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Pullman Zamzam Madina

Luxury hotel with 4 restaurants, 6-minute walk to Prophet's Mosque

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Photo gallery for Pullman Zamzam Madina

Junior Suite, 1 Bedroom (Panoramic Haram View) | Premium bedding, in-room safe, desk, laptop workspace
4 restaurants, breakfast, lunch, dinner served; international cuisine
4 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Royal Suite, 1 Double Bed (Haram View) | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Parking available
  • Laundry

Explore the area

View in a map
Amr Bin Al Gmoh Street, Madinah, 41499
  • Place, Al-Baqi Cemetery
    ‪5 min walk‬
  • Place, Prophet's Mosque
    ‪7 min walk‬
  • Place, The Green Dome
    ‪7 min walk‬
  • Airport, Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪17 min drive‬

Room options

View all photos for Classic Room, 3 Twin Beds (Without view)

Classic Room, 3 Twin Beds (Without view) | Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 3 Twin Beds (Without view)

8.4 out of 10
Very good
(40 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, City View (4 Twin Beds)

Superior Room, City View (4 Twin Beds) | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, City View (4 Twin Beds)

9.0 out of 10
Wonderful
(40 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Panoramic Haram View)

Deluxe Room, 1 King Bed (Panoramic Haram View) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Panoramic Haram View)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Accessible, City View

Superior Room, 2 Twin Beds, Accessible, City View | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds, Accessible, City View

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room (Without View)

Premium bedding, in-room safe, desk, laptop workspace

Classic Room (Without View)

9.6 out of 10
Exceptional
(15 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 King Bed

View all photos for Executive Suite, 1 Double Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 Double Bed, City View

  • Sleeps 5
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed (Haram View)

Executive Suite, 1 King Bed (Haram View) | Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed (Haram View)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, City View

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (Panoramic Haram View)

Junior Suite, 1 Bedroom (Panoramic Haram View) | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom (Panoramic Haram View)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (No View)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom (No View)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds, City View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Haram View)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (Panoramic Haram View)

Deluxe Room, 2 Twin Beds (Panoramic Haram View) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds (Panoramic Haram View)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Royal Suite, 1 Double Bed (Haram View)

Royal Suite, 1 Double Bed (Haram View) | Premium bedding, in-room safe, desk, laptop workspace

Royal Suite, 1 Double Bed (Haram View)

  • Sleeps 7
  • 1 Double Bed

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Exterior

Makarem Burj Al Madinah Hotel and Suites

Madinah City Center
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 49 reviews
$228 nightly
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Feb 21 - Feb 22
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About the neighborhood

Madinah

Located in Madinah City Center, Pullman Zamzam Madina is adjacent to Al-Safiya Museum and Garden and within a 10-minute stroll of Prophet's Mosque. This 835-room, 5-star hotel has conveniences like 4 restaurants, 24-hour room service, and free in-room WiFi.

What's nearby

  • Al-Safiya Museum and Garden - 1 min walk - 0.0 miles
  • New Bilal Market - 3 min walk - 0.2 miles
  • Al-Baqi Cemetery - 5 min walk - 0.3 miles
  • Prophet's Mosque - 7 min walk - 0.4 miles
  • The Green Dome - 7 min walk - 0.4 miles

Getting around

  • Madinah Station - 14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

  • ‪Albaik البيك - ‬9 min walk
  • ‪بارنز - واجهة قباء - ‬9 min walk
  • ‪كباب محمود | Mahmood Kebab - ‬1 min walk
  • ‪Al-Jazeera Luxury Suites Hotel - ‬9 min walk
  • ‪Ay Cafe - ‬9 min walk

About this property

Pullman Zamzam Madina

Luxury hotel with 4 restaurants, 6-minute walk to Prophet's Mosque
Guests of Pullman Zamzam Madina enjoy free WiFi in public areas, coffee in a common area, and express check-in. If you drive, self parking is SAR 70 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include free newspapers, laundry facilities, and a fireplace in the lobby.
Guests can expect to find free WiFi and LED TVs with cable channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include electric kettles, laptop-compatible safes, and phones. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Onsite parking available only on request
  • Self parking on site (SAR 70 per day; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 86 for adults and SAR 43 for children
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Acacia
  • Al Mandara
  • Al-Sukkaria
  • The Horizon

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: 100 percent of room rate
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for SAR 150.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SAR 86 for adults and SAR 43 for children
  • Self parking fee: SAR 70 per day (in/out privileges)
  • Early check-in fee: 100 percent of room rate (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: SAR 150.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number 10001808

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Couples must provide proof of marriage to share a room.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Pullman Zamzam Madina opening December 2015 Hotel Medina
Pullman Zamzam Madina opening December 2015 Hotel
Pullman Zamzam Madina opening December 2015 Medina
Pullman Zamzam Madina opening December 2015
Pullman Zamzam Madina Hotel Medina
Pullman Zamzam Madina Medina
Pullman Zamzam Madina
Pullman Zamzam Madina Al Madinah/Medina
Pullman Zamzam Madina Hotel
Pullman Zamzam Madina Madinah
Pullman Zamzam Madina Hotel Madinah

Frequently asked questions

Is free cancellation available at Pullman Zamzam Madina?

Pullman Zamzam Madina provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Pullman Zamzam Madina?

As of Feb 13, 2026, prices found for a 1-night stay for 2 adults at Pullman Zamzam Madina on Feb 25, 2026 start from $177.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Pullman Zamzam Madina?

This hotel is situated in Madinah City Center, just steps from Al-Safiya Museum and Garden and New Bilal Market, and within a short walk of Prophet's Mosque. You'll also find The Green Dome and Al-Baqi Cemetery less than a mile away.

Is there parking available at Pullman Zamzam Madina?

Yes, parking is offered for SAR 70 per day with in/out privileges.

Does Pullman Zamzam Madina feature a casino?

No, Pullman Zamzam Madina doesn't have a casino.

Will I find an indoor pool at Pullman Zamzam Madina?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Pullman Zamzam Madina?

Amenities that appeal to couples at this hotel include around-the-clock room service, premium bedding, and a rainfall showerhead.

Are there hot tubs at Pullman Zamzam Madina?

No, there isn't a spa tub at this hotel.

Does Pullman Zamzam Madina have a restaurant with a breakfast menu?

Yes, Pullman Zamzam Madina has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Pullman Zamzam Madina allow pets to stay for free?

No, pets aren't allowed at Pullman Zamzam Madina.

Are there connecting rooms at Pullman Zamzam Madina?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Pullman Zamzam Madina?

The closest major airport to Pullman Zamzam Madina is Madinah (MED-Prince Mohammad Bin Abdulaziz), which is 10.2 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Pullman Zamzam Madina?

No, you won't find guestrooms with balconies at Pullman Zamzam Madina.

Pullman Zamzam Madina Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 996 out of 1493 reviews
Rating 8 - Good. 244 out of 1493 reviews
Rating 6 - Okay. 126 out of 1493 reviews
Rating 4 - Poor. 54 out of 1493 reviews
Rating 2 - Terrible. 73 out of 1493 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Syed

Traveled with family
Liked: Cleanliness, property conditions & facilities
Yes
Stayed 3 nights in Jan 2026

10/10 Excellent

Fawaz

Liked: Cleanliness, amenities, property conditions & facilities
Great service and clean
Stayed 6 nights in Nov 2025

10/10 Excellent

Rashid

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. So close to haram that when you hear Adhan walk to masjid and you will be there before iqamah. Staff was friendly and caring despite check in was 4pm and hotel was fully booked as soon as 1 become they gave it to me at 12pm as i was tired after travelling 46 hours from north America.
Stayed 1 night in Nov 2025

10/10 Excellent

WAEL Noman Mohamed, Bedford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is great hotel is very close to the haram it is walkable which is great room with very good they upgrade us to junior suit which is great
Stayed 2 nights in Nov 2025

10/10 Excellent

HISHAM

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff , everything was good just long delay to get my room.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mamadou

Stayed 2 nights in Nov 2025

10/10 Excellent

Mohammed Asim

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great and friendly staff, they have mini bus transportation from the underground car park to masjid nabawi for ladies, as the ladies section in the mosque is abit far, so if you have kids or elderly ladies, it makes life so much easier
Stayed 5 nights in Nov 2025

10/10 Excellent

Amer Tahseen Hussein

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Nov 2025

10/10 Excellent

Hassan

Stayed 1 night in Nov 2025

10/10 Excellent

William

Stayed 6 nights in Nov 2025

6/10 Okay

Sikder

Traveled with family
Staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Aisha Ibrahim

Stayed 1 night in Nov 2025

10/10 Excellent

Juned

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh breakfast, with fast service. The junior suite with two bathrooms (one a partial) was nice to have with the family. Only thing to know is be mindful of bedding that is provided if booking with children.
Stayed 4 nights in Nov 2025

10/10 Excellent

Syed Shabbir

Traveled with family
Stayed 4 nights in Oct 2025

10/10 Excellent

Hossainul, Ajax

Stayed 1 night in Aug 2025

10/10 Excellent

Meherunnesa

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was Excellent.
Stayed 3 nights in Oct 2025

10/10 Excellent

Cheikh, Knoxville

Stayed 2 nights in Nov 2025

10/10 Excellent

Sajjad

Liked: Cleanliness, staff & service, amenities
Yes it was very good over all
Stayed 5 nights in Nov 2025

10/10 Excellent

Faisal

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything
Stayed 6 nights in Nov 2025

10/10 Excellent

zeenat

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is amazing, the service, the food and proximity to the masjid of the prophet SAW is fantastic. this is the only hotel i would stay in Madina, its the best
Stayed 2 nights in Oct 2025

6/10 Okay

Taha, Northbrook

Liked: Cleanliness, property conditions & facilities
Yes, and yes but the quality of service wasn’t good.
Stayed 4 nights in Nov 2025

10/10 Excellent

Dashti

Stayed 2 nights in Nov 2025

4/10 Poor

O

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The room did not reflect 5* The restaurant for breakfast was appalling. Standard of food was awful. I paid for breakfast on the day. The lady who served me let me pay then told me I only have 2 minutes left. Why did she not mention this before taking my money!!! There was no tea left and barely any food. The food that was available was cold. In the room, none of the shower gel and shampoo pumps were working. I had to open up the bottles to get the liquids out. I left them open for housekeeping to sort out and it was just left there. There were 3 people booked in my room and only 2 towels were in the room. Even after i asked for 3 towels only 2 were put in the bathroom. There was 1 old dental pack in the bathroom. No replacement given. No shaving kit. My room was totally neglected. I feel I was not valued as a customer. This is not what I paid for. Extremely disappointed
Stayed 3 nights in Oct 2025

10/10 Excellent

JYOTI

Stayed 4 nights in Oct 2025

10/10 Excellent

Samy

Stayed 4 nights in Oct 2025

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