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Mbale Resort Hotel

5.0 star property
Luxury hotel with 3 restaurants and a full-service spa

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Photo gallery for Mbale Resort Hotel

Reception
Reception
Front of property - evening/night
Business Room | Balcony
Aerobics facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • All inclusive
  • Pool
  • Bar
  • Breakfast included
  • Spa
  • Gym

Explore the area

View in a map
Plot 50 Bunghokho Road, Mbale, 1621
  • Mt Elgon Waterfall
  • LivingStone International University
    ‪5 min drive‬
  • Sipi Falls
    ‪17 min drive‬

Room options

View all photos for Business Room

Business Room | Pillowtop beds, minibar, in-room safe, desk

Business Room

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Triple Room

Executive Triple Room | Pillowtop beds, minibar, in-room safe, desk

Executive Triple Room

  • 409 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Executive Twin Room

Executive Twin Room | Pillowtop beds, minibar, in-room safe, desk

Executive Twin Room

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room | Pillowtop beds, minibar, in-room safe, desk

Executive Double Room

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Mbale

Located 2.1 mi (3.3 km) from LivingStone International University, Mbale Resort Hotel is within a 15-minute drive of Mt Elgon Waterfall. This 5-star hotel has 73 rooms and welcomes guests with 3 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • LivingStone International University - 5 min drive - 2.1 miles
  • Sipi Falls - 17 min drive - 10.8 miles
  • Wanale Cliff - 22 min drive - 7.7 miles
  • Sipi Falls - 59 min drive - 38.5 miles

Restaurants

  • ‪Cosmos - ‬3 min drive
  • ‪Chicken Papa - ‬4 min drive
  • ‪Endiro Coffee - Mbale - ‬4 min drive
  • ‪Sport Club Mbale - ‬16 min walk
  • ‪Case Del Turista - ‬3 min drive

About this property

Mbale Resort Hotel

Luxury hotel with 3 restaurants and a full-service spa
Mbale Resort Hotel features a full-service spa, an outdoor pool, and a children's pool. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with pillow menus ensure a restful night. Minibars, safes, and desks are other standard amenities. Change of towels is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Karibu Health Club. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Outdoor pool

Mount Elgon Hotel

  • Pool
  • Hot Tub
  • Breakfast included
  • Spa
8.6 out of 10, Excellent, 4 reviews
Mount Elgon Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Children's pool
  • Evening entertainment
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for UGX 50000.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: UGX 50000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Mbale Resort Hotel Hotel Mbale
Mbale Resort Hotel Hotel
Mbale Resort Hotel Mbale
Mbale Resort Hotel Hotel
Mbale Resort Hotel Mbale
Mbale Resort Hotel Hotel Mbale

Frequently asked questions

Are free cancellation options available at Mbale Resort Hotel?

Mbale Resort Hotel offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What's there to see around Mbale Resort Hotel?

This hotel is located in Mbale, close to Mt Elgon Waterfall and Wanale Cliff.

Is there parking available at Mbale Resort Hotel?

Yes, secured self parking is offered for free at the hotel.

Is there a spa at Mbale Resort Hotel?

Karibu Health Club is the hotel's spa and services include prenatal massages, Swedish massages, body wraps, and aromatherapy.

Does Mbale Resort Hotel have a casino on the premises?

No, Mbale Resort Hotel doesn't have a casino.

Is there an indoor pool at Mbale Resort Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Mbale Resort Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 3 restaurants.

Does Mbale Resort Hotel have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Mbale Resort Hotel have a restaurant that serves breakfast?

Yes, Mbale Resort Hotel has 3 restaurants, and serves free buffet breakfast each morning.

Does Mbale Resort Hotel allow pets to stay for free?

No, pets aren't allowed at Mbale Resort Hotel.

Are there connecting rooms at Mbale Resort Hotel?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Mbale Resort Hotel?

No, there aren't any guestrooms with balconies at Mbale Resort Hotel.

Does Mbale Resort Hotel host weddings?

There are wedding services available at Mbale Resort Hotel if that's in your vacation plans.

Reviews

Mbale Resort Hotel Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 15 out of 26 reviews
Rating 8 - Good. 9 out of 26 reviews
Rating 6 - Okay. 1 out of 26 reviews
Rating 4 - Poor. 0 out of 26 reviews
Rating 2 - Terrible. 1 out of 26 reviews

Reviews

10/10 Excellent

Sandra

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked Mbale Resort. Very welcoming! The dinner and breakfast were very good

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Feb 2025

10/10 Excellent

Kelly

Stayed 2 nights in Jul 2024

8/10 Good

John

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean, very good beds
Stayed 3 nights in Feb 2024

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely gardens, lovely hotel.

Great hotel. Clean. Lovely. Heaps of amenities in room. Beautiful gardens. Fantastic massage. Overall, so so nice. It's hotels only fault... no lift. We were on the 4th floor so it was a lot of stairs!! I request that Reservations staff let guests know that there is no lift on arrival, and check if they are okay with so many stairs - if we had have known, we would have requested a room on the 1st or 2nd floor as we had a 1-year-old child with us.
Stayed 2 nights in Nov 2023

2/10 Terrible

Grace

Traveled with family
Disliked: Cleanliness, staff & service
Disorganised! I booked during the Christmas period. They didn’t know how many rooms were available. As a result of overbooking, I was asked to vacate my room on Christmas day. They also shutdown their online booking service because they didn’t have the internal infrastructure to monitor bookings. There’s no lift and the stairs are uneven, which poses a hazard. Sadly, there aren’t many comparable options in terms of amenities locally (e.g. spa, pool). However, I would recommend Mount Elgon Hotel as an alternative stay. It’s smaller, but the overall service is better and has the standard of amenities.
Stayed 1 night in Dec 2023

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Extraordinary

This place was a hidden treasure in beautiful Mbale. The services and staff were impeccable. Thank Mbale Hotel 🏨 resort special thanks to Madame Gloria Mukite and Madame Lillian Namataka for special services they were like family. Highly recommended.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejligt ophold og venligt personale

Vi havde to dejlige overnatninger på Mbale Resort Hotel, der virkelig ligger i skønne omgivelser! Værelset er stort og renligt, sengen er virkelig dejlig, fint badeværelse, skøn altan. Der er ingen myggenet, da værelset bliver sprayet osv, vi havde dog nogle enkelte myg på værelset på trods af lukkede altandøre. Personalet er venlige, og vi følte os meget velkomne. Restauranten var også god, morgenmaden var lækker (især ift. alternativet andre steder i Mbale). Poolområdet var hyggeligt, dog kan man risikere en del insekter i poolen, hvis man kommer tidligt (inden de bliver fjernet). Både fitness og health club var fine (vi fik begge aromamassage, som var skøn :-) ). Vil helt sikkert anbefale dette hotel! Vi vil komme tilbage, hvis vi er i området :-) Mvh Maiken og Amalie
Stayed 2 nights in Sep 2023

10/10 Excellent

Douglas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to rest in the middle of busy Christian ministry visit, so comfortable. Quiet and peaceful. Convenient and staff excellent. Changed our rooms as one person short in the party and made the stay even better. Thank you
Stayed 1 night in May 2023

10/10 Excellent

Dr Helen K

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay

Stayed 1 night in Mar 2022

10/10 Excellent

Curtis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility. The property manager Tom and his team of great support staff did an outstanding job! Look forward to visiting again in the near future.
Stayed 2 nights in Jan 2022

8/10 Good

Michaela

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
The only problems we had revolved around the time it took to get dinner. The first night we waited 2 hours and 40 minutes for our dinner order - even those who only ordered a smoothie waited this long even on repeated requests to bring the smoothies out before dinner was served. We requested bottles of water 4 times over the span of an hour before they were received. We were a large group and service did improve somewhat each night we were there. I have a feeling that the reduced staff due to COVID made things take longer than usual. One tip is to always order ahead :)
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LA Mom

Stayed 5 nights in May 2021

10/10 Excellent

Dr Helen K

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Mbale resort Hotel

Well i had a very great night at the resort hotel, the space, balcon, tea making place within the room that was so amazing,the small refrigerator,very clean room, WiFi,the bed its self was so comfortable. I generally liked the service at Mbale resort Hotel
wardrobe
Stayed 1 night in May 2021

10/10 Excellent

Ryan

Stayed 2 nights in Sep 2019

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

Great staff and friendly. One problem. But it’s important. The food and coffee - morning breakfast. The bread has a strange taste and the coffee was terrible. I suggested you find regular bread that foreigners are accustomed to versus what you put out to eat. Also, I don’t know how you do it but the coffee is so weak that it’s not drinkable. Finally the Buffett - some nights there was little food selection. One time they even told me to order from the menu because there was not enough. And this was early in the evening not end of night
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were clean and check in procedures were pleasant and straightforward. I have stayed here before yet the receptionist offered to walk me to my room.
Stayed 1 night in Apr 2019

10/10 Excellent

R., Kampala

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Mbale. We are pretty much regulars here now, and the service really stands out. Held our introduction and engagement party, and the team through everything together in two days-Moliro and his team were spectacular! Hands down, a great hotel!!
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice and clean. Swimming pool, good rooms, and dining options.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

My stay at Mbale Resort...

Location of the hotel is good and quiet. Check-in process was a mess I.e miss allocation of rooms. Contents of the room allocated to me were sub standard and filled mosquitoe. I requested to change rooms but I was told the hotel was full and that I had to wait until the following day. Otherwise the food was good. I managed to swap rooms too with the guests I came with and changes were eventually made to my room.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great weekend with family. Would do it again!
Stayed 1 night in Jul 2018

10/10 Excellent

AmyWorldTravel, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place to stay if you are in Mbale

Lovely hotel and grounds, awoke to amazing symphony of bird calls. Generous delicious breakfast buffet included. Has spa, pool, gym included. Staff was gracious and helpful. Genuinely looking forward to staying there again on my next visit. Only minor complaint - no hot water when I arrived late at night, just lukewarm. By the morning, hot water was back, which was a relief since I really prefer hot water showers, though I have found many hotels in E. Africa don't have it or don't have it reliably.
Stayed 1 night in Apr 2018

8/10 Good

TAKEO

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Ingunn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2021