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Andaz Condesa Mexico City, By Hyatt

5.0 star property

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Photo gallery for Andaz Condesa Mexico City, By Hyatt

Outdoor pool, open 10:00 AM to 6:00 PM, sun loungers
2 restaurants, local cuisine
2 restaurants, local cuisine
Daily buffet breakfast for a fee
Yoga

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Aguascalientes 158, Hipodrómo, Condesa, Cuauhtemoc, Mexico City, CDMX, 6100
  • Place, Avenida Insurgentes
    ‪1 min walk‬
  • Place, Blackberry Auditorium
    ‪5 min walk‬
  • Place, Mexico Park
    ‪5 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, down comforters, free minibar items

Room, 1 King Bed, City View

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | View from room

Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Suite (Andaz)

Suite (Andaz) | Hypo-allergenic bedding, down comforters, free minibar items

Suite (Andaz)

  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, City View

Suite, City View | Hypo-allergenic bedding, down comforters, free minibar items

Suite, City View

  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, down comforters, free minibar items

Room, 1 King Bed

9.0 out of 10
Wonderful
(18 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, down comforters, free minibar items

Room, 2 Double Beds

8.4 out of 10
Very good
(9 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed (High Floor)

A modern hotel room with a large bed, a wooden nightstand, a mirror, and a wall-mounted artwork.

Room, 1 King Bed (High Floor)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, down comforters, free minibar items

Room, 2 Double Beds (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Mexico City

Located in La Condesa, Andaz Condesa Mexico City, By Hyatt is within a 10-minute walk of popular sights such as Mexico Park and Medellín Market. This 5-star hotel welcomes guests with 213 rooms and conveniences like a full-service spa, an outdoor pool, and a 24-hour gym.

What's nearby

  • Avenida Insurgentes - 1 min walk - 0.1 miles
  • Blackberry Auditorium - 5 min walk - 0.3 miles
  • Mexico Park - 5 min walk - 0.3 miles
  • Medellín Market - 9 min walk - 0.5 miles
  • Spain Park - 10 min walk - 0.6 miles

Getting around

  • Chilpancingo Station - 4 min walk
  • Mexico City Buenavista Station - 8 min drive
  • Benito Juarez International Airport (MEX) - 26 min drive

Restaurants

  • ‪Cabuya Rooftop - ‬2 min walk
  • ‪Chilpa - ‬2 min walk
  • ‪Deigo Ramen - ‬3 min walk
  • ‪Sonámbulo Café - ‬2 min walk
  • ‪Castizo - ‬1 min walk

About this property

Andaz Condesa Mexico City, By Hyatt

Guests of Andaz Condesa Mexico City, By Hyatt enjoy a full-service spa, an outdoor pool, and a 24-hour gym. Valet parking is available for USD 30 per day. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and conference space.
55-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer hydromassage showers, hair dryers, and designer toiletries. Free minibar items, coffee makers, and free local calls are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Covered valet parking on site (USD 30 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 for adults and USD 16 for children
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Cabuya Rooftop Restaurant
  • Derba Matcha Café
  • WooftopBeerGarden&CanineC

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 7,254 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • 2 buildings
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1961
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Hydromassage showerhead
  • Partially-open bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 20 to January 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet, per stay, plus a deposit of USD 100 per stay
  • Dogs and cats only
  • 1 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls and an off-leash area are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 16 for children
  • Covered valet parking fee: USD 30 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July 08 to January 31.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Free in-room WiFi has a 4-device limit. WiFi in public areas is also free and has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wyndham Grand Mexico City
Andaz Mexico City Condesa
ANDAZ CONDESA MEXICO CITY BY HYATT
ANDAZ CONDESA MEXICO CITY, BY HYATT Hotel
ANDAZ CONDESA MEXICO CITY, BY HYATT Mexico City
ANDAZ CONDESA MEXICO CITY, BY HYATT Hotel Mexico City

Frequently asked questions

Is a free cancellation option available at Andaz Condesa Mexico City, By Hyatt?

Andaz Condesa Mexico City, By Hyatt provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Andaz Condesa Mexico City, By Hyatt?

As of May 19, 2026, prices found for a 1-night stay for 2 adults at Andaz Condesa Mexico City, By Hyatt on Jun 14, 2026 start from $267, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Andaz Condesa Mexico City, By Hyatt?

This hotel is situated in La Condesa, just steps from Blackberry Auditorium, and within a 10-minute walk of Mexico Park and Medellín Market. You'll also find Angel of Independence Monument and Paseo de la Reforma within a short drive.

Is there parking available at Andaz Condesa Mexico City, By Hyatt?

Yes, covered valet parking is offered for USD 30 per day.

Is there a spa available at Andaz Condesa Mexico City, By Hyatt?

There is a full-service spa available for guests to enjoy and services include sports massages, hot stone massages, aromatherapy, and body wraps.

Are there luxury amenities available at Andaz Condesa Mexico City, By Hyatt?

Yes, guests can indulge in luxuries such as an outdoor pool, 2 restaurants, and a poolside bar at this hotel.

Does Andaz Condesa Mexico City, By Hyatt include a casino at the property?

No, Andaz Condesa Mexico City, By Hyatt doesn't have a casino.

Will I find an indoor pool at Andaz Condesa Mexico City, By Hyatt?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 6:00 PM and the seasonal pool will be open from July 08 until January 31.

What do couples enjoy most about Andaz Condesa Mexico City, By Hyatt?

There are many amenities for couples at this hotel, including 2 restaurants and an outdoor pool plus some guestrooms feature in-room massages.

Does Andaz Condesa Mexico City, By Hyatt have a hot tub?

No, there isn't a spa tub at this hotel.

Does Andaz Condesa Mexico City, By Hyatt have a restaurant with a breakfast menu?

Yes, Andaz Condesa Mexico City, By Hyatt has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Andaz Condesa Mexico City, By Hyatt allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Andaz Condesa Mexico City, By Hyatt for a fee of USD 100 per pet, per stay. The property also provides an off-leash area and food and water bowls. A deposit of USD 100 per stay is collected.

Does Andaz Condesa Mexico City, By Hyatt have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Andaz Condesa Mexico City, By Hyatt?

The closest major airport to Andaz Condesa Mexico City, By Hyatt is Benito Juarez International Airport (MEX), which is 7.6 mi away (26 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 28.4 mi away (58-minute drive).

Are there rooms with balconies at Andaz Condesa Mexico City, By Hyatt?

Yes, some guestrooms at this hotel offer either a deck/patio and a terrace where guests can enjoy city views.

Does Andaz Condesa Mexico City, By Hyatt offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Andaz Condesa Mexico City, By Hyatt.

Andaz Condesa Mexico City, By Hyatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 267 out of 368 reviews
Rating 8 - Good. 47 out of 368 reviews
Rating 6 - Okay. 30 out of 368 reviews
Rating 4 - Poor. 13 out of 368 reviews
Rating 2 - Terrible. 11 out of 368 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Gabriela

Stayed 4 nights in Feb 2026

10/10 Excellent

Anh-Dung Xuan

Stayed 3 nights in Jan 2026

10/10 Excellent

Denise

Stayed 6 nights in Feb 2026

4/10 Poor

Ahmed

Traveled with group, Traveled with partner
Liked: Amenities
Disliked: Cleanliness
Where do I even start with this underwhelming and overpriced property? A 3-star hotel cosplaying as anything more. Over $700 CAD per night for bed sheets with holes, frayed towels, rusted bathroom tiles, cobwebs in light fixtures, and dirty/stained walls. The building is located off one of the busiest and noisiest main roads. I only gave two stars because of the amenities and a concierge named Gibran who seemed to always be happy to go above and beyond in service. Otherwise, would strongly recommend staying elsewhere.
Hole in bed sheet
Dirty walls
Shower
Old frayed towels
Stayed 5 nights in Feb 2026

10/10 Excellent

Salomon

Liked: Cleanliness, amenities, property conditions & facilities
amazing
Stayed 4 nights in Jan 2026

10/10 Excellent

Iraida

Liked: Cleanliness, amenities, property conditions & facilities
Great location, lovely staff, amazing gym
Stayed 5 nights in Feb 2026

10/10 Excellent

Priscilla

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff is incredible, rooms are beautiful, it’s more sound proofed than most hotels in mexico city I think but it can still be noisy sometimes
Stayed 6 nights in Jan 2026

10/10 Excellent

Jonathan

Liked: Amenities, property conditions & facilities
Staff was extremely helpful
Stayed 7 nights in Jan 2026

6/10 Okay

Vilma

Liked: Cleanliness, amenities, property conditions & facilities
The room was fine, though the noise was loud from and the roof top bar music. We were on the 15th floor. There was mold in the grout of our shower stall. Staff around hotel, bell boys etc, excellent. Breakfast was outstanding, especially the Mexican options daily. Special mention to Hugo (restaurant) and Kevin (luggage)
Stayed 4 nights in Jan 2026

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms staff great
Stayed 3 nights in Jan 2026

8/10 Good

Dibble

Liked: Cleanliness, staff & service, amenities
Clean room, great Location
Stayed 3 nights in Jan 2026

6/10 Okay

Bruce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and general facilities. The area was quiet despite being in the middle of everything. The room was small but well laid out and equipped. There was black mold around the sink. The room was over the bar so music which was not overly loud but could be heard all evening. The noise from other rooms was a bit loud both overhead, beside and the hallway.
Stayed 6 nights in Jan 2026

6/10 Okay

Wee K

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Breakfast food is fresh, good variety
Stayed 2 nights in Jan 2026

6/10 Okay

Laura

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The rooms are very small and dark. In the evening, it is impossible to see anything! In addition, some of the rooms don’t have a proper bathroom, but a sink inside the room and a toilet divided from the sleeping area only by a glass door (no privacy!). Time to upgrade and install some overhead lighting. The staff was lovely and the cafe excellent.
Stayed 5 nights in Jan 2026

10/10 Excellent

Allana

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff at this hotel is 20/10 The rooms are spacious The hotel is spotless Best location to walk anywhere. Can’t wait to be back! Thank you Andaz team
Stayed 10 nights in Jan 2026

6/10 Okay

Hector

Stayed 4 nights in Jan 2026

8/10 Good

Vladimir

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very clean room and very helpful staff
Stayed 7 nights in Dec 2025

8/10 Good

Jansper

Liked: Cleanliness, amenities, property conditions & facilities
Great location good coffee, carpets and gym could use better vacuum
Stayed 3 nights in Dec 2025

6/10 Okay

Sabina

Liked: Cleanliness
Room was ok. Bed very comfortable and so was shower and all bedding. Hotel is dated and needs upgrade. Food was on at breakfast a lines were super long. Overall not my favorite andaz. I would stay some other place
Stayed 4 nights in Dec 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Rafael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious, clean, and with awesome amenities. 10/10 would recommend. The cabuya rooftop, portico breakfast, derba coffee shop were all top class. My wife had a massage at the Spa and greatly enjoyed it. The staff top to bottom was incredibly friendly, generous, and attentive. Will be returning soon! The neighborhood is incredibly active with good nightlife options as well as easy access to public transportation.
Stayed 6 nights in Dec 2025

2/10 Terrible

Emily

Traveled with group, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staff and room safety were the main issues. The room was noisy, the bed was extremely uncomfortable, and as a woman staying alone on the first floor, I felt unsafe with constant foot traffic outside my door. Most concerning was the staff’s behavior at the end of my stay. Despite informing reception in advance that my husband and daughter would be joining me, I was treated as if I had done something wrong, forced to change rooms, and pressured to pack immediately while a security guard waited outside my door. The experience was intimidating, unprofessional, and unacceptable—especially given the amount I paid for the stay.
Stayed 7 nights in Dec 2025

10/10 Excellent

Tatiana Heras

Traveled with group
Liked: Cleanliness, property conditions & facilities
Super nice hotel. Perfectly located and great amenities
Stayed 4 nights in Dec 2025

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Awesome friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Jerome

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff and rooms were great. We had a lovely time in general.
Stayed 5 nights in Nov 2025