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Hotel Pullman ZamZam Makkah

5.0 star property
Luxury hotel with 2 restaurants connected to a shopping center in Makkah

Choose dates to view prices

Photo gallery for Hotel Pullman ZamZam Makkah

2 restaurants, breakfast, lunch, dinner served; international cuisine
Deluxe Junior Suite, 2 Single Size Beds, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds
Exterior
Exterior
Deluxe Junior Suite, 2 Single Size Beds, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
Abraj Al-bait., Central Area Ajyad, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪2 min walk‬
  • Place, The Clock Towers
    ‪2 min walk‬
  • Place, Kaaba
    ‪6 min walk‬

Room options

View all photos for Classic Room, 2 Single Size Beds, City View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Single Size Beds, City View

7.8 out of 10
Good
(35 reviews)
  • 398 sq ft
  • City view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Classic Room, 2 Single Size Beds, Haram View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Single Size Beds, Haram View

  • 398 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Classic Room, 4 Single Size Beds, City View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 4 Single Size Beds, City View

7.0 out of 10
Good
(7 reviews)
  • 398 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Classic Junior Suite, 2 Single Size Beds, City View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Junior Suite, 2 Single Size Beds, City View

  • 484 sq ft
  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Classic Accessible, 2 Single Size Beds, City View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Accessible, 2 Single Size Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Classic Room, 2 Single Size Beds, Haram Courtyard View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Single Size Beds, Haram Courtyard View

7.4 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for Classic Room, 3 Single Size Beds, City View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 3 Single Size Beds, City View

  • 1 bedroom
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Classic Room, 3 Single Size Beds, Haram View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 3 Single Size Beds, Haram View

  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds

View all photos for Deluxe Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

  • 1 bedroom
  • Sleeps 7
  • 1 King Bed

View all photos for Deluxe Junior Suite, 2 Single Size Beds, City View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe Junior Suite, 2 Single Size Beds, City View

  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Presidential Suite, 1 King Bed with Sofa bed, City View (Deluxe)

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Presidential Suite, 1 King Bed with Sofa bed, City View (Deluxe)

  • City view
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View

  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

  • 1 bedroom
  • City view
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Single Size Beds, City View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe Room, 2 Single Size Beds, City View

  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 2 Single Size Beds, Haram Courtyard View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe Room, 2 Single Size Beds, Haram Courtyard View

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 2 Single Size Beds, Partial Kaaba View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe Room, 2 Single Size Beds, Partial Kaaba View

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Haram View)

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe Room, 2 Double Beds (Haram View)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Double Beds

View all photos for Classic Suite, Multiple Beds, Courtyard View

Classic Suite, Multiple Beds, Courtyard View | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Suite, Multiple Beds, Courtyard View

  • Sleeps 7
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe Suite, 1 King Bed

  • City view
  • Sleeps 7
  • 1 King Bed

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About the neighborhood

Makkah

Located in Makkah City Center, Hotel Pullman ZamZam Makkah is next to popular attractions like Great Mosque of Makkah and The Clock Towers. This 1315-room, 5-star hotel has 2 restaurants and 24-hour room service, along with free in-room WiFi. Centrally located in Makkah, the hotel is connected to a shopping center, and a short walk from Kaaba and King Fahad Gate.

What's nearby

  • Great Mosque of Makkah - 2 min walk - 0.1 miles
  • The Clock Towers - 2 min walk - 0.1 miles
  • King Fahad Gate - 3 min walk - 0.2 miles
  • Kaaba - 6 min walk - 0.3 miles
  • Well of Zamzam - 8 min walk - 0.4 miles

Getting around

  • Makkah Station - 12 min drive
  • King Abdulaziz Intl. Airport (JED) - 71 min drive

Restaurants

  • ‪Brew92 - ‬4 min walk
  • ‪Swiss Express - ‬1 min walk
  • ‪Almsharf Lounge - ‬1 min walk
  • ‪Mado مادو - ‬4 min walk
  • ‪مطعم الطازج - شركة مكة - ‬1 min walk

About this property

Hotel Pullman ZamZam Makkah

Luxury hotel with 2 restaurants connected to a shopping center in Makkah
Hotel Pullman ZamZam Makkah features free WiFi in public areas, meeting rooms, and conference space. Valet parking is available for SAR 400 per day, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a computer station, a library, and free newspapers.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with Egyptian cotton sheets ensure a restful night. Dining areas, sitting areas, and minibars are other standard amenities. Housekeeping is available on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Valet parking on site (SAR 400 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 90 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Al Yasmine
  • Al Zahra
  • Tea Garden

Things to do

  • Library
  • Shopping mall

Family friendly

  • Dining table
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 33 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Dining table
  • Minibar
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 AM
Early check-in subject to availability
Early check-in fee: SAR 400
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: SAR 400

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for SAR 400.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SAR 90 per person
  • Valet parking fee: SAR 400 per day
  • Early check-in fee: SAR 400 (subject to availability)
  • Late check-out fee: SAR 400 (subject to availability)
  • Rollaway bed fee: SAR 400.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).
Property Registration Number 10001442

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Only Muslims can enter the holy cities of Mecca and Medina.
  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Couples must provide proof of marriage to share a room.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served or permitted at Hotel Pullman ZamZam Makkah.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hotel Pullman ZamZam Makkah
Hotel Pullman ZamZam Makkah Mecca
Pullman Makkah Hotel
Pullman ZamZam Hotel
Pullman ZamZam Makkah
Pullman ZamZam Makkah Mecca
ZamZam Makkah Hotel
ZamZam Pullman
ZamZam Pullman Hotel
ZamZam Pullman Makkah Hotel
Pullman Zamzam Makkah Makkah
Hotel Pullman ZamZam Makkah Hotel
Hotel Pullman ZamZam Makkah Makkah
Hotel Pullman ZamZam Makkah Hotel Makkah

Frequently asked questions

Is a free cancellation option available at Hotel Pullman ZamZam Makkah?

Hotel Pullman ZamZam Makkah offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Pullman ZamZam Makkah?

As of Nov 5, 2025, prices found for a 1-night stay for 2 adults at Hotel Pullman ZamZam Makkah on Nov 18, 2025 start from $186.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel Pullman ZamZam Makkah?

This hotel is situated in Makkah City Center within a 10-minute walk of Great Mosque of Makkah and Kaaba. You'll also find King Fahad Gate and Well of Zamzam less than a mile away.

Is there parking available at Hotel Pullman ZamZam Makkah?

Yes, valet parking is offered for SAR 400 per day.

Does Hotel Pullman ZamZam Makkah have a casino on the premises?

No, Hotel Pullman ZamZam Makkah doesn't have a casino.

Is there an indoor pool at Hotel Pullman ZamZam Makkah?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Pullman ZamZam Makkah?

Amenities that appeal to couples at this hotel include a comfy mattress, around-the-clock room service, and a minibar.

Are there hot tubs at Hotel Pullman ZamZam Makkah?

No, this hotel doesn't have a spa tub.

Does Hotel Pullman ZamZam Makkah feature a restaurant that includes a breakfast menu?

Yes, Hotel Pullman ZamZam Makkah has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Hotel Pullman ZamZam Makkah allow pets to stay free of charge?

No, pets aren't allowed at Hotel Pullman ZamZam Makkah.

Are there connecting rooms at Hotel Pullman ZamZam Makkah?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Are there rooms with balconies at Hotel Pullman ZamZam Makkah?

No, there aren't any guestrooms with balconies at Hotel Pullman ZamZam Makkah.

Reviews

Hotel Pullman ZamZam Makkah Reviews

7.0

Good

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 363 out of 1011 reviews
Rating 8 - Good. 208 out of 1011 reviews
Rating 6 - Okay. 168 out of 1011 reviews
Rating 4 - Poor. 107 out of 1011 reviews
Rating 2 - Terrible. 165 out of 1011 reviews

Reviews

10/10 Excellent

Saila

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable to stay. Near Kaba
Stayed 2 nights in Jul 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Apr 2025

10/10 Excellent

Fatoumata

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 4 nights in Jul 2025

8/10 Good

Mohamad

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Located in the clock tower building, so among the closest to the Kaaba. Great shopping in the building itself, self contained, crowded lifts, overpriced, but choices are limited when its comes to accomodation in the area. Rooms could defintely get a make over, bathrooms aged and need attention. Breakfast however was amazing.
Stayed 2 nights in Jul 2025

2/10 Terrible

Zarifa

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I didn’t get the room
Stayed 1 night in Jul 2025

6/10 Okay

Amna

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
B
Stayed 3 nights in Jul 2025

10/10 Excellent

faiza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely happy really clean and modern A bit expensive but if you can afford then definitely recommend it
Stayed 3 nights in Jul 2025

4/10 Poor

Ramesh

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was terrible, room was not ready and waited around 2 hours after checking time. They were resistant yo give wheelchair for disabled person. Room was smelly, cleaning person was mean and did get cleaning when asked. Room service was slow and took hours to complete request. Overall stay was not comfortable and will not recommend this hotel. You can find best hotel with that price in same area.
Stayed 6 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Sameen

Stayed 2 nights in Jul 2025

10/10 Excellent

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place and extremely near to Haram Pak.
Stayed 8 nights in Mar 2025

10/10 Excellent

Haleema

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Abdolsalam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was great The only problem was the elevator . Long wait
Stayed 3 nights in Jun 2025

10/10 Excellent

TANVER

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property to stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Awwal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jun 2025

10/10 Excellent

Haitham

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent all around
Stayed 2 nights in Jun 2025

10/10 Excellent

maryam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very nice comfortable and ease experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sadia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Danish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Kaaba view was disappointing, and although I requested a different room, they were unable to accommodate the request. Additionally, I wish the room had been renovated—it felt a bit outdated.
Stayed 4 nights in Apr 2025

8/10 Good

Md Romiz

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friend staffs, convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Aziz

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 4 nights in Apr 2025

8/10 Good

Manwar, Bristol

Liked: Amenities
Msg for clients. Value for money. Very good for getting to Haram by foot. Again well worth it in respects to how much against other local higher named hotel. Msg for hotel. Only thing I didn’t like was in the reception lobby area the Oud scent smell was too much and very much overpowering. This smell should be subtle. I have stayed in Fairmont twice and the smell is subtle.
Stayed 1 night in Apr 2025

10/10 Excellent

Jesika

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Buffet breakfast is amazing. Lots of items
Stayed 4 nights in Apr 2025

10/10 Excellent

Aleem

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Ibrahim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

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