Swissôtel Al Maqam Makkah

5.0 star property

Choose dates to view prices

Photo gallery for Swissôtel Al Maqam Makkah

55-inch Smart TV with satellite channels, TV
Room service - dining
Executive Suite, 1 King Bed (No View) | Premium bedding, memory foam beds, in-room safe, desk
Restaurant
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry

Explore the area

View in a map
King Abdul Aziz Endowment Tower F, Ibrahim Al Khaleel St 21955, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪3 min walk‬
  • Place, The Clock Towers
    ‪3 min walk‬
  • Place, Kaaba
    ‪6 min walk‬

Room options

Classic Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(18 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Classic Twin Room, 2 Twin Beds, City View

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Classic Twin Room, 2 Twin Beds (Partial Kaaba View)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Family Suite (Partial Haram)

  • 1012 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 829 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite (Partial Haram View)

  • 829 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite Kaaba View

10.0 out of 10
Exceptional
(1 review)
  • 829 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Executive Suite, 2 Bedrooms (Partial Haram)

  • 1787 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

Classic Room, Twin Bed, Partial Haram View

8.2 out of 10
Very good
(12 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

Classic Room Triple Bed, Partial Haram View

10.0 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • Sleeps 4
  • 3 Twin Beds

Family Suite, 1 Double Bed

  • 1012 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed

Junior Suite, 1 Double Bed with Sofa bed

  • 829 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Junior Suite Partial Kaaba View

  • 829 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premier Triple Room, 3 Twin Beds (Kaaba View)

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds

Premier Twin Room, 2 Twin Beds (Kaaba View)

8.0 out of 10
Very good
(6 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Executive Suite, 1 King Bed (No View)

  • 1905 sq ft
  • Sleeps 5
  • 1 King Bed

Classic Room, 3 Twin Beds (Partial Kaaba view)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds

Executive Suite, 2 Bedrooms, City View

  • 1787 sq ft
  • Sleeps 5
  • 1 Double Bed

Classic Quadruple Room, City View

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Classic Triple Room, City View

8.0 out of 10
Very good
(4 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds

Classic Room, Quad Bed, Partial Haram View

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Classic Quadruple Room (No View)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

Classic Quadruple Room (Partial Kaaba View)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Classic Room, 1 King Bed (Partial Haram View)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Makkah

Located in Makkah City Center, Swissôtel Al Maqam Makkah is adjacent to The Clock Towers and within a 5-minute walk of other popular sights like Great Mosque of Makkah. This 1624-room, 5-star hotel has a restaurant and 24-hour room service, along with free in-room WiFi.

What's nearby

  • Great Mosque of Makkah - 3 min walk - 0.2 miles
  • The Clock Towers - 3 min walk - 0.2 miles
  • King Fahad Gate - 5 min walk - 0.3 miles
  • Souk Al-Khalil - 6 min walk - 0.3 miles
  • Kaaba - 6 min walk - 0.4 miles

Getting around

  • Makkah Station - 10 min drive
  • King Abdulaziz Intl. Airport (JED) - 72 min drive

Restaurants

  • ‪Brew92 - ‬5 min walk
  • ‪The Coffee Address - ‬2 min walk
  • ‪Swiss Express - ‬1 min walk
  • ‪Bateel Elan - ‬2 min walk
  • ‪Almsharf Lounge - ‬1 min walk

About this property

Swissôtel Al Maqam Makkah

Swissôtel Al Maqam Makkah features free WiFi in public areas, a library, and free newspapers. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury hotel include laundry facilities, a TV in a common area, and a convenience store.
55-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Memory foam beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, safes, and phones. Housekeeping is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SAR 370 for adults and SAR 185 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • Shopping mall
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 47 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Day bed
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Shared accommodations
  • Water-efficient showers

Policies

Check-in

Check-in start time: 6:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 2:00 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
During Ramadan, the restaurant serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for SAR 500.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SAR 370 for adults and SAR 185 for children
  • Rollaway bed fee: SAR 500.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 6:00 PM
  • Check-out: 2:00 PM
  • Minimum check-in age: 16
The front desk is open 24 hours a day.
Property Registration Number 10007391

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Couples must provide proof of marriage to share a room.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served or permitted at Swissôtel Al Maqam Makkah.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Swissotel Al Maqam Makkah Hotel Mecca
Swissotel Al Maqam Makkah Hotel
Swissotel Al Maqam Makkah Mecca
Swissotel Al Maqam Makkah
Swissotel Al Maqam Makkah
Swissôtel Al Maqam Makkah Hotel
Swissôtel Al Maqam Makkah Makkah
Swissôtel Al Maqam Makkah Hotel Makkah

Frequently asked questions

Is a free cancellation option available at Swissôtel Al Maqam Makkah?

Swissôtel Al Maqam Makkah provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Swissôtel Al Maqam Makkah?

As of Mar 24, 2026, prices found for a 1-night stay for 2 adults at Swissôtel Al Maqam Makkah on Apr 18, 2026 start from $177, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Swissôtel Al Maqam Makkah?

This hotel is situated in Makkah City Center within a 10-minute walk of Great Mosque of Makkah and Kaaba. You'll also find Souk Al-Khalil and Well of Zamzam less than a mile away.

Will I be able to park at Swissôtel Al Maqam Makkah?

No, there isn't parking available at the hotel.

Does Swissôtel Al Maqam Makkah have luxury amenities?

Yes, some luxury features of this hotel include a restaurant, 24-hour room service, and a bar/lounge.

Does Swissôtel Al Maqam Makkah include a casino at the property?

No, Swissôtel Al Maqam Makkah doesn't have a casino.

Is there an indoor pool at Swissôtel Al Maqam Makkah?

No, there is no indoor pool at this hotel.

Is Swissôtel Al Maqam Makkah a good place to stay for couples?

Amenities that appeal to couples at this hotel include 24-hour room service, premium bedding, and a smart TV.

Are there hot tubs at Swissôtel Al Maqam Makkah?

No, there isn't a spa tub at this hotel.

Does Swissôtel Al Maqam Makkah feature a restaurant that includes a breakfast menu?

Yes, Swissôtel Al Maqam Makkah serves buffet breakfast each morning for a surcharge from its restaurant.

Does Swissôtel Al Maqam Makkah allow pets to stay free of charge?

No, pets and service animals aren't allowed at Swissôtel Al Maqam Makkah.

Are there connecting rooms at Swissôtel Al Maqam Makkah?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Can I book a room with a balcony at Swissôtel Al Maqam Makkah?

No, there aren't any guestrooms at Swissôtel Al Maqam Makkah that offer a balcony.

Does Swissôtel Al Maqam Makkah host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Swissôtel Al Maqam Makkah.

Swissôtel Al Maqam Makkah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 616 out of 1007 reviews
Rating 8 - Good. 212 out of 1007 reviews
Rating 6 - Okay. 82 out of 1007 reviews
Rating 4 - Poor. 32 out of 1007 reviews
Rating 2 - Terrible. 65 out of 1007 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

SABAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Jan 2026

10/10 Excellent

Abdulaziz

Liked: Cleanliness, amenities, property conditions & facilities
Exactly
Stayed 2 nights in Dec 2025

10/10 Excellent

Matloob

Stayed 4 nights in Dec 2025

10/10 Excellent

Sayed, Dubai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff are the biggest added value for this hotel . Very friendly check in process and location being in the clock tower makes the access to Kaaba 🕋 very accessible. Prayer are live audio in the room for elder amazing option to pray live from the room . Thank you for an amazing stay . Surely we will come back in the future Insha Allah .
Stayed 1 night in Dec 2025

10/10 Excellent

Dirie Ahmed

Stayed 2 nights in Dec 2025

6/10 Okay

Wazir A

Traveled with family and small children
The room was very small . The bed wasn’t not comfortable
Stayed 6 nights in Dec 2025

6/10 Okay

Saleh

Stayed 1 night in Dec 2025

10/10 Excellent

Yarmuhammad

Great
Stayed 4 nights in Dec 2025

10/10 Excellent

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, amenities
Location, location, location - period!
Stayed 2 nights in Dec 2025

10/10 Excellent

Yousef

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at this hotel 3 times and each visit has been great. I will only stay at this hotel when I go for Ummrah. Staff is outstanding to meet your every need, it is a 2 minute walk to the kaba, and the food is delicious.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kanwal

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
My family and I had a wonderful stay at the hotel! The reception, concierge, and bell boys were so helpful and made navigating the city and hotel so much more manageable. We enjoyed the proximity of the hotel to the masjid and the clock tower. We are excited to come back soon iA!
Stayed 4 nights in Dec 2025

10/10 Excellent

Zohaib

Stayed 5 nights in Dec 2025

10/10 Excellent

Talal

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes, room was very clean & the staff were very courteous.
Stayed 4 nights in Dec 2025

10/10 Excellent

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, amenities
Location was excellent, services in general were great and the breakfast was outstanding!
Stayed 6 nights in Dec 2025

10/10 Excellent

AMER

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional
Stayed 2 nights in Nov 2025

10/10 Excellent

Ranjitha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine
Stayed 2 nights in Dec 2025

6/10 Okay

Hisham, Naples

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Haram location hotel, excellent and very welcoming front desk staff… extremely short on luggage handling staff (bell captains, with waiting for about an hour to get the luggage downstairs)!!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Alkassoum

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, very friendly staff.
Stayed 2 nights in Dec 2025

8/10 Good

Farooq, Reading

Liked: Cleanliness, property conditions & facilities
The staff was reluctant to bring anything like cutlery or things like some salt or sugar.
Stayed 4 nights in Nov 2025

10/10 Excellent

Nahla

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and tidy, the staff were very friendly and helpful, very close to the Holly mosque. The shopping mall was fantastic and there was a great variety of options of food served. I highly recommend it to the new visitors and will come back to you soon. Thank you.
Stayed 3 nights in Nov 2025

8/10 Good

asif

Liked: Property conditions & facilities
Check out time says 2pm but the hotel wants u out by 12, which os silly
Stayed 4 nights in Dec 2025

10/10 Excellent

Salma

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like all the hotel boy, housekeeper or who was helping us at the room, they are not greedy, they just want to make us happy Breakfast manager is efficient, served coffee at table, didnot rust to clean Front desk was helpful and good
Stayed 3 nights in Nov 2025

10/10 Excellent

Zeead

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and fresh rooms. Friendly and helpful receprion staff and porters.
Stayed 3 nights in Dec 2025

6/10 Okay

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 2 nights in Dec 2025

10/10 Excellent

Ibrahim

Liked: Cleanliness, amenities, property conditions & facilities
Very good stay, great staff
Stayed 5 nights in Nov 2025