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Hotel Gillow

3.5 star property

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Photo gallery for Hotel Gillow

Restaurant
Hallway
Front of property
Interior
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
Isabel la católica 17, Col Centro Histórico, Del. Cuauhtémoc, Mexico City, CDMX, 06000
  • Place, Metropolitan Cathedral
    ‪3 min walk‬
  • Place, Zócalo
    ‪5 min walk‬
  • Place, Palacio de Bellas Artes
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪22 min drive‬

Room options

View all photos for Single Room

Single Room | Free WiFi, bed sheets

Single Room

7.8 out of 10
Good
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room Single Use

Double Room Single Use | Free WiFi, bed sheets

Double Room Single Use

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room

Double Room | Free WiFi, bed sheets

Double Room

8.6 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Triple Room

Free WiFi, bed sheets

Triple Room

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Quadruple Room

Family Quadruple Room | Free WiFi, bed sheets

Family Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 8
  • 4 Double Beds
  • Free WiFi

View all photos for Basic Suite

Basic Suite | Free WiFi, bed sheets

Basic Suite

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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    About the neighborhood

    Mexico City

    Located in Historic Center, Hotel Gillow is within a 10-minute walk of popular sights such as Zócalo and Palacio de Bellas Artes. This 103-room, 3.5-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

    What's nearby

    • Madero Street - 1 min walk - 0.0 miles
    • Metropolitan Cathedral - 3 min walk - 0.2 miles
    • Zócalo - 5 min walk - 0.3 miles
    • Palacio de Bellas Artes - 7 min walk - 0.4 miles
    • Alameda Central - 8 min walk - 0.5 miles

    Getting around

    • Allende Station - 4 min walk
    • Mexico City Buenavista Station - 5 min drive
    • Benito Juarez International Airport (MEX) - 20 min drive

    Restaurants

    • ‪Café El Popular - ‬1 min walk
    • ‪El Cardenal - ‬2 min walk
    • ‪Zinco Jazz Club - ‬2 min walk
    • ‪Café La Blanca - ‬1 min walk
    • ‪Starbucks - ‬1 min walk

    About this property

    Hotel Gillow

    At Hotel Gillow, guests have access to free WiFi in public areas, coffee in a common area, and a computer station. Airport transportation is made easy with an airport shuttle (available 24 hours) for MXN 650 per vehicle one-way. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and tours or tickets. Additional amenities include a free grocery shopping service, a water dispenser, and a porter/bellhop.
    Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Hair dryers, phones, and wardrobes or closets are other standard amenities.

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    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
    • Available in some public areas: Free WiFi

    Parking and transportation

    • No onsite parking available
    • 24-hour roundtrip airport shuttle on request for a surcharge

    Food and drink

    • Full breakfast available for a fee 7:00 AM to noon on weekdays and 8:00 AM to noon on weekends; MXN 150 for adults and MXN 150 for children
    • A bar/lounge
    • A coffee shop/cafe
    • A restaurant
    • Coffee and tea in common areas
    • Free daily manager's reception
    • Hosted evening meal available daily for a fee of MXN 145

    Restaurants on site

    • La Capilla
    • La Monxa

    Family friendly

    • Changing table
    • High chair

    Conveniences

    • 24-hour front desk
    • Luggage storage
    • Safe at front desk
    • Water dispenser

    Guest services

    • Free grocery shopping service
    • Housekeeping (daily)
    • Porter/bellhop
    • Tour and ticket assistance

    Business services

    • Computer station

    Accessibility

    • Elevator

    More

    • Built in 1875
    • Designated smoking areas (fines apply)

    Room amenities

    Bedroom

    • Bedsheets provided

    Bathroom

    • Bathtub or shower
    • Hair dryer
    • Private bathroom
    • Shampoo
    • Soap
    • Toilet paper
    • Towels provided

    Entertainment

    • 32-inch flat-screen TV with satellite channels

    More

    • Phone

    Policies

    Check-in

    Check-in start time: 3:00 PM; Check-in end time: 8:00 PM

    Late check-in subject to availability

    Minimum check-in age: 18

    Check-out

    Check-out before 1:00 PM

    Special check-in instructions

    This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

    Front desk staff will greet guests on arrival at the property

    If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

    Information provided by the property may be translated using automated translation tools

    Access methods

    Staffed front desk

    Pets

    • This property doesn't allow pets

    Property payment types

    Important information

    Optional extras

    These fees and deposits will be charged at check-in, check-out, or the time of service.

    • Fee for full breakfast: approximately MXN 150 for adults and MXN 150 for children
    • Airport shuttle fee: MXN 650 per vehicle (one-way, maximum occupancy 4)
    • Hosted evening meal: MXN 145

    This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards, debit cards, and cash
    Safety features at this property include a fire extinguisher
    • Check-in: 3:00 PM
    • Check-out: 1:00 PM
    • Minimum check-in age: 18
    The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

    We should mention

    Details about charges, deposits, or other important information:

    • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
    • Charges for extra guests may apply and vary depending on the property's policy.
    • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
    • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
    • No parking is available onsite.
    • This property accepts credit cards, debit cards, and cash.
    • Onsite safety features include a fire extinguisher.

    Additional information about polices, regulations, and more:

    • No rollaway or extra beds are available.

    Property is also known as

    Hotel Gillow Hotel

    Hotel Gillow Mexico City

    Hotel Gillow Hotel Mexico City

    Frequently asked questions

    Are free cancellation options available at Hotel Gillow?

    Hotel Gillow provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

    How much does it cost to stay at Hotel Gillow?

    As of May 19, 2026, prices found for a 1-night stay for 2 adults at Hotel Gillow on May 20, 2026 start from $116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

    What's there to do around Hotel Gillow?

    This hotel is situated in Historic Center within a 10-minute walk of Zócalo, Palacio de Bellas Artes, and Alameda Central. You'll also find Paseo de la Reforma and Angel of Independence Monument within a short drive.

    Is there parking available at Hotel Gillow?

    No, there isn't parking at this hotel.

    Does Hotel Gillow feature a casino?

    No, Hotel Gillow doesn't have a casino.

    Will I find an indoor pool at Hotel Gillow?

    No, there is no indoor pool at this hotel.

    What do couples enjoy most about Hotel Gillow?

    Couples will appreciate amenities like a restaurant, a bar/lounge, and a free manager's reception at this hotel.

    Are there hot tubs at Hotel Gillow?

    No, there isn't a spa tub at this hotel.

    Does Hotel Gillow have a restaurant with a breakfast menu?

    Yes, Hotel Gillow serves a full breakfast for a surcharge each morning at La Capilla.

    Will Hotel Gillow allow pets to stay free of charge?

    No, pets aren't allowed at Hotel Gillow.

    Are there connecting rooms at Hotel Gillow?

    No, this hotel doesn't feature connecting guestrooms.

    How far is the airport from Hotel Gillow?

    The closest major airport to Hotel Gillow is Benito Juarez International Airport (MEX), which is 4.5 mi away (20 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 24.8 mi away (53-minute drive).

    Are there rooms with balconies at Hotel Gillow?

    No, there aren't any guestrooms with balconies at Hotel Gillow.

    Hotel Gillow Reviews

    Reviews

    8.6

    Excellent

    Rating 10 - Excellent. 193 out of 361 reviews
    Rating 8 - Good. 98 out of 361 reviews
    Rating 6 - Okay. 41 out of 361 reviews
    Rating 4 - Poor. 18 out of 361 reviews
    Rating 2 - Terrible. 11 out of 361 reviews

    9.0/10

    Cleanliness

    9.0/10

    Staff & service

    8.6/10

    Amenities

    8.2/10

    Property conditions & facilities

    Reviews

    4/10 Poor

    Ferenc, Phoenix

    Traveled with partner
    In late January the room was freezing with no heating. Breakfast is included in the price, however the restaurant is open to the street via a connected coffee place, so the cold wind was howling through the restaurant. The first room we got allocated wasn’t cleaned properly. We found long female hair on the floor. The next room had a craft person working in the bath room. The 3rd room was facing Ave 5 de Mayo. Loud club music and traffic noise was painful through the single pane windows. Will not return.
    Stayed 2 nights in Feb 2026

    4/10 Poor

    FELIPE

    Traveled with partner
    Liked: Cleanliness
    Disliked: Amenities
    The room was very hot, it had a portable ac unit that didn’t work and was super loud, couldn’t even hear the tv. Definitely not what was advertised. Complementary Breakfast was lame. My room key deactivated every time we left the room.
    Stayed 3 nights in Feb 2026

    6/10 Okay

    Micah

    Liked: Cleanliness, property conditions & facilities
    The air conditioning unit did not seem to work. However, the staff was friendly, and I appreciated the complementary purified water.
    Stayed 2 nights in Feb 2026

    4/10 Poor

    Ferenc, Phoenix

    Liked: Cleanliness, amenities
    Disliked: Property conditions & facilities
    The hotel is tired, walls and curtains had stains. No heating in the room and in early February it was colder than comfortable. The room was facing Calle 5 de Mayo, with loud music till 2am on the week end, and vehicle noise through the single pane window. The restaurant on the ground floor had the cafeteria window open to the street with the cold wind howling trough. One good thing was the vicinity of Zocalo.
    Stayed 5 nights in Jan 2026

    10/10 Excellent

    Antoine

    Liked: Cleanliness, amenities, property conditions & facilities
    The room was fine, courteous staff and perfect location.
    Stayed 4 nights in Jan 2026

    8/10 Good

    Roberto

    Liked: Cleanliness, staff & service, amenities
    Staff was great and location
    Stayed 2 nights in Jan 2026

    10/10 Excellent

    Itsaree

    Liked: Cleanliness
    Disliked: Staff & service
    Stayed 3 nights in Dec 2025

    10/10 Excellent

    Greivin

    Stayed 5 nights in Dec 2025

    2/10 Terrible

    Angeline

    Stayed 2 nights in Dec 2025

    6/10 Okay

    Brenda Liliana Rocha

    Traveled with family
    Liked: Cleanliness, staff & service
    Perfect area to be near city center
    Stayed 4 nights in Dec 2025

    6/10 Okay

    Cyndi

    Stayed 3 nights in Dec 2025

    10/10 Excellent

    Paola

    Traveled with family
    Liked: Cleanliness, property conditions & facilities
    The hotel was in great location and the staff was super friendly. Would definitely stay here again.
    Stayed 7 nights in Dec 2025

    10/10 Excellent

    José Guadalupe

    Stayed 3 nights in Dec 2025

    10/10 Excellent

    Bianca

    Stayed 3 nights in Dec 2025

    10/10 Excellent

    Jeffrey E

    Liked: Cleanliness, staff & service, property conditions & facilities
    Room was spacious and clean. Dated but perfectly comfortable.
    Stayed 3 nights in Dec 2025

    4/10 Poor

    Stacy

    Stayed 2 nights in Nov 2025

    6/10 Okay

    Terri

    Liked: Cleanliness, staff & service
    Hotel does not offer a shuttle service.
    Stayed 1 night in Nov 2025

    10/10 Excellent

    Veronica

    Traveled with partner
    Liked: Cleanliness, amenities, property conditions & facilities
    Estadía corta pero excelente. Servicio amable, instalaciones cómodas y bien cuidadas. Volvería sin dudarlo por su ubicación céntrica.
    Stayed 1 night in Nov 2025

    10/10 Excellent

    Roopa

    Liked: Cleanliness, amenities, property conditions & facilities
    Spotless, spacious room and helpful staff made this a great place for my 4-day stay as a solo first-timer in CDMX. Plus the location can't be beat. Close to everything important for tourists. I would stay again and will recommend it to couples, families and singles.
    Stayed 4 nights in Nov 2025

    8/10 Good

    Armando

    Stayed 7 nights in Nov 2025

    10/10 Excellent

    Michael

    Traveled with partner
    Liked: Cleanliness, amenities, property conditions & facilities
    The hotel was in a great location and the staff were very helpful. I would stay at the hotel again in the future.
    Stayed 5 nights in Nov 2025

    8/10 Good

    Natalie

    Traveled with family
    Liked: Cleanliness, staff & service, property conditions & facilities
    The hotel staff was friendly. The room was clean and tidy, but had limited amenities. The area surrounding the hotel was noisy and dirty with a lot of people, so we didn’t feel the safest going out after dark. However, if you’re looking for a stay in the historic city center, you’re within walking distance of many top attractions, which might be perfect for your travels. Overall, we would recommend this hotel.
    Stayed 4 nights in Oct 2025

    8/10 Good

    Luisa

    Traveled with family
    Liked: Staff & service, property conditions & facilities
    Everything was good exept the musky smell in the room mostly at night. don't know if it was the previous clients or the ghost of the original owner Mr. Gillow. The pillows need to be replaces. But very good location!! Would stay again!!
    Stayed 5 nights in Oct 2025

    10/10 Excellent

    maria angelica

    Traveled with family
    Liked: Cleanliness, amenities
    The breakfast was fantastic, lots of food
    Stayed 2 nights in Oct 2025

    2/10 Terrible

    Cecilia

    Traveled with family
    Liked: Cleanliness, staff & service
    El cuarto en muy Chico y le falta mucho mantedimiento, el bano super sucio. Les pedi la recepcion, que me cambiaran de cuarto, les dije los motivos, y me cobraron dinero extra, para cabiarme. El segundo cuarto al cual me movieron estaba un poco mas grande, pero el bano muy sucio, el lavavo quebrado, la tina de la banera segun era blanca pero en realidad estaba negra de sucia y con mojo. No me vuelvo a ospedar en ese hotel, y no lo recomiendo. Lo que pague no los vale.
    Stayed 1 night in Oct 2025