Swissôtel Al Maqam Makkah

5.0 star property
Luxury hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Swissôtel Al Maqam Makkah

Building design
Interior
1 bedroom, premium bedding, memory foam beds, in-room safe
Bar (on property)
Free toiletries, hair dryer, towels, soap

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
King Abdul Aziz Endowment Tower F, Ibrahim Al Khaleel St 21955, Makkah, 21955
  • Great Mosque of Makkah
    ‪3 min walk‬
  • Abraj Al-Bait Towers
    ‪3 min walk‬
  • Kaaba
    ‪6 min walk‬

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Room options

Executive Suite, 2 Bedrooms, City View

  • 1787 sq ft
  • Sleeps 5
  • 1 Double Bed

Classic Room, 2 Twin Beds (Haram View)

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

Classic Quadruple Room (No View)

  • 344 sq ft
  • Sleeps 4
  • 4 Twin Beds

Classic Quadruple Room (Haram View)

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed

  • 829 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed (Kaaba View)

  • 829 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Suite, 2 Bedrooms (Haram)

  • 1787 sq ft
  • Sleeps 5
  • 1 King Bed

Classic Twin Room, 2 Twin Beds (Partial Kaaba View)

  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

Family Suite, 1 King Bed

  • 1012 sq ft
  • Sleeps 5
  • 1 King Bed

Junior Suite, 1 King Bed, City View

  • 829 sq ft
  • Sleeps 4
  • 1 King Bed

Classic Twin Room, 2 Twin Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

Premier Twin Room, 2 Twin Beds (Kaaba View)

  • 431 sq ft
  • Sleeps 4
  • 2 Twin Beds

Classic Twin Room, 2 Twin Beds, City View

  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

Executive Suite, 1 King Bed (No View)

  • 1905 sq ft
  • Sleeps 5
  • 1 King Bed

Classic Triple Room, City View

  • 344 sq ft
  • Sleeps 4
  • 3 Twin Beds

Premier Triple Room, 3 Twin Beds (Kaaba View)

  • 431 sq ft
  • Sleeps 4
  • 3 Twin Beds

Junior Suite, 1 King Bed (Kaaba )

  • 829 sq ft
  • Sleeps 4
  • 1 King Bed

Family Suite, 1 Double Bed

  • 1012 sq ft
  • Sleeps 5
  • 1 Double Bed

Junior Suite, 1 Double Bed with Sofa bed

  • 829 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Classic Room, 3 Twin Beds (Partial Kaaba view)

  • 344 sq ft
  • Sleeps 4
  • 3 Twin Beds

Classic Triple Room, 3 Twin Beds (Haram View)

  • 344 sq ft
  • Sleeps 4
  • 3 Twin Beds

Classic Quadruple Room, City View

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

Classic Quadruple Room (Partial Kaaba View)

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Makkah

Located in Al Hajlah, Swissôtel Al Maqam Makkah is adjacent to Abraj Al-Bait Towers and within a 5-minute walk of other popular sights like Great Mosque of Makkah. This 1624-room, 5-star hotel has a restaurant and 24-hour room service, along with free in-room WiFi.

What's nearby

  • Great Mosque of Makkah - 3 min walk - 0.2 miles
  • Abraj Al-Bait Towers - 3 min walk - 0.2 miles
  • King Fahad Gate - 5 min walk - 0.3 miles
  • Kaaba - 6 min walk - 0.4 miles
  • Well of Zamzam - 8 min walk - 0.4 miles

Getting around

  • Makkah Station - 12 min drive
  • King Abdulaziz Intl. Airport (JED) - 71 min drive

Restaurants

  • Swiss Express
  • ‪مطعم الطيبات انتركونتيننتال - ‬4 min drive
  • Almsharf Lounge
  • ‪مطعم الطازج - ‬1 min drive
  • ‪الطازج - ‬1 min drive

About this property

Swissôtel Al Maqam Makkah

Luxury hotel with a 24-hour front desk and a coffee shop
Swissôtel Al Maqam Makkah features free WiFi in public areas, a library, and free newspapers. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include laundry facilities, a water dispenser, and a banquet hall.
55-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Memory foam beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, safes, and phones. Housekeeping is available on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Hindi, Urdu

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SAR 370 for adults and SAR 185 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • Shopping mall
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 47 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Day bed
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Shared accommodations
  • Water-efficient showers

Policies

Check-in

Check-in start time: 6:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 2:00 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
During Ramadan, the restaurant serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for SAR 500.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SAR 370 for adults and SAR 185 for children
  • Rollaway bed fee: SAR 500.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 6:00 PM
  • Check-out: 2:00 PM
  • Minimum check-in age: 16
The front desk is open 24 hours a day.
Property Registration Number 10007391

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Couples must provide proof of marriage to share a room.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served or permitted at Swissôtel Al Maqam Makkah.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Swissotel Al Maqam Makkah Hotel Mecca
Swissotel Al Maqam Makkah Hotel
Swissotel Al Maqam Makkah Mecca
Swissotel Al Maqam Makkah
Swissotel Al Maqam Makkah
Swissôtel Al Maqam Makkah Hotel
Swissôtel Al Maqam Makkah Makkah
Swissôtel Al Maqam Makkah Hotel Makkah

Frequently asked questions

Is a free cancellation option available at Swissôtel Al Maqam Makkah?

Swissôtel Al Maqam Makkah provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Swissôtel Al Maqam Makkah?

As of Jun 17, 2025, prices found for a 1-night stay for 2 adults at Swissôtel Al Maqam Makkah on Jun 22, 2025 start from $125.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Swissôtel Al Maqam Makkah?

This hotel is situated in Al Hajlah, just steps from Great Mosque of Makkah and Abraj Al-Bait Towers. You'll also find King Fahad Gate and Well of Zamzam less than a mile away.

Is parking available on site at Swissôtel Al Maqam Makkah?

No, this hotel doesn't offer parking.

Does Swissôtel Al Maqam Makkah include a casino at the property?

No, Swissôtel Al Maqam Makkah doesn't have a casino.

Is there an indoor pool at Swissôtel Al Maqam Makkah?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Swissôtel Al Maqam Makkah?

Amenities that appeal to couples at this hotel include a memory foam mattress, around-the-clock room service, and a smart TV.

Does Swissôtel Al Maqam Makkah have a hot tub?

No, there isn't a spa tub at this hotel.

Does Swissôtel Al Maqam Makkah feature a restaurant that includes a breakfast menu?

Yes, Swissôtel Al Maqam Makkah serves buffet breakfast each morning for a surcharge from its restaurant.

Does Swissôtel Al Maqam Makkah allow pets to stay free of charge?

No, pets and service animals aren't allowed at Swissôtel Al Maqam Makkah.

Does Swissôtel Al Maqam Makkah have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies at Swissôtel Al Maqam Makkah?

No, there aren't any guestrooms with balconies at Swissôtel Al Maqam Makkah.

Does Swissôtel Al Maqam Makkah host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Swissôtel Al Maqam Makkah.

Swissôtel Al Maqam Makkah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 491 out of 827 reviews
Rating 8 - Good. 191 out of 827 reviews
Rating 6 - Okay. 66 out of 827 reviews
Rating 4 - Poor. 24 out of 827 reviews
Rating 2 - Terrible. 55 out of 827 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tufail

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great for what it is
Stayed 4 nights in Mar 2025

10/10 Excellent

Ramsey, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in the Abraj
Stayed 1 night in Mar 2025

10/10 Excellent

zahra t

Liked: Staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Mar 2025

8/10 Good

ALI

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Rashid

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2025

2/10 Terrible

Mohamed

Stayed 1 night in Mar 2025

8/10 Good

Abderrazak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Tamara

Stayed 1 night in Dec 2024

10/10 Excellent

Kazi

Traveled with family
Stayed 2 nights in Feb 2025

6/10 Okay

Sal

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Asad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the Kaba
Stayed 3 nights in Feb 2025

6/10 Okay

abuzar

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff, Out dated, Not very clean
Stayed 6 nights in Feb 2025

2/10 Terrible

Shiraz

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stay at this place in swissotel Al Maqam was a nightmare not because of the property or room cleanliness just because of the staff specially duty manager is soo arrogant and unfriendly named Ahmed we got into a little trouble and told him about it but he didn't listen to any of our trouble i wont suggest anyone to stay at this property. We had various issues staying in this property and not a single one got addressed sorry swissotel Al Maqam very atrocious service

2/10 Terrible

Zain

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with my family in one of the standard rooms, we asked for baby crib/cot for our one year old and after placing him inside, we heard him crying and noticed that the cot had a hole in the side and he was falling out with his head and arm. This is extremely dangerous and unsafe and when I complained to the hotel employees, I was just given an apology. The glory days of this hotel are over, I am never staying at Swissotel again and will be sure to take legal action for this incident with the corporate office.
Stayed 3 nights in Feb 2025

10/10 Excellent

Almas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to Haram
Stayed 2 nights in Feb 2025

10/10 Excellent

Farhana

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was and excellent place to stay and perform umrah from the haram view. Alhumdulillah
Stayed 3 nights in Feb 2025

10/10 Excellent

Isfak

Stayed 3 nights in Feb 2025

10/10 Excellent

Amran

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel all round
Stayed 4 nights in Feb 2025

10/10 Excellent

Ershad

Liked: Cleanliness
Stayed 3 nights in Feb 2025

10/10 Excellent

Mohammad Nur Uddin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to the great mosque. Friendly staff. Express check in and out
Stayed 3 nights in Feb 2025

10/10 Excellent

waleed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing services
Stayed 3 nights in Oct 2024

4/10 Poor

Muhammad

Stayed 8 nights in Feb 2025

8/10 Good

Gulamorassul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lifts could get crowded at prayer times
Stayed 7 nights in Jan 2025

6/10 Okay

Sora

Traveled with family
Liked: Cleanliness, property conditions & facilities
It was over priced
Stayed 1 night in Feb 2025

10/10 Excellent

Nasrullah

Traveled with family
Liked: Staff & service, property conditions & facilities
Nice hotel, close to the mosque walking distance
Stayed 3 nights in Dec 2024