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InterContinental Presidente Mexico City by IHG

4.0 star property
Eco-certified hotel with 5 restaurants and a full-service spa
VIP Access

Choose dates to view prices

Photo gallery for InterContinental Presidente Mexico City by IHG

Relax in our elegant lobby, featuring a central seating area with sofas and armchairs, a dark sculptural piece, and framed artworks.
Experience the contemporary style of Chapulin in this stylish space.
Enjoy a city view from the comfort of a spacious bed, with a desk and chair for work and a modern bathroom with a glass shower enclosure.
Enjoy dining and socializing in this stylish space with a round table, wooden paneling, and a selection of bottles.
Host events and performances in this versatile space featuring a central stage and seating area.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • Parking available

Explore the area

View in a map
Campos Eliseos 218, Mexico City, 11560
  • Avenida Presidente Masaryk
    ‪3 min walk‬
  • Parque Zoologico de Chapultepec
    ‪5 min walk‬
  • Auditorio Nacional
    ‪5 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premium Room

Relax in comfort with a large bed, sofa, and desk, offering a view of a notable landmark.

Premium Room

7.0 out of 10
Good
(2 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Classic Room, 1 King Bed, Club Lounge Access (Chapultepec Park View)

Bathroom features a vanity with a large mirror, toilet, and shower area.

Classic Room, 1 King Bed, Club Lounge Access (Chapultepec Park View)

9.4 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Club Lounge Access (Polanco View)

Two beds with matching headboards and a large window offering a city view.

Classic Room, 2 Queen Beds, Club Lounge Access (Polanco View)

10.0 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Club Lounge Access (Polanco View)

Relax in a spacious room with a large bed, desk, and flat-screen TV, offering a city view from the window.

Classic Room, 1 King Bed, Club Lounge Access (Polanco View)

9.0 out of 10
Wonderful
(11 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Park View (Chapultepec Park View)

Two single beds with matching headboards, a desk, and a flat-screen TV offer a comfortable stay with a city and mountain view.

Classic Room, 2 Queen Beds, Park View (Chapultepec Park View)

8.8 out of 10
Excellent
(21 reviews)
  • 344 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed (Polanco View)

Relax in a spacious room with a large bed, sofa, and city view.

Classic Room, 1 King Bed (Polanco View)

9.2 out of 10
Wonderful
(90 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds (Polanco View)

Enjoy a panoramic city view from the large window, featuring two single beds with white linens and a sofa.

Classic Room, 2 Queen Beds (Polanco View)

9.2 out of 10
Wonderful
(105 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Club Lounge Access, Park View (Chapultepec Park View)

Relax in a serene mountain view room with two beds, a desk, and a flat-screen TV.

Classic Room, 2 Queen Beds, Club Lounge Access, Park View (Chapultepec Park View)

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Relax in a spacious room with a large bed, a smaller bed, and a flat-screen TV.

Suite, 2 Queen Beds

  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Enjoy a panoramic city view from the large window in this stylish living room, featuring a flat-screen TV and comfortable grey sofa.

Suite, 1 King Bed

  • 732 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Executive Floor)

Relax in a spacious room with a large bed, desk, and flat-screen TV, offering a city view from the window.

Classic Room, 1 King Bed (Executive Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds (Executive Floor)

Enjoy a city view from the large bed, desk, and comfortable seating area in this stylish room.

Classic Room, 2 Queen Beds (Executive Floor)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Master)

Enjoy a panoramic view of the city and mountains from this stylish living room with a comfortable sofa and elegant artwork.

Suite, 1 King Bed (Master)

  • 732 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Chapultepec Park View)

Relax in comfort with a large bed, sofa, and desk, offering a view of a notable landmark.

Classic Room, 1 King Bed (Chapultepec Park View)

9.4 out of 10
Exceptional
(41 reviews)
  • 344 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Relax in a spacious room with a large bed, sofa, and city view.

Classic Room

7.4 out of 10
Good
(3 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

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About the neighborhood

Mexico City

Located in Polanco, InterContinental Presidente Mexico City by IHG is within a 10-minute walk of popular sights such as Paseo de la Reforma and Auditorio Nacional. This 700-room, 4-star hotel welcomes guests with 5 restaurants, a full-service spa, and a 24-hour gym.

What's nearby

  • Avenida Presidente Masaryk - 3 min walk - 0.2 miles
  • Parque Zoologico de Chapultepec - 5 min walk - 0.3 miles
  • Auditorio Nacional - 5 min walk - 0.3 miles
  • Chapultepec Park - 9 min walk - 0.5 miles
  • Angel of Independence Monument - 3 min drive - 1.9 miles

Getting around

  • Auditorio Station - 7 min walk
  • Mexico City Buenavista Station - 8 min drive
  • Benito Juarez International Airport (MEX) - 34 min drive

Restaurants

  • ‪Alfredo Di Roma - ‬1 min walk
  • ‪Rulfo Paraje Latino - ‬5 min walk
  • ‪Epicentro Mixology Bar - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Karisma - ‬1 min walk

About this property

InterContinental Presidente Mexico City by IHG

Eco-certified hotel with 5 restaurants and a full-service spa
Guests staying at InterContinental Presidente Mexico City by IHG enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. Parking is MXN 222 per night (MXN 200 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for MXN 2300 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include conference space, a business center, and express check-out.
42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include coffee makers, safes, and phones.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hela Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (MXN 222 per night)
  • Valet parking on site (MXN 200 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: MXN 350 to 1,000 for adults and MXN 300 to 1,000 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Alfredo di Roma
  • Au Pied de Cochon
  • Café Urbano
  • Chapulin
  • The Palm

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Piano
  • Private wine tours
  • Winery release events

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 13 meeting rooms
  • Business center

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym

More

  • 1 building
  • 42 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 600 per accommodation, per stay, plus a deposit of MXN 600 per stay
  • Dogs and cats only
  • Pet weight must not exceed 20 lbs per pet
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 350 to 1000 for adults, and MXN 300 to 1000 for children
  • Airport shuttle fee: MXN 2300 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: MXN 222 per night
  • Valet parking fee: MXN 200 per day
  • Pet deposit: MXN 600 per stay
  • Pet fee: MXN 600 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Mexico City
InterContinental Mexico City Presidente
InterContinental Presidente Mexico City
Mexico City InterContinental
Mexico City InterContinental Presidente
Mexico City Presidente InterContinental
Presidente InterContinental Hotel Mexico City
Presidente InterContinental Mexico City
Presidente Mexico City
Presidente InterContinental Mexico City Hotel
Presidente InterContinental Hotel
Presidente InterContinental
Intercontinental Presidente Mexico City Hotel Mexico City
InterContinental Presidente Mexico City Hotel
InterContinental Presidente Hotel
InterContinental Presidente
InterContinental Presidente Mexico City
InterContinental Presidente Mexico City by IHG Hotel
InterContinental Presidente Mexico City an IHG Hotel
InterContinental Presidente Mexico City by IHG Mexico City
InterContinental Presidente Mexico City by IHG Hotel Mexico City

Frequently asked questions

Is free cancellation available at InterContinental Presidente Mexico City by IHG?

InterContinental Presidente Mexico City by IHG offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at InterContinental Presidente Mexico City by IHG?

As of Aug 9, 2025, prices found for a 1-night stay for 2 adults at InterContinental Presidente Mexico City by IHG on Aug 23, 2025 start from $283.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of InterContinental Presidente Mexico City by IHG?

This hotel is situated in Polanco within a 10-minute walk of Paseo de la Reforma, Auditorio Nacional, and Parque Zoologico de Chapultepec. You'll also find Angel of Independence Monument and Palacio de Bellas Artes within a short drive.

Is there parking available at InterContinental Presidente Mexico City by IHG?

Yes, valet parking is offered for MXN 200 per day.

Is there a spa at InterContinental Presidente Mexico City by IHG?

Hela Spa is the hotel's spa and services include deep-tissue massages, Swedish massages, reflexology, and detox wraps.

Does InterContinental Presidente Mexico City by IHG have a casino on the premises?

No, InterContinental Presidente Mexico City by IHG doesn't have a casino.

Will I find an indoor pool at InterContinental Presidente Mexico City by IHG?

No, there is no indoor pool at this hotel.

What do couples enjoy most about InterContinental Presidente Mexico City by IHG?

There are plenty of amenities for couples at this hotel, including a bar, 5 restaurants, and a full-service spa.

Does InterContinental Presidente Mexico City by IHG have a hot tub?

Yes, this hotel has a spa tub.

Does InterContinental Presidente Mexico City by IHG have a restaurant with a breakfast menu?

Yes, InterContinental Presidente Mexico City by IHG has 5 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will InterContinental Presidente Mexico City by IHG allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at InterContinental Presidente Mexico City by IHG for a fee of MXN 600 per accommodation, per stay. A deposit of MXN 600 per stay is collected.

Does InterContinental Presidente Mexico City by IHG have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from InterContinental Presidente Mexico City by IHG?

The closest major airport to InterContinental Presidente Mexico City by IHG is Benito Juarez International Airport (MEX), which is 10.6 mi away (34 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 27.8 mi away (60-minute drive).

Are there rooms with balconies that I can book at InterContinental Presidente Mexico City by IHG?

No, there aren't any guestrooms with balconies at InterContinental Presidente Mexico City by IHG.

Does InterContinental Presidente Mexico City by IHG have a wedding venue?

There are wedding services available at InterContinental Presidente Mexico City by IHG if that's in your vacation plans.

InterContinental Presidente Mexico City by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1478 out of 1859 reviews
Rating 8 - Good. 219 out of 1859 reviews
Rating 6 - Okay. 73 out of 1859 reviews
Rating 4 - Poor. 33 out of 1859 reviews
Rating 2 - Terrible. 56 out of 1859 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Monil

Business traveler
Liked: Amenities
Disliked: Cleanliness
Great lobby area, good dining options but mediocre room that I got (broken shower, cleanliness, broken iron that spoilt my dress pant) and the checkin option. Although I was a VIP member and there was availability for upgrade, I was not given, I asked that I'll have to pay for the upgrade and there was no early check in. I dont have photos but I have videos. Not sure whatever is done to improve but I had a really bad experience and not sure if I'll stay there again. The rewards tier programs of Orbitz doesnt help if the hotel doesnt accomodate or accept these and consider it only third party.
Stayed 1 night in Jul 2025

10/10 Excellent

Sumeet

Stayed 5 nights in Jun 2025

10/10 Excellent

Verified traveler

Stayed 4 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with friends. Service was great. Breakfast was excellent. Comfortable beds. Shower was really great. Felt really safe in the neighborhood. Overall really great stay.
Stayed 4 nights in May 2025

10/10 Excellent

Gilda

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel good service good food
Stayed 2 nights in Apr 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy bien conservado y cómodo. El Area es la mejor para caminar y pasear por su seguridad.
Stayed 3 nights in May 2025

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, everyone was super attentive and helpful
Stayed 4 nights in Apr 2025

10/10 Excellent

Maria Salome

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been staying in the Presidente Chapultepec for many years and it has never disappointed us. Definitely the best choice in Mexico City.
Stayed 2 nights in Apr 2025

10/10 Excellent

Abel Bryan

Stayed 2 nights in Apr 2025

10/10 Excellent

Emiliano, Chicago

Stayed 5 nights in Apr 2025

10/10 Excellent

Ricardo, Scottsdale

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with the best restaurants in house great options Alfredo di Roma for Italian, Chapulin for Mexican, the Palm for steakhouse, au pie de Couchon for French and some more
Stayed 2 nights in Apr 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic. Staff very friendly and attentive. Room was very nice and comfortable. Food was good too
Stayed 1 night in Apr 2025

10/10 Excellent

Mary Beth

Stayed 5 nights in Mar 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful property. The staff were incredibly helpful and friendly. The area is in the most beautiful and safe part of Mexico City. My only complaint about this hotel was that despite the high nightly price, they still try to get you to “upgrade” your room and pay a even higher nightly fee to get a room with a view, breakfast, and access to their rooftop lounge that is not available to all guests without this upgrade or an access fee. Overall great experience though
Stayed 6 nights in Apr 2025

10/10 Excellent

Yoav

Liked: Cleanliness, staff & service, room comfort

Great choice

Great location Lots of restaurants and bars in the hotel Good bedding Good showers The only major issue is that the sink is out of the shower and there is no noise insulation between the room and the shower/ sink/ bathroom
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t beat the location. Great for family with kids. Pay the extra to get access to the executive club level for great breakfasts and happy hours.
Stayed 4 nights in Apr 2025

8/10 Good

William, Las Vegas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms need some maintenance.
Stayed 3 nights in Apr 2025

10/10 Excellent

JOSE ESTUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Henry

Stayed 1 night in Apr 2025

6/10 Okay

Christopher, Dulles

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We had a great stay here….right up to check out. That is where it took a negative turn. The cleaning staff accidentally took a white T-shirt of my wife’s from the bathroom on the second day of our stay. We called down and they assured us they would track it down. We asked a day later and they said they would keep looking. Fast forward to check out. We figured they would rectify the situation. Not even close. They acted like it was they first they heard of it. Basically, we got a shrug of the shoulders and an “oh well” from the staff. Like it was our fault. The other thing was the final bill. Our reservation was two rooms, both with breakfast for two ( my wife, my two daughters and myself). I even confirmed this when checking in as I had seen some reviews that highlighted this problem. The woman at check in confirmed breakfast for four. When we check out, we were billed for two breakfasts/day after being told (in spite of the clear wording of our Expedia reservation) that only one room includes breakfast. Was it expensive? Not really. But do they really need to nickel and dime after you spend a decent amount of money on your stay? I don’t think so. Everything was great about this place and I’d give it five stars otherwise. It’s like a great meal that came with a terrible desert. You just can’t forget that last course and it leaves a bad taste in your mouth. Oh, and they tried to bill us for some minibar item and I NEVER touch the minibar. Gotta buy a new shirt too!
Stayed 4 nights in Apr 2025

10/10 Excellent

Marita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Great service.
Stayed 5 nights in Apr 2025

10/10 Excellent

Raquel

Stayed 2 nights in Apr 2025

10/10 Excellent

Roberto, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and service.
Stayed 1 night in Apr 2025

10/10 Excellent

Octavio

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 3 nights in Apr 2025

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff are great
Stayed 4 nights in Apr 2025

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