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Crowne Plaza Madinah by IHG

5.0 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Madinah by IHG

Exterior
Breakfast, lunch, dinner served; international cuisine
Exterior
Exterior
Minibar, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
King Faisal Street,between 1st Ring Road, Madinah, 00000
  • Place, Al-Baqi Cemetery
    ‪7 min walk‬
  • Place, Prophet's Mosque
    ‪7 min walk‬
  • Place, The Green Dome
    ‪7 min walk‬
  • Airport, Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

7.0 out of 10
Good
(17 reviews)
  • 246 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, City View

  • 265 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, City View (Walk in Shower)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, City View (Walk in Shower)

7.8 out of 10
Good
(18 reviews)
  • 252 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, City View

  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, City View

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 3 Twin Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 3 Twin Beds, Non Smoking

  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

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About the neighborhood

Madinah

Located in Madinah City Center, Crowne Plaza Madinah by IHG is adjacent to Al-Safiya Museum and Garden and within a 10-minute stroll of Prophet's Mosque. This 5-star hotel has 506 guestrooms and offers free in-room WiFi, a 24-hour business center, and a conference center.

What's nearby

  • Al-Safiya Museum and Garden - 2 min walk - 0.1 miles
  • New Bilal Market - 3 min walk - 0.2 miles
  • Al-Baqi Cemetery - 7 min walk - 0.4 miles
  • Prophet's Mosque - 7 min walk - 0.4 miles
  • The Green Dome - 7 min walk - 0.4 miles

Getting around

  • Madinah Station - 23 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 25 min drive

Restaurants

  • ‪بارنز - واجهة قباء - ‬7 min walk
  • ‪كباب محمود | Mahmood Kebab - ‬2 min walk
  • ‪Al Rawdah Restaurant - ‬2 min walk
  • ‪Islamabad Restaurant | مطعم إسلام أباد - ‬5 min walk
  • ‪Al Jazeera Restaurant - ‬5 min walk

About this property

Crowne Plaza Madinah by IHG

Crowne Plaza Madinah by IHG features free WiFi in public areas, a conference center, and a 24-hour business center. Valet and self parking are available if you're driving, or an airport shuttle (available 24 hours) can be put to good use for SAR 120 per person one-way. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include coffee/tea in a common area, a computer station, and express check-in.
32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer jetted tubs, hair dryers, and free toiletries. Minibars, coffee makers, and free newspapers are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (surcharge)
  • Valet parking on site (SAR 100 per day)
  • Extended parking on site (SAR 100 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SAR 105 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Rawdha Restaurant

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SAR 105 per person
  • Airport shuttle fee: SAR 120 per person (one-way)
  • Valet parking fee: SAR 100 per day
  • Extended parking fee: SAR 100 per day
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? For a fee, this property offers self parking, along with extended parking.
Property Registration Number 10002117

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Only Muslims can enter the holy cities of Mecca and Medina.
  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Couples must provide proof of marriage to share a room.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served or permitted at Crowne Plaza Madinah by IHG.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Crowne Plaza Madinah

Crowne Plaza Madinah Hotel

Crowne Plaza Madinah Hotel Medina

Crowne Plaza Madinah Medina

Madinah Crowne Plaza

Crowne Plaza Madinah Al Madinah/Medina

Frequently asked questions

Is a free cancellation option available at Crowne Plaza Madinah by IHG?

Crowne Plaza Madinah by IHG provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Madinah by IHG?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Madinah by IHG on May 24, 2026 start from $157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Crowne Plaza Madinah by IHG?

This hotel is situated in Madinah City Center, just steps from Al-Safiya Museum and Garden and New Bilal Market, and within a short walk of Prophet's Mosque. You'll also find The Green Dome and Al-Baqi Cemetery less than a mile away.

Is there parking available at Crowne Plaza Madinah by IHG?

Yes, valet parking is offered for SAR 100 and self parking is available for SAR 100. Wheelchair-accessible parking is also available for guests.

Does Crowne Plaza Madinah by IHG have luxury amenities?

Yes, guests can indulge in luxuries such as a jetted bathtub, a restaurant, and turndown service at this hotel.

Does Crowne Plaza Madinah by IHG include a casino?

No, Crowne Plaza Madinah by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Madinah by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Crowne Plaza Madinah by IHG?

Amenities that appeal to couples at this hotel include 24-hour room service, a jetted bathtub, and a minibar.

Are there hot tubs at Crowne Plaza Madinah by IHG?

No, but all guestrooms at this hotel have jetted bathtubs.

Does Crowne Plaza Madinah by IHG feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza Madinah by IHG serves buffet breakfast for a surcharge each morning at Rawdha Restaurant.

Does Crowne Plaza Madinah by IHG allow pets to stay free of charge?

No, pets and service animals aren't allowed at Crowne Plaza Madinah by IHG.

Are there connecting rooms at Crowne Plaza Madinah by IHG?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Crowne Plaza Madinah by IHG?

The closest major airport to Crowne Plaza Madinah by IHG is Madinah (MED-Prince Mohammad Bin Abdulaziz), which is 11.4 mi away (25 minutes by car).

Are there rooms with balconies at Crowne Plaza Madinah by IHG?

No, you won't find guestrooms with balconies at Crowne Plaza Madinah by IHG.

Crowne Plaza Madinah by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 319 out of 624 reviews
Rating 8 - Good. 158 out of 624 reviews
Rating 6 - Okay. 82 out of 624 reviews
Rating 4 - Poor. 30 out of 624 reviews
Rating 2 - Terrible. 35 out of 624 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Shahid, liberty township

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff, amenities
Stayed 3 nights in Jan 2026

10/10 Excellent

hasan

Stayed 1 night in Feb 2026

10/10 Excellent

fadi

Stayed 1 night in Jan 2026

10/10 Excellent

Mariama Cire

Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 1 night in Jan 2026

10/10 Excellent

Mohamed

Stayed 1 night in Jan 2026

10/10 Excellent

Mouhamed

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and cozy. The bathroom was small with a combined shower/bath which was extremely tight. The breakfaat buffet was very good with a large variety. It was close to Masjid Nabawi which was excellent.
Stayed 4 nights in Jan 2026

10/10 Excellent

Anwar

Liked: Cleanliness, staff & service, amenities
Staff was very friendly.
Stayed 4 nights in Jan 2026

10/10 Excellent

Muhammad Imran

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent customer service, close to haram and nice rooms
Stayed 3 nights in Jan 2026

6/10 Okay

Akhlakur

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Overall it was okay close to Haram & convenient.Breakfast is repeated menu . Service is good.Bathroom is tiny & needs renovation.
Stayed 4 nights in Jan 2026

10/10 Excellent

Ahmed, Troy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is good. However, there is a low table in the room and could cause injury while moving around it. Bathroom is good too, but sink faucet is to close the sink edge and makes it hard to wash hands and face. Toilet paper location is behind the toilet!
Stayed 4 nights in Jan 2026

10/10 Excellent

Kamal

Liked: Cleanliness, amenities, property conditions & facilities
They are great
Stayed 1 night in Dec 2025

10/10 Excellent

Kamal

Stayed 1 night in Dec 2025

10/10 Excellent

Ibrahima

Stayed 13 nights in Dec 2025

6/10 Okay

Syed Shariq

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi didnt connect
Stayed 2 nights in Dec 2025

4/10 Poor

Khaled

Disliked: Cleanliness
Not suitable and not clean not as per expectations
Stayed 3 nights in Dec 2025

8/10 Good

Rahma

Room was too small and wasn’t clean. Plugs were not working to charge our phones and water was not draining in the sink.
Stayed 1 night in Dec 2025

10/10 Excellent

Kellen

Liked: Cleanliness, staff & service, amenities
Mahmoud was awesome and very kind!
Stayed 5 nights in Dec 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities
Amazing staff and super clean room with excellent service
Stayed 2 nights in Nov 2025

10/10 Excellent

Firdous

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is 3 minutes away from the mosque, the rooms and bathrooms were clean and spotless and staff was friendly and cordial, many eating and shopping option around.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mutiat

Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing, Mahmod Saad was very helpful. I love the proximity to everywhere and the complimentary free desserts. Will stay there at my next visit In Sha Allah. Thank you, everyone
Stayed 2 nights in Nov 2025

10/10 Excellent

ruhel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel good stuff
Stayed 3 nights in Nov 2025

10/10 Excellent

Omar

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and free upgrade. Very friendly staff
Stayed 1 night in Nov 2025

8/10 Good

Naseem, Duluth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was helpful in providing us with another room since ours had a few issues with the Ac not cooling and Bathroom had some problems. Overall a good budget five star
Stayed 7 nights in Nov 2025

10/10 Excellent

Arif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 4 nights in Nov 2025

8/10 Good

Mustafa

Liked: Cleanliness, property conditions & facilities
clean room, nice staff,
Stayed 4 nights in Oct 2025

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