila Hotel Mexico City Reforma?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Laila Hotel Mexico City Reforma?

There are plenty of amenities for couples at this hotel, including a restaurant, proposal/romance packages, and a bar/lounge.

Are there hot tubs at Laila Hotel Mexico City Reforma?

No, there isn't a spa tub at this hotel.

Does Laila Hotel Mexico City Reforma feature a restaurant that includes a breakfast menu?

Yes, Laila Hotel Mexico City Reforma serves buffet breakfast for a surcharge each morning at La Terraza.

Does Laila Hotel Mexico City Reforma allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Laila Hotel Mexico City Reforma for a fee of MXN 1000 per accommodation, per stay. The property also provides food and water bowls. A deposit of MXN 1000 per stay is collected.

Are there connecting rooms at Laila Hotel Mexico City Reforma?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Laila Hotel Mexico City Reforma?

The closest major airport to Laila Hotel Mexico City Reforma is Benito Juarez International Airport (MEX), which is 9.2 mi away (21 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 26.4 mi away (53-minute drive).

Are there rooms with balconies at Laila Hotel Mexico City Reforma?

No, there aren't any guestrooms at Laila Hotel Mexico City Reforma that offer a balcony.

Does Laila Hotel Mexico City Reforma have a wedding venue?

Take advantage of the wedding venue at Laila Hotel Mexico City Reforma if you plan to say "I do" during your trip.

Laila Hotel Mexico City Reforma Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1113 out of 1577 reviews
Rating 8 - Good. 294 out of 1577 reviews
Rating 6 - Okay. 92 out of 1577 reviews
Rating 4 - Poor. 37 out of 1577 reviews
Rating 2 - Terrible. 41 out of 1577 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing & friendly staff from check-in, to Breakfast and check-out!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and the staff are very helpful
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Super friendly and helpful staff. Location is perfect, close to everything and the main square. The room was spotless and clean. Would definitely come back!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was close to everything perfect spot for a vacation and the staffs were very helpful with ideas
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and decent for a one day stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very comfortable no complaints
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly and helpful. Great walking distance to museums and restaurants.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and very welcoming to our small dog. Also great location and abundant breakfast buffet.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff and walking distance to every important place on Reforma. This will be my go-to hotel for business reasons and leisure from here on, my son loved the place.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very goos
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staying was satisfying, room clean and comfortable and great space for resting. Room service and lobby service excellent…!!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff is Amazing! Food, location. It's my go to hotel inCDMX!!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, courteous professional helpful staff, clean rooms, tasty buffet style breakfast.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
would stay again
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Clean, friendly staff, convenient location
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly staff. The room was clean and basic amenities were included. Some renovations may be needed.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place! Love it! I will stay there for my next trip.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it clean and very helpful! Perfect customer service!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, and well maintained. Same with the room. The air conditioner worked great for the hot weather. The area is very nice and safe to walk at night.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so incredibly welcoming. Will stay there in the future!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will absolutely be staying here again. Close to many sites, friendly staff, and yes there are many bars in the area - which is great!
Stayed 9 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LaiLa Hotel completely exceeded my expectations. The location is perfect, right off Paseo de la Reforma and tucked into a great neighborhood with tons of restaurants nearby. My room was incredibly spacious, clean, and very comfortable. Unlike a lot of places, the WiFi was lightning-fast and the shower had amazing water pressure with plenty of hot water. To top it all off, the staff was genuinely friendly and welcoming from check-in to check-out.
Stayed 3 nights in Jun 2026