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JW Marriott Hotel Mexico City Polanco

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Photo gallery for JW Marriott Hotel Mexico City Polanco

A restaurant with a long table set for dining, surrounded by wicker chairs, and a large tree in the center.
A man walking by a pool with large planters and a building in the background.
A Serenity Terrace with a wooden bench, a wicker chair, and potted plants.
A modern indoor seating area with sofas and chairs, a wooden railing, and large windows with geometric patterns.
A modern bar area with a marble countertop, bar stools, and a variety of bottles. There are seating areas with sofas and tables, and a large TV screen on the right.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Andres Bello No 29, Mexico City, 11560
  • Place, Chapultepec Park
    ‪2 min walk‬
  • Place, Avenida Presidente Masaryk
    ‪3 min walk‬
  • Place, Paseo de la Reforma
    ‪3 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪32 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

A modern hotel room with a large bed, a desk, and a view of the city.

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

A modern hotel room with two beds, a desk, and a large window offering a city view.

Room, 2 Double Beds

7.0 out of 10
Good
(2 reviews)
  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a desk, and a view of the city.

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(40 reviews)
  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

A modern hotel room with a sofa, a wooden coffee table, a chair, a TV, and a small kitchenette.

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View, Corner (Corner)

Suite, 1 King Bed, City View, Corner (Corner) | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 King Bed, City View, Corner (Corner)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

A modern hotel room with two beds, a desk, and a large window offering a city view.

Deluxe Room, 2 Double Beds

9.4 out of 10
Exceptional
(13 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

A cityscape with a mix of high-rise buildings and smaller structures, surrounded by greenery.

Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

A modern hotel room with two beds, a desk, and a large window offering a city view.

Executive Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Terrace

A modern hotel room with a sofa, a round table, a TV, and a balcony with chairs.

Suite, 1 Bedroom, Terrace

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 Bedroom

A modern hotel room with a large bed, a bedside table, a TV, a balcony with curtains, and a city view.

Presidential Suite, 1 Bedroom

  • City view
  • 1615 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A modern hotel room with a bed, a desk, a TV, and a seating area.

Suite, 1 Bedroom

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a sofa.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Mexico City

Located in Polanco, JW Marriott Hotel Mexico City Polanco is adjacent to Chapultepec Park and within a 5-minute walk of other popular sights like Paseo de la Reforma. This 312-room, 5-star hotel has 3 restaurants along with conveniences like an outdoor pool and a gym.

What's nearby

  • Chapultepec Park - 2 min walk - 0.1 miles
  • Avenida Presidente Masaryk - 3 min walk - 0.2 miles
  • Paseo de la Reforma - 3 min walk - 0.2 miles
  • Auditorio Nacional - 3 min walk - 0.2 miles
  • National Museum of Anthropology - 14 min walk - 0.8 miles

Getting around

  • Auditorio Station - 6 min walk
  • Mexico City Fortuna Station - 9 min drive
  • Benito Juarez International Airport (MEX) - 30 min drive

Restaurants

  • ‪Alfredo Di Roma - ‬3 min walk
  • ‪InterContinental Club Lounge - ‬3 min walk
  • ‪Living Room Bar - ‬2 min walk
  • ‪Cantina La No. 20 - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

JW Marriott Hotel Mexico City Polanco

Guests of JW Marriott Hotel Mexico City Polanco have access to an outdoor pool, a gym, and a sauna. Parking is available for USD 25 per day (USD 28 per day for valet parking), and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, a seasonal outdoor pool, and coffee/tea in a common area.
49-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Minibars, espresso makers, and free newspapers are also standard. Housekeeping is available on request.
A health club and complimentary bicycles are featured at the hotel. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 2,460 reviews
$321 nightly
The price is $384
Aug 14 - Aug 15
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 20 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (USD 25 per day)
  • Valet parking on site (USD 28 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 36 for adults and USD 18 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • ARCHIEBALD
  • CORSI
  • Estación 29
  • Sendero Polanco
  • Tahona Mezcal Room

Things to do

  • Free bicycle rentals
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • In a state park
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 26 floors
  • Ballroom
  • Banquet hall
  • Built in 1993
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Renovated entire property - November 2023
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • iPod dock
  • Netflix

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • Dogs and cats only

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 36 for adults and USD 18 for children
  • Fee for in-room wireless internet: USD 20 per day (rates may vary)
  • Self parking fee: USD 25 per day
  • Valet parking fee: USD 28 per day
  • Pet fee: USD 25 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-noon
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • The seasonal pool is open from January to December.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

JW Marriott Hotel Mexico City
JW Marriott Mexico City
JW Marriott Mexico City Santa Fe
Jw Marriott Mexico City Hotel Mexico City
Mexico City Jw Marriott
Mexico City Marriott
Marriott Mexico City
JW Marriott Hotel Mexico City
JW Marriott Hotel Mexico City Polanco Hotel
JW Marriott Hotel Mexico City Polanco Mexico City
JW Marriott Hotel Mexico City Polanco Hotel Mexico City

Frequently asked questions

Is a free cancellation option available at JW Marriott Hotel Mexico City Polanco?

JW Marriott Hotel Mexico City Polanco offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at JW Marriott Hotel Mexico City Polanco?

As of Jul 15, 2026, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Mexico City Polanco on Jul 24, 2026 start from $619, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near JW Marriott Hotel Mexico City Polanco?

This hotel is situated in Polanco, just steps from Chapultepec Park and Auditorio Nacional, and within a short walk of Paseo de la Reforma. You'll also find Avenida Presidente Masaryk and Parque Zoologico de Chapultepec less than a mile away.

Is parking available on site at JW Marriott Hotel Mexico City Polanco?

Yes, valet parking is offered for USD 28 per day and self parking is available for USD 25 per day. Wheelchair-accessible parking is also available for guests.

Does JW Marriott Hotel Mexico City Polanco have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, an al fresco restaurant, and 3 bars/lounges at this hotel.

Does JW Marriott Hotel Mexico City Polanco have a casino at the property?

No, JW Marriott Hotel Mexico City Polanco doesn't have a casino.

Is there an indoor pool at JW Marriott Hotel Mexico City Polanco?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from January until December.

Is JW Marriott Hotel Mexico City Polanco good for couples?

There are many amenities for couples at this hotel, including an al fresco restaurant and an outdoor pool plus some guestrooms feature a fireplace.

Are there hot tubs at JW Marriott Hotel Mexico City Polanco?

No, but this hotel does have a sauna.

Does JW Marriott Hotel Mexico City Polanco have a restaurant with a breakfast menu?

Yes, JW Marriott Hotel Mexico City Polanco has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does JW Marriott Hotel Mexico City Polanco allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at JW Marriott Hotel Mexico City Polanco for a fee of USD 25 per pet, per night.

Are there connecting rooms at JW Marriott Hotel Mexico City Polanco?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to JW Marriott Hotel Mexico City Polanco?

The closest major airport to JW Marriott Hotel Mexico City Polanco is Benito Juarez International Airport (MEX), which is 10.8 mi away (30 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 28.1 mi away (61-minute drive).

Are there rooms with balconies that I can book at JW Marriott Hotel Mexico City Polanco?

Yes, some guestrooms at this hotel offer either a balcony and a terrace where guests can enjoy city and park views.

Does JW Marriott Hotel Mexico City Polanco host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at JW Marriott Hotel Mexico City Polanco.

JW Marriott Hotel Mexico City Polanco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 784 out of 1006 reviews
Rating 8 - Good. 150 out of 1006 reviews
Rating 6 - Okay. 45 out of 1006 reviews
Rating 4 - Poor. 17 out of 1006 reviews
Rating 2 - Terrible. 10 out of 1006 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Donny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend everyone was so helpful and kind will be staying here again
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Indu Rekha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jessica

Great location, clean and comfortable rooms, staff was very friendly and helpful when needed. Very professional and comfortable spot.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and amenities. Neighborhood very upscale and safe
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and very well located. Breakfast buffet is very good. It might be worthwhile getting the club rooms. Very comfortable rooms and the pool/gym/sauna/steam room were excellent
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Garima

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay with toddlers, great location and amazing staff. Would love to go back
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel! We will definitely be back.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Dharmesh

Liked: Cleanliness, amenities, property conditions & facilities
The service was impeccable, location was close to a lot of restaurants and the rooms were spacious and clean.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Marisol

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing & very friendly
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
The construction was annoying and smelly and loud but what can you do
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Peng Cheong

Liked: Cleanliness, staff & service, amenities
The hotel is okay. It is definitely not an elite JW Marriott hotel.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jaime Jose

Liked: Cleanliness, amenities, property conditions & facilities
Very nice location with lots of shops and restaurants. Hotel is new and facilities and rooms are new, modern and clean. Gym is great as well. Staff is very attentive and friendly. Would definitely stay here again.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Great and safe location. The hotel is extremely clean. Great food and staff.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

julieana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible and the food was delicious at the hotel
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the staff, clean hotel, and great area.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel and a great location Staff made me and my dog feel so welcome and eager to assist
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff, Location, amenities were fabulous
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Ruta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location. Would definitely stay there again.
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Edda

Walking distance to shopping and Restaurants
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

ramiro perez

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 3 nights in Nov 2023