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Hyatt Regency Mexico City

5.0 star property

Choose dates to view prices

Photo gallery for Hyatt Regency Mexico City

Lobby
Sundeck
Indoor pool, sun loungers
3 restaurants, breakfast, lunch, dinner served; Latin American cuisine
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Campos Eliseos No. 204 Polanco, Chapultepec, Mexico City, 11560
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Avenida Presidente Masaryk
    ‪3 min walk‬
  • Place, National Museum of Anthropology
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪28 min drive‬

Room options

View all photos for Club Room, 1 King Bed (Regency)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (Regency)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 178 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed

9.2 out of 10
Wonderful
(79 reviews)
  • City view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Twin Beds

8.8 out of 10
Excellent
(21 reviews)
  • City view
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (View)

Room, 2 Twin Beds (View) | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Twin Beds (View)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds (Regency)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Twin Beds (Regency)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Regency, Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Executive Suite

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 1001 sq ft
  • Sleeps 3

View all photos for Room, 1 King Bed (View)

Room, 1 King Bed (View) | View from room

Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(30 reviews)
  • Park view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds (Regency, High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Twin Beds (Regency, High Floor)

  • City view
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (Regency, High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (Regency, High Floor)

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

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  • Spa
  • Pet friendly
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9.4 out of 10, Exceptional, 2,310 reviews
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Mar 31 - Apr 1
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About the neighborhood

Mexico City

Located in Polanco, Hyatt Regency Mexico City is within a 10-minute walk of popular sights such as Paseo de la Reforma and Auditorio Nacional. This 755-room, 5-star hotel has conveniences like a full-service spa, an indoor pool, and a 24-hour gym.

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.1 miles
  • Parque Zoologico de Chapultepec - 3 min walk - 0.2 miles
  • Avenida Presidente Masaryk - 3 min walk - 0.2 miles
  • Auditorio Nacional - 7 min walk - 0.4 miles
  • National Museum of Anthropology - 10 min walk - 0.6 miles

Getting around

  • Auditorio Station - 6 min walk
  • Mexico City Buenavista Station - 7 min drive
  • Benito Juarez International Airport (MEX) - 28 min drive

Restaurants

  • ‪Regency Club - ‬5 min walk
  • ‪Alfredo Di Roma - ‬1 min walk
  • ‪Agua y Sal Cebichería - ‬1 min walk
  • ‪InterContinental Club Lounge - ‬2 min walk
  • ‪Centro Asturiano de México, A.C. - ‬3 min walk

About this property

Hyatt Regency Mexico City

Guests of Hyatt Regency Mexico City enjoy a full-service spa, an indoor pool, and a 24-hour gym. Onsite parking is available, both free self and paid valet parking (USD 7.3 per day)—also useful is limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a sauna, outdoor tennis courts, and free WiFi in public areas.
Guests can expect to find free WiFi and wired Internet, plus LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with Egyptian cotton sheets and pillow menus ensure a restful night. Other standard amenities include minibars, coffee makers, and free newspapers.
Recreational amenities at the hotel include outdoor tennis courts, an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body scrubs, and body treatments.

Similar properties

Bar (on property)
Camino Real Polanco Mexico
  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 3,395 reviews
$136 nightly
The price is $163
Mar 31 - Apr 1
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 7.30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 30 for adults and USD 15 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • AMADO
  • RULFO
  • TEPPAN GRILL
  • YOSHIMI

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 38 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with premium cable channels
  • Video game console
  • Video games

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35 per pet, per night
  • Dogs and cats only
  • 2 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 15 for children
  • Valet parking fee: USD 7.3 per day
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Mexico City
Hyatt Regency Hotel Mexico City
Hyatt Regency Mexico City
Mexico City Hyatt
Mexico City Hyatt Regency
Regency Hyatt Mexico City
Hotel Nikko Mexico City
Hyatt Regency Mexico City Hotel

Frequently asked questions

Is free cancellation available at Hyatt Regency Mexico City?

Hyatt Regency Mexico City offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Regency Mexico City?

As of Mar 30, 2026, prices found for a 1-night stay for 2 adults at Hyatt Regency Mexico City on Apr 5, 2026 start from $408, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hyatt Regency Mexico City?

This hotel is situated in Polanco within a 10-minute walk of Paseo de la Reforma and Auditorio Nacional. You'll also find Angel of Independence Monument and Palacio de Bellas Artes within a short drive.

Is parking available on site at Hyatt Regency Mexico City?

Yes, self parking is offered for free at the hotel. Valet parking is available for USD 7.30 per day. Wheelchair-accessible parking is also available for guests.

Is there a spa at Hyatt Regency Mexico City?

There is a full-service spa available for guests to enjoy and services include Swedish massages, body scrubs, and facials.

Are there luxury amenities available at Hyatt Regency Mexico City?

Yes, guests can indulge in luxuries such as an indoor pool, a garden-view restaurant, and 3 outdoor tennis courts at this hotel.

Does Hyatt Regency Mexico City include a casino?

No, Hyatt Regency Mexico City doesn't have a casino.

Will I find an indoor pool at Hyatt Regency Mexico City?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Hyatt Regency Mexico City?

There are many amenities for couples at this hotel, including in-room massages as well as a garden-view restaurant and an indoor pool.

Does Hyatt Regency Mexico City have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Hyatt Regency Mexico City feature a restaurant that includes a breakfast menu?

Yes, Hyatt Regency Mexico City has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hyatt Regency Mexico City allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hyatt Regency Mexico City for a fee of USD 35 per pet, per night. The property also provides food and water bowls.

Does Hyatt Regency Mexico City have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hyatt Regency Mexico City?

The closest major airport to Hyatt Regency Mexico City is Benito Juarez International Airport (MEX), which is 10.5 mi away (28 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 27.8 mi away (60-minute drive).

Are there rooms with balconies that I can book at Hyatt Regency Mexico City?

No, there aren't any guestrooms at Hyatt Regency Mexico City that offer a balcony.

Does Hyatt Regency Mexico City have a wedding venue on site?

There are wedding services available at Hyatt Regency Mexico City if that's in your vacation plans.

Hyatt Regency Mexico City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1154 out of 1424 reviews
Rating 8 - Good. 157 out of 1424 reviews
Rating 6 - Okay. 53 out of 1424 reviews
Rating 4 - Poor. 25 out of 1424 reviews
Rating 2 - Terrible. 35 out of 1424 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Neal

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The staff, service and food were all excellent.
Stayed 4 nights in Jan 2026

8/10 Good

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is clean, and spacious. Not as fancy as I expected it to be, there was a broken tile in the bathroom and the room was a bit small.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kirk, Dallas

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, and food selections. Will definitely return.
Stayed 3 nights in Dec 2025

10/10 Excellent

Danielle, NORTH ARLINGTON

Stayed 1 night in Dec 2025

6/10 Okay

raj

Traveled with family
Disliked: Property conditions & facilities
1. It's not a 5 star. Nothing special about it. Just a normal business hotel but WAY overpriced. 5 star price for 4 star experience. 2. The breakfast which cost $38 per person had a ton of variety but they ran out of food with 1 hour to go and the quality was mediocre. Staff seemed super overwhelmed. 3. The staff is ok, but not 5 star welcoming or warm. 4. Rooms are tiny. Small nit, but the lotion in the bathroom is super thin and sucks. Matters in a dry environment like CDMX. It's just a normal 4 star hotel that's old and needs a remodel.
Stayed 6 nights in Dec 2025

10/10 Excellent

lauren

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable rooms with great views. Perfect location with excellent service
Stayed 4 nights in Dec 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place. Very good location with outstanding restaurants around Polanco and very safe location.
Stayed 4 nights in Dec 2025

10/10 Excellent

Rahul

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great gym and breakfast buffet
Stayed 6 nights in Dec 2025

10/10 Excellent

Orlando

Stayed 3 nights in Dec 2025

10/10 Excellent

AIDE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Humberto, San Diego

Stayed 3 nights in Dec 2025

10/10 Excellent

Karina, Poway

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place, sadly the staff needs to be better trained on how to take care of globalist members and have a more sense of urgency on checking in someone that travels all over the globe.
Stayed 2 nights in Dec 2025

10/10 Excellent

Marielena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is super friendly and helpful, hotel was clean and well maintained definitely stay there again,
Stayed 3 nights in Dec 2025

4/10 Poor

Lilia

Stayed 2 nights in Oct 2025

10/10 Excellent

Edmund

Stayed 2 nights in Nov 2025

10/10 Excellent

ELIZABETH

Liked: Cleanliness, amenities
Nice
Stayed 3 nights in Dec 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities
Everything was perfect
Stayed 3 nights in Dec 2025

10/10 Excellent

eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in Dec 2025

10/10 Excellent

Hector

Stayed 3 nights in Dec 2025

10/10 Excellent

Rajat

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location hotel staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice
Stayed 2 nights in Nov 2025

10/10 Excellent

Jaime, Austin

Stayed 1 night in Nov 2025

10/10 Excellent

Carla

Stayed 1 night in Nov 2025

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