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SureStay Plus Hotel by Best Western Berkeley Springs

2.5 star property
Hotel in Berkeley Springs with free breakfast and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Berkeley Springs

Suite, 2 Queen Beds, Non Smoking, Microwave | Desk, iron/ironing board, cribs/infant beds, rollaway beds
Breakfast, lunch, dinner served; American cuisine
Exterior
Reception
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1776 Valley Rd, Berkeley Springs, WV, 25411
  • Frog Valley Artisans, LTD
    ‪2 min drive‬
  • Berkeley Springs State Park
    ‪4 min drive‬
  • Coolfont Spa and Wellness Center
    ‪5 min drive‬
  • Hagerstown, MD (HGR-Hagerstown Regional)
    ‪56 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(59 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Free toiletries, hair dryer, bathrobes, towels

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Microwave

Suite, 2 Queen Beds, Non Smoking, Microwave | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Suite, 2 Queen Beds, Non Smoking, Microwave

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

Free toiletries, hair dryer, bathrobes, towels

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Berkeley Springs

Within a short walk of Artists of Merrywoods, SureStay Plus Hotel by Best Western Berkeley Springs is within a mile (2 km) of Colonial Springs Spa. This 57-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Colonial Springs Spa - 19 min walk - 1.0 mile
  • Frog Valley Artisans, LTD - 2 min drive - 0.5 miles
  • Atasia Spa - 4 min drive - 2.8 miles
  • Berkeley Springs State Park - 4 min drive - 2.6 miles
  • Coolfont Spa and Wellness Center - 5 min drive - 2.8 miles

Getting around

  • Martinsburg Station - 42 min drive
  • Washington Dulles Intl. Airport (IAD) - 95 min drive

Restaurants

  • ‪Sheetz - ‬11 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Charlotte’s Cafe - ‬3 min drive
  • ‪Hillbilly Heaven Bar & Grill - ‬9 min drive
  • ‪Canary Grill - ‬3 min drive

About this property

SureStay Plus Hotel by Best Western Berkeley Springs

Hotel in Berkeley Springs with free breakfast and a seasonal outdoor pool
Guests of SureStay Plus Hotel by Best Western Berkeley Springs enjoy access to free WiFi in public areas, conference space, and a business center. Free parking is included with your stay. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a seasonal outdoor pool, a computer station, and free newspapers.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers, free toiletries, and bathrobes. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a seasonal outdoor pool.

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  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 862 reviews
$130 nightly
The price is $147
Sep 28 - Sep 29
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily
  • A restaurant

Restaurants on site

  • Angus & Ale

Things to do

  • Seasonal outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Cribs/infant beds are available for USD 5.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: USD 5.0 per stay
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Berkeley Springs BEST WESTERN
Berkeley Springs Inn
BEST WESTERN Berkeley Springs
SureStay Plus Hotel by Best Western Berkeley Springs Hotel

Frequently asked questions

What is there to do within easy reach of SureStay Plus Hotel by Best Western Berkeley Springs?

This hotel is located in Berkeley Springs, a short 12-minute walk from Artists of Merrywoods and also 19 minutes on foot from Colonial Springs Spa. You'll also find Berkeley Springs State Park and Coolfont Spa and Wellness Center within a short drive.

Is there parking available at SureStay Plus Hotel by Best Western Berkeley Springs?

Yes, self parking is offered for free at the hotel.

Does SureStay Plus Hotel by Best Western Berkeley Springs include a casino?

No, SureStay Plus Hotel by Best Western Berkeley Springs doesn't have a casino.

Will I find an indoor pool at SureStay Plus Hotel by Best Western Berkeley Springs?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at SureStay Plus Hotel by Best Western Berkeley Springs?

Couples staying at this hotel will appreciate amenities like bathrobes as well as a restaurant and a restaurant bar.

Does SureStay Plus Hotel by Best Western Berkeley Springs have a hot tub?

No, there isn't a spa tub at this hotel.

Does SureStay Plus Hotel by Best Western Berkeley Springs have a restaurant that serves breakfast?

Yes, SureStay Plus Hotel by Best Western Berkeley Springs serves free full breakfasts at Angus & Ale each morning.

Will SureStay Plus Hotel by Best Western Berkeley Springs allow pets to stay free of charge?

No, pets aren't allowed at SureStay Plus Hotel by Best Western Berkeley Springs though service animals are welcome.

Are there connecting rooms at SureStay Plus Hotel by Best Western Berkeley Springs?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to SureStay Plus Hotel by Best Western Berkeley Springs?

The closest major airport to SureStay Plus Hotel by Best Western Berkeley Springs is Martinsburg, WV (MRB-Eastern West Virginia Regional), which is about 19.1 mi away. Another top airport is Hagerstown, MD (HGR-Hagerstown Regional), which is around 28 mi away.

Are there rooms with balconies that I can book at SureStay Plus Hotel by Best Western Berkeley Springs?

No, there aren't any guestrooms with balconies at SureStay Plus Hotel by Best Western Berkeley Springs.

Reviews

SureStay Plus Hotel by Best Western Berkeley Springs Reviews

8.4

Very Good

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 430 out of 895 reviews
Rating 8 - Good. 290 out of 895 reviews
Rating 6 - Okay. 111 out of 895 reviews
Rating 4 - Poor. 41 out of 895 reviews
Rating 2 - Terrible. 23 out of 895 reviews

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk folks were fantastic! If I had a hotel, I'd do my best to hire them away. My only suggestion is that the hotel install door closers on the room doors so that they do not slam shut when a guest lets it go...like I did. Whoops. Sorry for the noise. :-)
Stayed 2 nights in Aug 2025

10/10 Excellent

yellamraju

Stayed 1 night in Jul 2025

10/10 Excellent

Tara

Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Stayed 2 nights in Jun 2025

6/10 Okay

Belinda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

No elevator!

No elevator, we stayed on the second floor because that’s all that was available. Had no choice but to carry our stuff up. Only small refrigerator and no microwave. I checked the amenities, but apparently that if you get the suite for it to have both. They did have one in the lobby for use. The staff was great! A breaker blew, so the breakfast bar was down for a while. Not their fault, but delayed our plans. Just wish it stated on the site no elevator. We had disabled people with us that had extreme trouble with the steps. :(
Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Every staff member we met was friendly and helpful!! The hotel and our room was clean. Overall a most excellent experience!
Stayed 2 nights in Jun 2025

10/10 Excellent

JESSICA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, quite,food is good, room is comfortable, employees very friendly.
Stayed 1 night in Jun 2025

8/10 Good

Toby

Stayed 1 night in Jun 2025

10/10 Excellent

Socorro

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and staff very friendly and helpful. The breakfast was good. Super close to the Old Bath House and multiple restaurants.
Stayed 2 nights in Jun 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
A good place to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jun 2025

6/10 Okay

Claire

Traveled with family
Liked: Cleanliness
The pool and the staff were wonderful, breakfast was good. The rooms and hallways need upgrading and the bathrooms need drains and Plugs worked on. I have been coming for about ten years and it has definitely been showing age.
Stayed 2 nights in Jun 2025

6/10 Okay

Remy

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
I really wanted to like this place but..... I walked into the room and noticed something on the bathroom door that didn't belong there. Went to the front desk and she quickly got some cleaner and cleaned it. (I would have expected her to offer me a new room but i didn't push it). The bed was ok (no bed bugs) and comfortable enough. The room itself was anything but soundproof. I could here my neighbors upstairs every time they moved. The internet didn't work. The best part was the towels which were surprisingly thicker than expected,
Stayed 1 night in Jun 2025

10/10 Excellent

Tamara

Liked: Cleanliness, amenities
Very clean staff with really great. The bed was comfortable. The breakfast was good. Definitely would recommend
Stayed 1 night in Jun 2025

10/10 Excellent

Rosalee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, quiet and good location to get around the ar

It is in a very nice, quiet location. The rooms were neat and clean. Front staff was nice. The only problem we had is there is no elevator, we were assigned to second floor and one person in our party had a difficult time with the stairs. Next time we will just make sure to request first floor rooms.
Stayed 1 night in Jun 2025

8/10 Good

Kenneth, bluffton

Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly nice for the area!
Stayed 1 night in Jun 2025

6/10 Okay

Ralph

Liked: Cleanliness
Hotel facilities are overall good. A little dated. Sound insulation between rooms in need of upgrading. Tub did not have stopper. The staff was very friendly and helpful. Breakfast was also tasty.
Stayed 2 nights in Jun 2025

10/10 Excellent

Agata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Clean, convenient. Good hot breakfast!
Stayed 1 night in Jun 2025

8/10 Good

Jen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice breakfast. Clean. Decent place to stay.
Stayed 1 night in May 2025

10/10 Excellent

Joel

Stayed 2 nights in Jun 2025

10/10 Excellent

Valerie

Stayed 1 night in May 2025

10/10 Excellent

Robert

Stayed 1 night in May 2025

10/10 Excellent

GARY

Stayed 1 night in May 2025

10/10 Excellent

Ruben

Stayed 1 night in May 2025

10/10 Excellent

Jose, Palmetto Bay

Liked: Cleanliness
Very Great
Stayed 1 night in Apr 2025

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