Caption BY Hyatt Beale Street Memphis

3.5 star property
Hotel with a restaurant, steps from Beale Street

Choose dates to view prices

Photo gallery for Caption BY Hyatt Beale Street Memphis

Suite, Balcony | Terrace/patio
Lobby
Suite, Balcony | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Rooftop bar
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Housekeeping

Explore the area

View in a map
245 S. FRONT STREET, Memphis, TN, 38103
  • Beale Street
    ‪2 min walk‬
  • FedExForum
    ‪6 min walk‬
  • National Civil Rights Museum
    ‪8 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

Room, 2 Double Beds, Corner

9.8 out of 10
Exceptional
(6 reviews)
  • 245 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Corner

8.0 out of 10
Very good
(5 reviews)
  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(9 reviews)
  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(31 reviews)
  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(51 reviews)
  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

8.0 out of 10
Very good
(5 reviews)
  • 245 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

8.6 out of 10
Excellent
(32 reviews)
  • 245 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Memphis

Located in Downtown Memphis, Caption BY Hyatt Beale Street Memphis is adjacent to Beale Street and within a 10-minute walk of other popular attractions like Mississippi River. This 136-room, 3.5-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Beale Street - 2 min walk - 0.1 miles
  • Orpheum Theatre - 2 min walk - 0.1 miles
  • Peabody Ducks - 6 min walk - 0.4 miles
  • FedExForum - 6 min walk - 0.4 miles
  • National Civil Rights Museum - 8 min walk - 0.5 miles

Getting around

  • Memphis Central Station - 13 min walk
  • Memphis International Airport (MEM) - 19 min drive

Restaurants

  • ‪B.B. King's Blues Club - ‬5 min walk
  • ‪Blues City Cafe - ‬5 min walk
  • ‪Gus's World Famous Fried Chicken - ‬2 min walk
  • ‪CIMAS - ‬2 min walk
  • ‪Silly Goose - ‬5 min walk

About this property

Caption BY Hyatt Beale Street Memphis

Hotel with a restaurant, steps from Beale Street
Guests of Caption BY Hyatt Beale Street Memphis enjoy features like a 24-hour gym, free WiFi in public areas, and express check-in. Valet parking is offered for USD 36.22 per night. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include express check-out, a picnic area, and an ATM.
Guests can expect to find free WiFi and 55-inch flat-screen TVs with cable channels and Netflix. Bathrooms have hair dryers and free toiletries. IPod docks, minibars, and laptop-compatible safes are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 36.22 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: USD 10 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Beck and Call Lounge
  • Cimas Restaurant
  • The Market

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's World of Hyatt mobile app before check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per week, plus a deposit of USD 100 per week
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 for adults, and USD 10 to 25 for children
  • Covered valet parking fee: USD 36.22 per night (in/out privileges)
  • Pet deposit: USD 100 per week
  • Pet fee: USD 100 per accommodation, per week
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caption By Hyatt Beale Memphis
Caption BY Hyatt Beale Street Memphis Hotel
Caption BY Hyatt Beale Street Memphis Memphis
Caption BY Hyatt Beale Street Memphis Hotel Memphis

Frequently asked questions

Is a free cancellation option available at Caption BY Hyatt Beale Street Memphis?

Caption BY Hyatt Beale Street Memphis provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Caption BY Hyatt Beale Street Memphis?

As of Sep 21, 2025, prices found for a 1-night stay for 2 adults at Caption BY Hyatt Beale Street Memphis on Oct 1, 2025 start from $599.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Caption BY Hyatt Beale Street Memphis?

This hotel is situated in Downtown Memphis, just steps from Beale Street, and within a 10-minute walk of Mississippi River and National Civil Rights Museum. You'll also find FedExForum and Bass Pro Shops at the Pyramid within a short drive.

Is parking available on site at Caption BY Hyatt Beale Street Memphis?

Yes, secured valet parking is offered for USD 36.22 per night with in/out privileges.

Does Caption BY Hyatt Beale Street Memphis include a casino at the property?

No, Caption BY Hyatt Beale Street Memphis doesn't have a casino.

Will I find an indoor pool at Caption BY Hyatt Beale Street Memphis?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Caption BY Hyatt Beale Street Memphis?

Couples staying at this hotel will appreciate amenities like a minibar and Netflix as well as a bar.

Does Caption BY Hyatt Beale Street Memphis have a hot tub?

No, there isn't a spa tub at this hotel.

Does Caption BY Hyatt Beale Street Memphis have a restaurant that serves breakfast?

Yes, Caption BY Hyatt Beale Street Memphis serves a cooked-to-order breakfast for a surcharge each morning at Cimas Restaurant.

Will Caption BY Hyatt Beale Street Memphis allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Caption BY Hyatt Beale Street Memphis for a fee of USD 100 per accommodation, per week. A deposit of USD 100 per week is collected.

Are there connecting rooms at Caption BY Hyatt Beale Street Memphis?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Caption BY Hyatt Beale Street Memphis?

The closest major airport to Caption BY Hyatt Beale Street Memphis is Memphis International Airport (MEM), which is 13.3 mi away (19 minutes by car).

Can I book a room with a balcony at Caption BY Hyatt Beale Street Memphis?

Yes, some guestrooms at Caption BY Hyatt Beale Street Memphis offer a balcony.

Reviews

Caption BY Hyatt Beale Street Memphis Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 614 out of 1010 reviews
Rating 8 - Good. 216 out of 1010 reviews
Rating 6 - Okay. 101 out of 1010 reviews
Rating 4 - Poor. 39 out of 1010 reviews
Rating 2 - Terrible. 40 out of 1010 reviews

Reviews

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ALL staff was nice and very hospitable! 2 minute walk from Beale St. The rooftop view was very nice. I definitely recommend!
Stayed 2 nights in Sep 2025

10/10 Excellent

Kathie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and it was a friendly clean place. Loved the decor
Stayed 1 night in Jun 2025

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was super helpful and kind! Sheets and room were also very clean, hotel was overall a really cool space. And quiet. It was a little weird because Hyatt Caption has now merged with Hyatt Centric, so you essentially have to check in at Centric and walk to the Caption side. There was a really great sitting space and a bar on the Caption side but it (bar) was not in operation. You have to go to the Centric side. The hotels are adjoining, so not a huge deal. But there were specific reasons why I chose to stay at Caption and not Centric. That said, it’s within a short walking distance from Beale Street, a handful of restaurants, and a coffee/bagel/pastry shop (Hive) nearby.
Stayed 2 nights in Jun 2025

10/10 Excellent

donnesha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I didn’t like the parking garage but luckily my car was safe and secured only cost a few bucks loved the location I had the corner room on the 9th floor quiet and soothing we had to extend our stay because of how nice and convenient this hotel was
Stayed 1 night in Jun 2025

10/10 Excellent

donnesha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location everything is pretty much walking distance you will have to park across the street which unfortunately cost a couple dollars per day this hotel also provides valet for about 35 Bucks per day overall staff is nice rooms clean I got the corner room for my husband and I it was a very nice stay we actually ended up extended our stay and oh don’t forget to check out the roof top bar it’s amazing as well especially at night
Stayed 1 night in Jun 2025

10/10 Excellent

Shirley

Stayed 1 night in Jun 2025

8/10 Good

Melissa

Stayed 1 night in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

The stay was great was really close to where we wanted to be and were able to walk to get dinner
Stayed 1 night in Jun 2025

10/10 Excellent

Ryan, Sturgeon Bay

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Cynesha

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property is awesome it’s very clean I’ll rate it a 9/10 and the view is amazing in the morning and night I love the balcony setup it’s amazing.
Stayed 1 night in Jun 2025

10/10 Excellent

Wendell

People were very nice !!
Stayed 3 nights in Jun 2025

10/10 Excellent

nick, Kentfield

Liked: Cleanliness, staff & service, property conditions & facilities
Fun place. Great location. Friendly staff,
Stayed 3 nights in Jun 2025

10/10 Excellent

Jena

Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Traveled with partner
Very pleased with our stay, room was clean & staff were very pleasant
Stayed 2 nights in Jun 2025

8/10 Good

Janis

Stayed 1 night in May 2025

10/10 Excellent

Teresha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience. Great location for food and fun.
Stayed 1 night in May 2025

10/10 Excellent

Ole

Stayed 1 night in May 2025

10/10 Excellent

Delicia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Rhonna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property - close to Beale st. In fortunately we didn’t arrive til late and left at check out next day so we were not able to enjoy amenities. But think we would have enjoyed the amenities by looks of them/ pool, dining etc.
Stayed 1 night in May 2025

10/10 Excellent

PETER

Stayed 3 nights in May 2025

10/10 Excellent

andy

Stayed 1 night in May 2025

10/10 Excellent

Isaiah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was friendly & very helpful
Stayed 1 night in May 2025

2/10 Terrible

lawrence

Wife had to have emergency surgery so i had to stay at hotel near hospital. I know there is no refund policy but come on.
Stayed 2 nights in May 2025

10/10 Excellent

Kyra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kp

The hotel was a block from Beal Street. Nice pool and lounge. I would definitely stay again.
Stayed 1 night in May 2025

8/10 Good

James Dennison

Strangely off putting hotel. Newer hotel where some things did not work. It is downtown. Not worth it unless you have to be downtown.
Stayed 1 night in May 2025