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Bambu Resort

3.0 star property
Hotel in Mazatenango with a 24-hour front desk and a restaurant

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Photo gallery for Bambu Resort

Experience the tranquil ambiance of our resort, surrounded by lush greenery and a thatched-roof building.
Escape to a serene tropical oasis surrounded by lush greenery and a traditional thatched-roof structure.
Outdoor dining area with tables and chairs, set amidst lush greenery under a covered roof.
Banquet hall with elegant round tables set for dining, featuring white plates, silver cutlery, and clear glassware.
Formal outdoor dining setup with tables, chairs, and elegant table settings.

Popular amenities

  • Air conditioning
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
Km. 159.5, Circunvalacion Mazatenango, Mazatenango, Suchitepequez
  • Dino Park
    ‪25 min drive‬
  • Xocomil Waterpark
    ‪27 min drive‬
  • Xetulul Theme Park
    ‪27 min drive‬
  • Quetzaltenango (AAZ-Los Altos)
    ‪62 min drive‬

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Room options

View all photos for Superior Double Room, 2 Queen Beds, Non Smoking

Superior Double Room, 2 Queen Beds, Non Smoking | Select Comfort beds, desk, laptop workspace, free WiFi

Superior Double Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Mazatenango

Bambu Resort places you 12.7 mi (20.5 km) from Dino Park and 14.2 mi (22.9 km) from Parque de Aventura Xejuyup. This 80-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Dino Park - 25 min drive - 15.2 miles
  • Xocomil Waterpark - 27 min drive - 13.2 miles
  • Xetulul Theme Park - 27 min drive - 12.5 miles
  • Parque de Aventura Xejuyup - 30 min drive - 14.1 miles
  • Lake Atitlán - 59 min drive - 35.2 miles

Getting around

  • Retalhuleu (RER) - 50 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Panes de Don Quique - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Restaurante Don Carlos - ‬4 min drive
  • ‪Pizza Hut - ‬3 min drive

About this property

Bambu Resort

Hotel in Mazatenango with a 24-hour front desk and a restaurant
Bambu Resort features free WiFi in public areas and wedding services. There's free parking if you drive. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations.
55-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Climb into the Select Comfort bed for a pleasant night's sleep. Phones and desks are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 11:00 AM for a fee: USD 8 for adults and USD 9 for children
  • A restaurant

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heated floor
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately USD 8 for adults and USD 9 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Bambu Resort Mazatenango
Bambu Mazatenango
Bambu Resort Hotel
Bambu Resort Mazatenango
Bambu Resort Hotel Mazatenango

Frequently asked questions

Is a free cancellation option available at Bambu Resort?

Bambu Resort offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

Is parking available on site at Bambu Resort?

Yes, self parking is offered for free at the hotel.

Does Bambu Resort feature a casino?

No, Bambu Resort doesn't have a casino.

Is there an indoor pool at Bambu Resort?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Bambu Resort?

Couples staying at this hotel will appreciate amenities like a comfy mattress and heated floors as well as a restaurant.

Are there hot tubs at Bambu Resort?

No, there isn't a spa tub at this hotel.

Does Bambu Resort have a restaurant that serves breakfast?

Yes, Bambu Resort serves breakfast (local cuisine) each morning for a surcharge from its restaurant.

Does Bambu Resort allow pets to stay free of charge?

No, pets and service animals aren't allowed at Bambu Resort.

Are there connecting rooms at Bambu Resort?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Bambu Resort?

The closest major airport to Bambu Resort is Retalhuleu (RER), which is 18.4 mi away (50 minutes by car). Another top airport is Quetzaltenango (AAZ-Los Altos), which is around 21.8 mi away.

Are there rooms with balconies that I can book at Bambu Resort?

No, there aren't any guestrooms with balconies at Bambu Resort.

Does Bambu Resort host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Bambu Resort.

Bambu Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 31 out of 77 reviews
Rating 8 - Good. 14 out of 77 reviews
Rating 6 - Okay. 16 out of 77 reviews
Rating 4 - Poor. 3 out of 77 reviews
Rating 2 - Terrible. 13 out of 77 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

jose, dallas

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Itvwasnice
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2024

10/10 Excellent

Moira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stay in the plus rooms. They are very clean and comfortable.
Stayed 3 nights in Feb 2025

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
The high price is not worthy, doesn’t even include at least breakfast. Also the restaurant’s staff have bad attitude and took so long for food. (rooms smell bad)
Stayed 1 night in Jan 2025

10/10 Excellent

Mary Jo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Been co.ing hete for years they jave made major upgrades and the staff are wonderful highly recommend
Stayed 1 night in Nov 2024

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Very well priced. Excellent food in the restaurant. Courteous staff.
Stayed 3 nights in Apr 2024

2/10 Terrible

erwin

Traveled with family
Disliked: Amenities, property conditions & facilities
I came I pay and when I ask for the pool they told me that the pool is not working and forget to return my money this place not recommended
Stayed 1 night in Apr 2024

6/10 Okay

Angie Paola

Disliked: Cleanliness, amenities
Stayed 1 night in Mar 2024

2/10 Terrible

javier

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Worse hotel not worth coming here I only came here for playground and pool and was not working playground and the pool was black floor they say they was doing maintenance and blah blah was not a single chemical at the pool floor was like a never seen before black dirty don’t bring your here cause you will be disappointed is a hotel just to stay and sleep and leave. I won’t recommend it and I will never stay here again .

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe place
Stayed 1 night in Mar 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
all is fine
Stayed 1 night in Feb 2024

8/10 Good

scott

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great
Stayed 1 night in Dec 2023

2/10 Terrible

Moira

Stayed 2 nights in Apr 2023

10/10 Excellent

Moira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has added a building that is extremely modern and clean. This is our second stay at this hotel. The food at the restaurant is good.
Stayed 1 night in Apr 2023

8/10 Good

Moira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2023

2/10 Terrible

Ashley

Stayed 2 nights in Aug 2022

10/10 Excellent

Mary Jo

Stayed 5 nights in Aug 2022

8/10 Good

Caroline, Guatemala

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is nice and helpful. They don’t sell alcoholic beverages
Stayed 1 night in Jul 2022

2/10 Terrible

Cesar

Stayed 4 nights in Feb 2022

10/10 Excellent

Edgar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful
Stayed 14 nights in Jan 2022

2/10 Terrible

Nancy

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Bad odor n the room and a lot insects too and I had an emergency and I wanted to cancel my 2 day I was going to stayed thr but they make a big deal and I didn’t got a refund back
Stayed 2 nights in May 2021

6/10 Okay

Douglas, Guatemala

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
If there's an option I'll take that!
Stayed 2 nights in Oct 2021

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