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Four Points by Sheraton Mexico City, Colonia Roma

Property class: 3.5

Choose dates to view prices

Photo gallery for Four Points by Sheraton Mexico City, Colonia Roma

A modern bar with a city view, featuring a brick wall, a long counter, and wicker chairs.
A modern restaurant with wooden beams, round tables, and bar seating.
A gym with treadmills and a city view.
A spacious lobby with a high ceiling, a central seating area with sofas and chairs, a coffee table, and a large floor lamp.
A modern hotel corridor with wooden paneling, a carpeted staircase, and a wall clock.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Alvaro Obregon No. 38, P.B. Col Roma, Mexico City, CDMX, 06700
  • Place, MUCA Roma
    ‪8 min walk‬
  • Place, Arena México
    ‪10 min walk‬
  • Place, Cibeles Fountain
    ‪15 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View

A modern hotel room with a large bed, a desk with a chair, a small table, and a nightstand with a lamp.

Standard Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, City View

A hotel room with two beds, a desk, a chair, and a view of the city through large windows.

Standard Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(31 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, City View

A hotel room with a bed, a desk, a chair, a wardrobe, and a lamp.

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed with Sofa bed, City View

A hotel room with a large bed, a desk, a chair, a sofa, and a view of the city through the window.

Superior Room, 1 King Bed with Sofa bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed (No View)

A hotel room with a large bed, a desk with a lamp, a chair, and a small table.

Room, 1 King Bed (No View)

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

Room

  • Sleeps 4
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Mexico City

Located in Roma Norte, Four Points by Sheraton Mexico City, Colonia Roma is within a mile (2 km) of popular sights such as Paseo de la Reforma and U.S. Embassy. This 90-room, 3.5-star hotel has free in-room WiFi along with free valet parking and a gym.

What's nearby

  • MUCA Roma - 8 min walk - 0.5 miles
  • Arena México - 10 min walk - 0.6 miles
  • Foro Puebla - 12 min walk - 0.7 miles
  • Cibeles Fountain - 15 min walk - 0.8 miles
  • Paseo de la Reforma - 19 min walk - 1.0 mile

Getting around

  • Nine Heroes Station - 10 min walk
  • Mexico City Fortuna Station - 11 min drive
  • Benito Juarez International Airport (MEX) - 24 min drive

Restaurants

  • ‪Pizza Félix - ‬2 min walk
  • ‪Four Points by Sheraton - ‬1 min walk
  • ‪Churrería El Moro - ‬1 min walk
  • ‪Orrin Restaurant & Bar - ‬1 min walk
  • ‪Los Bisquets Bisquets Obregón - ‬1 min walk

About this property

Four Points by Sheraton Mexico City, Colonia Roma

Guests of Four Points by Sheraton Mexico City, Colonia Roma enjoy a gym, free WiFi in public areas, and meeting rooms. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for MXN 500 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a conference center, a 24-hour business center, and laundry facilities.
Guests can expect 55-inch LCD TVs with cable channels and Netflix, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with premium bedding and pillow menus ensure a restful night. Coffee makers, laptop-compatible safes, and phones are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MXN 371.60 for adults and MXN 185.80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (4,575 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Lever door handles
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 3000.00 per pet, per stay
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 371.60 for adults and MXN 185.80 for children
  • Airport shuttle fee: MXN 500 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: MXN 3000.00 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Colonia
Four Points Sheraton Colonia Hotel
Four Points Sheraton Colonia Hotel Mexico City Roma
Four Points Sheraton Mexico City Colonia Roma
Four Points Sheraton Mexico City Colonia Roma Hotel
Four Points by Sheraton Mexico City Colonia Roma
Four Points Sheraton Mexico C
Four Points by Sheraton Mexico City Colonia Roma
Four Points by Sheraton Mexico City, Colonia Roma Hotel
Four Points by Sheraton Mexico City, Colonia Roma Mexico City

Frequently asked questions

Is a free cancellation option available at Four Points by Sheraton Mexico City, Colonia Roma?

Four Points by Sheraton Mexico City, Colonia Roma provides free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Four Points by Sheraton Mexico City, Colonia Roma?

As of Sep 4, 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Mexico City, Colonia Roma on Sep 13, 2026 start from $182, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Four Points by Sheraton Mexico City, Colonia Roma?

This hotel is situated in Roma Norte within a short 18-minute walk of Paseo de la Reforma and also 12 minutes on foot from Arena México. You'll also find Angel of Independence Monument and Palacio de Bellas Artes within a short drive.

Will I be able to park at Four Points by Sheraton Mexico City, Colonia Roma?

Yes, valet and self parking are offered for free at the hotel. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does Four Points by Sheraton Mexico City, Colonia Roma have a casino at the property?

No, Four Points by Sheraton Mexico City, Colonia Roma doesn't have a casino.

Will I find an indoor pool at Four Points by Sheraton Mexico City, Colonia Roma?

No, there is no indoor pool at this hotel.

Is Four Points by Sheraton Mexico City, Colonia Roma good for couples?

Amenities that appeal to couples at this hotel include a down comforter, Netflix, and free wired internet.

Are there hot tubs at Four Points by Sheraton Mexico City, Colonia Roma?

No, this hotel doesn't have a spa tub.

Does Four Points by Sheraton Mexico City, Colonia Roma have a restaurant that serves breakfast?

Yes, Four Points by Sheraton Mexico City, Colonia Roma serves buffet breakfast each morning for a surcharge from its restaurant.

Will Four Points by Sheraton Mexico City, Colonia Roma allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Four Points by Sheraton Mexico City, Colonia Roma for a fee of MXN 3000.00 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at Four Points by Sheraton Mexico City, Colonia Roma?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Four Points by Sheraton Mexico City, Colonia Roma?

The closest major airport to Four Points by Sheraton Mexico City, Colonia Roma is Benito Juarez International Airport (MEX), which is 7.1 mi away (24 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 26.2 mi away (61-minute drive).

Can I book a room with a balcony at Four Points by Sheraton Mexico City, Colonia Roma?

Yes, some guestrooms at Four Points by Sheraton Mexico City, Colonia Roma offer a balcony and may feature city views.

Does Four Points by Sheraton Mexico City, Colonia Roma have a wedding venue?

Take advantage of the wedding venue at Four Points by Sheraton Mexico City, Colonia Roma if you plan to say "I do" during your trip.

Four Points by Sheraton Mexico City, Colonia Roma Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 313 out of 518 reviews
Rating 8 - Good. 139 out of 518 reviews
Rating 6 - Okay. 41 out of 518 reviews
Rating 4 - Poor. 16 out of 518 reviews
Rating 2 - Terrible. 9 out of 518 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

elizabeth

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was perfect from the staff, room amenities. It was perfect!!! Only thing upset about is being overcharged. I was giving my receipt with the correct amount, was charged for a coffee that I charged my room. It was correct on paper. then I was charged a different amount on my card Two days later when it posted. My two other sons also booked a room. Same thing.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great for walking- lots of restaurants nearby. The staff was wonderful. From the moment we stepped onto the property everyone was very attentive and helpful, especially in the dining area. We bought a bag of popcorn from the lobby store to pop and the staff did it for us and gave us a bowl to put it in. So nice. The rooms were nice. We had two rooms on the 3rd floor, one facing the street and the other facing the back. The street view was much nicer, and both had a bit of noise from outside. The only real awkward moment for us was after we had the front desk arrange transportation for us to the airport. We were told it would be 400 pesos for 4 people being dropped off at two different terminals. We verified price again with the staff when the driver came. When I went to pay the driver though at the airport, he said I owed him $500 pesos. I don’t have anymore pesos so had to awkwardly just walk away. That was disappointing. Otherwise the hotel was great. I’d just take Uber next time.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location of experience Mexico City with delicious food, culture, and unique activities all within walking distance that’s safe and friendly surroundings.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Subhas

Liked: Cleanliness, staff & service, property conditions & facilities
Hot water kettle need to be room
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location a lot of really good restaurants at walking distance, safe neighborhood and great room, the staff is first class
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Joan

Liked: Cleanliness
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Annie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities
This hotel is perfect for a Mexico City trip. The neighborhood is a fantastic area for walking and has exceptionally good food and secondhand stores. The staff at the hotel are all wonderful. It’s not the cheapest place you’re going to find, but it’s by far not the most expensive either. The gym does the job. The only thing I would suggest is to try to get a room away from the road if possible, if you’re super light sleeper like I am, but the noise didn’t last for that long on the weekends. It really wasn’t that bad. Unequivocally I would stay there again.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Anna Daniella

Liked: Cleanliness, staff & service, amenities
Perfect hotel, quiet, clean, great food.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Clean room, helpful staff, breakfast buffet, location
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

svetlana

Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Licet

Liked: Cleanliness, amenities, property conditions & facilities
This is a great hotel and location! The staff was friendly and helpful. I would definitely stay there again and would recommend it highly!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Rolando

Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Great staff and central location.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Alyssa

Liked: Cleanliness, amenities, property conditions & facilities
Great location and very clean.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Arturo

Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Osvaldo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel located in the center of Colonia Roma. Safe neighborhood, variety of dining options, friendly staff and close to major important locations in Mexico City. Rooms are modern, very clean, with many amenities and overall safe.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Beatriz

Liked: Cleanliness, property conditions & facilities
Clean room, location, and the staff very kind. I was assigned a room. without window which for me it is.a big.no. I want to thank Paola at the front desk for her prompt assistance changing my room. I also want to thank Carlos at the.bar for his kindness.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Kimberly

Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location . Safe neighborhood with lots of bars and restaurants. Easy to walk to nearby Condessa which was equally as nice. Staff very friendly, bar was good and so was breakfast
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Felt very safe! Clean rooms, friendly staff
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Luca

Liked: Cleanliness
Disliked: Staff & service

Bad check-in experience

Arrived at 2:40 pm, check-in was at 3 pm, but the front desk refused to let me in the room for just 20 minutes early. Asked for an upgrade due to booking issues and my status, but it was denied without even checking availability. Poor check-in service. The AC did not cool properly and the bathroom was clogged.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Roberto

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Bad check-in experience

Arrived at 2:40 pm, check-in was at 3 pm, but the front desk refused to let me in the room for just 20 minutes early. Asked for an upgrade due to booking issues and my status, but it was denied without even checking availability. Poor check-in service. The AC did not cool properly and the bathroom was clogged.
Stayed 2 nights in Sep 2025