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Crowne Plaza Madinah by IHG

5.0 star property
Luxury hotel with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Crowne Plaza Madinah by IHG

Exterior
Interior
Breakfast, lunch, dinner served; international cuisine
Exterior
Standard Room, 3 Twin Beds, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
King Faisal Street,between 1st Ring Road, Madinah, 00000
  • Place, Al-Baqi Cemetery
    ‪7 min walk‬
  • Place, Prophet's Mosque
    ‪7 min walk‬
  • Place, The Green Dome
    ‪7 min walk‬
  • Airport, Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪17 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 246 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, City View

  • 265 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, City View (Walk in Shower)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, City View (Walk in Shower)

7.8 out of 10
Good
(18 reviews)
  • 252 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, City View

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, City View

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 3 Twin Beds, Non Smoking

Standard Room, 3 Twin Beds, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Standard Room, 3 Twin Beds, Non Smoking

  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Madinah

Located in Madinah City Center, Crowne Plaza Madinah by IHG is adjacent to Al-Safiya Museum and Garden and within a 10-minute stroll of Prophet's Mosque. This 5-star hotel has 506 guestrooms and offers free in-room WiFi, a 24-hour business center, and a conference center.

What's nearby

  • New Bilal Market - 3 min walk - 0.2 miles
  • Bilal Ibn Rabah Mosque - 3 min walk - 0.2 miles
  • Al-Baqi Cemetery - 7 min walk - 0.4 miles
  • Prophet's Mosque - 7 min walk - 0.4 miles
  • The Green Dome - 7 min walk - 0.4 miles

Getting around

  • Madinah Station - 23 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 25 min drive

Restaurants

  • ‪بارنز - واجهة قباء - ‬7 min walk
  • ‪Ay Cafe - ‬8 min walk
  • ‪RASLANIA | رسلانية - ‬3 min walk
  • ‪كباب محمود | Mahmood Kebab - ‬2 min walk
  • ‪Al Rawdah Restaurant - ‬2 min walk

About this property

Crowne Plaza Madinah by IHG

Luxury hotel with a 24-hour business center and a 24-hour front desk
Crowne Plaza Madinah by IHG features free WiFi in public areas, a conference center, and a 24-hour business center. Valet and self parking are available if you're driving, or an airport shuttle (available 24 hours) can be put to good use for SAR 120 per person one-way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include coffee/tea in a common area, a computer station, and express check-in.
32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer jetted tubs, hair dryers, and free toiletries. Minibars, coffee makers, and free newspapers are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (surcharge)
  • Valet parking on site (SAR 100 per day)
  • Extended parking on site (SAR 100 per day)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SAR 105 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Rawdha Restaurant

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SAR 105 per person
  • Airport shuttle fee: SAR 120 per person (one-way)
  • Valet parking fee: SAR 100 per day
  • Extended parking fee: SAR 100 per day
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? For a fee, this property offers self parking, along with extended parking.
Property Registration Number 10002117

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Only Muslims can enter the holy cities of Mecca and Medina.
  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Couples must provide proof of marriage to share a room.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served or permitted at Crowne Plaza Madinah by IHG.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Crowne Plaza Madinah
Crowne Plaza Madinah Hotel
Crowne Plaza Madinah Hotel Medina
Crowne Plaza Madinah Medina
Madinah Crowne Plaza
Crowne Plaza Madinah Al Madinah/Medina

Frequently asked questions

Is a free cancellation option available at Crowne Plaza Madinah by IHG?

Crowne Plaza Madinah by IHG provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Madinah by IHG?

As of Dec 25, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Madinah by IHG on Jan 4, 2026 start from $214.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Crowne Plaza Madinah by IHG?

This hotel is situated in Madinah City Center, just steps from Al-Safiya Museum and Garden and New Bilal Market, and within a short walk of Prophet's Mosque. You'll also find The Green Dome and Al-Baqi Cemetery less than a mile away.

Is there parking available at Crowne Plaza Madinah by IHG?

Yes, valet parking is offered for SAR 100 per day. Accessible parking is also available for guests.

Does Crowne Plaza Madinah by IHG include a casino?

No, Crowne Plaza Madinah by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Madinah by IHG?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Crowne Plaza Madinah by IHG?

Amenities that appeal to couples at this hotel include a jetted bathtub, around-the-clock room service, and a minibar.

Are there hot tubs at Crowne Plaza Madinah by IHG?

No, but all guestrooms at this hotel have jetted bathtubs.

Does Crowne Plaza Madinah by IHG feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza Madinah by IHG serves buffet breakfast for a surcharge each morning at Rawdha Restaurant.

Does Crowne Plaza Madinah by IHG allow pets to stay free of charge?

No, pets and service animals aren't allowed at Crowne Plaza Madinah by IHG.

Are there connecting rooms at Crowne Plaza Madinah by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Crowne Plaza Madinah by IHG?

The closest major airport to Crowne Plaza Madinah by IHG is Madinah (MED-Prince Mohammad Bin Abdulaziz), which is 11.4 mi away (25 minutes by car).

Are there rooms with balconies that I can book at Crowne Plaza Madinah by IHG?

No, at Crowne Plaza Madinah by IHG, there aren't any guestrooms that list a balcony.

Crowne Plaza Madinah by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 303 out of 604 reviews
Rating 8 - Good. 156 out of 604 reviews
Rating 6 - Okay. 80 out of 604 reviews
Rating 4 - Poor. 30 out of 604 reviews
Rating 2 - Terrible. 35 out of 604 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shahid

Stayed 2 nights in Sep 2025

10/10 Excellent

Zachariah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

MOHAMMED

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near to Haram
Stayed 1 night in Sep 2025

10/10 Excellent

Shabeel

Very Good
Stayed 2 nights in Aug 2025

8/10 Good

Noraiz

Liked: Cleanliness, staff & service
Shops are good and nearby
Stayed 2 nights in Aug 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the prophet mosque
Stayed 2 nights in Aug 2025

10/10 Excellent

Omer

Stayed 4 nights in Aug 2025

10/10 Excellent

Husam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff location hospitality and more
Stayed 5 nights in Aug 2025

8/10 Good

Magda

Stayed 4 nights in Aug 2025

8/10 Good

Ehab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

FAISAL

Stayed 2 nights in Aug 2025

8/10 Good

Yahaya mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Waleed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the Masjid Nabway. So far (15 min walk) from women gates, however they provide shuttle bus for women to the gates. Room is clean and service is excellent. The restaurant food quality and varieties are excellent.
Stayed 2 nights in Aug 2025

8/10 Good

javaid a

Liked: Staff & service, property conditions & facilities, room comfort

Holy travel

It was basically a good stay , initially it was no good but the duty manager intervened nd things thereafter were smooth. I m member of IHG nd hotel. Com inspite of that initial response was ordinary nd simplistic wch i never expected from crown plaza. Later things were better. Overall a good stay
Stayed 5 nights in Jul 2025

10/10 Excellent

Huma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Habeeb

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Majdi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Mohamed

Stayed 2 nights in Jul 2025

10/10 Excellent

Hesham

Stayed 1 night in Jul 2025

10/10 Excellent

Yaaseen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Yasser

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Muhammad Noman

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay in Madina.
Stayed 2 nights in Jul 2025

10/10 Excellent

Irfan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay, close to Haram
Stayed 2 nights in Jul 2025

10/10 Excellent

Aysha, Valley Stream

Stayed 2 nights in Jun 2025

8/10 Good

steven, Hyattsville

Liked: Amenities
Have stayed many times here needs some improvements, but will stay again
Stayed 3 nights in Jul 2025

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