Central Maryland Vacation Packages

parking so expensive !! Rooms are not clean !! bathroom tub is so bad

The hotel was beautiful and the customer service was superb! Will definitely stay here again!

The good: The beds were comfortable. The average: The rooms are missing typical furniture as we rented two rooms for our family and there was no couch, loveseat of chair to site in besides a desk chair. The desk and dresser that the TV sat on was meh. The TV did not work in one room (CATV was out for a day) The Cleaning crew was inconsistent. Clean/vacuum one day and not the next, missing towel, did not make bed, left new towels on floor. Very odd. One room had a noisy neighbor that liked to stay up late as the shared door is not sound-proof. Staff was nice enough though. Not very clean in one room as there was broken glass from champagne flutes, but they did come and re-vacuum. Area was very convenient to Metro and good restaurants. If you just want a decent bed and convenience, it will work well. If you need 5-star service, you will be disappointed.

Although our stay here actually didn't occur I'll comment because of how well things were handled. There was a last minute change that had us without a room there for the first of two nights. The manager called me the morning of our scheduled check in telling me that the hotel did not have a room for the first night. I didn't know that could happen. The manager had already found another hotel that was only 2 blocks away and set that up for us. He also comp'ed the first day. We decided to stay at the new hotel for both nights for convience. We stopped by the Kellogg to meet the manager and say thank you for handling the situation so well.