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Palestine Hotel Makkah

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Reception
Exterior
Reception
Classic Double Room, 1 Bedroom | Minibar, in-room safe, desk, free WiFi
Restaurant

Reviews

6.4 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry
  • Room service

Explore the area

View in a map
Ibraheem Al khaleel st., Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪15 min walk‬
  • Place, The Clock Towers
    ‪15 min walk‬
  • Place, Kaaba
    ‪18 min walk‬

Room options

View all photos for Classic Double Room, 1 Bedroom

Classic Double Room, 1 Bedroom | Minibar, in-room safe, desk, free WiFi

Classic Double Room, 1 Bedroom

  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, free WiFi

Triple Room

  • 323 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, free WiFi

Quadruple Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

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Makkah City Center
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 376 reviews
$138 nightly
The price is $167
Apr 18 - Apr 19
Total with taxes and fees
Address Jabal Omar Makkah

About the neighborhood

Makkah

Located in Makkah City Center, Palestine Hotel Makkah is a leisurely stroll from popular sights such as Great Mosque of Makkah and The Clock Towers. This 565-room, 3.5-star hotel welcomes guests with conveniences like a restaurant, 24-hour room service, and free in-room WiFi.

What's nearby

  • Souk Al-Khalil - 15 min walk - 0.8 miles
  • Great Mosque of Makkah - 15 min walk - 0.8 miles
  • The Clock Towers - 15 min walk - 0.8 miles
  • King Fahad Gate - 15 min walk - 0.8 miles
  • Kaaba - 18 min walk - 1.0 mile

Getting around

  • Makkah Station - 12 min drive
  • King Abdulaziz Intl. Airport (JED) - 71 min drive

Restaurants

  • ‪The Coffee Address - ‬10 min walk
  • ‪Swiss Express - ‬12 min walk
  • ‪Bateel Elan - ‬11 min walk
  • ‪Almsharf Lounge - ‬11 min walk
  • ‪Five Guys - ‬13 min walk

About this property

Palestine Hotel Makkah

Guests of Palestine Hotel Makkah enjoy access to free WiFi in public areas, conference space, and a business center. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include express check-in, express check-out, and free newspapers.
Guests can expect to find free WiFi and LCD TVs with cable channels. Refrigerators, minibars, and hair dryers are also available.

Similar properties

Exterior
Al Ebaa Hotel
Makkah City Center
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.8 out of 10, Excellent, 628 reviews
$63 nightly
The price is $75
Apr 8 - Apr 9
Total with taxes and fees
Al Ebaa Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 2 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 2 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.
Property Registration Number 10001899

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Only Muslims can enter the holy cities of Mecca and Medina.
  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Couples must provide proof of marriage to share a room.
  • No alcohol is served or permitted at Palestine Hotel Makkah.

Property is also known as

Hotel Palestine Makkah
Palestine Hotel Makkah
Palestine Hotel Makkah Mecca
Palestine Makkah
Palestine Makkah Hotel
Palestine Makkah Mecca
Palestine Hotel Makkah Hotel
Palestine Hotel Makkah Makkah
Palestine Hotel Makkah Hotel Makkah

Frequently asked questions

What can I see near Palestine Hotel Makkah?

This hotel is situated in Makkah City Center within a short 14-minute walk of Great Mosque of Makkah and also 18 minutes on foot from Kaaba. You'll also find Souk Al-Khalil and Well of Zamzam less than a mile away.

How much does it cost to stay at Palestine Hotel Makkah?

As of Apr 5, 2026, prices found for a 1-night stay for 2 adults at Palestine Hotel Makkah on Apr 15, 2026 start from $55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Palestine Hotel Makkah?

No, this hotel doesn't offer parking.

Does Palestine Hotel Makkah feature a casino?

No, Palestine Hotel Makkah doesn't have a casino.

Is there an indoor pool at Palestine Hotel Makkah?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Palestine Hotel Makkah?

Couples staying at this hotel will appreciate amenities like 24-hour room service and a minibar as well as a restaurant.

Does Palestine Hotel Makkah have a hot tub?

No, this hotel doesn't have a spa tub.

Does Palestine Hotel Makkah feature a restaurant that includes a breakfast menu?

No, Palestine Hotel Makkah doesn't have a restaurant that serves breakfast.

Does Palestine Hotel Makkah allow pets to stay free of charge?

No, pets and service animals aren't allowed at Palestine Hotel Makkah.

Does Palestine Hotel Makkah have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Palestine Hotel Makkah?

No, you won't find guestrooms with balconies at Palestine Hotel Makkah.

Palestine Hotel Makkah Reviews

Reviews

6.4
Rating 10 - Excellent. 10 out of 60 reviews
Rating 8 - Good. 20 out of 60 reviews
Rating 6 - Okay. 12 out of 60 reviews
Rating 4 - Poor. 8 out of 60 reviews
Rating 2 - Terrible. 10 out of 60 reviews

6.2/10

Cleanliness

6.4/10

Staff & service

8.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

A bdulkadir

Stayed 12 nights in Oct 2025

10/10 Excellent

Rahan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service very clean and comfortable
Stayed 8 nights in Oct 2025

10/10 Excellent

Faroug, orlando

Stayed 1 night in Feb 2025

8/10 Good

Yosra, Lafayette

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Syed Muhammad Asif

Stayed 5 nights in Oct 2024

10/10 Excellent

BASEERAT

Stayed 3 nights in Aug 2024

6/10 Okay

Mujda

Stayed 5 nights in Aug 2024

6/10 Okay

Mohammed

Traveled with family
Stayed 2 nights in May 2021

2/10 Terrible

Verified traveler

Stayed 1 night in Apr 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
The online pictures do not reflect the actual conditions of the Hotel. It needs a lot of cleaning. I asked to change the first room they gave me, because it needed more cleaning in the bathroom. Ms. Alkndary kindly changed the room to an OK one. The new one did not have a chair, the freg. Was out of its place. I chose the hotel based on its online pictures.
Stayed 2 nights in Dec 2019

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks
Stayed 1 night in Dec 2019

8/10 Good

Mohammed

Stayed 2 nights in Dec 2019

2/10 Terrible

Zainulislam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The conditon of the room wasnt good as compared to price.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Stay was Okay

The Hotel is okay, but the receptionist took lot of time to find the reservation. They need to improve their skills and don't waste the time of customers.
Stayed 1 night in May 2019

10/10 Excellent

Elbarra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice

Nice, I'll back again
Stayed 1 night in May 2017

10/10 Excellent

AHMED, Riyadh

Liked: Cleanliness, property conditions & facilities, room comfort

suitable

Comfort and pleasant

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Needs renovation.

Front desk and guest services need improvement. Rooms are not as promised. Bathrooms are not in good shape. Overall, this hotel needs renovation.

8/10 Good

ASIF

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Hazem, Cairo, Egypt

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible Experience

Unfortunately. the hotel room was very bad: 1. My room (and most of the hotel floors) was very smelly. 2. The room did not have internet. 3. The bed sheets were looking un-clean.

8/10 Good

mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mohammed, Riyadh

Disliked: Room comfort

Dissappointing

Big issue with reservation. Hotel missed the original reservation and was inflexible to re-activate. Had to create a new booking waiting for another employee to cancel original order. Overall, not as good as I thought it was. Zero room facilities (usually found in 3 star hotels: tea, coffee, glasses, water, Nothing)

2/10 Terrible

usman, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over priced, under value

Had to book at last minute as guys at "Hotel Rowaa Golden", refused to accept by CONFIRMED booking made through website HOTELS.COM. Had to pay double the money for half the service. Only good thing was that it was closer to haraam than Rowaa Golden, but still over rated and over priced

8/10 Good

Mohammed. , London.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenience to all entities

The whole experience is good as it close to local shopping parade food & etc. Hotel got oun transport to main gate every 10 min whic is excellent. I will stay again it's well worth the monie.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good for family.

The rooms were terrible. They smelled bad and there were a lot of old folks with their room doors open all over our floor. It seemed more like a Old folks home than a hotel. We immediately requested a refund from the hotel upon seeing the rooms and thankfully they were nice enough to grant it. The guy at the check in counter was very friendly. The hotel is less than 10 mins walk from the Haram.

8/10 Good

MOHAMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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