Aparthotel

Quest Caroline Springs

4.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Quest Caroline Springs

Front of property
Lobby sitting area
Daily self-serve breakfast (AUD 16.95 per person)
Lobby lounge
32-inch LCD TV with digital channels, TV, Netflix

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Outdoor Space

Explore the area

View in a map
234 Caroline Springs Boulevard, Caroline Springs, VIC, 3023
  • Place, Caroline Springs Leisure Centre
    ‪5 min walk‬
  • Place, Clarke Road Streamside Reserve
    ‪15 min walk‬
  • Place, Watergardens Town Centre
    ‪9 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

One-Bedroom Apartment

  • Sleeps 3

Two Bedroom Apartment

  • 925 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Executive One Bedroom Apartment

  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

One Bedroom Apartment

  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Deluxe One Bedroom Spa Apartment

  • 605 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio Apartment

  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Studio

  • Sleeps 2

One-Bedroom Executive Apartment

  • Sleeps 3

Accessible One Bedroom Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Accessible Two Bedroom Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Accessible One-Bedroom Apartment

  • Sleeps 3

Two-Bedroom Accessible Apartment

  • Sleeps 5

One Bedroom Deluxe Apartment

  • Sleeps 3

Two-Bedroom Apartment

  • Sleeps 4

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About the neighborhood

Melbourne

Located in Caroline Springs, Quest Caroline Springs is within a 15-minute drive of popular attractions such as Watergardens Town Centre and Sunshine Hospital. This 80-room, 4.5-star aparthotel welcomes guests with in-room amenities like kitchens, sitting areas, and refrigerators. It's connected to a shopping center in central Melbourne, and a short drive from Ravenhall Nature Conservation Reserve and Banchory Grove Grassland Nature Conservation Reserve.

What's nearby

  • Caroline Springs Leisure Centre - 5 min walk - 0.3 miles
  • Clarke Road Streamside Reserve - 15 min walk - 0.8 miles
  • Watergardens Town Centre - 9 min drive - 5.4 miles
  • Crown Casino - 30 min drive - 18.8 miles
  • Melbourne Central - 32 min drive - 19.0 miles

Getting around

  • Caroline Springs Station - 5 min drive
  • Keilor Plains Station - 7 min drive
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • ‪New Watervale Fish & Chips - ‬20 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Enelssie Cafe and Grill - ‬3 min drive
  • ‪Muffin Break - ‬7 min walk
  • ‪KFC - ‬7 min walk

About this property

Quest Caroline Springs

Quest Caroline Springs features free WiFi in public areas, meeting rooms, and a conference center. If you drive, self parking is AUD 10 per day, and there's also limo/town car service. Front-desk staff can assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury aparthotel include a business center, coffee/tea in a common area, and a computer station.
Each apartment features a kitchen and space to spread out with a sitting area. Guests can expect to find free WiFi and a 32-inch LCD TV with digital channels and Netflix. The bathroom offers hair dryers and free toiletries. Other standard amenities include a minibar, a coffee maker, and free newspapers.

Similar properties

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Car not required
  • Secured, covered self parking on site (AUD 10 per day)
  • Wheelchair-accessible parking available

Family friendly

  • Baby toys
  • Children stay free (see details)
  • Children's toys

Kitchen

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Dining

  • Daily self-serve breakfast available 7:00 AM to noon for a fee: AUD 16.95 per person
  • Coffee and tea in common areas
  • Minibar
  • Room service
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 65 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 32-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Computer station
  • Conference center (538 square feet of space)
  • Desk
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Fee: AUD 80 per pet per night (maximum AUD 550 per stay)
  • Service animals exempt from fees
  • Deposit: AUD 350 per stay
  • One-time cleaning fee: AUD 350

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Connected to a shopping center
  • In a business district
  • In a shopping district
  • In the suburbs

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 80 units
  • Banquet hall
  • Built in 2009
  • Connecting units available

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 45
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 45
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for AUD 80 per pet, per night (maximum AUD 550 per stay), plus a one-time cleaning fee of AUD 350 and a deposit of AUD 350 per stay
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 65.0 per night
  • Cribs/infant beds are available for AUD 5.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 250 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for self-serve breakfast: approximately AUD 16.95 per person
  • Covered self parking fee: AUD 10 per day
  • Pet deposit: AUD 350 per stay
  • Pet fee: AUD 80 per pet, per night (maximum AUD 550 per stay) plus AUD 350 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: AUD 45 (subject to availability)
  • Late check-out fee: AUD 45 (subject to availability)
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 65.0 per night
  • High chair fee: AUD 0.00 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 21
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caroline Springs Quest
Quest Apartment Caroline Springs
Quest Caroline Springs
Quest Caroline Springs Aparthotel
Quest Caroline Springs Aparthotel
Quest Caroline Springs Caroline Springs
Quest Caroline Springs Aparthotel Caroline Springs

Frequently asked questions

Is free cancellation available at Quest Caroline Springs?

Quest Caroline Springs offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Quest Caroline Springs?

As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at Quest Caroline Springs on Mar 22, 2026 start from $129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Quest Caroline Springs?

This aparthotel is situated in Caroline Springs, close to Watergardens Town Centre, Calder Park Raceway, and Cairnlea Lakes. You'll also find Ravenhall Nature Conservation Reserve and Banchory Grove Grassland Nature Conservation Reserve within a short drive.

Is there parking available at Quest Caroline Springs?

Yes, secured parking is offered for AUD 10 per day. Wheelchair-accessible parking is also available for guests.

Are there luxury amenities available at Quest Caroline Springs?

Yes, some luxury features of this aparthotel include limo/town car service, concierge services, and room service.

Does Quest Caroline Springs include a casino at the property?

No, Quest Caroline Springs doesn't have a casino.

Is there an indoor pool at Quest Caroline Springs?

No, there is no indoor pool at this aparthotel.

What amenities will couples enjoy at Quest Caroline Springs?

Amenities that appeal to couples at this aparthotel include Netflix, a minibar, and a kitchen.

Does Quest Caroline Springs have a hot tub?

No, but this aparthotel offers jetted bathtubs in some apartments.

Does Quest Caroline Springs have a restaurant with a breakfast menu?

Yes, Quest Caroline Springs serves self-serve breakfast each morning for a surcharge from its snack bar.

Does Quest Caroline Springs allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Quest Caroline Springs for a fee of AUD 80 per pet, per night. A deposit of AUD 350 per stay is collected.

Does Quest Caroline Springs have connecting rooms available?

Yes, this aparthotel features connecting rooms available to accommodate your group or family vacation.

What is the closest airport to Quest Caroline Springs?

The closest major airport to Quest Caroline Springs is Melbourne Airport (MEL), which is 15.9 mi away (24 minutes by car). Another top airport is Melbourne, VIC (MEB-Essendon), which is located 13.1 mi away (23-minute drive).

Are there rooms with balconies at Quest Caroline Springs?

Yes, some apartments at Quest Caroline Springs offer a furnished balcony.

Quest Caroline Springs Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 271 out of 622 reviews
Rating 8 - Good. 210 out of 622 reviews
Rating 6 - Okay. 91 out of 622 reviews
Rating 4 - Poor. 26 out of 622 reviews
Rating 2 - Terrible. 24 out of 622 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Yvette

Stayed 1 night in Nov 2025

10/10 Excellent

Sam

Liked: Cleanliness, amenities
The room is very clean, cozy and comfortable. It is so quiet yet is close to so many restaurants and mall food court. We really love our stay at the hotel. It has very convenient locationb and fast Internet with parking downstairs. Highly recommend this hotel. We had a late check-in due to flight disruption. The night manager was super fast and friendly checking us in and also very informative. The overall service was best in class. Great location and hotel super fast
Stayed 2 nights in Nov 2025

10/10 Excellent

Evangeline

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and welcoming staff. Nice clean and comfortable rooms.
Stayed 2 nights in Nov 2025

8/10 Good

elmer

Liked: Cleanliness, amenities
All up good service and quick signin
Stayed 2 nights in Nov 2025

10/10 Excellent

sharon

Liked: Cleanliness, room comfort
Clean comfortable room great customer service
Stayed 2 nights in Nov 2025

10/10 Excellent

Leigh

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were great! Friendly, helpful, and courteous. Apartment was very nice, clean, a good size bed which was extremley comfortable, and great block out curtains for a good nights sleep!! Good sized bathroom with great shower pressure. Convenient location, shopping centre next door, large selection of restaraunts within the vicinity, short trip to the airport! Would highly recommend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean and convenient
Stayed 2 nights in Oct 2025

10/10 Excellent

Paula

Check in was easy. Staff pleasant. One thing I would say is that staff should not verbalise the room number as others guests may hear it. I’m a single female checking in & that’s a concern. Room was tidy, basic, only issue was that the kettle was dirty it had some sticky stains on it. There was only decafe coffee available in room.
Don’t know what was on it.
Stayed 1 night in Oct 2025

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities
Problem with the first room. Staff were very helpful to move us quickly into a more suitable room
Stayed 5 nights in Sep 2025

8/10 Good

Kym, Aintree

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good stay apart from some minor maintenance issues and noisy other guests the first night.
Stayed 3 nights in Oct 2025

8/10 Good

Mouhammad

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Room was clean and the shopping centre is right next door. With plenty of food options.
Stayed 5 nights in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Sep 2025

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
The tap in the vanity has too high pressure. Check for yourself.
Stayed 1 night in Sep 2025

6/10 Okay

Wayne

Liked: Cleanliness

Disappointing

Arrived late and got to room was clean . Bed was hard and there where no towels no bathmat and no hand towels. We also where unable to contact anyone to get any towels. Complained the next morning and where told we should have been given a sheet with after hours info which we didnt get. Lucky we had towels in car . We have stayed here plenty of times before and has always been great. Very disappointed in our stay this rime and will probably go elsewhere in future.
Stayed 1 night in Sep 2025

8/10 Good

Beth

Traveled with family
Liked: Cleanliness, amenities
Friendly and helpful staff. Shower screen didn’t seal water everywhere after using the shower.
Stayed 2 nights in Sep 2025

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, noisy due to parrots, very strong smell of bleach in room. Beds very comfortable but TV wouldnt cast from my phone and the channels werent great. Overall, good but not going back, preferred the Mecure around the corner. Parking was confusing too!
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Close to my work
Stayed 1 night in Sep 2025

10/10 Excellent

K Anne

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love the ambiance of the place. It’s quite big room. Definitely recommended for a long stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Katrina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed here two times. Its in a fantastic location with the shopping centre around the corner and many restaurants and amenities all a close walk away. The 2bedroom unit had 2 bathrooms and kichen with all we need. Friendly and easy check in and housekeeping were friendly and couldnt do enough to make sure we had all we needed and were comfortable. Plenty of secure parking.
Stayed 5 nights in Aug 2025

8/10 Good

Erin

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in 2 bedroom apartment. Clean, has all the expected utilities. Spacious. Friendly staff. My only gripe was the noisy traffic when trying to sleep and the smart TV was not working properly (which I was informed about upon check in). All in all I would return as is a very convenient location.
Stayed 1 night in Aug 2025

10/10 Excellent

Crystal

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Thanh, Fairfax

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a Wonderful stay- connected to shopping Mall with many restaurants, coffee shops, bakeries, Woolwoths, Coles, Aldi, etc... love it - will stay again. thank you all our friendly staffs -
Stayed 7 nights in Jul 2025