Grand Hotel Victoria Concept & Spa, by R Collection Hotels

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa
VIP Access

Choose dates to view prices

Photo gallery for Grand Hotel Victoria Concept & Spa, by R Collection Hotels

Beach
Indoor pool, seasonal outdoor pool
Suite, Lake View | View from room
Restaurant
Boating

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

View in a map
Via B. Castelli, 9, Menaggio, CO, 22017
  • Menaggio Beach
    ‪8 min walk‬
  • Villa Carlotta
    ‪12 min drive‬
  • Villa del Balbianello
    ‪22 min drive‬
  • Lugano (LUG-Agno)
    ‪43 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Suite, Terrace, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Premium Suite, Lake View

  • 1076 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds

Room, Park View (Prestige)

10.0 out of 10
Exceptional
(2 reviews)
  • 280 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Exclusive Suite, 1 Bedroom, Lake View

  • 592 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Park View

  • 431 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Presidential Suite, Lake View

  • 1076 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

Executive Room, Park View

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Loft, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

Suite, Park View

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Lake View

  • 592 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Room, Balcony, Park View (Prestige)

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Junior Suite, Lake View

  • 431 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Room, Courtyard View

10.0 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

About the neighborhood

Menaggio

Menaggio Beach is a short stroll from Grand Hotel Victoria Concept & Spa, by R Collection Hotels, and other popular attractions like Menaggio and Cadenabbia Golf Club are within a couple of miles (3 km). This 81-room, 5-star hotel has 2 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • Menaggio Beach - 8 min walk - 0.5 miles
  • Villa Carlotta - 12 min drive - 3.9 miles
  • Bellagio Port - 17 min drive - 4.2 miles
  • Villa Melzi - 20 min drive - 5.5 miles
  • Villa del Balbianello - 22 min drive - 7.0 miles

Getting around

  • Lugano (QDL-Lugano Rail Station) - 36 min drive
  • Lugano (LUG-Agno) - 74 min drive

Restaurants

  • ‪Caffè Centrale - ‬3 min walk
  • ‪Café del Pess - ‬3 min walk
  • ‪Bar Manzoni - ‬1 min walk
  • ‪Gelateria Il Gabbiano - ‬1 min walk
  • ‪Tato - ‬5 min walk

About this property

Grand Hotel Victoria Concept & Spa, by R Collection Hotels

Luxury hotel with 2 restaurants and a full-service spa
Grand Hotel Victoria Concept & Spa, by R Collection Hotels features a full-service spa, an indoor pool, and a gym. You can put free valet parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a steam room, free WiFi in public areas, and a business center.
Guests can enjoy free WiFi and flat-screen TVs. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Minibars, espresso makers, and laptop-compatible safes are also available.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free valet parking on site
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Bar Manzoni
  • Pool Bar Griso
  • Ristorante 1827
  • Ristorante Lago

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 4 meeting rooms
  • Business center

Outdoors

  • Garden
  • On a lake

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1869
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed during January, February, November, and December.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 40 per pet, per night
  • 1 total pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 0.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 5.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June to September.
  • Registered guests are the only ones allowed in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Victoria Concept Spa
Grand Hotel Victoria Concept Spa by R Collection Hotels
Grand Hotel Victoria Concept & Spa, by R Collection Hotels Hotel

Frequently asked questions

Is a free cancellation option available at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

Grand Hotel Victoria Concept & Spa, by R Collection Hotels provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

As of Sep 16, 2025, prices found for a 1-night stay for 2 adults at Grand Hotel Victoria Concept & Spa, by R Collection Hotels on Sep 23, 2025 start from $1,414.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

Located steps from Piazza Giuseppe Garibaldi, this hotel is in Menaggio, and within a 10-minute walk of Menaggio Beach and Spiaggia Lerai. You'll also find Bellagio Port and Villa Carlotta within a short drive.

Will I be able to park at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

Yes, valet parking is offered for free at the hotel. Electric car charging is also available for guests.

Is a spa located at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

There is a full-service spa available for guests to enjoy and services include body wraps, facials, massages, and mani/pedis.

Does Grand Hotel Victoria Concept & Spa, by R Collection Hotels have a casino at the property?

No, Grand Hotel Victoria Concept & Spa, by R Collection Hotels doesn't have a casino.

Is there an indoor pool at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

Yes, this hotel has an indoor pool along with an outdoor pool. The seasonal pool is normally open from June until September.

What amenities will couples enjoy at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

This lakeside hotel offers many amenities for couples, including Champagne service as well as an indoor pool and 2 bars.

Does Grand Hotel Victoria Concept & Spa, by R Collection Hotels have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Grand Hotel Victoria Concept & Spa, by R Collection Hotels feature a restaurant that includes a breakfast menu?

Yes, Grand Hotel Victoria Concept & Spa, by R Collection Hotels has 2 restaurants, and serves free buffet breakfast each morning.

Does Grand Hotel Victoria Concept & Spa, by R Collection Hotels allow pets to stay for free?

Although they can't stay for free, pets are welcome at Grand Hotel Victoria Concept & Spa, by R Collection Hotels for a fee of EUR 40 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

The closest major airport to Grand Hotel Victoria Concept & Spa, by R Collection Hotels is Lugano (LUG-Agno), which is 21.9 mi away (74 minutes by car).

Are there rooms with balconies that I can book at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy lake or park views.

Reviews

Grand Hotel Victoria Concept & Spa, by R Collection Hotels Reviews

9.8

Exceptional

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 78 out of 83 reviews
Rating 8 - Good. 0 out of 83 reviews
Rating 6 - Okay. 4 out of 83 reviews
Rating 4 - Poor. 0 out of 83 reviews
Rating 2 - Terrible. 1 out of 83 reviews

Reviews

10/10 Excellent

Robin

Traveled with partner
Liked: Amenities
Very very good staff
Stayed 5 nights in Jun 2025

10/10 Excellent

Marco

Stayed 3 nights in Jun 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we've ever started at.
Stayed 5 nights in May 2025

10/10 Excellent

Katie, San Rafael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Victoria was absolutely amazing. The most beautiful location & hotel with the best staff...and the spa & beach club were great perks!
Stayed 2 nights in May 2025

10/10 Excellent

Abdolkarim

Traveled with family
Spa was amazing, our room was on the first floor with no meaningful views.
Stayed 2 nights in Jun 2025

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Serg

Stayed 2 nights in May 2025

10/10 Excellent

DANIEL, Plymouth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 5 days at The Grand Hotel Victoria Concept & Spa. It was THE most incredible stay that we have ever had at a hotel! The staff is amaing, the spa is mind blowing and our room was immacualte.
Stayed 5 nights in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The only thing I dislike about the hotel, is that is advertised with a beach club, but when you actually go there is a separate location and is not included in the price, you have to pay extra to access it. It shouldn’t be advertised as part of the hotel’s amenities
Stayed 3 nights in May 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning. I will absolutely be back
Stayed 3 nights in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top tier hotel

This is easily one of the best hotels I have ever stayed in. Service incredible, nothing was too much and the spa was perfect
Stayed 2 nights in Apr 2025

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Anders

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and hotel! Will for sure pick this spot on Lago Como
Stayed 5 nights in Apr 2025

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, property, spa and amenities were all 5 Star. One of the most impressive resorts with every detail accounted for. I highly recommend.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel itself will live up to tour expectations, but the staff are what makes this jewel shine so brightly. So polite, helpful and everyone couldnt have done enough to make our stay special. Highly recommend a visit.
Stayed 7 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Santhosh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Allison, South Salem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Juan, Mexico City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever, best spa ever and the service was top notch, the location and amenities are superb… the front desk manager personal touch due to our anniversary was the icing on the caje
Stayed 5 nights in Oct 2024

10/10 Excellent

Jessica Holly, Miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is truly 5 star! The rooms are beautiful and very clean. The spa is outstanding and open to all guests each day. The staff is very helpful in every way. The breakfast spread was amazing and included with your stay. We are so glad we chose this gorgeous hotel and lovely town. Our stay was perfect in every way.
Stayed 5 nights in Oct 2024

10/10 Excellent

David, Jackson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable!
Stayed 4 nights in Oct 2024

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the arrival to our departure we we greeted by our names and always with smiles from all staffers. There was never any issues when we needed directions or help with local transportation. Breakfast was absolutely delicious as was dinner. Wine and lounge were fantastic and the service was exceptional by all. Definitely worthy of another visit. October is a great time for visiting.
Stayed 3 nights in Oct 2024

10/10 Excellent

Hona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff Perfect location Beautiful property
Stayed 3 nights in Oct 2024

10/10 Excellent

Cathlietts

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time we were picked up from the ferry the service was excellent. We were greeted by every staff member, we felt welcomed. The facility in beyond clean, the food was plentiful and good. One of the best traveling experiences I can remember.
Stayed 3 nights in Sep 2024

10/10 Excellent

Glen

Stayed 3 nights in Sep 2024