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DoubleTree by Hilton Hotel Mexico City Santa Fe

3.5 star property

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Mexico City Santa Fe

Property entrance
Terrace/patio
Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Restaurant
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Calle 3 No. 55 Col. Lomas de Santa Fe, Mexico City, 01219
  • Place, Samara Shops
    ‪5 min walk‬
  • Place, Expo Santa Fe Mexico
    ‪7 min walk‬
  • Place, Santa Fe Center Mall
    ‪14 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪51 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Living area

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(24 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Non Smoking (2 DOUBLE BEDS)

Room, Non Smoking (2 DOUBLE BEDS) | Minibar, in-room safe, desk, blackout drapes

Room, Non Smoking (2 DOUBLE BEDS)

9.0 out of 10
Wonderful
(43 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 732 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium Suite, 1 King Bed, Non Smoking | Living area

Premium Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Terrace

Premium Suite, 1 King Bed, Non Smoking, Terrace | Living area

Premium Suite, 1 King Bed, Non Smoking, Terrace

  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (mob/hearing acc w/ roll-in shower)

Room, Accessible, Non Smoking (mob/hearing acc w/ roll-in shower) | Minibar, in-room safe, desk, blackout drapes

Room, Accessible, Non Smoking (mob/hearing acc w/ roll-in shower)

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Accessible Two Double Beds Room with Roll In Shower

Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Accessible Two Double Beds Room with Roll In Shower

  • Sleeps 2

King Suite

  • Sleeps 3

1 King Bedroom Premium Suite And Living Room

  • Sleeps 2

View all photos for Two Double Beds Room

Minibar, in-room safe, desk, blackout drapes

Two Double Beds Room

  • Sleeps 4

View all photos for 1 King Bed-Wifi Available

Minibar, in-room safe, desk, blackout drapes

1 King Bed-Wifi Available

  • Sleeps 2

View all photos for Junior King Suite

Minibar, in-room safe, desk, blackout drapes

Junior King Suite

  • Sleeps 3

View all photos for Premium King Bed Suite with Terrace

Minibar, in-room safe, desk, blackout drapes

Premium King Bed Suite with Terrace

  • Sleeps 4

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Exterior

Hotel Novotel Mexico City Santa Fe

Santa Fe
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 1,001 reviews
$80 nightly
The price is $96
Apr 19 - Apr 20
Total with taxes and fees
Hotel Novotel Mexico City Santa Fe

About the neighborhood

Mexico City

Located in Santa Fe, DoubleTree by Hilton Hotel Mexico City Santa Fe is within a 10-minute walk of popular sights such as Samara Shops and Expo Santa Fe Mexico. This 172-room, 3.5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi. Centrally located in Mexico City, the hotel is connected to the convention center and also a short walk from Parque La Mexicana and K1 Speed ​​Mexico Garden Santa Fe.

What's nearby

  • Samara Shops - 5 min walk - 0.3 miles
  • Expo Santa Fe Mexico - 7 min walk - 0.4 miles
  • Tecnologico de Monterrey - Santa Fe - 8 min walk - 0.5 miles
  • Santa Fe Center Mall - 14 min walk - 0.8 miles
  • Parque La Mexicana - 14 min walk - 0.8 miles

Getting around

  • Mexico City Buenavista Station - 18 min drive
  • Santa Fé Station - 19 min walk
  • Benito Juarez International Airport (MEX) - 52 min drive

Restaurants

  • ‪Cabesón Taurino - ‬8 min walk
  • ‪Sushi Roll - ‬7 min walk
  • ‪Shu - ‬2 min walk
  • ‪Ruben's Hamburgers - ‬8 min walk
  • ‪Popeye’s Louisiana Kitchen - ‬8 min walk

About this property

DoubleTree by Hilton Hotel Mexico City Santa Fe

DoubleTree by Hilton Hotel Mexico City Santa Fe features a full-service spa, an indoor pool, and a gym. Valet parking is available for MXN 125 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, a conference center, and a business center.
Guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include minibars, coffee makers, and laptop-compatible safes.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, facials, and body wraps. The spa is open daily.

Similar properties

Terrace/patio
Hilton Garden Inn Mexico City Santa Fe
Santa Fe
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 1,002 reviews
$81 nightly
The price is $97
Apr 10 - Apr 11
Total with taxes and fees
Hilton Garden Inn Mexico City Santa Fe

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (MXN 125 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 360 for adults and MXN 260 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • In a nature reserve
  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot stone massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 1100 per pet, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 360 for adults and MXN 260 for children
  • Valet parking fee: MXN 125 per day
  • Pet fee: MXN 1100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Inn Santa Fe
DoubleTree Hilton Hotel Mexico City Santa Fe
Fiesta Americana Santa Fe Hotel Mexico City
Fiesta Inn Santa Fe Hotel Mexico City
DoubleTree Hilton Mexico City Santa Fe
DoubleTree by Hilton Hotel Mexico City Santa Fe Hotel
DoubleTree by Hilton Hotel Mexico City Santa Fe Mexico City

Frequently asked questions

Is free cancellation available at DoubleTree by Hilton Hotel Mexico City Santa Fe?

DoubleTree by Hilton Hotel Mexico City Santa Fe offers free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at DoubleTree by Hilton Hotel Mexico City Santa Fe?

As of Apr 2, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Mexico City Santa Fe on Apr 4, 2026 start from $102, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to DoubleTree by Hilton Hotel Mexico City Santa Fe?

This hotel is situated in Santa Fe, just steps from K1 Speed ​​Mexico Garden Santa Fe, and within a 10-minute walk of Expo Santa Fe Mexico and Samara Shops. You'll also find Santa Fe Center Mall and Parque La Mexicana less than a mile away.

Will I be able to park at DoubleTree by Hilton Hotel Mexico City Santa Fe?

Yes, valet parking is offered for MXN 125 per day. Accessible parking and electric car charging are also available for guests.

Is a spa located at DoubleTree by Hilton Hotel Mexico City Santa Fe?

There is a full-service spa available for guests to enjoy and services include sports massages, hot stone massages, and body wraps.

Does DoubleTree by Hilton Hotel Mexico City Santa Fe feature a casino at the property?

No, DoubleTree by Hilton Hotel Mexico City Santa Fe doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Hotel Mexico City Santa Fe?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What do couples enjoy most about DoubleTree by Hilton Hotel Mexico City Santa Fe?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and a bar.

Are there hot tubs at DoubleTree by Hilton Hotel Mexico City Santa Fe?

No, this hotel doesn't have a spa tub.

Does DoubleTree by Hilton Hotel Mexico City Santa Fe have a restaurant with a breakfast menu?

Yes, DoubleTree by Hilton Hotel Mexico City Santa Fe serves buffet breakfast each morning for a surcharge from its restaurant.

Does DoubleTree by Hilton Hotel Mexico City Santa Fe allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at DoubleTree by Hilton Hotel Mexico City Santa Fe for a fee of MXN 1100 per pet, per stay.

Does DoubleTree by Hilton Hotel Mexico City Santa Fe have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to DoubleTree by Hilton Hotel Mexico City Santa Fe?

The closest major airport to DoubleTree by Hilton Hotel Mexico City Santa Fe is Benito Juarez International Airport (MEX), which is 15.2 mi away (52 minutes by car). Another top airport is Toluca, Estado de Mexico (TLC-Toluca Intl.), which is located 27.1 mi away (43-minute drive).

Can I book a room with a balcony at DoubleTree by Hilton Hotel Mexico City Santa Fe?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy city views.

Does DoubleTree by Hilton Hotel Mexico City Santa Fe host weddings?

If wedding bells are in your future, take advantage of the wedding venue at DoubleTree by Hilton Hotel Mexico City Santa Fe.

DoubleTree by Hilton Hotel Mexico City Santa Fe Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 562 out of 986 reviews
Rating 8 - Good. 229 out of 986 reviews
Rating 6 - Okay. 84 out of 986 reviews
Rating 4 - Poor. 42 out of 986 reviews
Rating 2 - Terrible. 69 out of 986 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Cecilia

Liked: Cleanliness
Disliked: Amenities
The attention of the correct staff, but the service to rooms super late, in question of breakfast one of the people who attends the tables with very bad attention, was not helpful nor offered to fill us with the cup of coffee or the glass of juice, I asked for some eggs with ham and cheese came cold without cheese, on the side of the pool, it was semi warm, but when it became colder outside you felt the pool colder than normal, we asked that they could solve it and they never gave a solution, we felt. that with raising the temperature of the pool the problem is solved, I asked for access to the area of the computers and in the I did not allow it was until the other daymanaged to use it
Stayed 1 night in Dec 2025

10/10 Excellent

Liliana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, City Walk Santa Fe and Parque La Mexicana is just 1km from the hotel.
Stayed 2 nights in Dec 2025

8/10 Good

Alberto

Stayed 1 night in Dec 2025

8/10 Good

Erika

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay! The hotel was very clean, the staff was friendly and welcoming, the food was delicious, and it was nice and quiet. Room service was excellent, and I was able to book a same-day facial appointment. While the pool area could use some cosmetic updates, it didn’t affect how much we enjoyed our stay. The Jamaica margaritas were absolutely delicious.
Stayed 4 nights in Dec 2025

10/10 Excellent

Karel Ricica, San Jose

Stayed 5 nights in Nov 2025

10/10 Excellent

Alejandro, Miami

Stayed 3 nights in Nov 2025

10/10 Excellent

Luis

Stayed 2 nights in Dec 2025

10/10 Excellent

Ladislao

Stayed 4 nights in Nov 2025

10/10 Excellent

Cristina

Stayed 2 nights in Nov 2025

2/10 Terrible

Viviana

No había elevador, no había refrigerador para el cuarto. Lo mejor fue la señorita del Staff que limpió nuestro cuarto todos los días super amable.
Stayed 4 nights in Nov 2025

2/10 Terrible

Maria, Miami

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Only one elevator was working, sometimes the other was not working as well. The staff didn’t make anything to compensate even when the hotel was at full capacity.
Stayed 4 nights in Nov 2025

10/10 Excellent

Meir

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect.
Stayed 2 nights in Nov 2025

6/10 Okay

Ana Maria

Business traveler
Disliked: Amenities
Just one elevator working, service is very slow in the restaurant, housekeeping forgot to leave towels, showers are awful. Staff very attentive
Stayed 5 nights in Nov 2025

8/10 Good

Curtis, Cedartown

Liked: Staff & service
Breakfast was ok. Only one working elevator. Cable not great.
Stayed 6 nights in Oct 2025

10/10 Excellent

Meir

Liked: Cleanliness, amenities, property conditions & facilities
Everything perfect
Stayed 1 night in Nov 2025

8/10 Good

Kevin Paul, Portland

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. No fridge - just a space in a cupboard for a fridge ;-) made me smile. I reported that the room had no hot water (e.g. to shower) and the hotel fixed the problem within a few hours. I appreciate that. The food was good. Air conditioning only cooled the room - no heat. This was a little disappointing, but the pool was warm enough to enjoy for half an hour. Overall, fair value for money. Location was good.
Nice pool. Clean, could be warmer, but not bad.
Stayed 1 night in Nov 2025

10/10 Excellent

Lilian

Stayed 3 nights in Oct 2025

10/10 Excellent

Carlos

Stayed 2 nights in Oct 2025

6/10 Okay

Martin

Business traveler, Traveled with partner
Disliked: Staff & service
Es una pena la calidad del servicio
Stayed 1 night in Oct 2025

8/10 Good

Alfonso

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Cristian

Stayed 1 night in Sep 2025

10/10 Excellent

Bhushan

Stayed 1 night in Sep 2025

2/10 Terrible

Juan Francisco

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Recommended

For a Hilton chain, the service, cleanliness and general attention are terrible.
Stayed 4 nights in Aug 2025

10/10 Excellent

Esteban

Stayed 3 nights in Sep 2025

10/10 Excellent

Esaul

Stayed 2 nights in Sep 2025

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