10/10 Excellent
Hector Miguel
Aug 3, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hector Miguel
Stayed 1 night in Aug 2022
Casa Hedera
3.5 star property
Choose dates to view prices
Photo gallery for Casa Hedera
Reviews
7.07.0 out of 10
Good
Popular amenities
- Breakfast included
- Spa
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
Explore the area
Monte Irazú 155, Lomas de Chapultepec, Mexico City, 11000
- Avenida Presidente MasarykPlace, Avenida Presidente Masaryk3 min walk
- Paseo de la ReformaPlace, Paseo de la Reforma10 min walk
- Plaza PolancoPlace, Plaza Polanco10 min walk
- Mexico City (MEX-Mexico City Intl.)Airport, Mexico City (MEX-Mexico City Intl.)34 min drive
Room options
View all photos for Executive Room
Executive Room
- 248 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Deluxe Room
Deluxe Room
- 280 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Comfort Room
Comfort Room
- 205 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Luxury Room
Luxury Room
- 323 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Exclusive Room
Exclusive Room
- 269 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Junior Studio Suite
Junior Studio Suite
- 388 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Grand Studio Suite
Grand Studio Suite
- 624 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Business Room
Business Room
- 205 sq ft
- Sleeps 2
- 1 Double Bed
View all photos for Elite Room
Elite Room
- 280 sq ft
- Sleeps 2
- 1 Queen Bed
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About the neighborhood
Mexico City
Casa Hedera places you in Miguel Hidalgo, within a leisurely stroll of popular sights such as Paseo de la Reforma and Avenida Presidente Masaryk. This 3.5-star hotel has 9 rooms and welcomes guests with free breakfast, free in-room WiFi, and free valet parking.
What's nearby
- Avenida Presidente Masaryk - 3 min walk - 0.2 miles
- Paseo de la Reforma - 10 min walk - 0.6 miles
- Plaza Polanco - 10 min walk - 0.6 miles
- Antara Polanco - 15 min walk - 0.8 miles
- Soumaya Museum - 15 min walk - 0.8 miles
Getting around
- Polanco Station - 3 min drive
- Mexico City Buenavista Station - 23 min drive
- Benito Juarez International Airport (MEX) - 29 min drive
Restaurants
- Tacos Atarantados - 2 min walk
- El Cardenal - 2 min walk
- Toks - 3 min walk
- El Bajío - 3 min walk
- Restaurant Palominos - 3 min walk
About this property
Casa Hedera
Casa Hedera features free WiFi in public areas, spa services, and coffee in a common area. Free valet and self parking are available—or if you're not driving, take the shuttle from the airport to the hotel (available 24 hours) for USD 1 per vehicle. The front desk has multilingual staff that can help with luggage storage, securing valuables, and tours or tickets. Additional amenities include a terrace, a communal living room, and a garden.
42-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and slippers. Free minibar items, free international calls, and free long-distance calls are also standard.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free offsite parking
- 24-hour airport pick-up shuttle on request for a surcharge
- Free secured, uncovered self parking on site
- Free secured, uncovered valet parking on site
Food and drink
- Free continental breakfast available daily 8:00 AM to 11:00 AM
- A restaurant
- Coffee and tea in common areas
- Free daily manager's reception
- Hosted evening meal available daily for a fee of USD 60; reservation required
- Snack bar/deli
Family friendly
- Snack bar/deli
Conveniences
- Guidebooks
- Limited-hour front desk
- Luggage storage
- Safe at front desk
Guest services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Proposal/romance packages
- Tour and ticket assistance
- Wedding services
Business services
- 2 meeting rooms
- Coworking space
Outdoors
- Garden
- Outdoor furniture
- Terrace
Spa
- Deep-tissue massages
- In-room massages
- Sports massages
- Swedish massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Doorbell and phone notification
- Handrails in stairways
- Lever door handles
- No elevator
- Well-lit path to entrance
More
- Communal living room
- Designated smoking areas
Room amenities
Bedroom
- Blackout drapes
- Down comforter
- Egyptian cotton sheets
- Hypo-allergenic bedding
Bathroom
- Bathrobes
- Hair dryer
- Private bathroom
- Shower
- Slippers
- Towels provided
Entertainment
- 42-inch smart TV with digital channels
- Netflix
- Streaming services
Food and drink
- Free stocked minibar
More
- Air conditioning
- Electrical adapters
- Free international calls
- Free local calls
- Free long-distance calls
- Iron/ironing board
- Laptop-compatible safe
- Mobile key entry
- Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 6:00 AM and 1:30 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
- This property doesn't allow pets or service animals
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
- Airport shuttle fee: USD 1 per vehicle (maximum occupancy 3)
- Late check-in fee for check-in between 6:00 AM and 1:30 PM
- Hosted evening meal: USD 60
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Check-in: 3:00 PM
- Check-out: noon
- Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers free parking.
Property Registration Number ASG181113QL3
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- This property accepts credit cards, debit cards, and cash.
- Guests can access their rooms with a mobile device.
Additional information about polices, regulations, and more:
- There are no elevators.
Property is also known as
Casa Hedera Hotel
Casa Hedera Mexico City
Casa Hedera Hotel Mexico City
Frequently asked questions
Is a free cancellation option available at Casa Hedera?
Casa Hedera offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.
What's there to do around Casa Hedera?
This hotel is situated in Miguel Hidalgo within a short 12-minute walk of Paseo de la Reforma and also 5 minutes on foot from Avenida Presidente Masaryk. You'll also find Antara Polanco and Chapultepec Park less than a mile away.
Is there parking available at Casa Hedera?
Yes, valet parking and self parking are offered for free at the hotel.
Is there a spa available at Casa Hedera?
Spa services at the hotel include deep-tissue massages.
Does Casa Hedera feature a casino at the property?
No, Casa Hedera doesn't have a casino.
Will I find an indoor pool at Casa Hedera?
No, there is no indoor pool at this hotel.
What will couples enjoy most about a stay at Casa Hedera?
There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and proposal/romance packages.
Does Casa Hedera have a hot tub?
No, there isn't a spa tub at this hotel.
Does Casa Hedera feature a restaurant that includes a breakfast menu?
Yes, Casa Hedera serves free continental breakfast each morning from its restaurant.
Will Casa Hedera allow pets to stay for free?
No, pets and service animals aren't allowed at Casa Hedera.
Does Casa Hedera have connecting rooms?
No, there aren't connecting guestrooms at this hotel.
How far is the airport from Casa Hedera?
The closest major airport to Casa Hedera is Benito Juarez International Airport (MEX), which is 11.6 mi away (29 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is around 24.2 mi away.
Are there rooms with balconies that I can book at Casa Hedera?
Yes, some guestrooms at Casa Hedera offer a furnished balcony and may feature garden views.
Does Casa Hedera have a wedding venue on site?
If you plan to exchange vows during your trip, consider the wedding services available at Casa Hedera.
Casa Hedera Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 2 out of 6 reviews
10 - Excellent
2
Rating 8 - Good. 2 out of 6 reviews
8 - Good
2
Rating 6 - Okay. 0 out of 6 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 6 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 6 reviews
2 - Terrible
1
7.8/10
Cleanliness
7.0/10
Staff & service
8.8/10
Amenities
7.4/10
Property conditions & facilities
Reviews
2/10 Terrible
geoffrey
Business traveler
Feb 28, 2022
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked the hotel and the hotel was closed! Like literally close. I spent 1 hour outside the location waiting to someone to come out. Even the Police came since they where passing by. Trying to get a refund now! Don’t book! They might be bankrupt and just collect funds before announcing it.
geoffrey
Stayed 1 night in Feb 2022
4/10 Poor
Teresa
Business traveler
Feb 2, 2023
Disliked: Staff & service
No me han respondido de mi factura. Había una cucaracha en el baño y la limpieza diaria no fue buena
Teresa
Stayed 3 nights in Jan 2023
8/10 Good
Jorge Alberto
Business traveler
Oct 28, 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mayor atención a sus redes sociales
Buen y agradable lugar, perfecto para viajes de negocios. Como recomendación deberían atender mejor sus redes sociales (no están actualizadas) y no anunciar servicios que no cumplen (como ir al aeropuerto por los huéspedes, me quedé dos días esperando una llamada para confirmar y al final tuve que usar el taxi del aeropuerto).
Jorge Alberto
Stayed 1 night in Oct 2022
10/10 Excellent
Jose
Business traveler
Aug 2, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jose
Stayed 1 night in Aug 2022
8/10 Good
Fernando Jose
Nov 6, 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendable
Me encantó el lugar. Estaba muy accesible , silencioso y cómodo
Fernando Jose
Stayed 2 nights in Nov 2021