Located in El Poblado, The Arena House is within a 5-minute walk of Lleras Park and within 15 minutes of other popular attractions like Poblado Park. This 14-room, 4.5-star residence has private in-room hot tubs along with a full-service spa and free in-room WiFi.
Guests of The Arena House enjoy features like a full-service spa, free WiFi in public areas, and spa services. The front desk is staffed 24 hours a day to help with concierge services and luggage storage. This luxury residence also has laundry facilities.
Guests can expect to find free WiFi. Other amenities include private hot tubs, kitchens, and microwaves. Housekeeping is available on request.
Guests can indulge in a pampering treatment at the residence's full-service spa, AKZARA SPA. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open select days. There are hot springs/mineral springs on site.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
14 units
Housekeeping (on request)
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out
Check-out before 11:00 AM
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
This property doesn't allow pets
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
Cash deposit: COP 500000 per accommodation
Cash Breakage deposit: COP 500000 per stay
Cleaning fee: COP 130000 per accommodation, per stay (varies per unit)
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
These are all of the charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in: 3:00 PM
Check-out: 11:00 AM
The front desk is open 24 hours a day.
Property Registration Number 270007
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards, debit cards, and cash.
Additional information about polices, regulations, and more:
Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
Reservations need to be made in advance for massage services and spa treatments. Contact the residence at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
There are no elevators.
Frequently asked questions
What's there to do near The Arena House?
This residence is situated in El Poblado within a 10-minute walk of Lleras Park and Poblado Park. You'll also find El Tesoro Shopping Park and Oviedo Shopping Center within a short drive.
How much does it cost to stay at The Arena House?
As of Oct 27, 2026, prices found for a 1-night stay for 2 adults at The Arena House on Oct 29, 2026 start from $106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is parking available on site at The Arena House?
No, this residence doesn't offer parking.
Is there a spa at The Arena House?
AKZARA SPA is the residence's spa and services include hot springs and massages. The spa is not open daily but only on select days.
Does The Arena House have luxury amenities?
Yes, guests can indulge in luxuries such as a private hot tub, a full-service spa, and hot/mineral springs at this residence.
Does The Arena House include a casino at the property?
No, The Arena House doesn't have a casino.
Will I find an indoor pool at The Arena House?
No, there is no indoor pool on site; however, each accommodation at this residence features a private hot tub.
Is The Arena House a good place to stay for couples?
There are many amenities for couples at this residence, including a private hot tub as well as hot/mineral springs and a full-service spa.
Are there hot tubs at The Arena House?
No, but guests can enjoy hot/mineral springs at this residence.
Does The Arena House have a restaurant that serves breakfast?
No, The Arena House doesn't have a restaurant that serves breakfast.
Will The Arena House allow pets to stay for free?
No, pets aren't allowed at The Arena House.
Are there connecting rooms at The Arena House?
No, there aren't connecting guestrooms at this residence.
Where is the closest airport to The Arena House?
The closest major airport to The Arena House is Olaya Herrera Airport (EOH), which is 2 mi away (10 minutes by car). Another top airport is Jose Maria Cordova Intl. Airport (MDE), which is located 13 mi away (38-minute drive).
Are there rooms with balconies that I can book at The Arena House?
Yes, some unit at The Arena House offer a furnished balcony and may feature city views.