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Hotel Mallorca

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Mallorca

A hotel sign with the name "HOTEL MALLORCA" and a well-maintained hedge in front.
A staircase with illuminated steps in a modern building.
A modern hotel lobby with a seating area, a coffee table, and a lamp.
A modern hotel lobby with a reception desk, grey sofas, a coffee table, and a large plant.
A restaurant with multiple tables and chairs, a TV mounted on a pillar, and a green wall with a window overlooking a street.

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Restaurant
  • Breakfast available
  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
Serapio Rendon No. 119, Col. San Rafael, Mexico City, CDMX, 64470
  • Place, Paseo de la Reforma
    ‪5 min walk‬
  • Place, Reforma 222
    ‪7 min walk‬
  • Place, Monument to the Revolution
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room

A hotel room with a single bed, a bedside table, a chair, and a wall-mounted telephone.

Standard Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

A hotel room with two beds, a desk, a chair, a TV, a mirror, and a small trash bin.

Double Room

  • 194 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Single Room, 1 Double Bed

Superior Single Room, 1 Double Bed | Desk

Superior Single Room, 1 Double Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 2 Double Beds

A room with two beds, a desk, a chair, a TV, and a mirror.

Superior Double Room, 2 Double Beds

  • 194 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Superior

Desk

Double Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior

Desk

Room Superior

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room Standard

Desk

Single Room Standard

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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    About the neighborhood

    Mexico City

    Hotel Mallorca places you in Reforma, within a leisurely stroll of popular sights such as Paseo de la Reforma and Reforma 222. This 139-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free self parking.

    What's nearby

    • Paseo de la Reforma - 5 min walk - 0.3 miles
    • Reforma 222 - 7 min walk - 0.4 miles
    • Monument to the Revolution - 10 min walk - 0.6 miles
    • U.S. Embassy - 14 min walk - 0.8 miles
    • Angel of Independence Monument - 17 min walk - 0.9 miles

    Getting around

    • Mexico City Fortuna Station - 8 min drive
    • San Cosme Station - 13 min walk
    • Benito Juarez International Airport (MEX) - 22 min drive

    Restaurants

    • ‪Vips - ‬3 min walk
    • ‪La Casa de los Trompos - ‬1 min walk
    • ‪Pasteleria Geros - ‬2 min walk
    • ‪Tierra garat - ‬3 min walk
    • ‪Cantina Argentina - ‬3 min walk

    About this property

    Hotel Mallorca

    Hotel Mallorca features free WiFi in public areas and a communal living room. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include a banquet hall and a porter/bellhop.
    TVs come with satellite channels. Other standard amenities include phones and desks.

    Similar properties

    Front of property
    Hotel Sevilla
    Reforma
    • Parking included
    • Free WiFi
    • Restaurant
    • Gym
    8.0 out of 10, Very Good, 1,254 reviews
    $38 nightly
    The price is $46
    Jul 17 - Jul 18
    Total with taxes and fees
    Hotel Sevilla

    Property amenities

    Internet

    • Available in all rooms: Internet access
    • Available in some public areas: Free WiFi
    • WiFi in public areas is free with a 2-device limit

    Parking and transportation

    • Free self parking on site

    Food and drink

    • Weekday cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 100 per person
    • A bar/lounge
    • A restaurant

    Restaurants on site

    • RESTAURANTE MALLORCA

    Conveniences

    • 24-hour front desk
    • Luggage storage
    • Safe at front desk

    Guest services

    • Concierge services
    • Housekeeping (daily)
    • Porter/bellhop
    • Tour and ticket assistance

    Accessibility

    • Elevator
    • Smooth flooring in public areas

    More

    • Banquet hall
    • Communal living room
    • Designated smoking areas

    Room amenities

    Bathroom

    • Private bathroom
    • Shower
    • Towels provided

    Entertainment

    • TV with satellite channels

    Food and drink

    • Limited room service

    More

    • Desk
    • Phone

    Policies

    Check-in

    Check-in start time: 3:00 PM; Check-in end time: midnight
    Contactless check-in available
    Late check-in subject to availability
    Minimum check-in age: 18

    Check-out

    Check-out before 11:00 AM
    Contactless check-out available

    Special check-in instructions

    Front desk staff will greet guests on arrival at the property
    If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
    Information provided by the property may be translated using automated translation tools

    Access methods

    Staffed front desk

    Pets

    • This property doesn't allow pets

    Property payment types

    Important information

    Optional extras

    These fees and deposits will be charged at check-in, check-out, or the time of service.

    • Fee for cooked-to-order breakfast: approximately MXN 100.00 per person

    This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Minimum Spring Break check-in age is 18 years old
    This property accepts credit cards, debit cards, and cash
    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • Check-in: 3:00 PM
    • Check-out: 11:00 AM
    • Minimum check-in age: 18
    The front desk is open 24 hours a day. Driving? This property offers free parking.

    We should mention

    Details about charges, deposits, or other important information:

    • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
    • Charges for extra guests may apply and vary depending on the property's policy.
    • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
    • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
    • The minimum check-in age for Spring Break is 18 years old.
    • This property accepts credit cards, debit cards, and cash.
    • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

    Additional information about polices, regulations, and more:

    • No cribs or infant beds are available.
    • No rollaway or extra beds are available.
    • Free WiFi in public areas has a 2-device limit.

    Property is also known as

    Hotel Mallorca Mexico City
    Mallorca Mexico City
    Hotel Mallorca Hotel
    Hotel Mallorca Mexico City
    Hotel Mallorca Hotel Mexico City

    Frequently asked questions

    Is a free cancellation option available at Hotel Mallorca?

    Hotel Mallorca provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

    How much does it cost to stay at Hotel Mallorca?

    As of Jul 16, 2026, prices found for a 1-night stay for 2 adults at Hotel Mallorca on Jul 17, 2026 start from $41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

    What's there to do around Hotel Mallorca?

    This hotel is situated in Reforma within a short 7-minute walk of Paseo de la Reforma and also 15 minutes on foot from Angel of Independence Monument. You'll also find Reforma 222 and Monument to the Revolution less than a mile away.

    Is there parking available at Hotel Mallorca?

    Yes, self parking is offered for free at the hotel.

    Does Hotel Mallorca include a casino?

    No, Hotel Mallorca doesn't have a casino.

    Will I find an indoor pool at Hotel Mallorca?

    No, there is no indoor pool at this hotel.

    What amenities will couples enjoy at Hotel Mallorca?

    Couples staying at this hotel will appreciate amenities like a restaurant and a bar/lounge plus some guestrooms include free WiFi.

    Does Hotel Mallorca have a hot tub?

    No, this hotel doesn't have a spa tub.

    Does Hotel Mallorca feature a restaurant that includes a breakfast menu?

    Yes, Hotel Mallorca serves a cooked-to-order breakfast for a surcharge on weekday mornings at RESTAURANTE MALLORCA.

    Does Hotel Mallorca allow pets to stay free of charge?

    No, pets aren't allowed at Hotel Mallorca.

    Does Hotel Mallorca have connecting rooms available?

    No, this hotel doesn't feature connecting guestrooms.

    What is the closest airport to Hotel Mallorca?

    The closest major airport to Hotel Mallorca is Benito Juarez International Airport (MEX), which is 9 mi away (22 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 26.3 mi away (53-minute drive).

    Are there rooms with balconies at Hotel Mallorca?

    No, you won't find guestrooms with balconies at Hotel Mallorca.

    Hotel Mallorca Reviews

    Reviews

    5.8
    Rating 10 - Excellent. 154 out of 1010 reviews
    Rating 8 - Good. 225 out of 1010 reviews
    Rating 6 - Okay. 209 out of 1010 reviews
    Rating 4 - Poor. 145 out of 1010 reviews
    Rating 2 - Terrible. 277 out of 1010 reviews

    6.2/10

    Cleanliness

    6.0/10

    Staff & service

    5.4/10

    Amenities

    5.4/10

    Property conditions & facilities

    Reviews

    Verified

    10/10 Excellent

    Janio

    Liked: Cleanliness, amenities, property conditions & facilities
    Simple snd comfortable. Very central and quiet. Worth it!!!
    Stayed 2 nights in Feb 2026
    Verified

    2/10 Terrible

    Diana

    Disliked: Amenities, property conditions & facilities
    The staff was terrible the room awful never again.
    Stayed 6 nights in Feb 2026
    Verified

    10/10 Excellent

    Roman

    Liked: Cleanliness, property conditions & facilities
    The place was really well kept , staff was really friendly and helpful. Would definitely stay here again on my next visit .
    Stayed 4 nights in Apr 2025
    Verified

    10/10 Excellent

    David

    Personal amable
    Stayed 1 night in Jan 2026
    Verified

    10/10 Excellent

    Isabel Adelina

    Liked: Cleanliness, staff & service, property conditions & facilities
    Everything was close.
    Stayed 2 nights in Sep 2025
    Verified

    10/10 Excellent

    Jennie

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    ✨❤️
    Stayed 9 nights in Dec 2025
    Verified

    6/10 Okay

    Erick

    Liked: Cleanliness
    enough to sleep
    Stayed 1 night in Oct 2025
    Verified

    6/10 Okay

    William

    Liked: Cleanliness, staff & service
    The staff were very friendly and location was amazing however the room was in dire need of a renovation. Although the room was somewhat comfortable, it lacked basic amenities like ample outlets, decent lighting, newer/refreshed bedding and bathroom amenities like newer towels.
    Stayed 2 nights in Nov 2025
    Verified

    6/10 Okay

    victor

    This was the second time I have stayed at this hotel. I picked again ,because of price and location. And once again there was no hot water in my room.
    Stayed 3 nights in Oct 2025
    Verified

    2/10 Terrible

    Carmen

    Disliked: Cleanliness, staff & service, property conditions & facilities
    Mal hotel
    Stayed 1 night in Feb 2025
    Verified

    2/10 Terrible

    Juan

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    they are very profesional
    Stayed 3 nights in Aug 2025
    Verified

    10/10 Excellent

    Gabriel

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Excelente todo
    Stayed 5 nights in Mar 2025
    Verified

    8/10 Good

    Francisco

    Liked: Cleanliness
    Rooms are clean, staff is friendly conly bad thing elevator isn’t working
    Stayed 2 nights in Oct 2025
    Verified

    2/10 Terrible

    paulino

    Disliked: Cleanliness, amenities, property conditions & facilities
    Room had previous trash from other staying before us.we found bed bugs in the room.
    Stayed 1 night in Oct 2025
    Verified

    6/10 Okay

    Akshat

    Disliked: Property conditions & facilities
    Not a great stay. Would not recommend unless you do not have any other option.
    Stayed 1 night in Aug 2025
    Verified

    2/10 Terrible

    Elia Casas de

    Disliked: Cleanliness, amenities, property conditions & facilities
    It needs to be renewed
    Stayed 6 nights in Jul 2025
    Verified

    4/10 Poor

    Arturo

    Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
    Anything, but the location. First and last time there. Total lack of maintenance, a lot of garbesh on the corridors, beside the rooms door
    Stayed 3 nights in Apr 2025
    Verified

    2/10 Terrible

    Cristina Isabel

    Liked: Staff & service
    Disliked: Amenities
    Bad odors in the room and on the carpets, uncomfortable beds, bathroom faucets dripping, no hand and bath soap, and unsafe doors.
    Stayed 1 night in Jun 2025
    Verified

    6/10 Okay

    Ulises

    Liked: Staff & service, amenities, property conditions & facilities
    .
    Stayed 1 night in Apr 2025
    Verified

    2/10 Terrible

    Cristian

    Disliked: Cleanliness, staff & service, property conditions & facilities
    .
    Stayed 1 night in Jan 2025
    Verified

    2/10 Terrible

    Norlito

    Disliked: Cleanliness, staff & service, property conditions & facilities
    My stay at Hotel Mallorca was extremely disappointing. I arrived around 1:00 AM due to a delayed flight, and check‑in took roughly 30 minutes because the front desk staff did not speak English and relied entirely on a translation app. This created unnecessary delays and confusion at a time when efficient service should matter most. The room I was given was outdated and poorly maintained. It had an old cathode‑ray‑tube television, worn towels, a leaking faucet, and non‑potable water. The bathroom lighting was inadequate, with only a single bulb above the sink and a dark shower area. The bed squeaked with every movement, and the walls were so thin that noise from the neighbouring room was clearly audible throughout the night. The next morning, when I returned to pick up the key I had left at reception, I was abruptly told that my guest was not allowed in my room because my reservation listed only one occupant. This restriction was never communicated at booking or check‑in, and the way it was enforced — including being told he had to leave within minutes — felt unprofessional and unwelcoming. Given the poor service, substandard room conditions, and the mishandling of guest policies, I chose to leave and secure another accommodation. I cannot recommend this property based on my experience.
    Stayed 4 nights in Apr 2026
    Verified

    2/10 Terrible

    Danh

    I booked thru Expedia, got my confirmation number, but once I got to the hotel they said they didn’t have any reservation. I wasn’t the only person there with the same problem. If they see that it’s happening with a lot of potential customers why don’t they (Mallorca hotel) call Expedia and tell them that they don’t have any rooms available? It really sucks because it was a long flight, and we had to go thru that and to top it off we still had to find some where eles to stay. Very frustrating.
    Stayed 2 nights in Nov 2025
    Verified

    2/10 Terrible

    Mayra Nelly

    Disliked: Staff & service, property conditions & facilities
    Mi esposa tenía una reserva de dos noches. El hotel no la registró hasta las 23:00. No había agua en la habitación. Se fue por la mañana. No ha habido respuesta a su solicitud de reembolso. Pésimo hotel. My wife had a two-night reservation. The hotel didn't check her in until 11:00 PM. There was no water in the room. She left in the morning. There has been no response to her refund request. Terrible hotel.
    Stayed 2 nights in Mar 2025
    Verified

    2/10 Terrible

    José

    Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
    Las habitaciones en muy malas condicione, alfombras sucias y con olores, lo mismo con la cama y ropa de cama… sucia y con mal olor. Personal entra a las habitaciones sin avisar, en la única noche que estuve entraron dos veces por accidente y no habia manera de ponerle seguridad a la puerta. Había reservado por 3 noches y solo estuve una… sali huyendo a otro hotel. Elevador con huecos en el piso, basura en los pasillos. el baño estaba sucio y quebrado. PESADILLA TOTAL
    Stayed 3 nights in Apr 2026
    Verified

    10/10 Excellent

    Juan Antonio

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Fácil acceso, buena ubicación y buen precio
    Stayed 1 night in Mar 2026