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Hyatt Regency Mexico City

5.0 star property
Luxury hotel with 3 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Hyatt Regency Mexico City

3 restaurants, breakfast, lunch, dinner served; Latin American cuisine
Meeting facility
Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Meeting facility
Sundeck

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

View in a map
Campos Eliseos No. 204 Polanco, Chapultepec, Mexico City, 11560
  • Place, Avenida Presidente Masaryk
    ‪3 min walk‬
  • Place, Auditorio Nacional
    ‪7 min walk‬
  • Place, Angel of Independence Monument
    ‪8 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪18 min drive‬

Room options

View all photos for Club Room, 1 King Bed (Regency)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (Regency)

10.0 out of 10
Exceptional
(2 reviews)
  • 178 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed

9.2 out of 10
Wonderful
(73 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Twin Beds

8.8 out of 10
Excellent
(20 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (View)

Room, 2 Twin Beds (View) | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Twin Beds (View)

8.8 out of 10
Excellent
(5 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds (Regency)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Twin Beds (Regency)

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Regency, Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Executive Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 3

View all photos for Room, 1 King Bed (View)

Room, 1 King Bed (View) | View from room

Room, 1 King Bed (View)

9.0 out of 10
Wonderful
(26 reviews)
  • 301 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds (Regency, High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Twin Beds (Regency, High Floor)

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (Regency, High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (Regency, High Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for King Room

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

King Room

  • Sleeps 3

King Room with ADA Shower

  • Sleeps 3

Twin Room with Park View

  • Sleeps 2

View all photos for Club King Room High Floor

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club King Room High Floor

  • Sleeps 3

View all photos for Club Twin Room High Floor

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Twin Room High Floor

  • Sleeps 2

View all photos for Presidential Suite

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Presidential Suite

  • Sleeps 3

View all photos for King or Twin Room

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

King or Twin Room

  • Sleeps 2

View all photos for 2 Twin Beds Club Access

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

2 Twin Beds Club Access

  • Sleeps 2

1 King Bed Club Access

  • Sleeps 3

Executive Suite

  • Sleeps 3

Regency King Suite

  • Sleeps 3

Room With 2 Twin Beds

  • Sleeps 2

View all photos for Park King

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Park King

  • Sleeps 3

You may also like

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Exterior

InterContinental Presidente Mexico City by IHG

Polanco
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 2,052 reviews
$259 nightly
The price is $310
Dec 13 - Dec 14
Total with taxes and fees
InterContinental Presidente Mexico City by IHG

About the neighborhood

Mexico City

Located in Polanco, Hyatt Regency Mexico City is within a 10-minute walk of popular sights such as Paseo de la Reforma and Auditorio Nacional. This 755-room, 5-star hotel has conveniences like a full-service spa, an indoor pool, and a 24-hour gym.

What's nearby

  • Avenida Presidente Masaryk - 3 min walk - 0.2 miles
  • Auditorio Nacional - 7 min walk - 0.4 miles
  • National Museum of Anthropology - 10 min walk - 0.6 miles
  • Chapultepec Park - 12 min walk - 0.7 miles
  • Angel of Independence Monument - 8 min drive - 1.9 miles

Getting around

  • Auditorio Station - 4 min walk
  • Mexico City Buenavista Station - 22 min drive
  • Benito Juarez International Airport (MEX) - 34 min drive

Restaurants

  • ‪Regency Club - ‬1 min walk
  • ‪Alfredo Di Roma - ‬4 min walk
  • ‪Agua y Sal Cebichería - ‬5 min walk
  • ‪Yoshimi - ‬1 min walk
  • ‪Au Pied de Cochon - ‬1 min walk

About this property

Hyatt Regency Mexico City

Luxury hotel with 3 restaurants and a full-service spa
Guests of Hyatt Regency Mexico City enjoy a full-service spa, an indoor pool, and a 24-hour gym. Onsite parking is available, both free self and paid valet parking (USD 7.3 per day)—also useful is limo/town car service. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a sauna, outdoor tennis courts, and free WiFi in public areas.
Guests can expect to find free WiFi and wired Internet, plus LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with Egyptian cotton sheets and pillow menus ensure a restful night. Other standard amenities include minibars, coffee makers, and free newspapers.
Recreational amenities at the hotel include outdoor tennis courts, an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body scrubs, and body treatments.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Exterior
InterContinental Presidente Mexico City by IHG
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 2,052 reviews
$259 nightly
The price is $310
Dec 13 - Dec 14
Total with taxes and fees
InterContinental Presidente Mexico City by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 7.30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 30 for adults and USD 15 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • AMADO
  • RULFO
  • TEPPAN GRILL
  • YOSHIMI

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 38 floors
  • Banquet hall
  • Built in 1987
  • Renovated entire property - July 2015

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with premium cable channels
  • Video game console
  • Video games

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35 per pet, per night
  • Dogs and cats only
  • 2 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 15 for children
  • Valet parking fee: USD 7.3 per day
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Mexico City
Hyatt Regency Hotel Mexico City
Hyatt Regency Mexico City
Mexico City Hyatt
Mexico City Hyatt Regency
Regency Hyatt Mexico City
Hotel Nikko Mexico City
Hyatt Regency Mexico City Hotel

Frequently asked questions

Is free cancellation available at Hyatt Regency Mexico City?

Hyatt Regency Mexico City offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Regency Mexico City?

As of Nov 13, 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Mexico City on Dec 6, 2025 start from $226.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hyatt Regency Mexico City?

This hotel is situated in Polanco within a 10-minute walk of Paseo de la Reforma, Auditorio Nacional, and Chapultepec Park. You'll also find Angel of Independence Monument and Palacio de Bellas Artes within a short drive.

Is parking available on site at Hyatt Regency Mexico City?

Yes, self parking is offered for free at the hotel. Valet parking is available for USD 7.3 per day. Accessible parking is also available for guests.

Is there a spa at Hyatt Regency Mexico City?

There is a full-service spa available for guests to enjoy and services include Swedish massages, facials, and body scrubs.

Does Hyatt Regency Mexico City include a casino?

No, Hyatt Regency Mexico City doesn't have a casino.

Will I find an indoor pool at Hyatt Regency Mexico City?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Hyatt Regency Mexico City?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and a bar.

Are there hot tubs at Hyatt Regency Mexico City?

No, but this hotel does have a steam room.

Does Hyatt Regency Mexico City feature a restaurant that includes a breakfast menu?

Yes, Hyatt Regency Mexico City has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hyatt Regency Mexico City allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hyatt Regency Mexico City for a fee of USD 35 per pet, per night. The property also provides food and water bowls.

Does Hyatt Regency Mexico City have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hyatt Regency Mexico City?

The closest major airport to Hyatt Regency Mexico City is Benito Juarez International Airport (MEX), which is 11 mi away (34 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 28.2 mi away (59-minute drive).

Are there rooms with balconies at Hyatt Regency Mexico City?

No, there aren't any guestrooms with balconies at Hyatt Regency Mexico City.

Does Hyatt Regency Mexico City have a wedding venue on site?

There are wedding services available at Hyatt Regency Mexico City if that's in your vacation plans.

Hyatt Regency Mexico City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1043 out of 1302 reviews
Rating 8 - Good. 152 out of 1302 reviews
Rating 6 - Okay. 52 out of 1302 reviews
Rating 4 - Poor. 22 out of 1302 reviews
Rating 2 - Terrible. 33 out of 1302 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carla

Stayed 3 nights in Oct 2025

10/10 Excellent

Oron

The ultimate hotel in polanco, got all the amenities you need.
Stayed 5 nights in Aug 2025

10/10 Excellent

Rafael, Magnolia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

jorge

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Like the hotel , breakfast , location Didn’t like - elevator , people noice couldn’t have a good night sleep , the shower didn’t work .
Stayed 1 night in Aug 2025

10/10 Excellent

Young A

Stayed 3 nights in Aug 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Audelia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reyna at the front desk was incredible with my family and I, the whole staff was too!
Stayed 3 nights in Jul 2025

10/10 Excellent

Raul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Would highly recommend
Stayed 3 nights in Aug 2025

10/10 Excellent

miguel

Stayed 2 nights in Jul 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Really good place to stay!
Stayed 4 nights in Aug 2025

10/10 Excellent

Peter

Stayed 4 nights in Jul 2025

10/10 Excellent

giovani

Very nice
Stayed 1 night in Jul 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alfredo who works in the 40th floor lounge was amazing! He took amazing care of us and made the trip exceptional.
Stayed 2 nights in Aug 2025

6/10 Okay

Alfonso

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I didn't like that there was hammering, banging construction in one of the nearby rooms like renovation that started at 8:30am i had my alarm set for 10am so i can get some rest ,i called front desk and all they said was sorry about that, when i came downstairs to check out all she said was sorry for the inconvenience that she received lots of calls from other room complaining, she did not offer anything in return for the loud noise that interrupted sleep,. Just a sorry does nothing they could of done better,, customer service is ok
Stayed 1 night in Aug 2025

10/10 Excellent

Rocio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Luis

Stayed 4 nights in Jul 2025

10/10 Excellent

RUN HUA

Stayed 5 nights in Jul 2025

10/10 Excellent

Tatiana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy bueno, limpio, buenas habitaciones y muy cómodo. El personal atento y tiene buena ubicacion.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ivan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What more can you say for a 5-star hotel? Everything is great.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

lesa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The folks at the front desk were very helpful. Expedia mentioned free self parking which was not the case - but they honored our reservation and were very helpful. We look forward to returning to the Hyatt and will book directly with them from now on!
Stayed 2 nights in Aug 2025

10/10 Excellent

Mahin

Liked: Cleanliness, staff & service, property conditions & facilities
everything was excellent! if u are going to mexico city- stay here!!
Stayed 7 nights in Apr 2025

10/10 Excellent

Peter

Stayed 5 nights in Jul 2025

10/10 Excellent

Jad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Hardave

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here twice and our group loved it both times.
Stayed 3 nights in Jul 2025

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