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Hotel Ambassador Merida

3.0 star property
Hotel with free parking, a short walk to Mérida Cathedral

Choose dates to view prices

Photo gallery for Hotel Ambassador Merida

Enjoy expansive views of the surrounding area from the glass railing in this contemporary corridor.
Relax by the serene pool surrounded by comfortable seating and shaded areas.
Enter a tropical oasis with lush greenery and a sleek, contemporary design.
Enter through the stone entrance and step into the lobby, where a comfortable chair invites you to sit and a decorative plant adds a touch of greenery.
Stroll along the paved walkway to a serene seating area surrounded by lush greenery and beautiful architecture.

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Room service
  • 24/7 front desk
  • Parking included

Explore the area

Map
Calle 59 No.546 X 68, Mérida, YUC, 97000
  • Mérida Cathedral
    ‪6 min walk‬
  • US Visa Applicant Service Center
    ‪10 min walk‬
  • U.S. Consulate Merida
    ‪4 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪9 min drive‬

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Room options

View all photos for Standard Single Room

Standard Single Room | Desk, free WiFi

Standard Single Room

7.6 out of 10
Good
(8 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Desk, free WiFi

Standard Double Room, 2 Double Beds

7.4 out of 10
Good
(46 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Triple Room | Desk, free WiFi

Triple Room

  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room Standard

Desk, free WiFi

Double Room Standard

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard

Desk, free WiFi

Room Standard

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mérida

Located in Mérida Centro within a short walk of Mérida Cathedral, Hotel Ambassador Merida is within a mile (2 km) of other popular sights such as Paseo de Montejo. This 3-star hotel has 97 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Mérida Cathedral - 6 min walk - 0.4 miles
  • Plaza Grande - 6 min walk - 0.4 miles
  • Parque Santa Lucía - 8 min walk - 0.5 miles
  • US Visa Applicant Service Center - 10 min walk - 0.6 miles
  • U.S. Consulate Merida - 4 min drive - 1.8 miles

Getting around

  • Teya-Merida Station - 26 min drive
  • Mérida International Airport (MID) - 7 min drive

Restaurants

  • ‪Taquería La Lupita - ‬4 min walk
  • ‪Manifesto - ‬1 min walk
  • ‪Wookiee Monchis - ‬2 min walk
  • ‪Little India Mid - ‬4 min walk
  • ‪Pizza Messina's - ‬6 min walk

About this property

Hotel Ambassador Merida

Hotel with free parking, a short walk to Mérida Cathedral
Guests of Hotel Ambassador Merida enjoy an outdoor pool, free WiFi in public areas, and a meeting room. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include a terrace, a banquet hall, and a garden.
TVs come with cable channels, and free WiFi keeps guests connected. Other standard amenities include phones, desks, and free toiletries.
Recreational amenities at the hotel include an outdoor pool.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 135 for adults and MXN 135 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante 1

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 135 for adults and MXN 135 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ambassador Merida
Hotel Ambassador Merida Hotel
Hotel Ambassador Merida Mérida
Hotel Ambassador Merida Hotel Mérida

Frequently asked questions

Is free cancellation available at Hotel Ambassador Merida?

Hotel Ambassador Merida provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Ambassador Merida?

As of Jul 30, 2025, prices found for a 1-night stay for 2 adults at Hotel Ambassador Merida on Aug 16, 2025 start from $38.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hotel Ambassador Merida?

This hotel is situated in Mérida Centro within a short 8-minute walk of Mérida Cathedral and also 19 minutes on foot from Paseo de Montejo. You'll also find Plaza Grande and Parque Santa Lucía less than a mile away.

Will I be able to park at Hotel Ambassador Merida?

Yes, self parking is offered for free at the hotel.

Does Hotel Ambassador Merida include a casino at the property?

No, Hotel Ambassador Merida doesn't have a casino.

Will I find an indoor pool at Hotel Ambassador Merida?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Ambassador Merida a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Hotel Ambassador Merida?

No, this hotel doesn't have a spa tub.

Does Hotel Ambassador Merida feature a restaurant that includes a breakfast menu?

Yes, Hotel Ambassador Merida serves continental breakfast for a surcharge each morning at Restaurante 1.

Will Hotel Ambassador Merida allow pets to stay free of charge?

No, pets aren't allowed at Hotel Ambassador Merida though service animals are welcome.

Are there connecting rooms at Hotel Ambassador Merida?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Ambassador Merida?

The closest major airport to Hotel Ambassador Merida is Mérida International Airport (MID), which is 4.6 mi away (7 minutes by car).

Are there rooms with balconies at Hotel Ambassador Merida?

No, at Hotel Ambassador Merida, there aren't any guestrooms that list a balcony.

Hotel Ambassador Merida Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 367 out of 1000 reviews
Rating 8 - Good. 313 out of 1000 reviews
Rating 6 - Okay. 169 out of 1000 reviews
Rating 4 - Poor. 82 out of 1000 reviews
Rating 2 - Terrible. 69 out of 1000 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Stayed 2 nights in Apr 2025

4/10 Poor

Salvador

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Cleaning and maintenance crew are great and friendly. Front am staff especially the younger girl didn’t make my check in feel welcomed! Not very friendly or engaging! Rooms are terribly outdated but you pay for what you get! Pruebe was no form of floor shower towel when getting out of the shower.
Stayed 3 nights in Mar 2025

10/10 Excellent

fausto g

Very good service
Stayed 1 night in Feb 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Small restaurant, good food. Great location to plaza
Stayed 1 night in Jan 2025

6/10 Okay

KAREN

Traveled with family
Liked: Cleanliness, staff & service, amenities
Todo bien solo necesita una remodelacion de las habitaciones y el Lobby que esta muy anticuado igual las habiaciones. Por todo lo demas excelente.
Stayed 1 night in Jan 2025

6/10 Okay

Jorge

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff is very nice and professional, 5 stars, however, there was no warm water and the window from the bathroom cannot be closed, and I am pretty sure someone entered when I was out because when I returned there was a small empty bottle of Bacardi out of the window
Stayed 2 nights in Jan 2025

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Annette

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort

Great location

Slow customer service assistance but good. They have free wifi but doesn't work all the time 😒 specially in the room. The bathroom needs more attention to details. They are well located near to restaurants, clubs, and the center. You can walk 🚶‍♀️ secure all around.
Stayed 3 nights in Oct 2024

2/10 Terrible

Luis, Vaughan

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is very old. The rooms and bathrooms need refurbishing. The rooms are very poorly lit.
Stayed 1 night in Jul 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si pudieran nuevas TVs y pintaran las habitaciones estaría muy bien. De resto me gustó la arquitectura del hotel.
Stayed 1 night in Jul 2024

6/10 Okay

Le Roux

Liked: Staff & service
The staff is excellent, the room was clean, however fruit flies were coming in via the sink overflow in the bathroom
Stayed 7 nights in Jul 2024

2/10 Terrible

Ana

Stayed 1 night in May 2024

2/10 Terrible

Alejandro

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No me gustó las camas muy incómodas
Stayed 1 night in Mar 2024

6/10 Okay

Doris Guadalupe

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff very unhelpful
Stayed 1 night in Mar 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Frank

Traveled with family
Liked: Staff & service
Old but ok clean and great value for price
Stayed 5 nights in Jan 2024

2/10 Terrible

C

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, but the lobby and rooms were filthy. There were pubic hairs on the wall in the shower and my son and I were covered in bug bites. Worst part is that I paid for 3 nights, but only stayed for 1 night and the hotel refused to refund my money. I’m now in a dispute with my credit card company to get my money back. HORRIBLE experience. Stay far away from this place.
Stayed 3 nights in Jan 2024

6/10 Okay

Julio

Liked: Staff & service
Old furniture and beds
Stayed 1 night in Jan 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Yoshio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

joseph mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merida #1

I like the city my wife likes puerto progresso for the beach so we have both beach and city .been come here since 2014 off and on and always come back to hotel Ambassador for its the best hotel in town. J&M
Stayed 5 nights in Jan 2024

4/10 Poor

ROBERTO

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Mattresses too old no comfortable had a very bad night well facility too old and not cheap
Stayed 1 night in Jan 2024

8/10 Good

Yoshio

Stayed 2 nights in Dec 2023

8/10 Good

Yoshio

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2023