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DoubleTree by Hilton Hotel Mexico City Santa Fe

3.5 star property
Hotel connected to the convention center in Mexico City with a full-service spa

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Mexico City Santa Fe

Property entrance
Restaurant
Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Exterior
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Calle 3 No. 55 Col. Lomas de Santa Fe, Mexico City, 01219
  • Place, Expo Santa Fe Mexico
    ‪5 min walk‬
  • Place, Parque La Mexicana
    ‪12 min walk‬
  • Place, Santa Fe Center Mall
    ‪14 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪51 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(21 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Non Smoking (2 DOUBLE BEDS)

Room, Non Smoking (2 DOUBLE BEDS) | Minibar, in-room safe, desk, blackout drapes

Room, Non Smoking (2 DOUBLE BEDS)

9.0 out of 10
Wonderful
(42 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Living area

Suite, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Living area

Junior Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 732 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Premium Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Terrace

Premium Suite, 1 King Bed, Non Smoking, Terrace | Minibar, in-room safe, desk, blackout drapes

Premium Suite, 1 King Bed, Non Smoking, Terrace

  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (mob/hearing acc w/ roll-in shower)

Room, Accessible, Non Smoking (mob/hearing acc w/ roll-in shower) | Minibar, in-room safe, desk, blackout drapes

Room, Accessible, Non Smoking (mob/hearing acc w/ roll-in shower)

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • Sleeps 2
  • 2 Double Beds

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NH Collection Mexico City Santa Fé

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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,000 reviews
$82 nightly
The price is $98
Feb 15 - Feb 16
Total with taxes and fees
NH Collection Mexico City Santa Fé

About the neighborhood

Mexico City

Located in Santa Fe, DoubleTree by Hilton Hotel Mexico City Santa Fe is a leisurely stroll from popular sights such as Expo Santa Fe Mexico and Parque La Mexicana. This 172-room, 3.5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi. It's connected to the convention center in central Mexico City and also close to K1 Speed ​​Mexico Garden Santa Fe and Santa Fe Center Mall.

What's nearby

  • Samara Shops - 5 min walk - 0.3 miles
  • Expo Santa Fe Mexico - 7 min walk - 0.4 miles
  • Tecnologico de Monterrey - Santa Fe - 8 min walk - 0.5 miles
  • Santa Fe Center Mall - 14 min walk - 0.8 miles
  • Parque La Mexicana - 14 min walk - 0.8 miles

Getting around

  • Mexico City Buenavista Station - 18 min drive
  • Santa Fé Station - 19 min walk
  • Benito Juarez International Airport (MEX) - 52 min drive

Restaurants

  • ‪Cabesón Taurino - ‬8 min walk
  • ‪Sushi Roll - ‬7 min walk
  • ‪Shu - ‬2 min walk
  • ‪Ruben's Hamburgers - ‬8 min walk
  • ‪Popeye’s Louisiana Kitchen - ‬8 min walk

About this property

DoubleTree by Hilton Hotel Mexico City Santa Fe

Hotel connected to the convention center in Mexico City with a full-service spa
DoubleTree by Hilton Hotel Mexico City Santa Fe features a full-service spa, an indoor pool, and a gym. Valet parking is available for MXN 125 per day. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include free WiFi in public areas, a conference center, and a business center.
Guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include minibars, coffee makers, and laptop-compatible safes.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, facials, and body wraps. The spa is open daily.

Similar properties

Terrace/patio
Hilton Garden Inn Mexico City Santa Fe
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 1,000 reviews
$77 nightly
The price is $92
Feb 22 - Feb 23
Total with taxes and fees
Hilton Garden Inn Mexico City Santa Fe

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (MXN 125 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 355 for adults and MXN 260 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • In a nature reserve
  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot stone massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 1100 per pet, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 355 for adults and MXN 260 for children
  • Valet parking fee: MXN 125 per day
  • Pet fee: MXN 1100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Inn Santa Fe
DoubleTree Hilton Hotel Mexico City Santa Fe
Fiesta Americana Santa Fe Hotel Mexico City
Fiesta Inn Santa Fe Hotel Mexico City
DoubleTree Hilton Mexico City Santa Fe
DoubleTree by Hilton Hotel Mexico City Santa Fe Hotel
DoubleTree by Hilton Hotel Mexico City Santa Fe Mexico City

Frequently asked questions

Is free cancellation available at DoubleTree by Hilton Hotel Mexico City Santa Fe?

DoubleTree by Hilton Hotel Mexico City Santa Fe offers free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at DoubleTree by Hilton Hotel Mexico City Santa Fe?

As of Feb 11, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Mexico City Santa Fe on Feb 13, 2026 start from $85.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to DoubleTree by Hilton Hotel Mexico City Santa Fe?

This hotel is situated in Santa Fe, just steps from K1 Speed ​​Mexico Garden Santa Fe. You'll also find Expo Santa Fe Mexico and Santa Fe Center Mall less than a mile away.

Is there parking available at DoubleTree by Hilton Hotel Mexico City Santa Fe?

Yes, valet parking is offered for MXN 125 per day. Accessible parking and electric car charging are also available for guests.

Is a spa located at DoubleTree by Hilton Hotel Mexico City Santa Fe?

There is a full-service spa available for guests to enjoy and services include hot stone massages, sports massages, and body wraps.

Does DoubleTree by Hilton Hotel Mexico City Santa Fe feature a casino at the property?

No, DoubleTree by Hilton Hotel Mexico City Santa Fe doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Hotel Mexico City Santa Fe?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

Is DoubleTree by Hilton Hotel Mexico City Santa Fe a good place to stay for couples?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and a bar.

Are there hot tubs at DoubleTree by Hilton Hotel Mexico City Santa Fe?

No, there isn't a spa tub at this hotel.

Does DoubleTree by Hilton Hotel Mexico City Santa Fe have a restaurant with a breakfast menu?

Yes, DoubleTree by Hilton Hotel Mexico City Santa Fe serves buffet breakfast each morning for a surcharge from its restaurant.

Does DoubleTree by Hilton Hotel Mexico City Santa Fe allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at DoubleTree by Hilton Hotel Mexico City Santa Fe for a fee of MXN 1100 per pet, per stay.

Does DoubleTree by Hilton Hotel Mexico City Santa Fe have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to DoubleTree by Hilton Hotel Mexico City Santa Fe?

The closest major airport to DoubleTree by Hilton Hotel Mexico City Santa Fe is Benito Juarez International Airport (MEX), which is 15.2 mi away (52 minutes by car). Another top airport is Toluca, Estado de Mexico (TLC-Toluca Intl.), which is located 27.1 mi away (43-minute drive).

Are there rooms with balconies at DoubleTree by Hilton Hotel Mexico City Santa Fe?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy city views.

Does DoubleTree by Hilton Hotel Mexico City Santa Fe host weddings?

If wedding bells are in your future, take advantage of the wedding venue at DoubleTree by Hilton Hotel Mexico City Santa Fe.

DoubleTree by Hilton Hotel Mexico City Santa Fe Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 536 out of 948 reviews
Rating 8 - Good. 224 out of 948 reviews
Rating 6 - Okay. 81 out of 948 reviews
Rating 4 - Poor. 40 out of 948 reviews
Rating 2 - Terrible. 67 out of 948 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Kevin Paul, Portland

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. No fridge - just a space in a cupboard for a fridge ;-) made me smile. I reported that the room had no hot water (e.g. to shower) and the hotel fixed the problem within a few hours. I appreciate that. The food was good. Air conditioning only cooled the room - no heat. This was a little disappointing, but the pool was warm enough to enjoy for half an hour. Overall, fair value for money. Location was good.
Nice pool. Clean, could be warmer, but not bad.
Stayed 1 night in Nov 2025

10/10 Excellent

Lilian

Stayed 3 nights in Oct 2025

10/10 Excellent

Carlos

Stayed 2 nights in Oct 2025

6/10 Okay

Martin

Business traveler, Traveled with partner
Disliked: Staff & service
Es una pena la calidad del servicio
Stayed 1 night in Oct 2025

8/10 Good

Alfonso

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Cristian

Stayed 1 night in Sep 2025

10/10 Excellent

Bhushan

Stayed 1 night in Sep 2025

2/10 Terrible

Juan Francisco

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Recommended

For a Hilton chain, the service, cleanliness and general attention are terrible.
Stayed 4 nights in Aug 2025

10/10 Excellent

Esteban

Stayed 3 nights in Sep 2025

10/10 Excellent

Esaul

Stayed 2 nights in Sep 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Detalles

Dos pequeños inconvenientes no servía la cafetera de la habitación y al check in no estaba lista la habitación
Stayed 1 night in Aug 2025

10/10 Excellent

Jesús Felipe

Stayed 2 nights in Aug 2025

10/10 Excellent

Edilberto

Stayed 2 nights in Aug 2025

2/10 Terrible

Jose

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Car damage and unacceptable behavior

Terrible experience. I left my car in the Hotel Valet Parking that they had only to figure out until the next morning that they had crashed my rental car. Needed to call the insurances, lost all my vacations day and without any notification until the next day. That is totally unacceptable. I submitted a formal letter/email to the hotel and until today I havent received any direct answer from the Hotel Managament - only from the bell boys. That is not acceptable for any hotel carrying the Hilton brand.
Stayed 2 nights in Jul 2025

8/10 Good

Rafael

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Apropiado para el precio.
Stayed 2 nights in Jul 2025

6/10 Okay

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly, good location. Hot water takes Mom to come on, and does not get very hot, only two towels were given to our room for four guest. Every day. We had to ask for additional towels. There were no towels in the swimming area, and no explanation of how to get them. The food in the hotel was extremely expensive, compared to local fair out around the hotel. I recommend that you do not eat or drink anything in the hotel due to this. If you stay near the elevators, you will hear a very loud rumbling all day and all night.
Stayed 2 nights in Jul 2025

6/10 Okay

Giosue

Stayed 3 nights in Jun 2025

6/10 Okay

Mauro

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Only one elevator worked, the waiting list was terrible
Stayed 3 nights in Jun 2025

10/10 Excellent

Julio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice property, good amenities courteous and helpful staff.
Stayed 3 nights in Jun 2025

2/10 Terrible

Mayte

Disliked: Staff & service
This hotel is not a 5 star. It may be a 4 star but it looks like a 3 star
Stayed 1 night in May 2025

10/10 Excellent

Cesar

Stayed 1 night in May 2025

6/10 Okay

Meztli, Commerce city

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Property try to charge me for an extra room I didn’t request.
Stayed 1 night in Apr 2025

10/10 Excellent

ALEJANDRO

Stayed 1 night in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Claudia

Great
Stayed 1 night in Mar 2025

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