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Hotel Palacio Maya

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Palacio Maya

Exterior
Daily buffet breakfast for a fee
Exterior
Free toiletries, hair dryer, towels, soap
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Calle 62 Numero 327 por 37 y 39, Colonia Centro, Mérida, YUC, 97000
  • Place, Paseo de Montejo
    ‪5 min walk‬
  • Place, Paseo 60
    ‪5 min walk‬
  • Place, Yucatan International Convention Center
    ‪7 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds | 1 bedroom, premium bedding, down comforters, minibar

Standard Double Room, Multiple Beds

9.0 out of 10
Wonderful
(35 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed, Pool View

1 bedroom, premium bedding, down comforters, minibar

Studio Suite, 1 Queen Bed, Pool View

9.4 out of 10
Exceptional
(8 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | 1 bedroom, premium bedding, down comforters, minibar

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(27 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Bathtub

Suite, Bathtub | 1 bedroom, premium bedding, down comforters, minibar

Suite, Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Family Suite

1 bedroom, premium bedding, down comforters, minibar

Family Suite

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 893 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Large Twin Beds
  • Free WiFi

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, premium bedding, down comforters, minibar

Presidential Suite

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room Standard

1 bedroom, premium bedding, down comforters, minibar

Room Standard

  • 247 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Room Standard

1 bedroom, premium bedding, down comforters, minibar

Room Standard

  • 236 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Room Superior

1 bedroom, premium bedding, down comforters, minibar

Room Superior

  • 581 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Basic Room

1 bedroom, premium bedding, down comforters, minibar

Basic Room

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

1 bedroom, premium bedding, down comforters, minibar

Standard Room

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Mérida

Located in Mérida Centro, Hotel Palacio Maya is within a 10-minute walk of popular sights such as Paseo de Montejo and Yucatan International Convention Center. This 63-room, 4-star hotel has conveniences like an outdoor pool, an indoor pool, and free in-room WiFi.

What's nearby

  • Paseo de Montejo - 5 min walk - 0.3 miles
  • Paseo 60 - 5 min walk - 0.3 miles
  • Yucatan International Convention Center - 7 min walk - 0.4 miles
  • Parque Santa Lucía - 18 min walk - 1.0 mile
  • Plaza Grande - 4 min drive - 1.6 miles

Getting around

  • Teya-Merida Station - 27 min drive
  • Mérida International Airport (MID) - 20 min drive

Restaurants

  • ‪Yerba Santa - ‬7 min walk
  • ‪Viva Teya - ‬6 min walk
  • ‪Jose Rosé - ‬6 min walk
  • ‪Crabster - ‬6 min walk
  • ‪Verdina - ‬6 min walk

About this property

Hotel Palacio Maya

Hotel Palacio Maya features an indoor pool, an outdoor pool, and a children's pool. Free parking is included with your stay. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include a gym, a rooftop terrace, and free WiFi in public areas.
32-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Minibars, safes, and phones are other standard amenities.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Gran Hotel Panamericana Merida
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  • Pool
  • Breakfast included
  • Spa
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9.2 out of 10, Wonderful, 392 reviews
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The price is $127
Jul 13 - Jul 14
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 300 for adults and MXN 200 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • BALAM

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for MXN 180.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 300 for adults and MXN 200 for children
  • Rollaway bed fee: MXN 180.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Palacio Maya Merida
Palacio Maya Merida
Hotel Palacio Maya Mérida
Palacio Maya Mérida
Palacio Maya
Hotel Palacio Maya Hotel
Hotel Palacio Maya Mérida
Hotel Palacio Maya Hotel Mérida

Frequently asked questions

What's there to do around Hotel Palacio Maya?

This hotel is situated in Mérida Centro within a 10-minute walk of Paseo de Montejo, Paseo 60, and Casa Montes Molina Museum. You'll also find Plaza Grande and Plaza Altabrisa within a short drive.

How much does it cost to stay at Hotel Palacio Maya?

As of Jun 18, 2026, prices found for a 1-night stay for 2 adults at Hotel Palacio Maya on Jun 19, 2026 start from $77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hotel Palacio Maya?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Hotel Palacio Maya feature a casino on the premises?

No, Hotel Palacio Maya doesn't have a casino.

Will I find an indoor pool at Hotel Palacio Maya?

Yes, this hotel has an indoor pool along with an outdoor pool.

What amenities will couples enjoy at Hotel Palacio Maya?

There are plenty of amenities for couples at this hotel, including a garden-view restaurant, an outdoor pool, and a poolside bar.

Does Hotel Palacio Maya have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Palacio Maya have a restaurant that serves breakfast?

Yes, Hotel Palacio Maya serves buffet breakfast for a surcharge each morning at BALAM.

Will Hotel Palacio Maya allow pets to stay free of charge?

No, pets aren't allowed at Hotel Palacio Maya.

Does Hotel Palacio Maya have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Palacio Maya?

The closest major airport to Hotel Palacio Maya is Mérida International Airport (MID), which is 5.5 mi away (20 minutes by car).

Are there rooms with balconies at Hotel Palacio Maya?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy city and garden views.

Hotel Palacio Maya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1000 reviews
Rating 8 - Good. 269 out of 1000 reviews
Rating 6 - Okay. 92 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant place to stay
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for us parking was really handy and safe
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Glenys

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly hotel
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

oliver

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff friendly and helpful
Stayed 1 night in Feb 2026
Verified

8/10 Good

Terry

Liked: Cleanliness
Disliked: Amenities
Clean room and efficient staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Will

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, clean and spacious rooms in a great location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
The staff are amazing, rooms are very large and clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Luna

Liked: Cleanliness, amenities, property conditions & facilities
This place was absolutely beautiful. The property was magical and centrally located. The housekeeper paid great attention to detail and all the staff in general was very helpful and attentive. We can't wait to come back.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

robert

Liked: Cleanliness, staff & service, amenities
Clean, beautiful property. Fabulous breakfast buffet
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gabino

Liked: Cleanliness, amenities, property conditions & facilities
I enjoy so much the hotel.
Stayed 7 nights in Nov 2025
Verified

8/10 Good

George

Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Confort and parking
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities
The staff was very helpful. The buffet is great. The rooms need to be updated
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

arturo

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming and clean will visit again
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities
The room was very clean and everything functioned well. Staff wee pleasant and helpful.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

oliver

Liked: Cleanliness, amenities, property conditions & facilities
Everything is great, as usual, at this hotel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Drace

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay again
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

oliver

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Beatriz

Liked: Cleanliness, amenities, property conditions & facilities
Habitacion
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Eneyra

Good place,
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jose A. T.

Liked: Cleanliness, staff & service, property conditions & facilities
Centric and beautiful and excellent restaurant
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

LUIS FERNANDO

Liked: Cleanliness, amenities
It was good
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was by far the most helpful,and friendliest hotel I have ever stayed at. I took my mom there for her 88th birthday.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

samuel alexi

Liked: Cleanliness, amenities, property conditions & facilities
Tod bien
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
This is definitely my go-to place perfect location always clean rooms and very friendly staff for an extremely affordable price.
Stayed 1 night in Jan 2025