Swissôtel Makkah

5.0 star property
Art Deco hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Swissôtel Makkah

Indulge in a sumptuous spread of roasted chicken, rice, and vegetables at our buffet, featuring multiple serving stations with a variety of options.
Guests can enjoy stunning city views from the room's large window.
Relax in this stylish living room with a comfortable sofa, armchair, and decorative bowl on a coffee table.
Enjoy a city view from the comfort of this stylish room, featuring a large window, comfortable bed, and modern desk.
Relax in style amidst modern design, comfortable seating, and lush greenery.

Popular amenities

  • Bar
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

Map
King Abdul Aziz Endowment, Ajyad Street, Makkah, 21955
  • Great Mosque of Makkah
    ‪3 min walk‬
  • Kaaba
    ‪7 min walk‬
  • Abraj Al-Bait Towers
    ‪7 min walk‬

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Room options

Premier Room, 1 King Bed (Kaaba)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Royal Suite (Kaaba View)

  • 3477 sq ft
  • Sleeps 6
  • 2 Double Beds

Junior Suite (City)

  • 689 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (Haram)

  • 689 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (Kaaba)

  • 689 sq ft
  • Sleeps 4
  • 1 King Bed

Premier Room, 1 King Bed (Kaaba)

10.0 out of 10
Exceptional
(5 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Room (Quad bed, Haram)

8.0 out of 10
Very good
(3 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

Classic Room (Quad bed, Kaaba)

9.0 out of 10
Wonderful
(4 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

Classic Room, 3 Twin Beds (City)

9.0 out of 10
Wonderful
(7 reviews)
  • 344 sq ft
  • Sleeps 3
  • 3 Twin Beds

Classic Room, 3 Twin Beds (Haram)

8.0 out of 10
Very good
(6 reviews)
  • 344 sq ft
  • Sleeps 3
  • 3 Twin Beds

Classic Room, 3 Twin Beds (Kaaba)

9.6 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • Sleeps 3
  • 3 Twin Beds

Classic Room, 2 Twin Beds (City)

8.4 out of 10
Very good
(36 reviews)
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

Classic Room, 2 Twin Beds (Haram)

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

Classic Room, 2 Twin Beds (Kaaba)

8.4 out of 10
Very good
(15 reviews)
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

Classic Room, 1 King Bed (City)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed (Haram)

7.0 out of 10
Good
(10 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed (Kaaba)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Room (Quad bed, City)

  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Makkah

Located in Makkah City Center, Swissôtel Makkah is within a 5-minute walk of Great Mosque of Makkah and within 15 minutes of other popular attractions like Abraj Al-Bait Towers. This 1487-room, 5-star hotel has conveniences like a restaurant, 24-hour room service, and free in-room WiFi.

What's nearby

  • Great Mosque of Makkah - 3 min walk - 0.2 miles
  • Kaaba - 7 min walk - 0.4 miles
  • Abraj Al-Bait Towers - 7 min walk - 0.4 miles
  • Well of Zamzam - 7 min walk - 0.4 miles
  • King Fahad Gate - 8 min walk - 0.5 miles

Getting around

  • Makkah Station - 15 min drive
  • King Abdulaziz Intl. Airport (JED) - 73 min drive

Restaurants

  • ‪29Th Floor - ‬6 min walk
  • ‪Al Majlis - ‬7 min walk
  • ‪بيتزا هت - ‬6 min walk
  • ‪Al Khairat Restaurant - ‬6 min walk
  • ‪البيك - ‬5 min walk

About this property

Swissôtel Makkah

Art Deco hotel with a 24-hour front desk and a restaurant
Swissôtel Makkah features free WiFi in public areas, a business center, and a meeting room. Airport transportation is made easy with an airport shuttle (available 24 hours) for SAR 800 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include a computer station, express check-in, and express check-out.
Guests can stay connected with free WiFi. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Dining areas, refrigerators, and safes are also available. Housekeeping is available on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Hindi

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 90 for adults and SAR 45 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Al Rowad Restaurant
  • Cafe Swiss

Things to do

  • Shopping mall
  • TV in common areas

Family friendly

  • Dining table
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 43 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 12:30 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for SAR 241.5 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SAR 90 for adults and SAR 45 for children
  • Airport shuttle fee: SAR 800 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: SAR 241.5 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 12:30 PM
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.
Property Registration Number 10007391

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Only Muslims can enter the holy cities of Mecca and Medina.
  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Couples must provide proof of marriage to share a room.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served or permitted at Swissôtel Makkah.
  • Noise-free rooms can't be guaranteed.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Makkah Swissotel
Swissotel Makkah
Swissotel Makkah Hotel
Swissotel Makkah Hotel Mecca
Swissotel Makkah Mecca
Swissotel Makkah
Swissôtel Makkah Hotel
Swissôtel Makkah Makkah
Swissôtel Makkah Hotel Makkah

Frequently asked questions

Is free cancellation available at Swissôtel Makkah?

Swissôtel Makkah offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Swissôtel Makkah?

As of Jul 28, 2025, prices found for a 1-night stay for 2 adults at Swissôtel Makkah on Aug 2, 2025 start from $183.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Swissôtel Makkah?

This hotel is situated in Makkah City Center within a 10-minute walk of Great Mosque of Makkah, Kaaba, and Abraj Al-Bait Towers. You'll also find Well of Zamzam and King Fahad Gate less than a mile away.

Is parking available on site at Swissôtel Makkah?

No, there isn't parking at this hotel.

Does Swissôtel Makkah have a casino on the premises?

No, Swissôtel Makkah doesn't have a casino.

Will I find an indoor pool at Swissôtel Makkah?

No, there is no indoor pool at this hotel.

Is Swissôtel Makkah good for couples?

Amenities that appeal to couples at this hotel include around-the-clock room service, a hydromassage showerhead, and a turndown service.

Are there hot tubs at Swissôtel Makkah?

No, this hotel doesn't have a spa tub.

Does Swissôtel Makkah have a restaurant that serves breakfast?

Yes, Swissôtel Makkah serves buffet breakfast for a surcharge each morning at Cafe Swiss.

Will Swissôtel Makkah allow pets to stay free of charge?

No, pets and service animals aren't allowed at Swissôtel Makkah.

Does Swissôtel Makkah have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Are there rooms with balconies at Swissôtel Makkah?

No, there aren't any guestrooms with balconies at Swissôtel Makkah.

Swissôtel Makkah Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 664 out of 1019 reviews
Rating 8 - Good. 188 out of 1019 reviews
Rating 6 - Okay. 80 out of 1019 reviews
Rating 4 - Poor. 28 out of 1019 reviews
Rating 2 - Terrible. 59 out of 1019 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place
Stayed 1 night in Jul 2025

10/10 Excellent

Mohamed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place definitely recommend it
Stayed 3 nights in Jul 2025

10/10 Excellent

Mohamed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place
Stayed 2 nights in Jul 2025

8/10 Good

marwa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Aliaa

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
This was my first stay at this hotel. I had reserved a room with a direct view of the Kaaba. The room itself was spacious, very clean, and beautifully maintained. The view was truly breathtaking. However, there were several major drawbacks during my stay. The elevators were extremely overcrowded and insufficient for the number of guests. I often had to wait at least 30 minutes each time I needed to go up or down, especially during prayer times. Additionally, the hotel’s mosque was located very far from the rooms, requiring a long and tiring walk. The lobby was constantly overcrowded because the hotel has a direct entrance to the Haram, attracting many people who were not guests at the hotel, making it chaotic at all times. One serious issue was the hygiene at the restaurant. Although the food quality was good, the cleanliness was unacceptable. When ordering tea, they bring a teapot along with a large cup of warm milk. Often, milk is left over. Shockingly, I witnessed the staff collecting leftover milk from guests’ cups into a separate container to reuse it for other guests. I personally saw this happen, and it was extremely unhygienic and disturbing. Because of these reasons, despite the beautiful view and room quality, I will not consider staying at this hotel again
Stayed 5 nights in Apr 2025

10/10 Excellent

Khalid

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Amazing
Stayed 3 nights in Apr 2025

10/10 Excellent

Fuad Abu Syed

Stayed 5 nights in Apr 2025

8/10 Good

Abdullah

Stayed 2 nights in Apr 2025

6/10 Okay

Ihsan

Stayed 1 night in Mar 2025

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay, the staff was very friendly and welcoming. The breakfast buffet was amazing, so many options. Highly recommend!
Stayed 3 nights in Apr 2025

6/10 Okay

Samirah

Disliked: Cleanliness, room comfort

Nothing special

Room looked clean but as soon as we walked in it smelt like cigarettes, open the cupboard smelt of fish...spoke to management, he came with air freshner which snelt nice for 1 min, then back to have it was...bathroom was really small
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Using the lifts was a bit inconvenient.
Stayed 4 nights in Apr 2025

4/10 Poor

Mohammed Adnan

Disliked: Staff & service, amenities
I had specifically booked this trip for my parents as they were going on a holy journey ….yet they were given an accessible room when I had not booked that…there was no partition in the shower area and the entire bathroom was a slipping hazard. This was extremely disappointing given the amount I was charged. Absolutely unacceptable from a brand like swissotel
Stayed 2 nights in Apr 2025

8/10 Good

salaheldin

Liked: Cleanliness
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is located right across from the Haram. Very very convenient for everything. Extremely good customer service. But selection for buffet breakfast should be better.
Stayed 4 nights in Apr 2025

10/10 Excellent

Marah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Mudathir

Stayed 3 nights in Apr 2025

10/10 Excellent

Elvir, Harrisburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Property is awesome very convenient walking distance to everything you need to visit. I love how stuff is very Friendly and hotel is spotless clean. I will highly recommend it to everyone how wants to start journey of Umrah.
Stayed 6 nights in Apr 2025

10/10 Excellent

Ilim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Khalid

Liked: Room comfort
We booked a beautiful suite with Kaaba view. Unfortunately it got spoiled by some boneheads smoking in non smoking rooms and s
Stayed 4 nights in Apr 2025

10/10 Excellent

Rihana Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Apr 2025

10/10 Excellent

Shez

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff. Highly reccomend.
Stayed 4 nights in Apr 2025

10/10 Excellent

Zunesha

Stayed 5 nights in Apr 2025

10/10 Excellent

abdisamad

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 2 nights in Apr 2025