Located in Mérida Centro, Hotel Los Aluxes is within a 5-minute walk of Paseo de Montejo and within 15 minutes of other popular attractions like Mérida Cathedral. This 155-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and free self parking.
What's nearby
Parque Santa Lucía - 3 min walk - 0.2 miles
Paseo de Montejo - 5 min walk - 0.3 miles
Universidad Autónoma de Yucatán - 5 min walk - 0.3 miles
Mérida Cathedral - 10 min walk - 0.6 miles
Plaza Grande - 10 min walk - 0.6 miles
Getting around
Teya-Merida Station - 26 min drive
Mérida International Airport (MID) - 20 min drive
Restaurants
La Negrita Cantina - 2 min walk
Manjar Blanco - 3 min walk
Bardo - 3 min walk
La Burguer House - 1 min walk
Casa Yucatan - 1 min walk
About this property
Hotel Los Aluxes
Guests of Hotel Los Aluxes enjoy an outdoor pool, free WiFi in public areas, and conference space. Free parking is available if you drive. The front desk is staffed 24 hours a day to help with concierge services and securing valuables. Additional amenities include a business center, a free kid's club, and a porter/bellhop.
32-inch flat-screen TVs come with cable channels. Other standard amenities include desks and free toiletries.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Limited onsite self parking (max 1 space per unit)
Food and drink
A bar/lounge
A restaurant
Restaurants on site
Aluxes
Things to do
Ecotours
Free children's club
Outdoor pool
Playground
Family friendly
Free children's club
Outdoor pool
Playground
Conveniences
24-hour front desk
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Business services
8 meeting rooms
Business center
Conference space
Outdoors
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (33 inch wide door)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
More
2 buildings
6 floors
Banquet hall
Designated smoking areas
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Limited room service
More
Air conditioning
Desk
Laptop workspace
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
This property welcomes pets for MXN 250 per accommodation, per night, plus a deposit of MXN 500 per stay
Dogs only
1 total (22 lbs is the maximum weight per pet)
Pets may not be left unsupervised
Certain rooms only, restrictions apply
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Pet deposit: MXN 500 per stay
Pet fee: MXN 250 per accommodation, per night
Service animals are exempt from fees
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in: 3 PM
Check-out: noon
Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a fire extinguisher.
Additional information about polices, regulations, and more:
Pool access available from 7 AM to 10:30 PM.
No cribs or infant beds are available.
No rollaway or extra beds are available.
Parking has height restrictions.
Property is also known as
Los Aluxes
Los Aluxes Hotel
Los Aluxes Hotel Merida
Los Aluxes Merida
Hotel Los Aluxes Merida
Hotel Los Aluxes
Hotel Los Aluxes Mérida
Los Aluxes Mérida
Hotel Los Aluxes Hotel
Hotel Los Aluxes Mérida
Hotel Los Aluxes Hotel Mérida
Frequently asked questions
Are free cancellation options available at Hotel Los Aluxes?
Hotel Los Aluxes provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.
How much does it cost to stay at Hotel Los Aluxes?
As of Apr 15, 2026, prices found for a 1-night stay for 2 adults at Hotel Los Aluxes on May 10, 2026 start from $64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What's there to do close to Hotel Los Aluxes?
This hotel is situated in Mérida Centro, just steps from Parque Santa Lucía and Remate de Paseo Montejo, and within a short walk of Paseo de Montejo. You'll also find Plaza Grande and Paseo 60 less than a mile away.
Does Hotel Los Aluxes feature a casino on the premises?
No, Hotel Los Aluxes doesn't have a casino.
Is there an indoor pool at Hotel Los Aluxes?
No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7 AM and 10:30 PM.
Does Hotel Los Aluxes have a restaurant with a breakfast menu?
Yes, Hotel Los Aluxes serves breakfast for a surcharge at Aluxes.
Does Hotel Los Aluxes allow pets to stay for free?
Although they can't stay for free, dogs are welcome at Hotel Los Aluxes for a fee of MXN 250 per accommodation, per night. A deposit of MXN 500 per stay is collected.
What is the closest airport to Hotel Los Aluxes?
The closest major airport to Hotel Los Aluxes is Mérida International Airport (MID), which is 5.1 mi away (20 minutes by car).
Hotel Los Aluxes Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 273 out of 789 reviews
10 - Excellent
273
Rating 8 - Good. 255 out of 789 reviews
8 - Good
255
Rating 6 - Okay. 148 out of 789 reviews
6 - Okay
148
Rating 4 - Poor. 57 out of 789 reviews
4 - Poor
57
Rating 2 - Terrible. 56 out of 789 reviews
2 - Terrible
56
8.0/10
Cleanliness
8.0/10
Staff & service
7.6/10
Amenities
7.4/10
Property conditions & facilities
Reviews
2/10 Terrible
Eileen
Jan 5, 2026
Disliked: Cleanliness, staff & service, amenities
My photos are not photoshopped like in their ads. Mold everywhere, very unhealthy.
Eileen
Stayed 4 nights in Dec 2025
4/10 Poor
Maria
Traveled with family
Dec 1, 2025
Liked: Cleanliness, staff & service, amenities
Daily street closures limited the access to Hotel entrance. Making it very inconvenient & difficult to gain access to & from the Hotel.
We are so glad we did not rent a vehicle. Daily Uber dropped us off two blocks
Maria
Stayed 10 nights in Nov 2025
6/10 Okay
Jose Antonio
Traveled with partner
Nov 12, 2025
Liked: Amenities
Staff took 20 minutes to talk to us at the registration. There were two ladies at the reception area looking at the PC. Our bedroom’s bathroom had mold and was not very clean there were hair’s o. The floor. Towels were worn and thorn.
I have no words to describe the service and cleanliness of Los Aluxes. After having a nightmare at another hotel, (which by the way I lost a ton of money but will report it for giving misleading information) I was able to quickly book Hotel Los Aluxes and within a fe minutes and a call to the hotel they welcome us and made us feel at home! THANK YOU TO ALL THE STAFF AT HOTEL LOS ALUXES!!!
Claudia
Stayed 7 nights in Oct 2025
10/10 Excellent
Izayda Leonor Viera
Traveled with family and small children, Traveled with family
Floor not clean, bathrooms doesn't work, showers terrible, jacuzzi doesn't work and dirty.
Administration didn't resolve for a better room. They gave me similar.
Service in the restaurant Excellent. Excellent actitud . The Hotel its actually Diferent.
One of the worst hotels in Merida, building with no maintenance, no hot water. I need to ask for some basics like soap & toilet paper! The only good thing about the hotel is the swimming pool and its location. It used to be one of the best hotels in Merida 18 years ago but not anymore.
Hotel con Excelente ubicación, con estacionamiento, restaurante y servicios. Desayuno incluido con huevo al gusto, frijoles, fruta, jugos y café. La alberca muy agradable. Habitaciones muy limpias y con buen mantenimiento. La regadera necesita mantenimiento ya que el agua no sale uniforme y termina mojándose el piso del baño.
The buffet that is included is eggs, toast, refried beans, and chips. Don't think it'sorw than that ! Staff was not pleasant, my room changed 3 times and when I told here the whole floor of the bathroom was leaking she did not believe me so I took her to the room and had to show her. I won't back
KEY
Stayed 3 nights in Mar 2025
6/10 Okay
Pedro
Traveled with partner, Traveled with family
Mar 23, 2025
Disliked: Staff & service
Our stay was not that good, every time we went to get our breakfast we were ask again and again about our room . The service for breakfast terrible had to wait to get service. Made it so hard on us since we had a tour and wanted to take advantage of the breakfast.
Pedro
Stayed 1 night in Mar 2025
4/10 Poor
Juan Carlos
Mar 17, 2025
Liked: Cleanliness
Not bad for the price
Not the normal extra firendly staff you'll fiend in México. Most of the employees doing the very minimum especially de servers. For the prices is not bad.
terrible pet friendly policy, it seems like the deposit is pre planned to never b returned to the customer, is just a scam, might as well call it a pet fee, not a deposit